Terrible customer service and glasses are overpriced. I've been waiting over a month for my trial…read morecontact lenses. I've never left an exam without trials--let alone had to wait this long. I've called multiple times and keep being told there was a shipping issue due to weather and that they should arrive "in a few days." When I called back a week later, I got the same answer and never received any follow-up. I understand things happen -- they're just contacts, it's not the end of the world -- but the lack of communication and customer service is disappointing. I ordered online through Target Optical and received them in a week. I won't be returning here.

Amazing service from a great team of professionals. Everybody has been working diligently on…read moregetting me some tinted eyewear the past few years. The prescriptions always come out great. Tints can be tricky, but they really help with my vision and Exotic Eyewear handles the challenges perfectly. Their selection is very broad and unique. I always see new exciting frames. Their prices are very reasonable. Highly recommended and great value.

This optometrist came highly recommended and he certainly lived up to the hype. Definitely worth…read morethe long commute up for the eye appointments. If you have high prescription contact lens this is the best place to go. He's an expert in his field and strives for the best for his clients. I was very impressed by his professionalism and wealth of knowledge. His artisan craft is slowly fading with technology but is a still needed skill. Military friendly, very approachable and well trained in his speciality.

Yes yes and 100 times yes…read more I've worn glasses for 20 years and this is hands down the very best exam I've experienced. Talk about being thorough. I spoke to Melanie, Optometric Assistant, who helped me schedule the appointment and found the time that worked best. The exam itself was as thorough as I've ever experienced. Specifically because the prescription was obtained for function AND comfort. As anyone who wears glasses knows, having one and not the other doesn't help. Doctor Zeigler knocked this out of the park and I am exceedingly grateful.

My wife was told she had rosacea on her face which is why her eyes were dry. We got 3 more opinions…read moreand all disagreed heavily with Dr Wafa. My wife was also prescribed $500 glasses which we were told just recently weren't needed at all. Your eyes are important so please advocate for yourself and get a second opinion if you've gone here.

We were patients at Eye Q for approximately six years and remained mainly because of the doctor…read more Unfortunately, our experiences with staff steadily declined over time. Service was often unprofessional, turnaround times were excessive (over six weeks for lens replacement), and recent interactions became unnecessarily argumentative after payment was accepted. Due to repeated issues and lack of improvement, we will not be returning.

Have been going to Jazzy Eyes for now over 15 years. I never switched when other doctor retired…read more Dr Falco s more knowledgeable and more personal than other Donna, the master fitter for eyeglasses. She is the best of anyone in the business. She always picks out for me the best fit and the best look for me every time I recommend them both for the best in Broward County

Not worth it. $208 for an annual exam. The exam was good but not worth the money. I do have eye…read moreinsurance, and they were not able to find my United Health Care plan number in their system. They charged me FULL retail for my exam. I had to submit my charges to the insurance company, that only reimbursed me for the "Reasonable & Customary", $150. I have purchased thousands of dollars worth of frames and lenses from Jazzy Eyes over the past 45 years. The least they could have done was charge me the $150 that my insurance covered. They have zero flexibility for their good long time customers. It is not a matter of the money, this will not break me. It was the idea that if they do not take your insurance they charge you a high retail price. For a routine annual visit. So sad. In the past, Jazzy Eyes used to have the largest selection of really funky glass. Their selection has been reduced and many of their brands that they used to carry, they do not have anymore. $50 dollars cost them my business. I am sorry to go, it is just a matter of principle. In closing, there is more competition today for eye exams and glasses. Before choosing Jazzy Eyes check around for your best options. I have added this business to my "do not recommend " list.

BE CAREFUL... This Stanton Optical is only worth visiting if you live nearby, know how to handle…read moreupselling, and have the patience to deal with inconsistent service. On a good day, you'll be fine. On a bad day, it's just exhausting. In short, it's convenient, sometimes cheap, but wildly unprofessional. Don't expect consistency and don't expect great customer service every time. Why I Even Come Here I come to this Stanton Optical only because it's right next to my house and my local Starbucks. Convenience is really the only reason I've returned over the years. It can be cheaper if you know how to handle them, and I've figured out how to avoid the upselling. But for most people, it's not an easy place to deal with. Be Prepared for Upselling You have to be assertive and firm here. The staff often try to upsell services or add-ons, and unless you're a dominant personality who knows how to push back, you'll end up paying more than you intended. At one point, I even had to tell a rep to start writing prices down on paper because she kept changing numbers mid-conversation to upsell me. That's not professional. Customer Service is Extremely Inconsistent This location is very hit or miss, more miss than hit. Some days, you walk in and someone helps you quickly. Other days, you're ignored or treated like an inconvenience. One particular visit about three years ago, a woman kept robotically repeating deals over and over. When I politely said I wasn't interested and just wanted my exam, she interrupted with "Can I finish?" I walked out. Her attitude cost them a sale that day. Recent Visit: Poor Professionalism My most recent experience finally pushed me to write this review. I walked in, the place was empty, and the only person working seemed to be deep in personal conversation with another woman. It wasn't business-related; they were chatting like old friends. I waited five to ten minutes, then politely said, "Excuse me, we're looking for some help." She replied, "Give me a minute." We gave her another minute. She kept talking. After waiting again, I said we'd come back another time, and she replied that they were almost done. That's not how you treat customers. You don't keep people waiting while you finish your personal story.

We saw Lauren exceptional customer service and a true professional. These people really care took…read morethe time to take care of my son rapidly on a walk in. This place is amazing and so is Lauren ask for her when you need something done correctly theeee BEST

Excellent service, employees, honest non pressure help deciphering glasses that look good and work…read morewith insurance. Friendly staff, old town feeling with a personal touch! And they got my prescription correct the first time!

Dr. Shah seems to care more about money than patients. There are continuous offers of superfluous…read moreservices and treatments. Additionally, products there are heavily marked up. For what I was quoted for one pair of glasses here I got two pairs with all the bells and whistles AND a pair of sunglasses at Costco.

Waited 45 mins to be seen. Zero honoring of appointment time and absolutely no care. They seemed…read moreannoyed I was frustrated to wait this long.

Dr. Therrien and all the ladies are wonderful. I had the most thorough eye exam ever! The ladies…read moreall helped me pick out my frames and are just a delight to work with. Super friendly and very helpful!!! I'll recommend them to everyone I know!