Bill and Rods has the best appliance repair in town. We have had so many positive experiences over…read morethe years. Ron just fixed our refrigerato/freezer. He was kind, polite and knowledgeable. We would recommend Bill and Rods again and again!!

Bill & Rod's did the right thing. They replaced the original SQ with a factory new unit with a…read morefull factory warranty. I am happy. SWMBO is happy. Josh and Ollie did this install. They were on-time and careful bringing it up a flight of stairs (with a 90 degree landing). They were very thorough and communicative. I am happy that I chose to to do business with a local, family owned business where I can chat with decision makers and the owners.

Just had fridge fixed - now bottom freezer working better and top non freezer area is operating now…read more to keep food. Also got dishwasher advice. Then corrected the connection for new washing machine purchased from Lowes. Would recommend

Professional and fixed our appliance which was a relief since $196 was a lot cheaper than 2k to…read morereplace! I would highly recommend this bus or ss and Brian.

I am a realtor who serve the Northville and Novi area that has referred John to many of my client's…read morehomes and rental properties! I can't say enough good things about John! From start to finish, the experience was outstanding. He is incredibly skillful and knowledgeable, and his attention to detail really shows in the high-quality work he delivers. Whether it's a small repair or a larger project, he approaches everything with professionalism and care. What stood out most to me was how responsive and easy he was to get a hold of. Communication was clear and timely, and I always felt like my client's home was in good hands. It's rare to find someone this reliable and dedicated to doing the job right the first time. If you're looking for someone trustworthy who truly knows what they're doing, I highly recommend John for any work you need done around your home. He'll be my first call for future projects!

John is always quick to respond and takes action right away, which I really appreciate. He's…read moreprofessional, reliable, and offers reasonable pricing. He can handle just about anything related to the house--repairs, renovations, and more--so whenever there's an issue with properties I manage, I just reach out to John first, and he always finds a solution. Highly recommended!

The owner and repairman, Shawn, is very trustworthy and kind, and his service prices are very…read moreaffordable. I have always called Carmack for my appliance repairs. We always will. Thank you, Shawn. Mike and Dana.

Sean from Carmack did a wonderful job fixing our dryer. He was very pleasant, helpful and friendly…read more The price was very reasonable for his service and we will definitely be recommending his service to our friends and family when someone has an appliance that breaks again. Thank you!

Now under new management I believe. Used to be reliable. I bought a washing machine that was…read moredelivered on Saturday that didn't operate properly. I called about 4pm that same day and was told to call back Monday. When the repairman came Tuesday ( 4 days with clothes in machine) he finally got it going, with some operational restrictions, such as a limited amount of clothes in a large capasity machine. A he left, we could only wash small loads, before it malfunctioned again. I called and asked them to bring me another washer and that was promised Friday (yesterday). I sat around all day and at about 4:30 that afternoon I called only to be told I wont be here, and that I would be Called by 12:00 Saturday for a delivery time today. I just called to find out I would be sitting again until maybe 6pm...again. Theses are new people with poor service and products and a 30 day warranty that used to be 60 days.. that says something. DO NOT TRUST THIS COMPANY. GO SOMEWHERE ELSE!!!!!!!

The service man was not helpful. I felt he used pressure tactics on the sale to make it a cash…read moresale. Upon delivery the item was not the one selected. It was the wrong color and an inferior replacement. The product was missing the door shelf. I called and informed the store but I feel they did not care about my concerns. For them it was all about a quick sale and overcharging for an item I did not select. Overall my experience was not good and I would not recommend this store to others.

Paul @ Ferguson rocks…read more The (plumbing) dim bulbs at Home Despot did not know how or what gear was required to seal a shower pan for leak testing ... and wasted 45 minutes of my time. Paul walked me around the store explaining the options from a few dollars to $60 dollars ... and sent me on my way promptly. Thank you, Paul.

I was a walking customer. I was interested in toilets. Counter reps were very knowledgeable. The…read morecould have been a bit friendlier but I understand that a large portion of their business is pro plumbers. Ordered toilets and left. They didn't even give me a receipt or order number. I was concerned. After a time the order arrived and loaded into my truck. That day the staff was very friendly. Good place but rough on the edges. Went back to find a bathroom sink and the staff were extremely helpful. Good place. I will continue to use them.

Myron took thousands of dollars of my money and ran. After 4 months, I'm still trying to get him to…read morecomplete the plumbing job or reimburse me. He did a couple of jobs really well for me and then when I gave an advance for the third job he kept asking for more and more and money and never came to do the work saying someone stole his car even though he keeps promising to come. I think he's having some problems these days.

I Booked dryer service for a broken knob through Yelp. 3rd Gen Plumbing & Appliance arrived and…read moremessaged me that they fixed the knob, but also needed to return in a few days with an upgraded part that they would install. They proceeded to send an invoice for the repair and I paid. Turns out they never fixed the dryer and they played games by scheduling a return visit 3 times but never showed up all 3 times. It's been almost 3 weeks since the original appointment and my payment. I don't recommend this company.

I was in dire need of a new carburetor for my older Stihl line trimmer. So I came here for the…read morefirst time after driving by about a thousand times and wanting to check it out. I SHOULD HAVE STOPPED SOONER! This place has about everything you might want for your garage and lawn. A huge selection of Bosch, Stihl, Dewalt, Milwaukee and other tools. Thousands of bits and blades. But back to my issue... they had some trouble finding my carb since the trimmer was almost 20 years old. But the super helpful guys called to their Brighton store and were able to track down the part number history from a manual there. And I was in luck... they even had the carb in stock! While there I picked up a handful of other items I've been needing. I think I could have spent a few hours in there checking everything out. If you are a woodworker, landscaper (your own yard or professional), contractor, mason, etc then you definitely need to check out this place!

Totally impressed with their Bosch room. Perhaps too many to choose from.read more

Amazing appliance repair company!…read more They do exactly what they promise. We had a problem with our newly out of warranty Whirlpool stoce: the door hinge was stuck. They gave us a date and 2 hour window for their repair guy to come by, and he called us when he was 30 minutes away. The part needed to be ordered so he gave us the exact amount to get it installed. We only paid for his time and 2 weeks later the stove was fixed. Prompt, accurate and honest, does it get any better?

The owner (as he announced himeslf to me) made the service call for my stove himself (a couple few…read morelate expected to say the least). He was very nice and respectful when he finally showed up. However, the service was never rendered. It was fine because he said he that he would reach out to someone the could provide the service that was needed (and this didn't materialized either because I never heard from this so-called different repairman.) I can't fault "Americare Appliance Reair" for that (I don't think?) What I can fault is him for allowing me to pay him to simply reverse my dryer door (while he was already at my place.) A task that seemed quite simple to do, it although also seemed to stumped is personal abilities. After awhile he said that he needed to get a different bracket from his shop and that he would be by my place early in the morning to finish the job. He answered one phone call from me in the morning but never showed up to finish reversing the door (while he left all of the parts scattered about.) He would not answer or returned any more calls (not even before I submitted the review.) I sent several (friendly) courteous messages (during this time) but to no avail. I waited numerous weeks before submitting my review of this small business owner (to give him the "benefit of the doubt" to make himself whole.) I finally realized the he didn't know what he was doing when I googled my dryer's model number (and watched the video on YouTube. Everything that he needed to do for the job was actually provided on the dryer. He didn't need to get a different bracket at all. He just didn't he know what he was doing for all intents and purposes. I watched the video and troubleshooted the rest for myself. He really should feel bad and should mail my money back to me? I sure he that understands that is was wrong and that you all dailed into these reviews... good luck to you all.