1. Sammy's Detailing

    1. Sammy's Detailing

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    Sammy's Detailing

    5.0 (1 review)
    Open 9:00 am - 8:00 pm

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    Ricky Rocket's Fuel Center

    Ricky Rocket's Fuel Center

    2.6
    (23 reviews)

    Subject: Customer Service Complaint - Request for Refund and Resolution…read more On September 1, 2025, at approximately 2:15 p.m., I visited Ricky Rockets located at 14640 S. Cicero Ave, Midlothian, IL 60445. I went to Pump #9 to purchase gas and selected the $7 Express Car Wash. After fueling, my receipt showed I had been charged for the $15 Deluxe Wash instead. I immediately went inside to speak with a cashier and requested the difference be refunded or adjusted. The cashier explained they did not know how to do this and called for assistance. A woman named Patti (I am unsure if she is a manager, as she never introduced herself) came to assist. She did not acknowledge me, walked past me, and only after the cashier prompted me to follow did she address the issue. Patti used her card at the pump, stated that the system does not allow for selecting options, and told me I had selected the $7 wash myself. When I explained again that I had not and requested the refund difference or the correct wash, she refused, saying, "I'm not fixing it." I reminded her I am a regular customer, and she responded that I "should know how the pumps work," before walking away. When I asked for the corporate contact number, she did not provide it verbally but pointed to the door where the 866 number was posted. This was one of the most unprofessional customer service experiences I have ever had. I am requesting: A refund of the $7 difference between the wash I selected and what I was charged. An explanation of how this error occurred. A formal apology for the poor treatment I received from Patti. A review of this employee's conduct, as her behavior was dismissive and unacceptable. The contact number listed at the location is 866-447-42359. I would appreciate a prompt response on how this matter will be resolved. Sincerely, Kevin

    twice this week fueling my cars and picking the car wash option the pumps had no paper in the…read morereceipt printer at the pump. so then you have to go inside for a receipt. this seems to be a regular occurrence for this store. Delta sonic in Crestwood doesn't ever have this issue seems I need to consider giving them my business.

    Montego Bay Car Wash

    Montego Bay Car Wash

    2.2
    (10 reviews)

    This is not a real hand car wash. It is one of the old self car wash facilities with multiple bays…read more On a sunny Saturday afternoon there was only two guys working. If there is only one car then both of them worked on the one car together. If a second vehicle comes then the split up. This makes the time it takes to wash cars LONGER. Definitely don't come here if you are in a hurry. There is a sign posted that says $15 for the hand car wash inside and out. I did want tire shine so I expected to pay $20. Much to my surprise I was told the price of the car wash I already received was $29. I had them wash my sedan, not a SUV. When I asked why is it $29 the guy got upset with me and said we did your tires, rims and mats. I tried to ask him what in the particular did they do. He got so upset he told me "don't worry about it! We wash your car for free. It's free just go! Leave!" I took a deep breath. Then I said to the other guy as I handed him two 20s just give me $10 back. He gave me two 5s, and I gave one back to him. Obviously I won't EVER go there again. Honestly the worst part was when I finally examined my vehicle they missed cleaning countless things or didn't clean then properly. I usually go to We Wash in Chicago who charges less for a full service wash for a SUV. That's the last time I pay $30 for at best a $20 wash.

    Change the brush heads!! they are all smashed and cannot be used. It's like washing your car with…read morea 5 year old toothbrush.

    Sammy's Detailing - auto_detailing - Updated July 2026

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