Really patient and kind! Very helpful explaining an issue…read morewith my car to me. It's hard to find people who are honest with you in an auto shop. Great place in BHM!

Wonderful service On time…read morePolite Careful Honest There when we needed them. I will use them again. Thank you so much for helping us.

Just communication , knowing stuff, PUT THE EXTRA EFFORT TO DELIVERY MY CONTAINER UP A DIFFICULT…read moredrive way. Good driver and owner, the little guy still rules, meaning the single owner of truck and driver is still out there. Help support this man in his self employment, He's good.

Always comes in clutch! Thank you so much for fast and reliable service. We appreciate it!read more

I'm from Tuscumbia and was driving home from Birmingham when I had a blowout on I-65 in a pretty…read morerural area. It was over 100 degrees, and after sitting in my vehicle for a while trying to figure out what to do, I realized I couldn't get a mobile tire service and, since it was Saturday afternoon, most shops were already closed. I ended up walking nearly two miles to a gas station for help. When I got there, the attendant didn't hesitate--he said, "Warrior Tire." That recommendation turned out to be one of the biggest blessings of my day. When I was finally able to get my vehicle to the shop, I explained everything that had happened, along with my history of tire issues. I also shared that I've felt taken advantage of by repair shops in the past because I'm not very knowledgeable about cars. Anita at the front desk and the guys in the shop treated me with so much kindness, honesty, and respect. They took the time to explain everything in a way I could understand and were completely transparent with me. Unfortunately, the news wasn't what I wanted to hear--my vehicle was beyond repair--but they were honest instead of trying to sell me something I didn't need and letting me leave in a very unsafe vehicle like previous shops had apparently done. As a single mom who works in the nonprofit field, losing my vehicle was one of the hardest days I've had in a long time. Reliable transportation isn't a luxury for me--it's how I take care of my daughter and get to work. I was emotional, and every single person there was patient, compassionate, and understanding. Since I live about an hour and a half away, they even allowed me to leave my vehicle there because it wasn't safe to drive. The person who had brought me to the shop had already left because we thought my vehicle would be repaired, so I was stranded trying to figure out how to get home. Anita went above and beyond by calling one of her personal friends, who drove me all the way back to Tuscumbia. They wouldn't even let me pay for gas. In a world where customer service often feels rushed and impersonal, Warrior Tire reminded me that there are still genuinely good people out there. They didn't just help with my car--they helped me through one of the most stressful days of my life with compassion and integrity. If you're ever in the area and need honest people who truly care, this is the place to go. I'll never forget the kindness they showed me.

This past summer, driving from Huntsville to an out of town trip, my minivan broke down at the…read moreVolero gas station off the Hayden exit on I65. I was panicked because I was alone with my three children and had no idea how we were going to get home! I looked on Google maps to see if I could locate a repair shop nearby and found Warrior Tire & Auto Service. They were so kind and the owner himself drove over to the Volero gas station to inspect my car. He got it running enough to drive it back to their shop where they promptly fixed the issue. Jeff took the time to explain everything to me and even offered to talk to my husband on the phone. I'm so grateful for his kindness, generosity, and hospitality. If I lived nearby, I would use their shop exclusively for all my car repairs. Highly recommend!

Kellly was super rude. Be nicer Mr Kelly. Called in December and told me "I would not take your…read morecar, I don't know you and the waitlist for me to take your jeep would be two months" seriously rude dude

Great service... very satisfied. Kelly took care of us and diagnosed our problem when others failed.read more

This shop is second to none. Their honesty, knowledge, experience, mechanical expertise, customer…read moreservice, price and especially always looking to save the customer from unnecessary expenses are a few of the things that make this shop second to none. Called Ken first thing this morning and needed to bring my car in. I had arranged a rental car. When I arrived, they got me right in, did not have to get the rental car and Jack/Joseph had my vehicle fixed within 30 minutes. I did not have to get the rental car and they saved me a great deal of money. Highly recommend this business for any car repair. I wish there were more stars to rate this business. They are a 10 in my book.

STUCK ON I65 We were driving home to Tampa from Huntsville,…read morewhen our car decided to dump a good portion of its coolant and overheat! We starting calling around for help and we finally got in touch with Ken Powell at Decatur Highway Transmission & Motor. Having your car break down is never a fun experience, but I actually didn't mind the trouble simply because of the fact that we got to meet Ken, Rayburn and the boys at Decatur Highway. They are great mechanics who quickly found the problem and formulated a plan to get us back on the road as quick as possible. However, their hospitality and genuine kindness are what stood out the most! It truly felt like we were family.

No complaint about the guy doing the towing. My truck was in an accident on the freeway. The…read morecompany is 5 miles from my home. The towing distance was 10-12 miles. I was not given a receipt telling me the mileage, but I know how far it was. The bill was $361. My son recently had his car towed for a distance of 12 miles for $110 . Rip-off, so shop around, or add towing to your car insurance, which I will do henceforth.

Hurst Towing is towing is by far the best service I've ever used. Very quick response and the…read moreoperators are very professional and qualified. I had a fairly complex tow and the operator solved the problem quickly and efficiently. He also was very helpful in recommending a place to drop my vehicle to get it fixed (which worked out perfectly). Thank you Hurst towing for taking great care of me and helping us get back on the road!

I am so disappointed. In all my years of living in Birmingham this is the worst car repair…read moreexperience I have had. These guys are the full price specialists. Watch out the service manager really run up a repair. The owner was unsympathetic and acted like he had better things to do than listen to my concerns. I needed my truck fixed. Their initial quote was higher than another by $140. They have a great looking building on the outside and I assumed I was paying for top notch work. They assured the truck's return later that afternoon, knowing I needed the vehicle for work. They called back and suggested a radiator on top of the requested water pump. They said it would be cheaper to do both. My radiator was working fine, but it was older and I should replace it now. Next, they acted like it was a real challenge for them to fix my vehicle. They had a hard time locating a GM radiator and then kept it through the weekend and again all day Monday. They literally charged me 3 times what it would be from a wholesaler. For a common Chevy radiator, they acted like they did me a favor finding one for $500. I went to them looking for my new repair shop. I feel like they took advantage of me being in a hurry to get it fixed and they lost a potential solid customer. Oddly, they told me my temperature gauge was broken when I went to pick it up. I had already told them to allow the motor to warm up properly. Apparently they didn't bother, the gauge works just fine, but they wouldn't put the time in to really check. Next they accused me of trying to get the gauge fixed for free by lying that it worked when I brought it in. I was flabbergasted, I had to pay a premium price for their late repair, then I got called a liar because they wouldn't even bother warm up the motor on a new radiator installation. I bet they are good mechanics, when they want to be, but they mishandled my repair, wasted my time, and then demanded top dollar after admitting they had no idea how to get my gauge working. They repeatedly told me the diagnostic machine didn't give them an answer so they couldn't fix it. The owner basically called me a liar when actually they were not very thorough with their assessment. Who tells a client you broke his gauge, can't fix it, call him dishonest and then still be wrong about the gauge even being broke? They have lousy people skills and I can only assume they are lazy mechanics. They still have no idea that my temperature gauge works and they just let me leave upset. They offered me no compromise of any kind.

We all have our anecdotes, episodes, and rope-a-dopes concerning the many mechanic shops one might…read morevisit over the years. Through all those trials and tribulations sometimes you stumble upon a diamond in the rough ~this place is a pretty sparkly one. Are they perfect? No. Have I ever had to return to have something re-fixed? Yes. Then, why would I speak so highly of 'em and continue to return with all six of our personal and commercial vehicles? At Auto & Truck Services, aside from a very qualified crew, you'll find the definition of character wrapped up with dependability, honesty and impeccable integrity. The heart and soul of the crew is husband and wife team, Norman & Grace, who have served the town of Birmingham for decades. So, when you see that those rates might be a little higher, understand you get what you pay for. When mistakes are made causing you to have to return, know that they stand behind their work. Lastly, there are endless variations of vehicles, makes, and models. Computer systems and software change with the seasons on the heels of the endless government regulations for emissions, amongst other things. ~Have some grace! For as long as their doors are open I will be a customer.