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    Sterling, VA

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    Sam's Club

    2.1 (105 reviews)
    Open 9:00 am - 8:00 pm

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    Annzie A.

    I started coming to Sam's Club once I realized how advanced they are and no crowds (compared to Costco). They are very advanced, with the app, so I pretty much have zero interaction with staff...except at the exit. Not sure where to even start! They pretty much carry everything in bulk, similar to Costco, but they don't have as much variety. -Shopping: There is an option to use "Scan & Go" on the app by scanning all the items while shopping (or at the end...). Once completed, there is a designated "check out" area (instead of checkout lane) and payment is made directly through the app and VOILA, done! The exit arches have cameras that capture the items in the cart and match to the receipt, which means someone does not have to count the items manually. There is also a separate self-checkout area where we can use their scanner to scan the items and pay accordingly. -Gas pump: There is an option on the app under "Fuel" to scan the QR code on the pump, select the correct payment option and follow the instructions to fill gas. So EASY! There is also the old school way of scanning the membership card. I will no longer use the optical department as no one working when I'm at the club and and they don't know which eye benefit providers they accept and provide incorrect information. I won't even go into our experience, otherwise I'd have to lower the stars. They also have a small food court, which has the basic inexpensive foods such as pizza, hot dog, soft serve, etc. They do sell the infamous $4.99 rotisserie chicken. The bakery is large, but I haven't purchased any of their cakes, so I can't speak to those. The croissants are good though! There is plenty of parking available dedicated solely to Sam's Club, even if they are next to Walmart.

    Gi S.

    Has a gas station and curbside pickup. You can order groceries online the night before. Drop off a friend at nearby Dulles airport then swing buy Sams club to fill up on gas and pick up your groceries curbside. Quick drive from the airport.

    Latest haul and with scan and go app  we didn't have to unload
    John K.

    We always have a good experience. Joined very recently and go maybe once a month. Good selection of products in all areas. Scan and go is awesome bc once you're finished shopping you just walk out. I will say never go on the weekend. Weekday midday shopping is ideal. Prices are generally good but quality tends to be better than discount grocery stores.

    I bought four packs(total 15lb) Beef short ribs yesterday. Underneath the short ribs was an additional layer of ribs with very little meat. I've purchased these ribs many times & this is the first time we've encountered this. I feel like the ribs with little meat was being hidden. Basically a bait & switch. Spoke Kenny, the butcher & was told this is normal. Really? Customer service was nice enough to refund the purchase.

    Came home with a hideous donut tire after waiting 6 hours for a tire install. Terrible experience
    Valerie B.

    If I can save another soul from going to this place, specifically the tire department, I hope this review does that. Purchased a tire here for my Mercedes and it split and bubbled within a week. It was one of the largest bubbles I've seen. I don't know whether it was an improper install or just a bad tire, so I called in and placed an order for another tire to be reinstalled. The next day (today) I came in to get the tire and get it installed. I'm charged again for an install. I'm told to come back around 4 for the car, which I thought was pretty ridiculous considering it's just a tire install for a paying customer who's tire busted within a week. I come back at 4, and then I'm told come back at 5, then 5:30, then 6:00.... 6:30 rolls around and at this point I'm starting to get upset. I'm basically sitting in the cafeteria with no car for hours. No one is updating me on what's going on and why a simple tire install is taking so long. I understand that they may be short staffed, but being told to come at 4, to then be told "30 more minutes" more than 3 times is just plain frustrating. The cherry on the pie, I go to the front desk to ask what is going on. One of the ladies goes back to ask, and from what I understand they can't get the tire on the car and have tried over 20 times to get it on...... A new tire was put on less than 2 weeks ago , so what's the problem now? I'm then told they're going to switch out my back tire with my front tire, so at this point I'm freaking out because anyone who knows sports cars knows that the back tire is way larger than the front, they cannot be switched! I ask to go to the back to speak with the guys. I'm told my rim is dented (which I was not told at my last install) and that I'll need to drive home with a spare tire .... that there's nothing they can do..... IMAGINE HOW I FELT AFTER WAITING 6+ hours just to be told they can't do anything! I felt anxious too because I saw they were doing something with my back tire without my permission // consent. The picture attached is my car, after waiting over 6 hours, to have an UGLY donut placed on it. It doesn't even fit correctly on the car. When driving the car home it was terrifying because I could feel how it wasn't aligned right with the car. My new tire and rim were placed in the trunk and I was told to either come back tomorrow, or take it to another place to get installed. I think my rim was dented by them, by trying to get the tire on "so many times" .... but yet I just had a tire put on that same location less than 2 weeks ago.... This whole experience was just foul. There is bad service and then there is just unacceptable. I have left a voicemail with management, and will update this review upon finding a solution.

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    2 years ago

    The Pharmacy and the staff is excellent. The optical department is tremendous. Nice clean store with superb help.

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    3 years ago

    Very bad customer service, discriminated me when I forgot my card but refused to look my name up even I have been a member for 5+ years.

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    The optical department is tremendous.

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    I can say Wegmans Pharmacy is usually great. The staff is friendly and always try to accommodate…read morecustomers. However seniors if you see an increase with meds, have it checked with your insurance company. I was being overcharged for two medications, so I called my insurance company. I had called the pharmacy first and they stuck by the price and said I had a price increase. I called the insurance company and the one med still had a zero cost and the other was overcharged by $4.03. It's not a lot of money, but when you add up $9.93 or more here and there, from many people, it can add up to a lot of extra money for Wegmans. This isn't the first time that this has happened to my husband and me. Many seniors don't question their bill amount and they just pay it. I'm not trying to put Wegmans down, I just want to make people aware, not only seniors to ask if the pricing doesn't seem right. Call your insurance company if you have already paid for the meds, to get a refund of the difference. Don't be afraid to speak up. It's your money that you're saving.

    I've been going through the pharmacy at Wegmans for years. They expect you to jump through their…read morehoops to get non narcotic medication. Their system doesn't allow that to happen, and blame everyone else, when it's actually is them. It's a mess and I went through someone else, and have none of Wegmans rules.I wouldnt recommend them. Their accounts and computer system is that all that matters to Wegmans, and not your health. Ie blood pressure meds, time, or being a customer. They are fired. This is the one in concordville, PA

    Sam's Club - wholesale_stores - Updated September 2026

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