I've been working with Connor at the Naperville site for several months. I probably started looking…read moretoo soon bc the project remodel on my master bath won't start until June but I like to take time to make these design decisions. Connor was incredibly helpful and patient with me. He works with my contractor so the ordering was seamless. He knew dimensions and just how much of everything to order. If there is too much, I can return, no hassles. The product came delivered to my house and I can hardly wait for the it all to be installed. I've ordered from there in the past for my kitchen and I would recommend them to anyone. Connor is the best and very knowledgeable. He only wants to make his customers happy and he follows up with them too. I've been very impressed and am a satisfied customer of The Tile Shop.

We were getting estimates for tile in the area for an installation. At first, they were friendly…read moretalking about the project, but we ended up going elsewhere and they did NOT take that well... I got a rude phone call from the sales associate, pretty unprofessional.

No complaints. I always come here for bags of peanuts for our squirrels, ha! They always have them…read morein stock. Checkout is usually quick.

This location is one of the worst I ever seen. And that's hard to say, 'cause the one in Cicero has…read moremore common sense and treats people with dignity and respect the Naperville location. I spent over $1500 was waiting for someone to help load waited 25 minutes, no one showed up. So I started loading right in the front where everybody could see me with my pregnant wife and no one came out to help. After I was finished loading my truck that took about 45 minutes, I went inside and I told the manager and he said that it's my fault that I did not wait. The respect to me and my wife was horrible. Also I understand with the holidays that they do get extra security for people stealing. We were followed around that store. The whole time trying to shop to redo our bathroom. After buying all the material and cashing out at the register, I would think that they would be respectful. And try to help after this but they did not. I can't even put in words how disrespected and sad How companies and people act to each other? Because this is it, how respectable companies should hold their employees to their standards, and if that is standards today. That is sad.I will never go back to this location ever

This is a great place to purchase your rocks. Bud is easy to work with... always cordial and allows…read moreyou to pick out just what you need to add to your rock garden/decor. I highly recommend it.

I highly recommend The Stone Center! It is the dead of…read morewinter, but I need some slate rock for my leopard gecko enclosure. I called and they told me that they were closed for the season, but they were happy to open up for me and they were so kind! They have a great selection and variety, are very knowledgeable. For any of your gardening or landscaping needs, give a local business a try!

Great customer service , help you and call you back very knowledgeable.. will use agin and…read morerecommend to anyone

I called regarding the stacked stone product... the color charts on-line don't show enough to even…read moresee the colors, let alone texture or any detail and the lady on the phone was short and said "then I can't help you, have a good day" and hung up. WHAT A JOKE!

Huge security problems in one building that have been ongoing for over 4 months. Forth claims it is…read more"being addressed". I see no signs of that. In fact, one person was sleeping on a foam pad underneath the stairwell. Food was found around the pad. I know as I was told to remove the pad after showing it to an Assn Elder: his edict to Forth to move the pad did not result in action. Many many large pit bulls in one building as a result of the lack of security. altho their size is banned by Assn Rules, which appear to be very malleable. Assn told me they would check out the noise problem but thinks it is far too late to enforce their size ban. And only one Pit is a real noise problem. Dog urine in elevator as a result of this, but hey, at least the elevator has been working. At times it has been out for 3-4 days and sometimes a week. I love my landlord. I cannot say much of the Association. Forth is more concerned with proper channels so it can avoid facing these issues and its failure to address them as a management company.

Consistent:'Attempt' Break-ins & Auto theft. Just come & walk the parking lot and LQQk at all the…read morecars Drivers side(&Some passengers, like mines) and you can see Nicks & scrapes along the door well.. Not the scrapes at door handle from keys,im talkn LenghthWise aLONG the door!! & Lawn service is a joke;they're EXTREMELY loud. (MOst)Don't speak English nor seem to understnd it very well. Ive NEVER saw them rake(up) anything,they Just use a BiGdumb blower & blow the ish' allover elsewhere?!. And dont have anything NOT tied down on yoUR patio[ie:lawn ChairPillow, outdoor small rug,ANY Lawn Decor-etc..].. they'll Blow it away w'blower &OR just Rearrange ur stuff w'it aNd just keep going along..like they didnt just $#@k up your stuff(without placing items back?!)- sooo rude. I've asked for 4wks now for them to cut/snip down 4(kindatall)Weeds that'L soon become trees,if they dont soon.. the 1st week the guy said"he gotta tell boss & he"l be back" . The following next 2wks. I mentioned to another guy he nodded his head & said "ok, were coming back around". Its a Little ober a month now,they're still here. Im told the security cameras ON the premise DoNT work- its definitelyNOT enough lightn in parknlot,its very dark at night. & nevermind calln police to make a report.. they'll do so &then just give u the report#,m & just tell you to 'get a ring camera'?!? - now where would iput it,on my (GroundLevel)PATiO DOOR?!!?where the "attempted"breakiN iS happening & ima RenTEr?!?, Notice iv'e NoT me.tioned the management here- - - thats because is as if they'RE NOT!!! I KNow you want the:Experience of thw Superb SchL. District learning/Education perhaps for ur child? Pe waanna enjoy 1of the MAYBE Nice Clean & "UPDATED?" (if ur lucky-i wasnt) & Quite Spacious Units here..but its NoTwork your Saftey & Peace of mind. Do yourself a favor And keep moving on w'your search. #2yrsiN,WishiDid;(

Eli was friendly and helpful. We purchased a delivery of 2 different mixes of stones to complete a…read moredyi river rock bed. Red Flint are the larger stones. The AM Heritage is the smaller stone. Roughly a little over $200 (est 1.5 tons) with delivery and sales tax. Delivered on time. We had enough for the full abundant look we wanted and additional stones to landscape our diy firepit.

Got a quote for mulch that included a $59 delivery fee for an address that was 4.5 miles from their…read moreshop! This drive is less than 10 minutes away. The total time for this delivery would be about 20 minutes, which includes the return trip to their facility. Let's say they burn 1 gallon of fuel, which is $4, and pay the driver $25/hr, this delivery expense is $4 + $8.33 = $12.33. Let's round the expense to $15 to be safe, they are profiting $44 on the delivery, not a value!!!