I highly recommend TTR Data Recovery Services if you have want/need to recover data from your…read morepersonal media. They did a fantastic job helping me recovery vital personal data from a hard drive that mechanically failed 12 years ago! They were respectful, trustworthy, expeditions, effective, and affordable. Here is my experience: I turned to TTR Data Recovery after I had contacted another data recovery service. My contact and customer service representative at TTR was David Olsen. He had replied to my original inquiry regarding trying to recover a mechanically failed personal harddrive. It was a few weeks when I got back to David, after having a terrible time with another data recovery company. David understand, was very respectful and patient. I called David on the phone, and he walked me through the TTR Recovery process, from the point I sent them the drive, through the free inspection, to the file review, and the contract for recovery. I shared with David my bad experience, the fact that my drive had been opened, and the inspection description from the other company. David clarified all the false and negative information I had been given from the other company. David assured me that TTR Data Recovery had a process to polish scored platters, with an increased likelihood of recovering data. Finally, David provided me a price estimate and assured me the cost would not exceed the maximum estimate. I live in southern MD, and was able to conveniently drive to the Fairfax, VA location and drop off my harddrive right at the lab. I filled out the paperwork and returned home. It wasn't long until TTR had inspected my drive. The damage wasn't as extensive as the other company reported. David outlined the repair and recovery process. I accepted the recovery, knowing that the work was "guaranteed" based on my review of the files they could recover. Perhaps a week later, I was contacted by David, and was able to go to the TTR website and download zipped files containing lists of the full and partial files (including directory structure) that could be recovered. I was happy with list of files and paid for the recovery. The price was exactly what David quoted me, so I knew what to expect and was already satisfied with the cost. Taking great customer service one step further, my harddrive was only 20GB, so TTR put the files onto a memory stick for me! I am thankful and appreciative of the service AND experience that David Olsen and TTR Data Recovery Services provided to me. I held onto that harddrive because it had valuable family photos, but we could not afford to pay the $1,000+ cost at that time. Many years later, TTR Data Recovery was able to rebuild the drive, recovery 95% of my files, and did so within a reasonable time and for a competitive price. I hope to not need their services in the future. However, I'm glad to know and recommend them, especially for anyone in the DC Metro area.

I'm so pleases with your service! Photos of my son we thought were lost forever were recovered. I…read morewas heartbroken at the thought of never seeing those photos again. Thank you for your professional, timely and reasonably priced service!

They fixed my problem and as they had to order a part after a first try, I wasn't charged for the…read morepart. Thanks!

If you need tech repair, TopTech is the place to go. Craig (the Eldest Geek) has been extremely…read morehelpful and his confidence in his abilities is comforting during a stressful time! While I was on a trip, my camera SD card corrupted and I lost many precious memories. After calling many different places, TopTech was the best option to help me out and retrieve the data from the corrupted SD card. I cannot wait to see the pictures and truly appreciate this team!

Don't believe anything on their website. They will be happy to provide shipping of your drive to…read morethem and then they hold it hostage for unbelievable amounts. They don't respond to emails or phone calls. It is nearly impossible to speak with a person and when you do they are rude. Recovering a 1.5T drive $2700 if you want it in "maybe" a week or $900 if you want it in "maybe" a month. And this was after they had it for a week and countless phone calls, unanswered emails and chats with an employee who said they were busy and their timeframes were estimates. Don't waste your time with this company.

I sent them two drives that were previously working fine but couldn't be read on my new win 10…read moreoperating system. Their web site had a lot of glitches and you had to input information many times before they accepted it. They couldn't recover any data and when I tried several times to pay them via their website nothing would happen. I finally got a return call and gave them my info over the phone so they could get paid to send my drives back. I told them that I was underwhelmed with the quality of their service. I am looking for another recovery professional.

I brought my 7-year-old tablet in for repair. The staff were extremely professional and took the…read moretime to explain the potential risks involved. They didn't try to upsell me and kept me informed throughout the repair process which i appreciated the most. Overall, they were excellent professionals and Nate did a good job with the repair. Reasonable with their pricing, will visit if I am in the area.

Nate is the man! Phone fell off car and run over by countless vehicles yet he was able to get me…read moreback up and running in maybe half an hour. Fez will hook you up with budget or premium parts whatever your needs. Highly recommend.

The most competent tech service around, period. Dedicated to solving whatever challenges you have…read more(and clear about what they do not do). They have solved problems that the big shops (Micro Center, Best Buy) have not been able to solve. Service is personal, fast, and outstanding. Excellent value - I would never go anywhere else!

Its been years since my initial review of Vienna Tech. 2 of us have used VT many times since then:…read morethere is nothing I would change on Yelp. VT's service is first rate, pricing reasonable, Jeff and James - either by phone or on site - are pleasant, courteous & VERY knowledgeable. Most importantly, they work hard to quickly diagnose, then remedy your software or hardware problem. No baloney - diligent, thorough and honest! I had a problem late Friday at the start of a long Labor Day holiday weekend. James responded quickly and rectified it even though he could have easily delayed dealing with me until Tuesday. Still Highly Recommended. During this time of Covid, VT handles issues remotely if you (like us) don't want outsiders in your habitat!

I can't say enough positive about my experience with Raul. I really like that you have to make an…read moreappointment here. What seems an inconvenience at first guarantees that Raul is focused on your problem when you arrive. He quickly diagnosed my problem (dead motherboard) and suggested it wasn't worth repairing. He removed my SSD and pointed me to a product to enable me to get my files for transfer to the new laptop I'm buying. He later helped me install it. Raul was professional, timely and entirely focused on my issue each time I was there. His rate was fair and well worth the value. I would trust Raul with any computer issue.

Raoul fixed my computer in an hour after it had been non-functional for two weeks. Not only is he…read morea great technician, he is also a polite and pleasant young man who worked until he straightened out my problem. I can't praise him enough.

I took in a computer that wouldn't open the os. I don't know much about computers. I just use…read morethem. He explained what problems there could be. Explained what costs could be. Asked for my budget. Asked for permission every step of the way to fix the problem. When he got it up and running, had me come in and sit with him for about an hour while he tweaked the computer for my use and made sure it would continue to work for me for years to come. I am very impressed with his knowledge and service!

Abdel successfully fixed my laptop after a stressful power crash. We had to do a lot of…read moretroubleshooting to determine the issue, and that took some time, but I appreciate the fact that he was available on days and times that worked with my schedule. He was very quick with ordering parts and getting the laptop fixed when the parts arrived, and he was knowledgeable on what was needed.

I was very impressed with TTR. All of the staff whom I dealt with were professional and helpful…read morefrom start to finish. I engaged TTR on behalf of a friend of mine who wanted to recover data from his late son's laptop. TTR's staff were very sensitive to this delicate situation. David O. of TTR's staff in particular was very kind and helpful. The data recovery process was actually faster than planned and TTR communicated all of the stages very promptly and clearly. TTR was able to recover all of the lost laptop data successfully and my friend is very very pleased with the overall result.