iFuture Tech does all of my IT services and computer repairs and is by far the most personable and…read morequality based IT company i've dealt with thus far. They are always very knowledgeable and make sure that you understand how not to encounter future problems, how to fully maximize the life of your technology, and they offer packages that protect your investments; no one else does that!. IFT in my opinion is the leading company in IT services and are innovative with fresh ideas. I have referred them to other companies and some of my friends and now they are all IFT patrons. I love ifuture Tech! Simply the best!!! The name speaks for itself "Innovative Future Technologies" Ha!

They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

If you need tech repair, TopTech is the place to go. Craig (the Eldest Geek) has been extremely…read morehelpful and his confidence in his abilities is comforting during a stressful time! While I was on a trip, my camera SD card corrupted and I lost many precious memories. After calling many different places, TopTech was the best option to help me out and retrieve the data from the corrupted SD card. I cannot wait to see the pictures and truly appreciate this team!

unfortunately Keven was not able to help me with my laptop over the phone, I'm going to need to…read morebring it in for service! maybe next week.

Ghosted me, never called me back. He may be okay with "minor" issues. Would NOT recommend.read more

On 1-23-2015, I got a mico usb port replaced on my daughter's Samsung Tab 3. I walked in on a…read moresaturday and the gentlemen replaced the port on the spot in about 15 minutes. I had a very difficult time finding anyone in the Winchester VA area who would actually do the soldering job neccessary to replace the port. Most places, including Best Buy, said they could send it out and have it replaced within 30 days. Oddly,I felt like I was undercharged but so be it. The guy actually took the time to show me the damaged pin under his magnifying glass. Thanks for the prompt courteous repair, on a saturday, that I couldn't find anyone else to do. You made my 10 year old daughter very happy.

I dropped my 1 yr old laptop. My husband took in the laptop to WCR on Sat-9/29/2012. He explained…read morewhat happened. Mike, the owner said my hard drive crashed and in order to get the laptop working again he will need to re-write the system and install a new hard drive. Told us it will be ready on Monday, 10/1. I arrived at the store on Monday @ 4:45pm to pick up my laptop. Michael, his associate, was still working on my laptop. He explained to me that "I took it upon myself to give you a 320G hard drive with a faster processor versus putting in a 500G hard drive like you had in there." I asked him why he made that decision without first consulting me. He said he "had to walk to pick up the part, walk back and install it" as if he was doing ME a favor. I was not happy. He said he was still not done with loading the software, etc and if I could come back. I left and came back 30 minutes later and he still wasn't done. He asked if I could come back tomorrow. I was not happy but agreed. When I got home I got to thinking-He needs to put back a 500G hard drive in there. I was assured that my laptop will have the same components. I called the store and told Michael to take out the 320 hard drive and put in my 500g hard drive. He said for me to check back on Tuesday. I called the store Tuesday afternoon and he said I am all done. I picked up the laptop @ 4:15pm on Tuesday and he told me everything is good and it is working. I asked him again if everything on the operating system was back on there just like I left it. He assured me it was. I paid and left. I got my laptop home and noticed that my camera software was gone, and as I was re-loading my virus protection, I got a blue screen. I contacted the store owner the following day to explain to him what was going on and to also express my frustration with the lack of communication from his store to the customer. Mike, the owner began to cut me off in my conversation with me and say "Yeah, there were some issues but I tool care of them for you. I told him they were not taken care of. He charged me $170.00 to re-write my system and to install a new 500G hard drive. At first he was going to install a 320G hard drive in there without my consent. He told me "yeah, I thought there was a 320 in there so I told him to get a 320." I told him that was not what the technician told me so now I'm getting conflicting information and that makes me very uneasy. He begins to yell at me and say "what do you want. we took care of you. what more do you want?" I told him what is he going to do about my bluescreen? He yells at me some more and says "Hey, I didn't drop your laptop! YOU did!" He said he will look at it but it will be an extra cost. This facility is completely unprofessional, rude, inconsistent, irresponsible and a total rip off! My laptop was worse off than when I first bought it and I had to take it to another facility to repair. DO NOT USE WINCHESTER COMPUTER REPAIR! Mike, the owner is a pompous know it all.....don't say I didn't warn you!

With as much as we do on our computers now, nothing puts me in a panic more than when my laptop…read moregoes down! No banking, no work - I was paralyzed. I am so thankful I found ITNEEDSHelp. In a matter of minutes after bringing my computer in it was like a huge weight off my shoulders. Van and James are the Best IT Support ever. Van returned my call from my message in the evening before almost immediately after I left the message, I was in there the next day and he had it running in no time. They fixed the problem immediately and went above and beyond in checking my laptops performance and update status. Van explained to me everything he was doing, why he was doing it and what was and was not needed. He cleaned up my laptop, added more memory all at a very reasonable price. If you need any help with your small business, home office, printers, computers etc. I highly recommend this company. I cannot say enough wonderful things about them. It is such a relief to know there is such a great company as them if anything ever goes wrong with my computer again. The knowledge that they have is just mind-boggling, you can tell they have been doing this for a very long time and are very good at what they do.

I received outstanding help from It Needs Help when my computer was disabled by ransomware. I am…read moreelectronically challenged, but Van took my calls, met with me a few times, texted me from Costco with a picture of the laptop that would be most useful for me, cleaned out my old computer, gave me a lot of advice- then showed me how my phone was way overdue for a replacement. Highly recommended!

I highly recommend TTR Data Recovery Services if you have want/need to recover data from your…read morepersonal media. They did a fantastic job helping me recovery vital personal data from a hard drive that mechanically failed 12 years ago! They were respectful, trustworthy, expeditions, effective, and affordable. Here is my experience: I turned to TTR Data Recovery after I had contacted another data recovery service. My contact and customer service representative at TTR was David Olsen. He had replied to my original inquiry regarding trying to recover a mechanically failed personal harddrive. It was a few weeks when I got back to David, after having a terrible time with another data recovery company. David understand, was very respectful and patient. I called David on the phone, and he walked me through the TTR Recovery process, from the point I sent them the drive, through the free inspection, to the file review, and the contract for recovery. I shared with David my bad experience, the fact that my drive had been opened, and the inspection description from the other company. David clarified all the false and negative information I had been given from the other company. David assured me that TTR Data Recovery had a process to polish scored platters, with an increased likelihood of recovering data. Finally, David provided me a price estimate and assured me the cost would not exceed the maximum estimate. I live in southern MD, and was able to conveniently drive to the Fairfax, VA location and drop off my harddrive right at the lab. I filled out the paperwork and returned home. It wasn't long until TTR had inspected my drive. The damage wasn't as extensive as the other company reported. David outlined the repair and recovery process. I accepted the recovery, knowing that the work was "guaranteed" based on my review of the files they could recover. Perhaps a week later, I was contacted by David, and was able to go to the TTR website and download zipped files containing lists of the full and partial files (including directory structure) that could be recovered. I was happy with list of files and paid for the recovery. The price was exactly what David quoted me, so I knew what to expect and was already satisfied with the cost. Taking great customer service one step further, my harddrive was only 20GB, so TTR put the files onto a memory stick for me! I am thankful and appreciative of the service AND experience that David Olsen and TTR Data Recovery Services provided to me. I held onto that harddrive because it had valuable family photos, but we could not afford to pay the $1,000+ cost at that time. Many years later, TTR Data Recovery was able to rebuild the drive, recovery 95% of my files, and did so within a reasonable time and for a competitive price. I hope to not need their services in the future. However, I'm glad to know and recommend them, especially for anyone in the DC Metro area.

I'm so pleases with your service! Photos of my son we thought were lost forever were recovered. I…read morewas heartbroken at the thought of never seeing those photos again. Thank you for your professional, timely and reasonably priced service!

My Windows computer was restarting constantly and couldn't be used, so I took it to the Computer…read moreTechnology Center. It had restarted so many times that some security feature was preventing all logins. First, they had to solve the login problem by cracking Windows security. Then they ran diagnostic tests that revealed RAM faults, requiring a new motherboard. In a few days, the new motherboard arrived, and now the computer is back home and working perfectly. This is the same sort of experience I've had before with the Computer Technology Center, so I was not surprised. Their office is open--they don't take your machine to another room. They'll do the diagnosis right in front of you. If the repair is simple, they'll make the repair while you watch. This openness gives one great confidence in their work. The price for the work was very reasonable. I hope I don't have another computer failure soon, but when I do, there's no question where I will go.

Fast service at a very reasonable cost. Laptop is running well, now. I would not hesitate to use…read moreagain. The office is accessed to the side of the building, up stairs and on your left. Thank you.

They are very nice and professional. I lost all of my data…read morefrom my phone and you know how frustrating that is but TTR was able to recover it . U guys saved my business and all of my important data . Thank you!!!!

I was very impressed with TTR. All of the staff whom I dealt with were professional and helpful…read morefrom start to finish. I engaged TTR on behalf of a friend of mine who wanted to recover data from his late son's laptop. TTR's staff were very sensitive to this delicate situation. David O. of TTR's staff in particular was very kind and helpful. The data recovery process was actually faster than planned and TTR communicated all of the stages very promptly and clearly. TTR was able to recover all of the lost laptop data successfully and my friend is very very pleased with the overall result.

Met Craig and Louis at the KMG shop the other day for the strangest of reasons.... I needed a…read moreLaptop , it needed to be inexpensive, fairly powerful, and ready to go. Craig helped me find what I needed and the used Dell Latitude laptop Craig sold me fit the bill, all I needed, and even followed through on a faulty battery discovered later in the evening. All in all, honest, helpful, handy, good team to work with .

Had a new battery installed on my iPhone 5 today. Had prompt and courteous service. I would…read morerecommend KMG Computers, LLC to anyone needing any kind of cell phone/computer repair/service. I am happy with the service. Thank you. Thank you. Thank you.