I used Lone Wolf for a transfer. They were friendly and efficient! Some of their prices in the…read morestore seemed high but they have bills to pay.

I'd been looking for a specific pew pew for a while, and discovered I could get it here for the…read moreonline cost elsewhere. My boyfriend and I went it and found what we were looking for quickly and then they got started on the paperwork. Everything went smoothly and I left with my purchase and I even got a store brand t-shirt.

Great staff! Very knowledgeable and willing to answer any questions you have. If you're a novice…read moreand have questions, they have exceptional knowledge. This is my go to spot for anything firearms related.

This place has earned ALL of my business and I send all my loved ones here too. The service is…read moreabsolutely fantastic! They are always willing to explain and don't treat you like a moron if you don't know something. They explain everything in great detail. Then they have a great selection of all kinds of firearms as well as class 3 things too! The value is also there because they are a one stop shop for everything. The CCW classes are great and instructors are friendly as well. Can't recommend this place enough! Tactical Studio is cut above the rest in my opinion.

Visited Shooters World today and couldn't fault it. Cinnamon was an absolute gem--professional and…read morefriendly. Place was spotless, quiet enough to enjoy, and everyone polite. Will be back soon.

Today was to be my first visit...figured I would treat myself to an hour at the range for my…read morebirthday. Completed my waiver online prior to visiting, as I literally only had an hour for my lunch break. I get there, they couldn't find my waiver...no big deal, I'll complete another one. Not necessary because after a bit of searching they find it, then send me to check into the range. The range guy states there's is an issue and I have to go back to the front to complete a new one. So I go up front...only 1 IPAD is booted and functioning and a line of 3 people waiting for it. I tried to complete it on my phone to no avail as the reception sucked. While it's not their fault my time was limited, they don't seem like they know what they're doing. And to have 6 i-pads mounted, only 1 working??? Might give it another try, but just didn't have the time to work through their problems today.

CASEY IS AMAZING!!!! Super patient…read more Customer service amazing. I hope someone from management is reading this. I came here with my elderly father who is a gun collector and retired military. He is getting old so we needed someone with patience. My father spent over $4000 on 3 firearms. The gentlemen who helped us 3 weeks ago. ( will not mention names ) was nothing like Casey We are business owners ourselves and understand one thing. It's never the place. It's always the people Thank you Casey!!! WE APPRECIATE YOU!!! Father and son customers. Will be back to see Casey again.

Subject: Concern Regarding Customer Service Experience at Tombstone Firearms - Metro Center…read moreLocation Dear Tombstone Firearms Management, Good evening. I am writing to bring to your attention an issue I experienced at your Tombstone Firearms store located near the old Metro Center, off the Black Canyon I-17 freeway and Dunlap Road. On December 15, 2025, at approximately 1:45 PM, I visited the store intending to purchase an H&K 9mm MP5, which I had previously seen at a very competitive price. Unfortunately, my visit was disappointing due to the lack of attention and professionalism from the staff on duty. Although the store was not busy at the time, I was initially ignored upon entering. I understand that one staff member was assisting another customer, which is completely reasonable, but there appeared to be only one person behind the counter. After waiting for some time, I sought assistance from another employee, who seemed visibly bothered and uninterested in helping. He provided little to no information about the firearm and gave the impression that he would rather not be there. After waiting roughly twenty minutes, I was finally shown the weapon, but the interaction lacked enthusiasm, courtesy, and professionalism. While I recognize that every business can have off days, I believe that all customers--regardless of the cost of their intended purchase--should receive respectful and attentive service. I wanted to share this feedback not out of frustration, but in the hope that it helps improve the customer experience for future visitors. Professionalism and common courtesy should be standard practice, especially in a store representing high-quality products and a respected brand. Thank you for your time and understanding. I would appreciate confirmation that this message has been received and that the matter will be reviewed.

George and his staff know their stuff! They were very helpful and answered all my questions and…read moreconcerns. They have a wide selection of firearms. Will definitely be back for all our gun needs!

Cave Creek Guns is operated by two of the best gun guys you'll ever meet or do business with…read more Beyond highly knowledgeable and professional, George and Jeff put quality and customer service above all. The creator and owner of the world famous BTE (Battle Tested Equipment) is the George behind Cave Creek Guns. You'll never find a better built AR platform. Jeff brings his experience with the collectible and classics. Not only the best gun store in Arizona, I would contest the best in the WORLD!

Natasha in Customer Service was so helpful today! She went beyond! I feel like a valued customer!…read moreShe helped me find the Glock magazines that have been so difficult to find! Sportsman's prices are pretty good, too. Where I would pay an extra $5/mag at my local store. That can add up.

Went into the store hoping to find a certain brand of 9mm pistol ammunition, but the shelves were…read moreliterally empty. I asked an employee if there was an end-cap of 9mm ammunition and he told me that there wasn't. I commented that their shelves had that empty Covid look, and he told me that they hadn't restocked the shelves yet. I wiped the dusty metal shelf, showed him the significant dust my hand picked up, and looked him in the eye. He knew he'd been caught lying, but insisted that morning deliveries hadn't been put out.yet. I commented that he should wear a mask if there was that much dust in their ventilation. Going to the gun counter, there was one employee behind the counter and more than a dozen people waiting to be helped. There is premium ammunition behind the counter, but it's far enough away that you can't read the brand name. Judging by the number of people waiting to be helped, I'm not standing idly for an hour or two to ask what ammunition brands they have. Nowhere else in the store is there 14-15 people waiting to be helped -- and there's inky two sales clerks working the firearms counter. You'd think that store management would add people in firearm sales, as I've had precisely the same experience of actually waiting more than an hour to find out if they carry a certain product needed the next day at a training event. I have no idea what this store is doing. Neither do they.

Took 13 guns and ammo in to sell this morning. Greeted by Troy. Walked out with more than I…read moreexpected for the transaction. I was a bit surprised at what some of the guns were worth, so I felt like I got fair prices. Troy was genuinely interested in my older guns, which made me feel good that the younger generation still cares. Troy spent a suitable amount of time with us, shared some history, was very personable and we enjoyed our time together. He consulted with the owner on some of the older guns. Gun prices were fair. If I knew then what I know now, I would have bought all my guns and ammo from them. Nice store. Good selection of guns and ammo. Would go back to this shop solely because of the experience Troy created for us.

Best pawn shop in town they have a huge selection of item an guns there staff was extremely helpful…read morean welcoming the employee by the name Troy was a cool guy who helped me through my process of purchasing a firearm an was a good example of a great employee would definitely continue my business with North Phoenix Pawn