Damaged my Property. Poor work men ship in the installation process…read more I found after cleaning up after them team of trainees finished my flooring.. Too many things to list. THIS A FOLLOW UP TO THE INSTALL. I will be reporting them to the M H I C of MD.

They were so helpful and nice with me and all of my sustainable, environmental issues. They…read moreinstalled solid hardwood in two of our bedrooms to match the hardwood in the rest of the house and engineered hardwoods in our basement. I wanted everything to be sustainable and non toxic, particularly with the engineered hardwoods, which are manufactured and I wanted them thick enough for refinishing down the road. Eddie did a lot of searching for us and really found the best option out there for us and they looked gorgeous and exactly what we wanted. He and the owner even called me about the installation for the basement floors and said they would have to use tiny drops of glue at the joints but they had found a non toxic glue to use and sent me the material safety data sheet. The price was more than reasonable, especially considering they had to pull out about an acre of wall to wall carpeting! The work was done very well and I know if I have any issues, they will correct them. Great company!

Melvin and his team did a fantastic job laying LVP throughout our house. His recommendations for…read morematerials and approach on our older home were very helpful. He was highly responsive and flexible in timing to accomodate our renovation schedule. I would highly recommend him to any friends or neighbors.

Melvin and his team did a fantastic job refinishing my hardwood floors. They even made minor…read morerepairs to areas where there were gaps in the wood and suggested the best finishes for my home. I would highly recommend them to friends and family. Thank you Melvin.

From estimate to clean-up, these folks were courteous and professional…read more The crew was extremely hardworking and cared about the quality of their craftsmanship. I would recommend this group to anyone--very impressed!

Outstanding communication, fair pricing and quick turnaround service…read more Definitely will continue to use in the future for all my flooring projects.

P.S. In June 2023 I hired D B Genesis to reinstall the hardwood floors and some of the steps. They…read moredid a neat and professional job. There were no gaps between the boards evident. Subsequently I filed a claim with the Maryland Home Improvement Commission against its Guaranty Fund. The fund was set up to compensate homeowners who hire licensed contractors who either fail to complete a job or do it in an "unworkmanlike" manner. After a very long drawn out process, the MHIC opined that the multitude of gaps "were not significant enough to render the installation unworkmanlike." Prefinished hardwood flooring is an interlocking tongue-and-groove system and it is certainly not good workmanship to install the boards with clearly visible separations. This contractor left more than 50 open joints between the boards, significant gaps between boards and stair rails and installed steps with stair noses that were not level and that creaked shortly after installation. This was certainly an unworkmanlike installation. (I guess that tells you what a license from the MHIC is worth.) What matters, however, is not my opinion or the MHIC's but whether you would be pleased if this contractor did such fine work in your home. This contractor has cost me time, money and a lot of aggravation with his threats of legal action, lies and refusal to accept responsibility. He continues to lie about conditions in my home alleging that I do not operate my HVAC leading to wildly fluctuating temperatures and humidity levels, causing the multitude of gaps. Don't be fooled. He is just lying to shift blame for the shoddy work of his subcontractor to me, the homeowner. BTW he's also lying about offering to replace the flooring at cost. P.P.S. As I have stated before the "official unbiased inspection report" Eric is referring to falsely stated there were no separations visible in the floor either from a stand up position or under 10x magnification and thus, concludes there were no installation problems. So I guess those are all imaginary gaps Eric's subcontractor filled in with wood putty. The MHIC a scam?? I would not put it that way but certainly they did not have much sympathy for me as a homeowner harmed by a licensed contractor. They seemed much more concerned about protecting the Guaranty fund from claims, even legitimate ones. Sometimes the system does not deliver justice. In any case, a license from the MHIC is clearly not a guarantee against shoddy workmanship.

Perfect business name to fit an extraordinary business!…read more My husband and I have been getting all of our floorings completed by this company for the past 20+ years and there's no way we would ever stop! This company is very very professional, talented, time conscious, and customer service oriented! The quality of the carpets & flooring that they advertise and use in their showroom and residences/ businesses are of amazing quality! The knowledge base of the owner (E Rome) as well as his employees is unbelievable! We've had carpet and hard wood flooring in our house from this company for over 20+ years as I previously stated, and the workmanship and quality stands the test of time! Keep up the fantastic work A Plus as you are truly a flooring genius and the best to ever do it !!

I was VERY impressed with BR Flooring. Their work is impeccable. They started on time and finished…read moreon time. I love when an owner shows up and makes sure you are 100% happy. Not only was the price very competitive but the attention to detail was spot on !

My husband and I were extremely satisfied when we used BR Flooring in September, 2015 to do our…read morehardwood floors, so when we had a crisis situation in August of this year after a kitchen sink leak, we contacted BR Flooring again to see if they could get the job done! Now, our insurance company had hired a company to repair our hardwood kitchen floors, but after ripping the floor apart, and having us wait for weeks without any progress being made in repairing the floor and other repairs that were needed to be made as a result of the water damage, we contacted our insurance company, and asked if we could get our own contractors. After getting their approval, we contacted Marco of BR Flooring, and the rest is history! Our hardwood floors look superb! The contractors the insurance company had hired had made a true mess in our kitchen, and said they wanted to replace the entire hardwood floor throughout our first level; however, Marco and his team repaired the damaged area, sanded the floors, stained the floors, applied three coats of polyurethane, and finished the floor with a sealant! The floor looks better than it has ever looked before! We can't give Marco and his team enough credit for the superb job they did! We highly recommend BR Flooring--they are GREAT! Another thing, we had searched and searched for an individual/a company to replace our kitchen cabinet that was damaged as a result of the water damage, but we kept running into a brick wall. We spoke with at least five to six people who we thought could help, but time after time we ended up in the same situation. We only needed one cabinet, but individuals wanted to replace all of our kitchen cabinets. One company even suggested that we remodel the entire kitchen, even though the entire kitchen didn't need remodeling. Again, Marco and his team helped us! Marco and his team were able to get our custom-made cabinet, install it, install our granite countertop, and get everything in our kitchen back to its normal state. I don't know what we would have done if Marco and his team had not helped us. Everything looks great! We highly recommend BR Flooring/Marco and his team, because they really came through for us!

Great experience, great selection, great prices, and great customer service. Highly recommend Ash…read moreand Jamie. Family-run business that still understands what value and customer care means. Don't go anywhere else for your flooring.

Great price on wood flooring in the dc area. Easy payment and pickup, will use them again if I…read morehave any other needs.

We just completed a major renovation on a home we recently purchased and we worked with ProSource…read moreto supply the materials and do the kitchen design. The owner, Andy Miller, is great to work with. Their showroom has a very well curated selection of materials, we were able to select everything, except countertops, from ProSource. They were on top of the deliveries, had great options for us, and Emily Fujii designed what is the nicest kitchen we have ever had (and we are old!).

I had the best experience dealing with ProSource of Columbia!…read more I've been looking for this particular tile for weeks now to remodel my master bathroom. It had to be the same one, nothing similar. I've called around a million and one companies looking for it to no avail. Either that or they would have to ship it to me, and shipping cost more than the damn tile. I came across ProSource on Yelp and spoke with Jensen Weh who was a huge help from beginning to end. While ProSource didn't physically have this tile, Jensen ordered the time for me from his distributor and I was able to pick it up. All in the same week! Would definitely re-use this company and recommend.

Went here on a recommendation from my folks. My wife and I were looking for carpet for our house…read more We didn't want to get anything outrageous, just something for the next 10 years or so. We worked with the same salesman, Bill, as my folks did and he was very good. He is very knowledgeable about his products and very willing to work with you to fit you with a good product at a good price. What I liked best was the price they gave you was the price you sign for. I got 4 other estimates from a mix of box stores and local stores and the price each provided kept fluctuating. My install was last Friday and besides one hitch, which was remedied quickly, I am very happy. The carpet looks great. The installers were clean, efficient and courteous. I already recommended Bill to a co-worker and he has since bought carpet from them.

Happy with the product - beautiful carpet in our basement, but had a few issues with the salesman,…read moreJonathan especially. We had this all done at a really busy time for us (in hindsight, this was the mistake on our part), as we all know that these days, if you want good-quality work with installs/contractors, you have to micromanage and helicopter it, it seems. We took his word for it on a couple of things and shouldn't have. When he came to measure, I pointed to a spot where there is a dip in our basement, he said they would repair it upon installation. I was at work when the carpet was installed, and when I realized a couple of weeks later that the dip was still there, he tried to gaslight me - saying they would never agree to repair something like that, as it is not something they do since it would be concrete work, to repair a basement foundation issue. He said someone would come check it out, but they never did. It's been 2-3 months now. I had also asked him, while he was at our house, how much would need to be moved/put away. He said, "you don't have to worry about anything but just the little things and anything breakable". My husband questioned this the night before installation, as he noticed the contract stated that most things needed to be cleared, but I told him not to worry about it because Jonathan said we didn't need to. The crew tried to charge us extra fees for having to move stuff or said they would come back another day after we took care of it, but they then wanted to charge us $200-300 for not getting to do the job that day. We fought back on this, so we ultimately did not pay this fee. Jonathan was very condescending throughout this whole experience, playing dumb and somehow forgetting what he said to me. Don't trust what he says and just read the fine print.

There is no reason to go anywhere else! We have an unusually-shaped hallway that we wanted a…read morerunner for and Amir understood what we wanted an made it happen! He even came the day of installation to insure the installers knew what to do. This project was stress-free for us and perfect. Prices were definitely reasonable, too. The installers were great and easy to work with. Could not recommend them more highly!

Great experience with our Kitchen floor. We replaced existing tile with new tile, which was a 3 day…read morejob. Amir was fantastic to work with and the crew did a great job. These guys aren't the cheapest but for this job they were competetively priced. Was hoping to use them for a bathroom remodel, but the pricing was much higher then others. I strongly recommend you check them out and decide for yourself.

Phenomenal experience and gorgeous floors. We had 2,000 sq ft of LVP installed. Oscar & his…read moreinstallation crew's attention to detail was truly outstanding. The kitchen LVP had a manufacturer's defect, and the owner, Adam, contacted me immediately. They went above & beyond and resolved the issue without any hesitation whatsoever. The entire company's dedication to customer satisfaction truly sets them apart. My dad also used them for his condo flooring, and couldn't be happier with the smooth process and final result.

I stopped by this store to look at samples and get more information. I had already gotten a…read moremeasurement from one of their salesmen. Side note I had calls from two different people and two different numbers to follow up. I had no idea who I was supposed to call back so I decided to come to the store. I walked in and was not greeted. So I walked up to the counter. The man just stared at me so I said I'd like to look at kitchen flooring. He was so short and condescending to me. I watched as other customers got in depth explanations of the differences in styles and thickness etc. they were even taken to desks to talk. He didn't say follow me. He just turned and walked to the counter so I assumed I was to follow. I was taken back to the counter and in a scene from a used car salesman he pounded on the calculator for what felt like forever and then said oh it will be this much. It was such a high number from the estimate I had gotten from them and from other companies. I said can you explain the price break down. He seemed so mad that I asked. Then I tried to look at his paper and in the corner in small print was some calculations. He couldn't explain what he was using for the prices and blamed it all on tariffs. I said ok and started to walk away. He didn't care. He made a face. Actually the whole time I tried to engage him he would make a face and move his hands in a " I don't know what's going on fashion". It wasn't overt but it was there. I had measurements in to their system so clearly I was there to make a purchase. I just can't believe bow I was treated. I mean I stood and listen to the other salesman while this jerk went to start his complex math calculations and they were explaining thickness and differences. I learned a few things actually. From this guy I learned that my money can go elsewhere and I'm not buying a used car so I don't need to be jerked around like this. I really wanted to support local but after this I will not. I should go back and ask for the manager owner whoever but I don't think I'll waste my time.