The new store manager is so helpful and nice He helped me…read moreto finding what I won't Thanks Bili

To echo what most said here, F this pharmacy location. I arrived at 1:28 and they were already…read moreshutting down and wouldn't just let me pickup my prescription despite 3 cars being in the pickup line. I only put up with this place out of "convenience" bc it always reeks of body odor and the staff is so slow. I'm transferring all of my prescriptions to Walgreens!

Diane/Diana at his location is one of the worst retail employees I've met. She is rude, doesn't do…read moreany work, and refuses to help customers. While she may be on the spectrum, her behavior is problematic and management should be proactive in addressing these issues. Other employees have felt the same and apparently just ignore it.

There is always a long line at this CVS, and the waiting time is extremely long. The staff's…read morebehavior is not friendly, which makes the experience even more frustrating. In my case, I left work for a vaccine appointment that CVS scheduled for me. When I arrived on time, I was told that I was not in the system. This was very disappointing and felt unprofessional.

Sam's Club sucks vs Costco. Was a base member and sadly trusted their flier that said upgrade and…read moreyou get $10 Sam's cash. No fine print that said 406 weeks. On the phone with on-line who said had to do to Sterling Store where I waited for someone to say no its online. Really terrible customer service. Will never be as good as Costco.

I started coming to Sam's Club once I realized how advanced they are and no crowds (compared to…read moreCostco). They are very advanced, with the app, so I pretty much have zero interaction with staff...except at the exit. Not sure where to even start! They pretty much carry everything in bulk, similar to Costco, but they don't have as much variety. -Shopping: There is an option to use "Scan & Go" on the app by scanning all the items while shopping (or at the end...). Once completed, there is a designated "check out" area (instead of checkout lane) and payment is made directly through the app and VOILA, done! The exit arches have cameras that capture the items in the cart and match to the receipt, which means someone does not have to count the items manually. There is also a separate self-checkout area where we can use their scanner to scan the items and pay accordingly. -Gas pump: There is an option on the app under "Fuel" to scan the QR code on the pump, select the correct payment option and follow the instructions to fill gas. So EASY! There is also the old school way of scanning the membership card. I will no longer use the optical department as no one working when I'm at the club and and they don't know which eye benefit providers they accept and provide incorrect information. I won't even go into our experience, otherwise I'd have to lower the stars. They also have a small food court, which has the basic inexpensive foods such as pizza, hot dog, soft serve, etc. They do sell the infamous $4.99 rotisserie chicken. The bakery is large, but I haven't purchased any of their cakes, so I can't speak to those. The croissants are good though! There is plenty of parking available dedicated solely to Sam's Club, even if they are next to Walmart.

I have visited this CVS location a few times. I've really interacted with a few employees who were…read morenice and helpful, but they didn't seem to know where certain items are located. The store itself is fairly large. I don't think have actually walked around the store to check out the aisles and sales. I mostly spent time in the toothpaste/toothbrush aisle to pick up the items for which I was placing the mobile order. This time I checked out the travel size items and was impressed to see they have a lot of newer brands. They also sell other brands in full size such as Clinique... then there were Arabian perfums/scents. There is plenty of parking available, If I do return, I'll be sure to check out the aisles, maybe buy some perfume and look at holiday items!

Nasty people. They are rude and disrespectful. I was sick and went to get Sudafed. They…read morepretended to ring it up. Then said they have a system error. Rang it up on another counter and said its system error and they can't sell it to me. They told me to go to Harris Teeter. I asked them to tell me what is the system error. They said it's a system error and told me to leave or they would call the police I went to Harris Teeter. They said there is a block on my purchase and gave me a print out with transaction ID and a website. I logged on the website and it showed that cvs had dispensing Sudafed to me 15 minutes ago They never did. I called CVS headquarters and complained. They assured me that they would look into it The staff at this cvs store is nasty and they are very disrespectful and rude. Their attitude is extremely unhelpful. I would avoid this cvs store

This was one of the worst pharmacy experiences, particularly for elderly and ill patients. The…read morestaff appeared disorganized and unprofessional, and the service felt chaotic and unmanageable. There were issues with long lines being skipped and medication handling errors, which is concerning. This location clearly needs proper training and better management, or more qualified staff to ensure safe and respectful patient care.

I called for a 2025 pharmacy expense report several weeks ago; they told me they would mail it. It…read morenever arrived. So I called again last week and was told (again) that they would mail it. It is now Thursday of THIS week (so the old excuse of blaming the Post Office for the slow mail doesn't fly). We STILL have not received the expense report. We just need a dollar amount, so it's not like they're violating any HIPAA laws by divulging it to me. Why is this pharmacy so incompetent?

Pretty average Walgreens. The staff is friendly but not always the most efficient. At times they'll…read moreonly have one person ringing out an entire line of customers out. What I do appreciate is their inventory. They have a lot of items other stores Don't have.

I came here with a fever from the Reston inova go urgent care ... it's been an hour since they…read morecalled in my prescription, I waited in the pharmacy line 20 min with 5 people behind the counter only one on register to be told they don't have my prescription. They forced me to get paperwork from my car to prove it: I had to go to the back of the line and called the doctor to say they didn't have it and she then told me to wait and I'm like ok so you do have it? I have a fever this pharmacy sucks. Never coming here again. Sitting in their waiting area when this should be ready I have influenza a and should not be forced to breath on people

I have visited this CVS location a few times, but only for picking up mobile orders. I've really…read moreonly interacted with one employee, who was super friendly, especially considering how busy (and probably overwhelmed) she was. I wish I can remember her name to give kudos, but if you go here, you will know exactly who I am talking about. The store itself is fairly large. I don't think have actually walked around the store to check out the aisles and sales. I mostly spent time in the toothpaste/toothbrush aisle to pick up the items for which I was placing the mobile order. There is plenty of parking available, shared by other stores in the shopping center. If I do return, I'll be sure to check out the aisles and take pictures!

I went here for my first Covid shot, I had to make a appointment. The nurse was super nice and…read moreprompt. She came out and instructed everyone than called your name when she was ready for you. The waiting area is spacious so we were all properly distancing. I'm allergic to everything under the sun so I had to wait an hour to be sure everything was ok, she checked on me and was super professional.

Update: I left this pharmacy after my last review and switched to a different one, and the…read moredifference was incredible. The Centreville CVS pharmacy was awful; their phone number did not work -- any time I tried to call, I was on hold endlessly with no one on the other end to respond. To this day I don't know if anyone ever even answered the phone there. The people lost track of my medications twice. Once they informed me that my medication was not yet ready but I could pick them up at a certain date. Then when I went on that date, they told me I was too late and it had been ready the first time I went. Specifically, the time when I *did* go and they told me it wasn't ready yet. Someone was lying, but when I tried to find out what had happened, they tried to change the subject and imply that I'd done something wrong. One woman demanded to know if I was misusing my own prescription medication. They tried to put me on the defensive but when I ignored them and continued to ask what was going on on their end, they finally said that they had no idea and it was unreasonable for me to keep asking because they didn't have any record of their mistakes. Then they said they'd refill my medication and would call me when it was ready for pickup, some time in the next two weeks. They offered absolutely no guarantee or reassurance that the same problem wouldn't happen again, nor did they apologize or even acknowledge that anyone had done anything wrong. I was entirely fed up and told them I was changing pharmacies. The pharmacy I'm currently at has never had this problem. They fill medications at reasonable times, leave a voice message whenever they call, only call once and not three times in a row with no explanation, and answer the phone when I call them. They've also never lied to me about my medications or completely lost track of any of them. This all sounds like a pretty basic standard, but apparently some pharmacies are incapable of meeting it! Overall I'd give the Centreville pharmacy 0 stars if I could; 1 is too many.

Rude personal on night shift on Monday. They didn't want to…read moreassist me at register. Complained because I was using extra bucks/cupones. Wednesday morning very very nice personal friendly and greeting.