Great store and great service. My son got his dad's hand me down leather ferragamo Barlett shoes and the rubber soles came off and got damaged. Went here to have it checked to see if they can repair it and they have standard prices to repair soles. We authorized and paid for the repair and it came back like new in about 3-4 weeks as promised. It was shipped directly so it's very convenient. If you buy luxury brands always check with the store as they will repair your authentic item for a fee. read more

I believe in the Brand! After the associate pulled up my profile, her attitude improved.

I ordered multiple items online and have them delivered to the shop. The SAs are pretty accommodating and updated me when my orders came. When I asked for samplers (perfumes) they gave me some as well. They did not have many scarves for men available compared to womens but I was advised they have more online. read more

Amazing experience, amazing customer service, Jayce is an absolute gem! I've purchased Ferragamo items in the past but never from the actual boutique. After this experience I will only shop here moving forward. The biggest thank you to Jayce and the entire lovely team at Ferragamo Topanga!! read more

Great selection related to accessories for men. A bit pricey yet products are made to last. The whole picture represents a good buy. The down side appears to be their selections are geared towards the female taste for their needs as opposed to us guys. Hey....it appears all good either way. Thanks guys, nice selection, great service, and your welcoming staff drew me in!!! Will be back more often...keep up the good work!!! N. read more

Salvatore Ferragamo - Accessories Near Me - Canoga Park, California

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My husband and I had walked into many other luxury brand stores today and had never been greeted and treated so respectfully like we were by Evan at Ferragamo. We were looking into belts for my husband but fell head over heels for a beautiful pair of shoes for him. Not only was he very attentive, he helped my husband decided between the shoes and the belt. He was not pushy at all and we walked out more than happy. My husband than told me, "the only reason I gave into buying from this store is because of Evan!" (And the shoes of course!) we will definitely be returning for a matching belt soon and look forward to have Evan help us with our luxury needs. read more

Salvatore Ferragamo - Accessories Near Me - Canoga Park, California

Timothy and Jean were so amazing and helpful! I was so impressed. I highly recommend this store for your Ferragamo needs!!

I personally really like Ferragamo i think they have great products ,nice designs that generally lost longer than other designer brands ive tried in the in the past. The salesman Evan at this location was SUPER professional my fiance and I decided to stop by to check out dresses shoes, in no way was he pushy for me to buy anything, he noticed a specific style and color that I was looking for they didn't have my size so he helped me find the correct size and was constantly in contact with me to get me the shoe that I wanted. He was super nice and super attentive and really helped me find the exact pair I wanted. Thereafter in the mail I also received a nice card written out to my fiance and I , thank for an amazing experience Evan definitely see him for your Ferragamo buying needs. read more

Nothing busy the best with this establishment. Customer service is the best and the showroom is always clean and attractive .

Seriously, if u need to return anything, it's like pulling tooth and nails before they take it back. Can regular people just return things anymore without trying to figure out a thousand ways how not to return the bloody item? Where is the customer service? So disappointed in this location, really tarnishes Ferragamo's name as a whole. read more

My partners for my birthday purchased a belt and a credit card wallet for my birthday which was great. But the belt was to small so my wife took it back to the store and exchanged it for shoes and paid an extra $200.00 for it. A week later I went back to exchange the credit wallet, the sales people gave me hard time that it was over 2 weeks and usually they don't take returns. Maybe come back next week and see the manager to exchange it with different item and pay more money because was over the time limit. I went back again with my wife this weekend to the same store at the Topanga Westfield Plaza and was met With two different sales people which were very rude and disrespectful to us gave us a very hard time for over ten minutes for not doing the exchange. And again there was no manger there to help us out , She is on vacation till end of next week, so meaning that I am stuck with the credit card wallet which I can't use. I told the sales lady that I was going to put a bad review on Yelp for them , she just ignored me and just walked away. Wow what an excellent service for an exclusive name brand store. I'll make sure to never go there again and I'll also tell all my colleagues and friends to do same. read more

I purchased a handbag for my daughter last year from their outlet store. The handbag lock needed to be fixed twice so I took it back to the outlet and after few back and forth they gave me a full credit. And then Corona happened! When they were open again I went to the Topanga mall with my friend and purchased a pair of shoes for myself and small handbag for my daughter. The handbag was on sale so I asked the sales person, who was a very nice young salesman, if I can exchange it if my daughter does not like it and he said yes of course. Then they closed the stores again I was stuck with a $400 handbag so we drove again to the outlet store to see if we can exchange it, they refuse and said only the store can do it. NOT THAT SALES ARE FINAL! So yesterday I heard the mall are open again so I drove to Topanga Mall to exchange the handbag and the sales person said we can not do it, I asked for the manager, waited for 5 minutes she showed up. I explained the story and told her that their sales person said I can exchange it. She handed me store policy and refuse to help me. She was Rude and very un professional with no sense of business or sales.I was in shopping mode! Nothing in the store was on sale so for me to exchange it I had to spend another 4 to 5 hundred minimum to by something. I will never buy from Ferragamo stores directly again. I shop at bloomingdale and get the best service possible. I can give the handbag to someone as present even donate it but for them they lost not only me but I make sure all my friends know about them. read more

Great product and customer service. Very convenient location. That you Frieda for your help.

Terrible customer service. You are not greeted when walking in. It's like pulling teeth to get any service and then you get attitude from the staff. Definitely will not buy any Ferragamo products from this store. If Nordstroms or Saks has it, I'm going there. Lost a customer for life. read more

I came to this store to buy a gift for a friend who wanted one of their new unique fragrances. I came to this store and I saw some beautiful shoes, ties and womens silk scarves. The staff was friendly and courteous. They showed me all of their fragrances and they even had the fragrance my friend wanted for her birthday. This is a beautiful boutique, and Ferragamo specializes more in accessories than actual clothing. They have beautiful mens silk ties, luggage, belts, shoes, and fragrances. Their most underrated product has to be their women's silk scarves. They are absolutely stunning, just as high class and even better designed than Hermes or Vakko in Istanbul. This is one of the better stores to visit in the Topanga Plaza! read more

I got a pair of shoes as my birthday gift but it did not fit. I went to store and ask for difference size. sale associate said it is not available at the moment and she is going to order it and I can pick it up in one week. I called them 2 weeks later and have been told that it will be in store in 2,3 days. One week later I called them again and they told me they never ordered the shoes and I can come back to store to exchange it with different model or store credit. worse customer service ever! read more

There are a lot of great stores in the Topanga mall, however Dennis at Ferragamo gets my vote! Everytime I go in there he goes out of his way to find the right size and color for me. Shows me all the new items without ever being pushy to sell. I would highly reccomend this place and ask for Dennis!! A+++ read more

Not only was I greeted by rude staff but they had plastic packaging laying all over the store. I'm only giving them three stars because they had one nice employee to help with the shoe selection. Besides those two things this boutique carries some decent stuff. Just make sure not to say hello when you walk in the door. read more

Something about Ferragamo locations. You can't really rely on good service. Very dry here and I don't think we will return. Plenty of other places shop and get that human feel. Not here. read more

Great service here, friendly sales associates. Saw new accessories, the new raspberry colored wallets are to die for. Ferragamo had their signature Marissa bag in new colors, one in a beautiful beige pinkish hue for $1490. Sigh, another bag and wallet(s) on my wish list. My poor, poor husband Michael. read more

Horrible customer service. I was the only one walking in and 4 of them were on their phones at the counter No one even offered to assist. Quite disappointed read more

I have shopped at this location several times and everybody has been very nice and pleasant. I always see Nick every time I shop. The service and experience has always been wonderful. They always offer us Champagne, sparkling or flat water (soda as well). I come in dressed in shorts and shirts and flip flops or Toms and don't get those judgmental eyes "can he afford to be here" look. The manager is very friendly as well. I love my purchases. Not loud but subtle and classy. Fine quality leather. I prefer Ferragamo now over my LV collection. read more

Great sales staff, very accommodating gentlemen. Wifey bought a pair of Varina flats here. Never a zoo, always calm, even though the store itself is fairly small. Recommended! read more

I love the Ferragamo brand - super classy and they carry great products. However, I was at this location yesterday and was probably in the store for about 25 minutes until I was finally acknowledged. The sales rep shouted "I'll be with you soon" from across the room. I didn't appreciate that. I'll be making my purchase at a different location. read more

I had the worst expierence ever, walked in looking for the perfect gift for someone special and was followed around like a fucken dog, seriously I couldn't even touch something because the guy was already starring at me or I couldn't even move because the guy was already following me I felt so uncomfortable I had to walk out and just go ahead and buy my present online... Seriously guys you guys have to be more discrete about walking around not following people like dogs justbecause I wasnt dressed high class or what ugh really piss me off!! read more

I'm writing about my excellent experience at this store with a employee named Rick, I was at the store shopping last week Rick was very welcoming he immediately offered to assist me with my purchase needs. I have spent thousands of dollars at the Louis Vuitton store in the same topanga mall that store could care less if you purchase or not all you get at the LV store is a rude security guard in a Black suit giving you dirty looks following you around the store making you feel like a criminal.. This ferragamo takes customer service to a very high level especially with employees like Rick, Rick is awesome I recommend anyone that's looking to make a purchase here to deal with Rick. Rick was even professional to mail me a thank you card 1 week after my purchase, I have shared that excellent service he provided me with all my fiends and family.. Rick really brings Value to Salvatore ferragamo as an employee. P.S even the security guards makes you feel welcomed he doesn't make you feel uncomfortable like the Louis Vuitton security guard. read more

Salvatore Ferragamo - Accessories Near Me - Canoga Park, California

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Great selection of men's shoes and ties and the sales associates are very friendly. Expect to pay full price though - I have not seen very many big sales here. read more

Had such an enjoyable time shopping with my SA Spencer. He was so knowledge and really took time with me and helped me find the most perfect gift for my Dad. I hadn't gone into the store expecting to make a purchase for myself,but I was shocked by how many amazing women's accessories were available. Shoes and and bags that look so current and fresh and in the world of luxury retail the price tag won't completely break your bank. I just got an email from Spencer alerting me to an upcoming sale in the store. I love great service. If you're a luxury shopper and looking to work with somebody who really cares about his customers, I recommend working with Spencer. Can't say enough great things about my shopping experience. read more

Horrible customer service by manager Joanna. I will never come to this store again!! Definitely going to Nordstrom next time.. Better return policy And they hire managers that have better people skills and know how To resolve issues.. Unlike Joanna!!!! read more

I went in and was not expecting to buy anything but Spencer who was working there helped me and he was able not only to get me the belt I have always wanted but it also was on sale. He cut it to my fit and put it together so nicely for me. I loved shopping from there and will always go back and ask for Spencer. His professionalism and knowledge of the product and courtesy was unparalleled. read more

awrighty lets get serious, its ferragamo not vans, so you know what to expect when you walk in, gorgeous leathergoods, shoes to die for...etc..of course this being a smaller store than rodeo you may think that the selection is limited but i find that they have everything i need, the last pair of shoes i got feel so nice on my feet i want to keep them under glass and not in my closet, im such a cheeser arent i, anyhow, point is the product speaks for itself, you can only really rate this place on service and so here it is,,,five stars ya'll, i have been in dressed for work and i have been in wearing a hoodie and cut offs, no matter they have always treated me like a trump, they are so good, so nice and so professional it makes 600 pairs of shoes much easier to swallow during a recession read more