I hired Jabbar Richardson (JDR Luxuries Appliances) to install two air conditioners which are a bit…read moredifferent than usual in terms of how they install (Midea). He was knowledgeable and efficient, and extremely friendly and professional! He even stayed longer to complete an additional task that I had him do once I was speaking with him and understood his capabilities. Top notch!

Maybe they changed ownership, maybe. I called them again after a previous good experience…read more Dishwasher was not cleaning well. Technician showed up as scheduled, diagnosed a problem and then returned a few days later to do the repair. "You're all set!", he said as he left. There was no difference in my dishwasher's performance. I called back and left a voicemail asking for a repeat visit; no answer. I did this 4-5 times; still no answer. When I call now if doesn't even ring ...just hangs up. Did they actually block my number?! Totally disappointed with this. ...and they were not cheap.

My washing machine had been malfunctioning for months, and I was about to get a new one when I…read moredecided to try getting it fixed instead. I called Brian on a Friday and briefly described the problem. He gave me a quote, and we set an appointment for the next day. Brian ran a few tests and was able to diagnose the issue. He was friendly, personable, and great at communicating. He talked me through what he was doing while he was working and clearly explained the problem. The final price was as quoted and the whole experience was very smooth. He fixed my issue and even tried to help with a plumbing problem affecting the washer that I didn't even know I had. He went above and beyond, and now I have a working washer. I highly recommend giving him a call!

I called Brian to service my Bosch Refrigerator/Freezer when the ice maker stopped working (the…read moreunit is about 8 years old). Brian quickly isolated the issue by running some diagnostics (a bad fill valve) and ordered a new ice machine. He checked several sources to get the best price. When he received the new part he came back and quickly installed it all for a very reasonable price. Everything works great again. I highly recommend Prospect Appliance to anyone who is in need of appliance repair services.

Installed new washer and dryer. Very timely in their response. Pricing was competitive. Overall, I…read morewould recommend them. I am very happy how it all went. The installation guys were excellent.

What the hell is wrong with you people?…read more My mom was dealing with issues with her new fridge she got from this store. The fridge was condemned, and she needed a new one delivered under warranty. Something happened between Lew White and Frigidaire and Frigidaire ended up doing the delivery. While Frigidaire was there, the owner of Lew White's son, Harper, called my mom on the phone and started SCREAMING at her. She had no idea what was going on as she did not facilitate the delivery. It was so bad that the delivery guys from Frigidaire ended up calling their supervisor concerned with how loud he was screaming at my mother. She called Lew White, they said take the delivery, so she did. Then he called her and proceeded to scream at her for several minutes. Absolutely DISGUSTING. This is the VP of your company? You should be ashamed of yourselves talking to a woman like that. Harper, you're a little boy, not a man. Stop yelling at women.

Being an honest Businessman if he's going to service the public well my experience was horrible i…read morebrought my vacuum for service i was told it will be ready in 3 days upon my return i was given some one else's vacuum i told the owner that's wasn't mines he insisted it was i know my stuff n i take pictures of before n after ~i just want my vacuum back !

My DVD player needed a cord repair because the dog ate through the cord (unplugged.) Myers fixed it…read morefor 20 bucks and when I asked him to carry it to my car parked on the street beyond a sheet of ice he did it. . I haven't tried the player to see if it works but I'm sure it does

This is my go-to appliance service. Personable, professional, prompt, and never gouges on the…read moreprice. You just can't beat the service.

Great service, service tech was able to fix problem same visit and price for service was reasonable.read more

Owner is the one who fixes your appliance. Probably the most knowlegable in the area. The place to…read morego to if you want something fixed right the first time. Ask for pricing in advance. Some things are not worth fixing. He will tell you so. Honest but not inexpensive. I have used this business over 20 years. Still my go to service person.

The old man is a rude, miserable, unprofessional. Waited…read morealmost 2 weeks for them to "get parts in" for my dryer that they hadnt come to diagnose yet. Told receptionist specifically to inform old man that he is to pull around back as a courtesy to him so he could get to and from his truck more easily and so he wouldn't have to remove his work boots. This little appliance company is the only business I ever heard giving a 5 hour window... He came to my front door, I told him he needs to remove his dirty works boots because my toddler plays on our floors in our house. He sucked his teeth and then claimed his boots are "squeaky clean". When I told him he needed to drive around back he shook his head in disgruntlement. When I went to tell him what I had found wrong with dryer, he cut me off saying that it was in his service PO... Guess he must have missed the note telling him to drive around back... or his receptionist is just as worthless and didn't add the note after I ensured twice that she would get the message to him.

Excellent phone and service call response time. Rick knows his stuff. My cost was clear before…read moreservice was performed and was very fair. Our broken refrigerator is now working great. I highly recommend Rick. He literally "saved my bacon".

A & A Appliance Service provided top notch customer service! He patiently discussed the pros and…read morecons on replacing vs. repairing an old dishwasher that stopped draining after verifying that all "simple" fixes were eliminated as solutions. His guidance and advice were very helpful and so very appreciated!

I have an issue with my refrigerator not dispensing water. I Googled and did some troubleshooting…read moreon my own but no luck so I figured it wasn't just a frozen line or anything and was something mechanical. I decided to call the professionals and chose to look local for a repair. The service men came out and didn't really look at anything just said a part needed to be replaced. I went downstairs to shut the water off. They replaced it and it still didn't work. They didn't really know what else to do. I showed them there were other pumps in the door and they said they would need to order that one and would come back out. I was asked to pay the service charge ($140). They came out with the other part and the same thing happened. So they said they couldn't fix it. I was surprised since they do repairs and all they did was try replacing pumps and didn't do anything else. I, who know nothing about appliances, did more than them. The worst part isn't even them not fixing it and still charging me to come out, but they also ruin my floor. When they changed the part they must not have tightened it enough and water leaked out. It was behind the refrigerator so I didn't notice the drip until it caused the floor on the side of it to warp. So, now I still have no water being dispensed, I'm out $140, and boards in my floor ruined. :(

I went there with my son and wife and we were able to strike a good deal on a washer and dryer…read more They delivered on time. Have been using them for about 3 yrs so far and no problems. Soon we will be going there for a refrigerator i think. Nice and easy going preople to deal with.