Brandi was incredibly helpful in finding us a tire shop that had the tire we needed in stock and getting us there in time so that we were able to get it fixed and drive home. We were so worried that we would be stranded hours away from home after a trip to the snow, but she really made us feel taken care of and couldn't be more happy with her service! read more

I have lived in Bear Valley for 25 years, and Sam Berri's have saved-my-bacon so many times. I have met many of their people and they have always been incredibly prompt, usually way-early than the quoted time, always friendly, super efficient, with a no job too small or large attitude. They have jumpstarted my vehicles innumerable times, They've towed my vehicles and even my RV to wherever they need to be serviced. When they recently towed my RV from Bear Valley to Angel's Camp, it was a real pain for the technician, but he worked tirelessly and with a smile. He had to crawl under the RV, and disconnect the driveline before he could tow it. He faced many bolts that had not been touched in 11 years. Watching him, I could see it was miserable, dirty, cold work. But the technician was assuring me "It's all in a days work". I am long overdue sending Sam Berri's of Murphys a shout out for always being there when I really needed help. For never making me wait for service. And always smiling and being encouraging no matter how difficult the task was for them. THANK YOU!!! read more

Joey was our hero when my car battery died. He came to rescue us so quickly and he was so kind and very professional. Thank you Joey!! read more

Amazing service !!! If I could I would give 10 stars. I would like to thank everyone at Sam Berri Towing and especially our driver Miguel. They helped our family out of a very difficult situation and owe them a special debt of gratitude. Thank you for your prompt, friendly, and safe service. read more

Joey was our driver and he was very helpful and attentive to the situation. He updated us with real time situation and when he would arrive.

AMAZING service and people who truly have your back every step of the way!! From Lynn assisting me immediately upon receiving my AAA breakdown emergency request to the delivery from JJ of my vehicle destination back home. This all started when we were on our way with our two dogs to meet up with family to stay in a rental cabin when the breakdown occurred. Unfortunately, we were still an hour away, sun going down shortly and not in the best location off the side of highway 49. Then here comes Laighton, to rescue us off and get us safely back to their shop to secure our vehicle. Unsure of my next steps, he was able to connect back with his office, helping us figure out some options so we could continue on our trip. Thanks to his care, kindness and excellent customer service, we were able to continue on our trip by keeping the vehicle for us until after the Easter holiday weekend. Another family member was able to come back and get us, loading up all our stuff from our SUV (it was a lot lol) and our two dogs. I could rest easy knowing all was good and be able to have a great time with the family. As Monday came, Zach reached out to help me with getting my SUV back home. I was able to communicate with him via text while packing up from our trip. Zach offered speedy updates and responses keeping me informed along the way. His Great customer service and communication helped me continue my trip back without feeling anxious or rushed in any way. So appreciate it and thank you all your care!! And JJ, thank you for your time to deliver my truck and park it exactly as I needed on the side of driveway. It's not the easiest spot to drop a towed vehicle, so this was very helpful! Sam Berri Towing is the BEST towing company for your roadside emergency, they truly value you and your vehicle! read more

Sam Berri Towing - Ford Excursion roadside rescue. - Towing Near Me - Murphys, California

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I recently locked my keys in my car on a recent trip to Arnold. Sam Berry towing showed up quickly and got it open right away. They were so nice and helpful! read more

Joey was great...a polite and professional driver. He definitely got us out of a tight jam. And, he was even kind to our dog. He has the perfect personality to be of help in a stressful situation. read more

Our vehicle broke down on the highway coming into Angels Camp on a hot Sunday afternoon. Called AAA & Joey from Sam Berri Towing showed up promptly. He not only was professional & efficient, he got our vehicle to a shop that could work on it. He made sure the owner of the shop knew our vehicle was there & that we had a ride coming. He went above and beyond. Extremely grateful. Shout out to Joey & Sam Berri towing! read more

Joey from Sam Berri was awesome. Had my suv up on the truck secured in no time flat. Even acted as the pilot car to the shop in Murphys. When Joey shows up you're in good hands. read more

I had an amazing experience with Sam Berri Towing! Joey there went above and beyond for me, my wheel was stuck because the lugnut had gotten stripped and we attempted to cut it off and couldn't get it out after calling for a tow Joey came out and looked at the situation and helped come up with a solution to getting the tire off. Within minutes he had my tire off and my spare on ready to go he made sure all my tires didn't need air and everything was alright multiple times before leaving. I really really appreciate the service Joey gave me that night and i really recommend Sam Berri Towing. read more

Joey picked us up and treated us like gold. He recommended a repair shop, and took us to our hotel. Super nice guy too.

Joey transported my car today and was extremely professional. They quickly respond and are very courteous!

Day started out with a sentence no husband wants to hear from his wife, "Car won't start". Through a friend I was introduced to Joey from Sam Berri Towing. He was prompt and friendly yet professional. Within minutes the problem was diagnosed and on the way to being resolved. A secondary issue appeared that needed further attention. Joey and his work friend Dave had it sorted out and the car running strong in short order. Thank you, gentlemen, for your prompt help and professionalism. And thank you Sam Berri Towing for employing two men that truly "Here to Help". In my rush I left out a third member of the Sam Berri team. Thank you, Colby. Your help is recognized and apricated. read more

I am not sure really where to start! So I'll start with Zac. Zac is an operator at Sam Berri Towing and has provided me hands-down the best customer service I have ever experienced in my entire life From his great communication style, to his deep knowledge in recovery operations. Zac was pivotal and helping me recover a very large fifth wheel camper from a tight camping spot. But the customer service did not stop there. Due to the trailer, being extremely old, the tires on it were flat. Zac took an extra step and brought his own personal wheels and tires to mount while I install new tires on the original rims. Due to some complications he had to leave his rims and tires on the trailer for about Two weeks. Zac, and Sam Berri Towing never once hounding me about this favor, they gave me an extremely fair price for this service and we're understanding of my situation the whole time. Zac's communication and professionalism didn't stop there. Zac explained to me every single step of what they were doing, why they were doing it, what the safety reasons were for, etc. Zac also gave me some advice on where to bring the trailer, how much to sell it for, and other pieces of information that were outside of his job duties. In my personal opinion, Sam Berri Towing, specifically, Zac. Has dedicated their professional services and upholding high levels of customer service to an extremely high standard. Moving forward, I will not use any other company in the general area. Thanks again to Zac and the whole Sam Berri towing crew for the amazing experience! read more

Was recommended Sam Berri Towing and was so happy with their service. From the time I called to being towed out was great experience. Thanks for helping the two dumb girls from Alpine County! read more

Mike was a great tow truck driver. Polite and curtious. He was very profesional as well. Would recommend him for any tow.

Joseph and Ian got the call and bailed me out. My car was in a difficult place in a parking lot but the two of them figured it out and made it look easy. Professional, personable, and friendly. I would highly recommend to anyone who needs towing. A+++ read more

Contacted Sam Berri to winch out a compact tractor. Sent photos as requested and we scheduled the service for the following day. After not hearing back the day of the service I contacted them again and was told they were not able to help me at all that day or any other! Luckily I found AJ's towing who came out the same day and easily winched out the stuck equipment. read more

DO NOT USE SAM BERRI TOWING, unless you are willing to pay for more than what was performed. I had the option of taking another tow truck for my vehicle, but since Al (the driver on call) was the first to arrive at the scene and was really courteous, I picked him over the CHP towing company. AL took my vehicle back to my home, upon completing the service at 4:21 pm he confirmed with Jason the time of the call, 3:15 pm. Al got off the phone and quoted that he would only charge us for 1 hour of service. So we went to grab the payment, when Jason called him back and said No, you need to charge them for 2 hours. I was willing to actually pay for 1.5hrs because I knew Al had to drive back. The extra half hour that Jason was demanding was uncalled for. Specifically since Al was not the CHP company in line and would have lost the service call. I didn't think it was fair for Al, so I pick him, not the other guy. In conclusion, Jason has cost Sam Berri towing an additional $550.00 (a 2nd trip for us to fix the vehicle), so that he could make an extra $150 today. What a shame! As a small business owner, I know the value of repeat customers. Clearly not Jason's concern. He doesn't own the company, he just collects a paycheck. read more

Sam Berri Towing - Receipt for service - Towing Near Me - Murphys, California

Holiday weekend and this company went above and beyond to help us. Our brakes went out and our van was stuck. I found the phone number for Sam Berri towing and called. A very nice lady, Haley, answered the phone. She was super helpful and nice and had one of their drivers out to us in less than an hour. Bill showed up, assessed the predicament, and got to work. He turned out to be a miracle worker and managed to pull our vehicle out and too the nearest shop. The charge for our stupidity was not ridiculous either. It was fair for the amount of work Bill put in. I highly recommend this company. Professional and above and beyond. Thank you! read more

I needed a tow home, and I was in the sticks. I mean... HILLS HAVE EYES COUNTRY! However, Alvin, the tow truck driver got there in a very timely manner. The company even sent me a live location of his truck en route to me! His truck was tidy, his manners were excellent, and it was a pleasure riding with him. I have had several experiences with Sam Berri Towing and each time has been super professional & super respectful! They always save the day for me! read more

Thanks you Hailey and Joey! We ended up with a flat tire and no spare on a Sunday evening. AAA wanted to tow us to Stockton and drop the car off at a closed tire place. Hailey at Sam Berri recommended a better place much closer and made a recommendation of a place to get the tire fixed. Our driver Joey was kind and professional. Thanks for making a stressful situation manageable read more

It's only 3 stars because the day before they rendered service, they flaked on me without a phone call or message saying they cannot come out. I tried them again the next day because they are the only service out there in Arnold. Bill with the Skill came to the rescue. Took me out of the hills and further out tona safe spot to drive home after being stranded in the snow. Thanks guys. Highly recommend if needed. read more

The service was poor and very delayed. They have no dispatcher at night, they use a call center. Who could care less about you!

Sam Berri towing company helped me with towing car from Bear Valley resort down the mountain. The initial call was with their office and the person helping collected all the necessary information within 5 minutes. She also provided me an ETA. However it took more time than ETA and I was unable to contact their office which made me nervous as I had small kids waiting for the ride down. However it was later learnt that the delay was due to bad weather and i responsiveness was due to their lines going down during the snowstorm. Finally, our driver arrived. Bradley was courteous and explained the process and very friendly. He was professional while loading and unloading the vehicle, and drove safely down the icy roads. I would 100% recommend their service to anyone who needs it. Thank you Sam Berri Towing and Bradley for helping us out while we got stuck at the mountain. read more

Amazing! I had an incident with my Ford Fusion... on Christmas in the middle of no where so I called my roadside assistance. I was co tacked by Zach who assured me they will take care of my wife and I. They sent an angel of a driver Tony. Tony went above and beyond to get us where we needed to me and I couldn't be more great full. Tony's personality made the trip extra enjoyable. Thank you for making our Christmas special Tony.. Now make the guys buy you breakfast! read more

Sam Berri Towing - Towing Near Me - Murphys, California

I had to have my cars battery jumped this morning. I have to say what a pleasant experienc! I called at 9 am and was told 60 minute, within a couple minutes it was updated to less then 30 and Anthony ( Tony) was there by 9:27am. He was extremely professional and very nice, told me exactly what he was doing, looked at my car noticed a couple things, since I was taking the car into my mechanic to check it over. it is a potential car that I'm looking at to buy and he was very helpful. read more

Quick response time, super friendly and helpful! Thank you to the entire Sam Berri team!

Excellent customer service with Matt and his office staff going far beyond what they had to do to get my BMW towed to a reputable local repair shop and safely getting us back to Lodi after hours. Other tow companies would take the car but wanted to leave us stranded in the foothills because of the social distancing restrictions. They found a practical but safe way to make all the logistics work. I am so grateful that they came to my rescue. read more

Sam Berri Towing - Towing Near Me - Murphys, California

Arrived quickly and made sure everything was done correctly. Bill is a very helpful and nice guy. Very grateful for their help!

Very nice people to deal with. I bought a damaged vehicle from them and they were great to deal with. They also went the extra mile and loaded it on my car trailer for me. read more

Do NOT let Sam Berri Towing know if you're in a desperate or vulnerable situation. To do so is, blatantly, a greenlight for them to price gouge you with zero care or concern for the well-being of people in their community and showing the empathy of a slug. I needed (still need) my new, bumper pull, RV TRAILER to be TOWED approximately 14 FEET, from space 21 to space 20. Being only 4.5 miles from the Sam Berri Towing office, I almost choked on my root beer when called back and told it would be $195... CASH. And yet, my friend, not in a bind, was told she could get her car towed 60 miles for $149. Please explain that one to me without the term "price gouging" coming into play. It seems my mistake was explaining I was in a bind and they were pretty much my only option. Moral of the story? Do NOT let Sam Berri know you're in a bind, or that they're your only option. Be forewarned, I was informed the "other" towing company in the Murphys area is also Sam Berri. If a rating of ZERO STARS were possible, that would be my rating. read more

Sam Berri Towing - Blatant Price Gouging.  Sam Berri demanded $195.... CASH to move this, my RV, 1 spot, 14 feet and only 4.5 miles from their business office. - Towing Near Me - Murphys, California

Mary is the absolute best! She helped me with my special requests and took so much stress off of my plate today. Saved me a long drive and a headache. Will definitely recommend this place to everyone. Best customer service I've ever experienced from a business! Thank you Mary. read more

Great man helpful and should get more money because he care about customer and has good service

Sam Berri to the rescue, AGAIN. Alan was great. He arrived in a short amount of time. He had a flat bed for my four wheel drive. He delivered the vehicle to the destination on time. I wish Sam Berri towing was NATION WIDE. Every time I have use this company the service has been outstanding. The drivers are very friendly and know their job. Thanks Sam Berri for quality service. P.S. Alan I am glad you found your friends van. read more

Sam Berri Towing - Sam Berri hauls Cruisers - Towing Near Me - Murphys, California

Anthony was awesome. Went the extra mile to get my vehicle situated safely. Didn't have to wait long for help. They will be the first ones I call if I end up in that position again. read more

Car decided to have random misfires up at Calaveras State Park campgrounds. Anthony came through with the flatbed and saved the day! Car was sitting really low due to all the camping gear. Think we overpacked and the car couldnt handle it. He definitely turned out bad day into a much more better one that's for sure. One of the friendliest and easy to get along with guy you could ask for. He knows what he was doing, made sure from the point he got there to when he left that I was in good hands. Had a few requests for when he got to the destination and he took care of those no problem! Definitely keeping these guys in mind when im out there A++++ read more

I am very Thankful for the professional help I got from Mary at this tow company. Mary is amazing at her job, she went above and beyond to make sure I got a tow..when my AAA was giving me a hard time :( Thank U :) .and p.s. she deserves a raise, :) I would Highly recommend Sam Berri Towing .... 10 star company thank-you so very much Mary & the tow driver at Sam Berri tow :) :) :) :) read more

Renewed my faith in "help needed", when my car broke down. Tow truck driver was possibly the most resourceful, hard working individual you could imagine. Many thanks for being available in my time of need, did I say the driver was absolutely incredible, resourceful and professional to the max. read more