I can't believe this place existed. Hearing the name of the store, I assumed it was a clothing place. It wasn't until today when my HMUA told me that I should get a necklace to complement my holiday dress at Sam Moon that I made my first visit. They have so many accessories - earrings, belts, necklaces, socks, hats, etc. if you're looking for Christmas stuff, they definitely have those out already. I needed a bling necklace with white stones, and found so many good options. Everything was easy to find and affordable. Of course, they're just fun fashion jewelry. I was literally in and out within 10 minutes. They also have decked out luggages along with cute plush tags. I ran into some handmade Lafufu luggage tags and just had to get them. Funny that the Lafufu plushes had the sensor tags on them since they're hot commodity right now. I guess I need more time to adequately explore this place. It's definitely a priority stop for future festive/dress-up events. read more

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Many items to choose from. I swear I was in there for two hours. I walked around twice to make sure I saw everything. I love it!

Fun fun fun. When you want something fancy but don't want to pay for designer, visit Sam Moon! The more bling, the better. This store is very clean and well organized. Selections are not just in bins in the aisles, they're also all over the walls. Super inexpensive products and similar replicas. If you need help, just go to the register and you'll be helped immediately. read more

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this location of Sam Moon is terrible. I wanted an extra bag for my items so it wouldn't all be spilling out of one bag, but the lady at the front counter refused and looked at me like I was stupid for even asking. the customer service here is non existent. I genuinely don't know how this place is still in business. read more

The people there are great and the selection of jewelry and shoes are good and its a great place to get fun accessories.

So disappointed in this place! I made sure to call this place before we came here today as many businesses have changed their hours. The automated phone message says they close at 8:00pm on Fridays and Saturdays. Today is Friday, 05/27/2022! We drove 45 mins to come here and arrived at 7:23pm. When we attempted to open the doors, they were locked. On the door the sign says they close at 7:00pm. It would have been nice if they would have changed this on their automated message. It would have saved us time and gas!!! Again so disappointed in Sam Moon! read more

Sam Moon Luggage & Gifts - Place closes at 7:00pm despite the automated message saying it closes at 8:00pm on Fridays and Saturdays. - Jewelry Near Me - Fort Worth, Texas

Love this place. Maybe a little to much. So many unique purses, jewelry and beauty supplies you can grab! I come here every 3 months, just a habit. I've been coming here for years, before it became an actual store! read more

Today my daughter and I went to buy earrings, when we went to check out, I bought 5 pairs and my daughter bought 3 and we were paying separate. I checked out before her. And my total was $65. My daughter checked out behind me. And her total was $22. I got to the car and realized I only bought $10 more worth of stuff. And I went in and asked the cashier that was helping another customer to speak to a manager for them to explain the receipt. She got an Attitude and said she's over there and pointed to a group of 5 women. And acted as if she didn't want to help me once the lady left. So I started to walk over there.. and another lady got her attention for me. And she decided to come watch over the managers shoulder. I asked nicely. Why I was charged for 9 pairs of earrings. And handed her the bag with everything I purchased. She said I was charged for 4 extra items and the cashier would refund me. And apologized. Once we walked away from the manager the cashier said, next time you come to me, you don't go talk to my manager! And she refunded $30.00 and I was on my way. Make sure to check your receipt. And careful when you go in the store with kids because I'm pretty sure she thought my daughter was going to steal the earrings because she didn't put them on the counter because she was paying separately. But didn't hesitate to ask and charged me for them. But took her money as well. read more

Sam Moon Luggage & Gifts - Cashier - Jewelry Near Me - Fort Worth, Texas

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Just don't ever come here. Not even for a deal. I came here looking for luggage, then I roamed around a bit. I was looking at sunglasses which is close to the entrance. Keep in mind these are like $2-$5 sunglasses, then a couple of people who work there, just mosied on along to "restock" and "sweep" around the area. And lingered around while I was trying on sunglasses (to keep an eye on me??) Did you honestly think I was going to steal some cheap shitty glasses? I later moved on from the area to look at other stuff, there was always someone scouting me around. I'm asian, and I still felt discriminated against, was it the beautiful tattoos on my body you were so intrigued by? I can't imagine what other POC go through or have to deal with when they are just doing some friendly shopping and looking for good deals. Don't ever come here y'all, these people are racist af and discriminate towards everyone. BTW, I found luggage elsewhere, at half the price. :) read more

Be careful if you think you might return something!! I purchased 4 items on May 9, 2019 and carefully read the return policy because I was buying clothes and wasn't sure I'd like everything I bought. The return policy states you can return within 14 days with a receipt and if items are in the original condition with tags. I came back a week later (5/17) to return 2 items. I had my receipt and all the tags were on. The clerk did not want to accept one of the items because it "wasn't one of their tags". The tag was different than the other items I bought but was on the garment the entire time. She eventually let me return everything, however, she made me go get another of the same item (luckily there was one!) to prove to her I'd bought it there. She continued to question me and at one point accused me of switching the tag out with another one. I like Sam Moon and this is the first time I've ever had to return something. I will be VERY careful in the future and inspect the tags on anything I buy there. I caution everyone else to do the same! read more

What a fun place to shop! It's not a high end store but for reasonable/fun price range items. I was surprised by variety of items.

12/10/21: Yesterday I went into Sam Moon at 6:55pm I know they close at 7pm however it was not 7 yet and I knew what I was going for because I had been eyeing a wallet for my husband from there. The staff was completely and utterly RUDE AND UNPROFESSIONAL. There was a man arguing with me about how I needed to get out because they were closed and how they would not ring me up anymore. It was completely disrespectful. They literally turned the lights off on me as I was still there. The guy was standing behind the lady at the cash register speaking in their native language as she's ringing me out. ( they both knew English) The staff there is horrible and their customer service is disgusting. Do they have nice items for cheap? Yes they do. But I'd rather get treated better wherever I'm taking my money. You profit 100% more from the customer for you to show up with you disgusting attitude. I will definitely take my business elsewhere and let everyone know of my most recent encounter here. Also the wallet was $17 not $20 but you would've known that had you'd done your job right. Don't post your hours of business if you're going to close earlier than advertised. 0 stars if possible. Also just got off the phone with the "manager" at the Alliance location and he pretty much said that's their policy and that we as customers need to understand. So basically they get away with treating people like crap good to know so they don't profit off of me anymore. read more

Came here for the first time today and for some luggage and my son found a suitcase that he liked so we grabbed it and continued shopping. While we were shopping a manager comes up to us and asks if we are buying the suitcase. We replied that we where still shopping but we were planning on purchasing the suitcase. The manager then takes the suitcase from my 3 year old son and says he is going to hold it behind the counter and if we decide to purchase it we can have it back. My son was crushed that the man was taking his suitcase and the man just walked away like he did not care. There was no sign stating such and the situation was handled poorly and rudely. This was our first time in the store and we will not be back. read more

I find this store way more interesting than the "Trading Company" next door. If I ever needed luggage or a back-back, I would certainly check this place out... But it's also a good place for gifts (including gag), toys, mugs, computer and phone cases, perfume, sunglasses and a cornucopia of other nearly useless stuff (but I doubt you'll leave empty handed, as there always some odd item that will make a funny gift for that special friend - for me on this occasion it was the "pull my finger" fart-noise pen). We also picked up some cool neoprene beer and wine totes (by Built, currently at 15% discount). Bottom line: Definitely worth checking out. read more

Sam Moon Luggage & Gifts - Jewelry Near Me - Fort Worth, Texas

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This place is H-U-G-E and was too overwhelming for us to shop in. My best friend (The person I was visiting) directed me the earrings she thought I'd love and she was right... I didn't really have any energy or desire to look anywhere else. Good Prices too read more

Best store for all your I don't need items but must haves! I bought a decent pair of flip flops for $10. Some of this stuff could be one time use but it's priced right. Probably a great place for stocking stuffers or small simple & cheap gifts. This place is full of bling!!!! read more

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Do not go here unless you're prepared to be cheated. I was a frequent buyer and even signed up for a rewards account. I went in to redeem my reward $10/$50 only to be robbed. I spent over $60 and while trying to show proof some of the items I purchased were removed from my bag and not put back. Of course I didn't notice it right away, but now that I've noticed I realize the scheme and will never patronize this place again!!! Buyers beware!!!!! read more

I just had the absolute worse experience in the Ft Worth Sam Moon! 2 months ago I bought an adorable blush pink purse. However, in the last week one strap has completely torn out from the stitching. I have not been rough on it or carried heavy things in it. I took it in to the Ft Worth location to see what they could do to make it "right". I have been a 20-plus year customer and have never had this happen to any of my bags or purses. The manager laughed in my face and said "2 months too long!" Then she literally turned her back on me, raised one hand and said "No!" She leaned against the counter with her back to me and told another employee to talk to me. That employee repeated over and over again "You should have your receipt. Policy is 14 days." I explained that why would I keep my receipt when I love the bag and use it. I then asked "Why would the bag fall apart in such a short time?" She said, "Your fault". A male employee who was stocking came over to look at the bag. The manager (still with her back to me) yelled loudly at him "No!" and threw her arm at him. When I asked again if they could do something to make it right the employee said "We do not know if it is our bag." To which I replied, "Now you are lying it is right over there!" And I pointed to where it was. Throughout this entire exchange the manager continued to yell angrily at the employee talking to me in a foreign language with her back turned to me. I finally said, "So this is how you conduct business? Your manager refuses to speak to a customer and yells at customers and employees! You have now lost a customer forever and I have many, many friends and family that shop here. They will no longer. Throw the purse away." I walked out of the store. I have never been treated with such disrespect and disregard. There was absolutely no reason to behave in such a deplorable way! I will never again shop at any of your establishments nor will any of my family and friends. I will be telling this experience all over social media. read more

I have been coming to this place for a few years now... I have to say that I do love it. Be prepared to be overwhelmed with all of the choices. There are 3 parts- there is a furnishings type place on the left, the purse/jewelry store in the middle, and there is a third store on the right has luggage and other items. I usually stick with the purse part and jewelry. I usually have to dig around a bit to find a purse that meets my needs and taste (darn these short arms and shoulders!)- that is the best part of this store. There is something for everyone (really). I always am able to find jewelry that no one else has as well. Their prices are a bit more than they used to be... plus I think they got into some trouble for selling knock offs. I have noticed that the designs have changed some- plus most have some not-name brand name on them now. Also, be careful and check over each item for flaws and such. I have found that some of the items are broken or have issues. Overall- I do love this store. People where I live in Tennessee know that I get the cutest things from there (and are jealous about it lol). You should give it a chance too. PS- It gets so crowded on the weekend that you can't bring in strollers... you may want to go during the week if you have small children. Or if you hate crowds. read more

What women doesn't love costume jewelry..........but who also loves to shell amount large amounts of cash for fake stuff???? Not me! Upon my visit here I found some earrings I purchased elsewhere for only $5 dollars at Sam Moon. Ever since then I get all my costume jewelry here, you just can't beat the price. They also have some sterling silver and gold plated jewelry if you want the nicer stuff but still way more affordable than anywhere else. They also have tons of over stuff like purses, hair accessories, and other stuff that I've frankly never had the opportunity to check out because this place is huge. I mean it is massive, so make sure you have at least an hour to look through through extensive inventory. Drawbacks are they do not let you try on anything, which can very very frustrating. But hey, you're not overpaying so I guess there has to be a trade off. No returns either. read more

We were so pleased with our experience today. They have a beautiful new layout. It's easy to navigate. We wanted a certain purse in a different color and asked one of the salesmen if they had it. He went and looked all over for the color we wanted and didn't find the exact purse, but similar ones. We ended up really liking one of his choices and bought the bag. We hadn't had service that good ever here. Then the lady at checkout saw that my daughter had sampled a number of lip stains on the back of her hand. She offered her a wet wipe without missing a beat. It was very nice and went above expectation. A++. We bought a silver ring from them years ago and it still looks amazing! My daughter wears it everyday and compares it to the look of James Avery. read more

Once you enter you are like a kid in a candy store, so many accessories and so much bling, everything is organized in sections from handbags, scarf's, , hats, hair clips, watches, rings, necklaces, earrings and the list goes on. You have to look around for what you want this location is huge. The staff can sometimes be helpful but you are pretty much on your own if you are looking for something specific. read more

Please don't give these people business. They are rude and have no customer focused skills. They never smile, roll their eyes and sigh when you ask a question. I really think they don't want customers. Their return policy is very strict. I was returning a Christmas gift item that did not work. I was told "no receipt, no return". Their items are very cheap quality and they by no means back the quality. read more

BUYER BEWARE!!! Sam Moon has TERRIBLE customer service and all of their employees have a very poor command of the English language. All they can say in there is "no returns, no returns". I wish I could give zero stars to Sam Moon. I bought an expensive metal hair accessory there. After two short wearings it broke. I took it back for an exchange but they would not let me get a replacement. They all just kept saying no returns on hair accessories even though their receipt did not say that. I understand that they do not want people buying their items, wearing them once, and then returning them. But the item I bought was broken (I brought in all the pieces) and all I wanted was a new one. I will NEVER shop there again and I suggest you don't either. Their goods are cheap and their customer service is non existant. read more

Sam Noon for accessories, handbags, luggage, etc. Don't stay in store too long. You will buy everything.

Adorable jewelry, purses, and other accessories! I hate that everything is scattered everywhere, and the lines are always extremely long.

Nothing but crap! Bought a tiara comb which of course is non refundable and was trying to get it to stay in my hair and it broke. Did not even have the comb for an hour. Guess that is what I get for buying something cheap. read more

DO NOT BUY ANYTHING FROM SAM MOON!!! I am a Hispanic woman and I never wrote any complains about Peoples or Companies. But today I got so angry and frustrated, well if I am a white woman he who is manager name James would never shout it at me. I went to shop with my Mom and my 19 month old daughter and my baby girl started cry cause she like to touch shiny evening handbags, of course I stopped her from it. All of sudden one Asian man showed up with irritable face shouted at me "Can you make her stop crying? It's too loud so it disturb my customers." I COULDN'T BELIEVE WHAT I HEARD. Can you imagine someone ask you to shut your baby up? When I walk out the door I saw other Asian guy name Sam who was nice, tried to apologize what other man did but still I like to talk to manager about it.....guess what I found out that was the guy who shout at me... he was the Manager name James. I swear I'll never shop at Sam Moon again and I'll tell all my family and friends not to shop at Sam Moon any more. read more

My two must haves here are my sparkly sun glasses and bling flip flops (:. This is a great girly place with great prices, you just have to be careful because if you are like me and overload on all the cute stuff you will rack up that budget. Although they have some great stuff I must admit there is a lot of cheap quality stuff as well. I was a little disappointed today with there return policy as you can only return before 14 days /: . And also did not allow store credit :/ . Something I also don't like is every time I enter there is always these men smoking like a chimney near the entrance and my sisters and I always have to gag up a lung just walking in. I had to laugh at one of the reviews but it is so true, there are only Asian people that work there! read more

I went here yesterday so I could buy my boyfriends mom a birthday present. Let's just say my fashionista senses were overwhelmed.....in the best way possible. They have handbags, and accessories galore. The best thing? Everything is so affordable, and it looks just like the name brand stuff. We ended up buying his mom a light brown handbag that looked JUST like an MK. We also ended up finding some beautiful colorful frontal necklaces that are super popular for the summer. The necklace came with a matching set of earrings, for just 6.99! You could walk out of this store flat broke because of the crazy amounts of awesome things they have for sale (not because it's expensive there's just so much cute stuff!!). The customer service is not really there. There were at least 10 people working when I went yesterday and none of them said a thing to me, except for the cashier, who was kind of forced to tell me my total, otherwise she wouldn't have said anything else. Everything is final sale, so be careful when buying things. read more

Very big place with great merchandise, but HORRIBLE customer service. Only recently changed store return policy.