I called Dr. K's office to schedule an appointment as a new patient, and unfortunately my…read moreexperience with the receptionist, Margarita, was extremely unprofessional. During the call, she repeatedly asked for my name and basic information multiple times, even after I answered several times clearly. The conversation became very confusing, and instead of handling it professionally, she repeatedly said "oh my gosh," laughed during the call, and spoke to me in a rude tone. When she mentioned that my information was not on file, I explained that I was calling because I was a new patient. She responded by saying, "Well, you should've said that before." At that point, I expressed that I felt she was being rude and unprofessional and simply asked for the referral doctor's phone number instead. She then hung up on me. It's unfortunate that someone seeking medical help would be treated this way. Patients should be treated with patience, professionalism, and respect, especially during their first interaction with a medical office. Hanging up on a patient and making them feel mocked or dismissed is unacceptable.

Have only been here twice but both visits were great. Both Dr. K and Ms. Bolson were very…read moreprofessional and explained test results in a way I could understand. Never felt rushed like I have with other doctors. Awesome Officer staff as well. Kudos!

Dr. Lazarus is one of the best physicians my husband and I have ever had. She takes the time to…read moretruly listen and explains everything in detail, making sure we always understand our care. She is patient, compassionate, and never rushes through appointments like other doctors we've experienced. Whenever we need a referral, she is supportive and makes the process easy without any hassle. We genuinely appreciate her and feel very fortunate to have her as our doctor. We hope she never retires.

I am a fairly new patient of Dr Lazarus. I am so impressed with her level of care. I never received…read morethis level of service with previous doctors and I'm really glad to have made the change to Eastvale medical

DR AMANDA VO SHOULD BR FIRED!…read more This place should be shut down!! Never have I ever dealt with such careless doctors and staff allowing someone's health deteriorate right before their eyes and do not a damn thing! Personally I work in health care and even we have some human decency and compassion for patients especially well being. Dr Amanda Vo should get her license removed for allowing someone to die in her care! You're a real piece of work and may God have mercy on your soul for allowing you to loose lives in while being your patient. If I could rate this lower than a one star I would. I hope someone sees this and decides not to trust you or anyone at this facility to treat their loved ones!

My experience went well, all staff members were nice and amazing. My doctor was very caring along…read morewith her assistant nurses. I have only made appointments with her and every time I feel cared for and have all my questions answered.

knowledgeable, professional, friendly and never rushed. I highly recommend Dr. Oh especially if you…read moreare diabetic. Thank you.

Thank you Dr. Oh for being patient and thorough in looking into my concerns. Easy to talk to and…read morecan ask many questions. Office staff is friendly and parking is never an issue.

First I'd like to say I went to see Doctor Rupp years ago. She helped me and my children. Second…read moreshe has the biggest heart and wants to make you better. For instance my youngest boy got stung by some bug I had the driver's side window down and it flew in the car. His had got really swollen fast. I called doctor Rupps office and we where seen right away. If you have a chance to see her go see her

Doctor Rupp has a small practice. Because of this she is the only doctor you will see - no…read morebureaucracy, no long wait times, no passing the buck. She and Alma run the office with kindness and efficiency. Doctor Rupp gives you the personal care that only a sole practitioner can give. I heartily recommend her to anyone looking for a great GP. Alma makes medical billing a breeze for all the patients. You won't find medical care like this at any conglomerate or multi-practitioner clinics.

I went for a check up during a cold I was having. It was an empty clinic didn't take too long. My…read morefirst visit was okay. Got my medicine and got out. Took my husband to this same clinic for a referral to a specialist and was told it'd take 2 weeks to receive it in the mail. We waited 3 weeks with no call or update , so I called the office and was told that they were having a hard time finding a specialist that would accept our insurance. I was told I'd get a call back at the end of the week. I called back at the end of the week because I had yet to receive a call back that Friday. I was then told that the woman who was handling my husband's case would call me back the following Monday. Monday came around, I received no call. I called back Tuesday and was told that they were still looking for a specialist. I'm not one to lose my patience and I understand things take time, but I told them to cancel the referral and that I'd look for another doctor. I thought this was handled poorly, no communication or updates were given. I was told I'd get call backs repeatedly which never happened. I don't understand how they couldn't find a specialist that would take our insurance when I had a book full of specialist that could take our insurance sitting in front of me. Of course we can't just walk in to see a specialist otherwise I would've. Anyways, after this experience my husband and I have decided to switch doctors. It's ok for a general check up but their nursing staff need to be on top of things. This is somebody's health , and somebody that needs to get seen urgently so to me it felt like I was being toyed with.

Dr. Yang has been my doctor for about 5 years since I moved out to Riverside and he's a great…read moredoctor!! He has a friendly team of staff, they're clean, professional, helpful. They also bilingual which is a plus for the area!!

Today I took my wife in as she's got bronchitis. They got us right in and Dr saw her, wrote…read moreprescriptions and we were done in 20 minutes. I give them a perfect score. Very friendly and exceptional service.

found this place that opens 7 days a week, 10min from the house. as we've just moved to this area…read moreand need to find a new doctor. also needed to get my coughing checked out fast. all other doctors have a long wait schedule. loved it opens 7 days a week and welcomes walk-ins, what a concept?! came in twice so far, both time were walk-in and greeted by the front desk staff and waited about 30mins before I was seen by PA on duty. 1st visit was with Amy, who assessed my symptoms and prescribed antibiotics and cough medicines for my cough. I took the medicine and recovered after I finished the medicine. Amy was very friendly and answered my questions on the doctors and clinic/office operations. 2nd visit was for my pain at the back of the ankle (achilles) for almost 3 months. Don walked in with a huge smile and very friendly and checked my foot and found a bump at the back of heel that needed x-ray to confirm. (when I saw my podiatrist twice in the last month, he didn't even notice it). only problem is the x-ray order form had a wrong address that I ended up driving around to find the correct location. I've decided to make an appointment with the MD in the house to see if I can change my PCP to this location for convenience. earliest appointment is 2 months away, hopefully this is bc MD is on travel, and not a typical trend for scheduling. but at least the PAs were knowledgeable and the staffs were very friendly. So happy I've found this place w/in 10min. from my house.

The staff and the doctor are great! Dr. FAKHOURY IS VERY caring. They were very helpful .read more

Amazing Dr, the waiting is not long at all, I was able to get same appointment, and was able to…read morediagnose from the first visit and I felt so much better after taking the medication he prescribed.

Aproval and refills of prescription drugs sometimes take a long time even after messages from the…read morepharmacy and myself. If your medication is to be taken on required time intervals, this could be a problem.

Save yourself the trouble and time and seek medical help elsewhere. Doctors will dismiss you and…read moredismiss your concerns. I went in to get bloodwork done and my Dr. told me she was not going to enter the order after I expressed my concerns. if I want bloodwork done I should get the work done by a third party and pay for it. I'm paying for insurance and the cost is not coming out of her pocket, very unbelievable. Such a waste of time!!

Pamela is the best!!! She's very caring understanding she makes my life my toughs so happy by her…read moreknowledge and care she truly is a blessing to find her. She's wonderful I been too many doctors nothing compare to Pamela

Pamela Zaldivar is an absolute gem in the medical world. She doesn't just do her job -- she shows…read moreup with genuine care, compassion, and the kind of patience that instantly calms you down. She listens like your words actually matter (a rare superpower these days), and she never rushes you through anything. What really sets her apart is how clearly she explains every procedure, every step, every "why this matters." It's like having a medical encyclopedia that also happens to be warm, kind, and rooting for you the whole time. Her explanations make you feel confident instead of confused, and supported instead of stressed. She's the kind of provider you keep for life -- the gold standard.