Allen troubleshot our near ten-year old fridge. The repair is roughly half the cost of a new one so we'll probably just replace it. Allen was great though! He answered our many questions. He helped us understand the issue, how the fridge works, and recommended some new ones. We're planning to head to the parent company - Grove - for the replacement. Booking the service call online was pretty easy. They'll ask for your appliance info (if you have it) which will help the tech be prepared for your call. Love this level of proactivity! In fact, this worked great the first time we used Sam's for an oven repair - had it fixed same-day. This is the second time we've used Sam's so I'd recommend giving them a call! read more

Sam is the only place to get your appliances repaired, he is honest shows you what he is doing and tells you the best way to go, he is a pleasure to have in your home and I would never call anyone else. The first guy that came out lied to me told me he would send me back a refund, I called the better Business bureau and I got nothing. I would never call anybody but Sam. The other company would be smart to send me back my refund because I will tell people about how he lied to me. Sam straightened me around after the first company lied and then promised the refund and that was 2 months ago and I got nothing call Sam's you can't go wrong. read more

I've used Sam's Appliance a couple of times now, once when my stove was not working right and recently when my refrigerator wasn't getting cold enough. I was impressed both times when I was kept updated on when he was going to show up. I really appreciated that. Sam is also very fair in his pricing and will do what's right for you. I like the fact that he doesn't try to sell you parts that's not really needed. He's honest and doesn't rush the job. He wants to be sure that he's thorough. On top of all that, Sam is a really nice guy. read more

I walked into Akron sales company for the first time and Dan Haywood who I found out has ran the business for over 55 years took my order. I am amazed at the customer service value at this location just a warning they do not except cash I walked into Akron sales company for the first time and Dan Haywood who I found out has ran the business for over 55 years and I had Amazing service. Great price and great quality. read more

Sam's Appliance Repair does an amazing job! We've used Sam for our Samsung, as well as our KitchenAid refrigerator repairs. Unfortunately. We've had issues with our older Samsung and our newer KitchenAid & Sam was really helpful diagnosing the problem and fixing the issue. He was pretty quick to come out to fix the refrigerators so we didn't lose food which we really appreciated. I would really recommend Sam. read more

Sam provides great service from start to finish. He got our repair scheduled quickly, arrived on time, and most important .... fixed my dryer! He was very knowledgeable, explained the repair needed and the cost. He even pointed out a part that was likely to go bad in the future, so I went ahead for a nominal cost in parts to pro-actively take care of my machine. Very professional, reasonably priced. read more

Sam was our first experience through Angie's List and couldn't be more pleased. Prompt service on our washer. Prompt return with parts unfortunately more problems found and ended up having to get another washer. Sam was there through the entire process. Very courteous, professional and good follow through. would use again for sure read more

Advised me via text the cost of repair and guided us to the fact that his service call would probably be a waste. We took his advice and decided to purchase a new washing machine. Will definitely call him in the future for any repairs and I certainly recommend him as a straightforward and honest repair service! Thank you Sam! read more

Can't say enough good things about service we received. Sam came And fixed our issue and was professional, timely, communicated with us do we knew what was going on. Sam was the third appliance repair company called to fix the problem and the only one who was able to actually fix our dishwasher. Again, great experience. read more

Groves appliance and the folks from Sam's Appliance repair were awesome. We had a problem with the water line on our refrigerator. Grove and the service team were very responsive and make the needed repairs very quickly. The communication was awesome as well. I recommend them very highly Michael Knight read more

called for dryer repair....made an appointment....he came on time.....very good service.....knew exactly what it needed....added preventive maintenance.....cleaned my dryer and anything else that he created in his repair....I will be calling for other appliance repairs. what a great experience for me!!! read more

They were a pleasure to do business with. Fixing broken appliances is never fun, but their scheduling system does a great job letting you know when they will be there. Pricing seemed fair. The technician was super pleasant. read more

I have used Sams Appliance whenever I need washer and dryer repair. I have used for over 5 years. Trustworthy, reliable, honest, professional, knowledgeable. Sams Appliance Repair 3303131303. read more

Sam was on time at 7AM to accommodate schedules. He was professional and prompt in both replacing an LG water pump as well as clearing all lines of obstruction. I would highly recommend Sam. read more

The service was on time, quick, and friendly. This is thr 2nd time using them in the last 2 months for appliance repairs and will be the first people I will call next time I need that service. read more

Very satisfied. Sam was quick to respond, on time, and at a reasonable cost fixed our washing machine. Would highly recommend for any of your appliance repair needs. read more

Arrived on time, Allen was pleasant to talk with as he worked. Put up with an aggressive kitten that also ended up stealing a screwdriver--found in his bed next day read more

Always on time and quality of work was impressive and very professional. Received a call prior to their visit, which was important because we have two dogs. read more

Extremely pleased with this repair service! You don't find many that don't get all they can out of your pocket.. Very helpful & honest! Highly recommend! read more