My son has had a wonderful experience at this center. The staff is friendly and professional, and…read morethey truly care about the children. I highly recommend this center to other families.

This daycare is irresponsible, unsafe, and dishonest. I trusted them to take care of my child. The…read moreteacher of the toddler class neglected him. As a result, he is seriously sick now. At least two members of staff lied about the situation. No one really took the issue seriously. This center has no empathy or respect for children. Parents in my community and colleagues were horrified to hear our experience. We will make sure that all of our friends and colleagues who are parents and considering Bright Horizons are aware of how dangerous this center is.

I was very unhappy with the way this school handled my son's behaviors. They did not have enough…read morestaff to manage the children and they immediately chose to reduce my son's hours when we had paid the tuition in full as a full time student. We ultimately chose to leave the school midyear and he was very successful at his next school. They also refused to give us the proper credit back for the tuition we paid. Do not recommend BMS at all

Hello this is my first time reviewing this school. I was at this school when I was 7 and 8 years…read moreold. The teachers there were so terrible and mean because I was trying my best and they always get mad at me especially the science teacher. The science teacher was not very helpful and always kicks me out by going down stairs to the classroom I hope their boss kicks them out and the names was named Mrs appeah and the female science teacher

My daughter attended the toddler program at Arbor, and unfortunately, our experience was not very…read morepositive. From the beginning, she was reluctant to go to school, though at her age (3 years old) she couldn't clearly express why. On the administrative side, I often found communication confusing and overly bureaucratic. The primary care director frequently stepped in when issues arose in the classroom, but her messages did not always align with the teachers', and she did not appear to have decision-making authority. When we finally decided to withdraw our daughter after several difficult months, the process was particularly challenging. We submitted our withdrawal notice one day later than the contract required (on a Sunday rather than Saturday). While I acknowledge that this was our oversight, the financial impact was in the thousands of dollars, and the school was unwilling to make any accommodation. Discussions with the primary director, assistant head, head of school, and eventually the owner all reinforced the sense that policies were rigid and prioritized the business side over the child's well-being or the family's situation. I later spoke with another parent who had a very similar experience regarding withdrawal fees, which made me realize this was not an isolated case. To be fair, there are dedicated teachers at Arbor, and I know some children do well there. However, if challenges arise, families should be prepared for limited flexibility and a process that may feel more focused on contractual obligations than collaborative problem-solving.

very unfriendly, not welcoming staff. Atmosphere/ environment is dingy not well lit, a bit…read moredepressing in-fact. not family oriented and to say it lightly biased.

My 5 and 3 year old both go to KCS.  KCS is like a second home.  Everyone is so warm, welcoming,…read morecaring, and genuinely love kids.  Many of the faces I see there were there when my eldest first started 4 years ago.  If I start naming names, it would be a huge list because everyone I have encountered at KCS have been amazing.  When we walk in the hallway even teachers from other classes tend to know my kids names and give us a warm welcome as we pass by.  I am always in such awe of the curriculum, and way they are always changing the layouts in the classrooms with exciting ways to play and bring alive learning experiences.  Their in house kitchen makes such delicious homemade food for the kids that I wish I could eat there as well! They have such an impressive array of outdoor/playground areas for the kids to enjoy in rain or shine. I could not imagine a more well run daycare!  They really know what they are doing!!! They were great at keeping up with latest Covid recommendations from the state for daycares and communicating the updates to everyone as clearly as possible. My friends with kids elsewhere would ask me about KCS Covid guidelines, and were always so impressed with how well KCS managed the craziness of the past couple years. I am sad that my eldest will be leaving KCS, but happy my youngest has another couple years.  Today was the last day of the school year, and my kids' teachers gave such touching cards and gifts to my kids for them to remember the year.  Thank you to everyone at KCS!  One of the best choices I ever made was deciding to send my kids here!

Our oldest daughter is a proud graduate of Kirkland Children's School. Over the last four years, we…read morehave felt so grateful that our daughter was able to attend KCS. Each of her classes was a warm, nurturing environment that promoted learning and true connection between students and their teachers. The staff at KCS was also a pleasure to deal with throughout our time at the school. Finally, I have to commend KCS on their handling of the difficulties caused by the COVID-19 pandemic. KCS was very conscientious in the application of health and safety precautions throughout this period, and the staff was very flexible as health guidelines continually changed. Overall, I couldn't recommend KCS more, and we will miss everyone there as our daughter moves on to first grade!

I can't say enough nice things about this school. My two boys have both been here since they were…read moreinfants and I went back to work. The teachers are wonderful. Some of them have been here a very long time which says something about this place. They're happy individuals who greet me and chat with me everyday when I drop off and pick up. They're energetic, and create age appropriate class activities that support a little one's imagination, and they display a genuine care for my children. Mary, Joy, and Pam are great at what they do. They communicate well and support you as a parent. There are nice little bonus when a child attends here as well. If you have to take your kids to a school, and you want to know that they are cared for and loved. Having a good time and thriving as best they can outside of being with their family. This is that school for me, and I am blessed to have Mary and the staff here.

We really loved the Rainbow School. You get that family feeling there and I felt my child that was…read morelooked after for and safe! The owner Mary is very reasonable and friendly, and knows what is going on in the school. I liked that she is often around. Everybody there is friendly and helpful, even during the most stressful COVID times! My daughter loved every minute of it, especially time spent with miss Sarah and miss Sheetal, who are great teachers and always greet our family with a smile! There was lot of art and outdoor time, and they have a lovely gym for when the weather is really bad. My daughter also loved the food, snacks and the treats they would have, I.e movie day with pop corn and such. She is moving on the kindergarten now, but the Rainbow school certainly has left a lasting happy impression with her! Thank you Rainbow school!

Our daughter has been attending Children's Courtyard since she was an infant, and our experience…read morehas been fantastic! All of her teachers are super caring. There are always upcoming events and classes for the children. We feel safe and happy knowing that she's learning, growing, and having fun.

Don't put your child in this daycare. They rarely clean their toilet, plus they don't pay attention…read moreto your kid. Picked up my child with wet pants, sheets and blanket, teachers don't even notice. I once hear from the teacher saying my child trying to go potty but the teacher didn't hear so my child had an accident. My child is fully potty trained, rarely had accident at home or at previous childcare. When there's a problem they will try to avoid & keep pushing back, you'll likely to not get answer from them for months. They keep changing employees too

I'm giving this establishment a 1 start and if I could give none I absolutely would…read more I moved to issaquah in November of 2021, I called this establishment to get my daughter in for daycare as she wasn't yet the age for preschool. Somehow I kept not getting called because they didn't have enough space ok cool, she ended up going to the ECEAP program so daycare was no longer needed besides after school which she still had not been picked to go to daycare there claiming there was no space still. In January of 2022 I had my son, I had waited until after summer when I was done healing from my C-section enough to walk again I tried to get my son up for this daycare in November but of 2022 and they told me there was no space and the waiting list was long, try again next month. I called in December and they finally said they had an opening and he would be able to attend the day of or after his first birthday. I was excited thought I was going to finally get a chance to work and be able to provide for my kids properly. Once I called them in January to double check things, they told me they lost their teacher for the 1yr old class and was waiting to find a new one, so as soon as they do I was supposed to receive a call. I never got a call, so I called back the next month checking to see what's going on? They told me my son was no longer on the list and that I had to go back on the waiting list. Of course I was furious because how long do I have to wait now? Let a few months go by, summer rolled around I tried again to check his status, they told me he was not on the list AGAIN so I had to put him on the list now for the 3rd time. Today I call to check his status and guess what? Lol HES NOT ON THE WAITING LIST AGAIN AND I HAVE TO BE PLACED AGAIN ON ANOTHER WAITING LIST, just to NOT receive a call or any heads up of what's going on. I'd be fine being on a waiting list as long as the communication is together and I actually receive a call. But no, there's no sense of courtesy at all, not once has my son been set to a higher priority considering the fact that the screwup was and has always been on their end and not mine. Why is no one communicating with each other about this stuff? And why is this stuff not being written down or documented so there's proof instead of just making me feel like shit every time I get off the phone with this place. I just want to be able to provide for my kids, I don't have help with baby sitters, I don't barely have family out here. I've went to college and graduated just to not be able to work at all. Barely making ends meet and struggling in between for what my kids need. Idk something needs to absolutely be done.

I don't recommend this place. Very rude staff and it's just another mega corporation that is…read morenotorious for underpaying staff. (You get what you pay for!) Nationwide, Kindercare has been subject to lawsuits and hundreds of complaints. There's a great, friendly, option called 'Adventure Kids.' I believe they have a handful of other locations, but they're much smaller and more personal than kindercare. We've used them for years. There are two convenient locations on the Eastside, one in Bellevue and one in Issaquah.

My 4 year old went to bright horizons Issaquah for 6 months and loved it from day 1. The teachers…read moreare approachable and the staff is super helpful too! My kid is a picky eater and he started trying couple of things there and the chef was nice enough to share the recipe. It's definitely not cheap but your kid will be cared for.

I called the main office to schedule a virtual tour and interview for the Bright Horizons Issaquah…read moreoffice. Literally 2 minutes before my scheduled appointment, someone called me from their office that they needed to cancel. They gave some excuse and I accepted kindly. They said they can reschedule me to next week, a date and time were given. Oddly they said they wouldn't send me a new zoom invite and just use the old one for the next appointment. The day of the appointment came and I never received a confirmation email. I called them a couple of times and left voicemail regarding my appointment but no one responded. I logged into Zoom at the agreed upon time and waited for 10 minutes but no one showed. I feel this is very unprofessional. If they are already this poor at attention to detail and responsiveness, I can't imagine safely leaving my infant in their care. This is a reflection of their lack of responsibility.