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    Sam's Club

    2.6 (60 reviews)
    Open 9:00 am - 8:00 pm
    Updated 2 months ago

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    Visiting my local Sam's Club was quite an adventure that turned into flicker of hope and restoration of humanity! On Sunday 2/16/25, I tried to use a gift card I purchased outside to purchase a gas card for future use. I tried to add to Apple Pay to use but that didn't work either. Inside, it wasn't working at customer service and was told I could use the card at the pump. Arrived at pump and the card went through the motions that it was going to accept it but kept declining. Attendant said I was misadvised from CSR inside. No problem; I left and tried to use the card but it kept declining! The pump held the entire balance of the gift card and as of now it was still a pending transaction (2/19/25 @ 4:35 AM). I called gift card comp and was instructed to contact merchant about releasing funds. Called to the store and spoke with CANDACE. Gave her the backstory and also mentioned the money was still pending and I need the money to do XYZ. She promptly said...."come up to the store. I can give you gas"!!!! The way my shoulders shrunk and my eyes started sweating?!?!. Like an angel was sent by GOD to come see about me!! She gave me her office cell number and told me to call her when I got to the store. I arrived and called. She told me to ask for BRIAN who was also accommodating. With a smile and a wave like shooooo, he told me I was good to go when I asked should I bring the money back when it's released from Sam's pending transactions. Like a big brother taking care of things!! Again- who's cutting onions?!?! I arrived to the pump and met Mr. ARTHUR. In the briskness of the morning air, he helped walk me through the steps how to use the gas card with a smile and almost like in a father type care to reassure me I'll be ok! The card balance was beyond what I expected (35) and was what was needed to get my near E tank to full! Thanks to the low price of the fuel, that also helped a lot too! In this current climate and state of the world, the compassion shown through these 3 Sam employees is unmatched!! Clearly SAM'S did the right thing in bringing these beautiful people on board! Now if I can Sam's to release my money ASAP I'll be good to go!!! It's still pending!! - pics attached Much appreciation. -nic

    Carson N.

    This is the first negative experience I had with Sam's. Like, we got this chicken for our dog Stella, and when we got it, it was raw in the middle. If we would've gave her this She would've gotten sick. And said fully cooked on the pack More like "fully lied"

    Just purchased this spoiled SALMON from Sam's in Morrow, GA.

    Just bought this spoiled salmon. It smells awful and could possibly get someone sick or dead. The date says current but not so. I will be contacting The Health department. This is absolutely unacceptable.

    Just got here in Sam's club looking to buy up the store
    Kimberly B.

    This was my Very first time going to this Particular Sam's club over in Morrow,Georgia. I like the fact that I did not have to look very far the all of the items I needed to purchase for my home. This Sam's club location was very clean. That is a plus in my book. For 7am on a Saturday morning I was surprised there were not alot of people there like it usually is on a Saturday morning. Other Sam's locations I have gone to on a Saturday morning have always been Crowded surprisingly not this location,but Overall I had a Grwat experience there on yesterday.

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    4 years ago

    Too busy but great prices on food. Best steaks in town. Got to go but the service is slow.

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    Review Highlights - Sam's Club

    Excellent location and the app to check-in and check-out make this a breeze.

    Mentioned in 6 reviews

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