We have used On Time Pool service fir many years. They are…read morealways helpful with keeping our 20+ year pool looking great. They have provided excellent service w new pumps or equipment repair. Isaiah is our new maintenance guy . He is so thorough and polite , and a great asset to the business. We recommend this Sarasota business.

Had them come out to fix three different equipment problems. They spent over an hour and then…read moreleft. Resolved NONE of them. Recommend no solutions. Did mutter about "not liking" the piece of equipment I upfront specifically arranged for them to look at and then did nothing with it. I spent a few minutes myself looking at one of them and determined that a check valve was stuck closed. I spent another few minutes looking at the piece of equipment I asked them to and then the manual online and then solved that problem - actually it also solved the third problem as well. They did refund the majority of the cost. Agree it is rare equipment but it was specifically mentioned up front. Also, still no idea why the acid feeder wasn't worked on.

Platinum Pools definitely got us out of a bind. When our pump decided to stop, Platinum Pools was…read moreable to orchestrate the repair in less than 3 days. We are back up and running, just in time for our guests to arrive!!

Platinum Pools is the best, they take care of everything, very detail oriented and great service…read more They got me back online post hurricane flooding and maintain it all beautifully.

We have been using Lakewood Ranch Pool and Paver for several years now, and I cannot recommend…read morePeter and Cheri highly enough. They handle our weekly service and the occasional repair with absolute professionalism. They are incredibly responsive, consistently on time, and have never missed a service visit. If you are looking for a reliable, family-run business in the Lakewood Ranch area that actually cares about the quality of their work, look no further.

Nightmare scenario. Close to two months after payment, my pool and spa is not complete, and instead…read moreis just in the condition shown in the photos. My backyard and side have pavers thrown about, old and new. My things have been sitting out for over a month uncovered. My driveway is also not finished with promises of extra sand left unkept. People keep showing up at our pool deck on random days with zero communication or warning at all hours of the day and night. Buyer beware.

I would highly recommend Nelson Pool company. We were in…read moredesperate need of a refinish of our dusting pool. The process from beginning to end was amazing. They gave us a free estimate, Nelson looked over our pool and told us what to expect. They chipped off our tiles, sanded down the existing bottom. We picked out the new bottom surface (mini pebbles aqua cool) and waterline tiles. They installed everything in a timely manner and answered all questions. Lien, who is the office manager, communicates effectively and promptly. We are still in the "start up" phase of balancing chemicals and haven't been able to swim in it yet, but it's been a pleasure working with this company. Highly recommend.

Nelson Pool Company resurfaced our pool in October 2019 and the surface is now coming apart in…read moreseveral places to the point where we are getting estimates to get it resurfaced in the Fall of 2026. When they first arrived they had the audacity to park their truck on our front lawn and wanted to mix the PebbleTec 'knock off' product while parked on the lawn! I told them to get the truck off of the lawn but they still ruined a large part of my front lawn when they hosed off the their buckets, wheel barrel and tarp On the grass. The cement and or chemical materials killed the lawn In one area. The crew also dumped buckets of some liquid (diluted acid?) into my flower beds and killed a few plants. The entire process was a complete f'up. They put down a few pieces of new sod in our front yard but it all died. They also put in a new plant to replace the one that they killed with diluted acid(?) that they poured in the flower bed by the pool. That plant died soon after and another one I planted there died too. When we were able to use the pool we noticed that the surface of the pool was so rough and sharp that it actually cut our feet and we ended up having to use water shoes so our feet dint get cut. Bottom line.. I would not recommend Nelson Pools to resurface your pool.

Class Act Company!! Excellent teamworkread more

Pool America has been cleaning and maintaining the pool at our resort property for many years and…read morewe could not be more pleased. Whenever you call, they answer the phone and even Emails are returned within hours. The high attention to detail by the cleaning crew and the prompt and courteous service by their technicians Steven and Shawn has been great. Whenever there was a problem, it was usually addressed the same day, so that our guests can still enjoy the pool. Last year we needed to have our old pump replaced and Pool America recommended a "variable-speed" pump, which can operate at different speeds and has saved us a good amount of electricity costs since installation. The same thing goes for our propane pool heater, which has been replaced with an electric heat pump model to keep the pool warm for our guests in the winter. The technicians showed up exactly when they said they would be there, did a clean job and showed us how to set the temperature on the new heat pump. We were very impressed by their knowledge and thoroughness. If you are looking for a reliable and trustworthy pool company, give Pool America a call.

what a great local business!! a professional team that accepts feedback and finds and solves…read moreproblems with equal ease. they're prompt and responsible and knowledgeable!! I had a pool heater problem that my installer (Whom I really respect!) AND the gas heater tech both tried to fix to no avail (adjusted gas pressure, pulled down filters, etc) . Logan found the prob quickly and "flipped a switch" (literally) to get it working again. They value their clients and know their stuff (PS pics on this site is not current as of 1/4/2019)

We have had the best service from Escape Pools. They are always prompt and provide excellent…read morecustomer service. Communication and service has been wonderful!

Pools by Lowell is a great company for customer service! We have had a super service tech, Gabe,…read morefor the last 2 years and he always takes care of whatever we need done. When we need something special done, they take care of it. Our pool always looks great.

Our pool is taken care of by Matt. He is a great guy. He is always polite and thorough. I don't…read moreknow how he does it. It is obviously a rather mundane job, but he is always on schedule. The only thing I would like to see is a more proactive approach from the company. We had black dot algae this past spring and it got quite bad before anything was finally done to resolve the issue.

I have lived in Florida for 11 years and had six pool services before starting with Jason's Pool…read moreCare five years ago. My pool has always been maintained beautifully. He is always pleasant and answers all of my questions about my pool service and maintenance. (Other companies would get annoyed or upset if I questioned anything.) I highly recommend him for all of your pool service needs.

I was recommended to this company thru facebook and unfortunately, I did not have a good…read moreexperience. I contacted the company about servicing my pool weekly. The woman I spoke to was very pleasant and welcoming. She explained that where my house was located, they might have to charge me extra because of the location. She said she would check and get back to me. When I didn't hear from her in a few days, I called her back and she said that they could do my house but it will cost me extra for gas. I agreed and she told me she would service our pool on 9/1. We live in MA and this home is in FL. On 9/2, I sent an email asking if they made it to our property. She emailed me back and said that she completely spaced and they hadn't been there. She said she would see if they could go out there that day. I replied and asked her to let me know either way. On Friday, when I didn't hear back, I sent an email enquiring. No response. On Tuesday, 9/7 I called and left a message; no call back. On Wednesday, I called again and got the same woman I initially spoke with. She apologized for not getting back to me but said that they could not service my pool because of the location. I have no issue with that but I DO have an issue with the fact that she could not take 5 minutes to communicate that with me. Especially when she knows we live in MASS and are unable to take care of the pool that is FL. She offered to take care of the pool until we found someone else but seriously, why on earth would I believe that she would follow thru with her promise? Not a good way to run your company and treat people in general.