Amazing appliance repair company!…read more They do exactly what they promise. We had a problem with our newly out of warranty Whirlpool stoce: the door hinge was stuck. They gave us a date and 2 hour window for their repair guy to come by, and he called us when he was 30 minutes away. The part needed to be ordered so he gave us the exact amount to get it installed. We only paid for his time and 2 weeks later the stove was fixed. Prompt, accurate and honest, does it get any better?

The owner (as he announced himeslf to me) made the service call for my stove himself (a couple few…read morelate expected to say the least). He was very nice and respectful when he finally showed up. However, the service was never rendered. It was fine because he said he that he would reach out to someone the could provide the service that was needed (and this didn't materialized either because I never heard from this so-called different repairman.) I can't fault "Americare Appliance Reair" for that (I don't think?) What I can fault is him for allowing me to pay him to simply reverse my dryer door (while he was already at my place.) A task that seemed quite simple to do, it although also seemed to stumped is personal abilities. After awhile he said that he needed to get a different bracket from his shop and that he would be by my place early in the morning to finish the job. He answered one phone call from me in the morning but never showed up to finish reversing the door (while he left all of the parts scattered about.) He would not answer or returned any more calls (not even before I submitted the review.) I sent several (friendly) courteous messages (during this time) but to no avail. I waited numerous weeks before submitting my review of this small business owner (to give him the "benefit of the doubt" to make himself whole.) I finally realized the he didn't know what he was doing when I googled my dryer's model number (and watched the video on YouTube. Everything that he needed to do for the job was actually provided on the dryer. He didn't need to get a different bracket at all. He just didn't he know what he was doing for all intents and purposes. I watched the video and troubleshooted the rest for myself. He really should feel bad and should mail my money back to me? I sure he that understands that is was wrong and that you all dailed into these reviews... good luck to you all.

no show for appointment then rescheduled for next day without checking with customer first. Also…read moreonly payment in Cash, Cash App or Chime. Very unprofessional!! Found another repair service as I feel the quality of how this was handled led me to believe not a legit company!!

Brad gave excuses to come back with the part for repair and doesn't return. Not answering or…read morecalling back. He is unreliable and not someone to be trusted.

No call no show. My appointment was confirmed and he was supposed to show up between 10-12. Never…read moreheard from him

My GE front load washer had a small leak from the rear of the machine. I called JP and he came out…read morethe same day. Did some adjustments on the washer and said it was fixed. I used my washer that day and it flooded the room it was in. Called JP back. After 2 months and 3 different parts he said it was fixed. Less than 2 months later the washer started leaking the same way it was before. There were several no calls no show incidents and he was always late when he did show up.

Issue with washer was quickly diagnosed and correct part was ordered that day and installed within…read morea few days. Great customer service experience, and would highly recommend this business for any appliance service.

Older Maytag washing machine drum was rusting through. Contacted Tony's Appliance Service and was…read morepleased to learn the drum could be ordered and the machine repaired. Newer machines use less water and power and do not do as good a job cleaning clothes. Repair technician came to the house, was careful to not track in outside dirt or snow, disassembled the washer, installed the new drum, tested the unit and emoved all packing materials. I highly recommend this company, have used them for many years and have never been disappointed. 248-698-8819

My home refrigerator stopped working. Only frost crystals! Moved everything into coolers with ice…read more Went to YELP, found Keitz, called and spoke with Arlene. She fit me into schedule quickly. Shane showed up on time and in 15 minutes found the issue. Took an hour to unclog the defrost line, a common problem. Shane was awesome, highly recommended. They are now my "go to" for appliance repair. He even suggested brands and models in case I need to buy new. For now my 25 year old GE is running great. Thank you. Jay P, Highland, MI

I'm sixty years old came to my house told me it was the heat igniter they came out to my home…read morecharged me 268.00 for this came home that night and no heat again closed till Monday so I guess I will have no heat until Monday I'm going to get my money back or all call channel four news .

David at Banks Vacuum on Hall Road was welcoming and helpful…read more He showed genuine kindness to exceed our expectations of professionalism in meeting what we were looking for. Donna and Tom

Counterman was professional and looked up everything on my commercial vacuum. Called with an…read moreestimate that I thought was fair. Charged me correctly and machine works great.

We contacted this company because our appliance provided an error code. When we scheduled the…read moreservice call ,we told the person that answered the phone, what the error code number was assuming this was the problem and they would bring the part. The tech arrived saw the code displayed and said they needed to order the part. He did not look any further at the appliance to make sure this was the issue. Between the service call and the part it was around $300.00 for the first visit. The part was ordered. The company contacted us to let us know the part was in, but unlike what the tech told us (he could put the part in the following week), there was no time available, so we had to wait an additional week. On the day of the service call, (second visit), the part was put in only to be told, the appliance still wasn't working, and we needed an another part for an an additional $300.00. We did not go ahead with the additional part. To say we are disappointed, is an understatement. If the tech would have looked at our appliance at the first visit, perhaps, he might have better diagnosed our problem. I would not recommend this company. My advice is to look for another company. We are now stuck with an appliance that had a new part installed and doesn't work. We are out $300 dollars and without the appliance working. I wish we would have read the reviews, (Brian K and Arthur EW), prior to contacting this company. My advice is to look for another company.

Derek H. was my technician, he was professional and polite. He fixed my dishwasher quickly and…read moredidn't leave a mess behind. Cons: slow to get an appointment and a huge window of time to wait. 8am-5pm.

John at Maple Appliance Service was able to come quickly, diagnose the problem with our dryer…read moreimmediately and repair it just as quickly. Have used them in the past with equal satisfaction. Highly recommend.

Call this morning was able to get same day appt.. 20 yr old dryer not heating. Gave model # and…read moreissue when I call in. Tech (John) was prepared with part and was able to repair and get me back on task. We have housed Maple over the years always happy with service.