Second time doing business at this location. Last time I purchased a rifle, and had decent service…read more This time I'm just picking up an online order of a few magazines. As I walk around the corner, a gentleman pushing a broom welcomed me and asked if he could help. I think he must have been a manager because he was advising the young man behind the customer service counter on his schedule. Another young man went and grabbed my order, and I was out the door fast. I'm certainly no regular here, but I've been very happy with this store.

Sold me the wrong product and is refusing to provide me the correct one or refund my money…read more Thieves!!! Don't shop here!

Got my wife a bow for Mother's Day. I wanted to spend my money at a mom and pop shop. They didn't…read moredisappoint. Great selection, great service. Will be back to have my bow tuned and upgraded. Please bring your shop up to Surprise with an archery range. We don't have anything like it up here.

From the owner: Ross Outdoors is Arizona’s premier destination for archery, hunting, and outdoor gear. We…read morespecialize in trusted brands like Mathews Bows, Hoyt Bows, Bear, Easton Arrows, Swarovski Optik, Vortex Optics, Leupold, Kifaru, Stone Glacier, Crispi Boots and more. Our expert team provides top-tier customer service, precision bow tuning, bow repair, custom arrow building, in-depth product knowledge to help hunters and outdoor enthusiasts succeed. Whether you need cutting-edge optics, premium archery equipment, or expert advice, we've got you covered. Visit us at our Full Service Archery Pro Shop in Goodyear, AZ and test fire the newest bows. Our mission is to help you succeed in Your Outdoor Adventures, The Hunt Begins at Ross Outdoors!

Great used selection of sporting goods. service with a smile plus a very knowledgeable staff on…read morehand to help with questions or selections. They even offer discounts if you ask.

so far very great customer service I really pay attention to what you're saying and take you…read moreseriously you guys are great. Keep up the hard work and thank you for your service.

Just moved into town don't know a lot of people and I needed some questions answered about a couple…read moreweapons I inherited and needed a part for a rifle and they had the part. It was a simple phone call Patrick answered and we hit it off immediately. Great owner great person and a true patriot. And whatever idiot rated 1 star and made his absurd statement let me tell you this Israel is one of our greatest allies if not our greatest. 23 year Army Special ops guy here and I have worked with the Israel special forces simply said they are a force to be reckoned with and glad they are on our side. God bless America and I to stand with Israel.

Great owner, cool little shop operated of of the garage. Small selection, but he has nice weapons…read morefor sale.

Visited this location when I was in the area and it was just amazing. The staff advised me of all…read morethe "Sales". My check out was smooth and easy. Great Job and see you again soon.

Came in yesterday during their warehouse sale, an hour before closing. Staff was great, friendly…read moreand able to help us out. This is about the third or fourth time here and there's not much shoppers, so it's like having the store to yourself. I was shopping online and had a cart ready, luckily I needed to find size 14 mens boot and to my surprise they had some and we left content with our purchases. I was able to find all of my online items during the visit which was a big plus for me. They did mention larger sizes are hard to find in both boots and pants. We were in search of a 46 size pant and were advised they rarely get any pants in store that size; online they do have them though.

Horrible customer service!!! These employees don't want to make any sale and have attitude when we…read moretold them our budget, size etc. we didn't even get to the show room

Bad customer service from the time you walk in you starting with receptionist to sales staffread more

This is the 2nd time I come and they are always closed before closing time I arrive 12min before…read moreclosing time and they are closed if they are gonna closed early might as well fix the times... it's really annoying

The previous store manager understood the meaning of customer service and appreciation…read more These days, I just go there for the sales, and I ignore the rude behavior. It seems the staff are always depressed, so I make a point to complement them and try to get them to smile.

Bought my first bike there today and had a great experience! I went in the the day before and got…read moresome great information from Gage and then went back and Brandon was extremely helpful. Everybody in the shop was very nice and knowledgeable, if you're in the market I can't recommend this place enough!

Professional bike shop & they really take your needs & wants seriously. They have a size up machine…read morethat matches you with the size of bike you need, based on your height. That's really cool! They take the time to make sure they get you set with everything you need for biking. Really an awesome store!