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    Sam's Club

    3.0 (37 reviews)
    Closed 9:00 am - 8:00 pm

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    Christopher R.

    A focus on Customer Service might help. I custom ordered a 2-tier cake for pickup this afternoon. The cake was their Shimmering Elegance 2-tier Gold cake with some special modifications - things like no flowers, make the tiers match using the gold marbling on both tiers, rather than their lower tier having gold flecks. I had also indicated at the time of ordering I wanted two sets of Roman Numerals on top of the cake to represent the ages. I asked if these could be placed as described: one number 1/2 moon along the top of the top tier and one number 1/2 moon along the bottom of the top tier because I had a special order cake topped that would go in the middle of the cake. I was assured there would be no problem with the requests. When the cake was presented to me, it WAS a 2-tier cake - but that ALL that was correct about the 'custom' cake. There was no gold marbling, there was no lettering on the top - just a plain, white cake (which I honestly think I could've done at home). After some dialogue about this was NOT what had been ordered, they threw the roman numerals on the cake in 2 straight rows, right in the middle of the cake in RED. It was also communicated their printer was messed up and they couldn't do the gold marbling. So, in my mind I feel a quick phone call to me with this information could have given me the option to maybe transfer the order to another store whose printer was not messed up. In the end, a 20% discount was granted on a shimmering gold cake - which had no gold whatsoever on it. Let's just hope like heck it tastes better than it looks. I don't normally complain much about things - but this was a very special occasion and the cake should have been created with the 'customs' requested - OR maybe help to figure out how to make this order right (by using another store, etc). Just BUYER BEWARE when ordering a custom cake. One photo was the starting point of their custom cake and the other photo is what was created for me.

    Jason B.

    What a crock these and Walmart's are becoming. Hire more employees to help with checkout instead of forcing us to use self checkout That drives me crazy every time I'm in one of these places. What happened to the bedrock this corporation was built on. Customer service was always #1 but now it's been thrown out the window completely.

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    1 year ago

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    2 years ago

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    10 months ago

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    7 years ago

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    4 years ago

    Constantly changing layout, not consistent with items that are staples. Too crowded and waste of time trying to find items.

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    4 years ago

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    5 years ago

    Have always had decent service. And this recent time they even had someone wiping down the shopping cart handles

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    6 years ago

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    8 years ago

    It is good when you buy a lot , but you buy not much , I would suggest to go to Walmart instead!

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    Ask the Community - Sam's Club

    Review Highlights - Sam's Club

    We come here a few times a month to get my foods for my husband's lunch and some other foods we keep in bulk.

    Mentioned in 6 reviews

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    Costco Wholesale

    Costco Wholesale

    3.5
    (98 reviews)
    $$

    What a great wholesale store! There were a wide variety of well priced items to choose from on the…read moreinside. I was impressed by how much they could fit in one store. To my surprise, this Costco was pretty clean. Typically, big stores like this are pretty dirty but this store was not! The service here was great. When we walked in, we were immediately greeted by the staff. Good service! The parking spots in the parking lot were very wide which was nice. Overall, great store and I highly recommend buying your groceries here.

    Another Costco Review!…read more Stopped by the Tulsa Memorial store because we didn't have time to go to the the north location and it's worse now than ever before... this store is a dei hire on steroids. They have clearly taken Costco's dei policy to extreme. The employees I'm referring to are the ones operating the registers and pre scan. There are still a few individuals employed at the Memorial location, mostly working the desk, who are courteous and professional. The individuals I'm referring to clearly have a chips on their shoulders and have been empowered by their employer. As rude and unprofessional as they are, this person, Odalya L. Is by far the most pathetic employee we have dealt with. Probably the last six times we have went to that location, the cash rarely say hello, and they are outwardly frustrated if you don't have your membership card held up while they are still checking-out the person ahead of you... and never a thank you, not once. It you have to go to Costco, to say yourself some frustration, go to the north location. If you must go to the Memorial store, use the self checkout.

    PAM Distributing

    PAM Distributing

    3.7
    (3 reviews)

    Jennifer was amazing to work with. They have the best pricing in the industry, and they deliver on…read moretheir promise. I will definitely do business with them again!

    1. First week of February 2016, I ordered products from Pam distributing…read moreCo. and UPS suppose to deliver to our business address. 2. But 2-17-2016 Pam distributing Co. contacted me (not from UPS-we found out later why) said UPS made a mistake and they have my package waiting to be picked up at their facility instead deliver to me. Pam distributing Co. did not apologized at all when this message was delivered to me. According to their explanation to me was because this whole mistaken happened by UPS not them. I just complain and told them I will pick up because I myself also do business and sometimes unexpected things happen. 3. I couldn't pick up the package because I got tide up for my business. So this package went back to Pam distributing Co. I did request re-sent my package again ASAP. I provide to them my CORRECT business address, phone number, email address, & etc to make sure. I also requested not charging additional shipping cost this time because prior to what have happened last shipping. But there answer was no. I did not appreciate their business mind and attitude how they deal with me who owns a small business in America to survive everyday. But I did not have time to argue with them so I just focused to provide them my information for them to stay away from any further order and shipping problems. 4. PACKAGE DELIVERED TO FALSE ADDRESS AGAIN and Pam distributing Co. asked me to go pick up from someone else business location. JUST LIKE A COMMAND, again without apology or explain. I pick up the package to find out FACT, and these are proved true fact as below: * Pam distributing Co. created there label: my business address was completely wrong.(proved label) * Pam distributing Co. created there label: typed there own phone# on " send to"(proved label) * I requested Pam distributing Co. to send APOLOGY EMAIL to me. I sent also proved label image attached for them to stop blaming UPS and admit there mistake. * I requested INVOICE (because there was no invoice for my order in the package-most the time they do not provide invoice and very bad attitude to receive the order when I submit - They just started web online store and I hope they do business instead continue this ugly hazardous just like a command to the small business people like me in the public to cause damage.) * I requested CREDIT BACK 50% of SHIPPING charge.( reason is, I do not want to continue with there UNHEALTHY BUSINESS MIND. Make 50/50 Fair) * BUT this is there respond back to me by email up to date: "I'm glad you received your package Regards, Nolan Menefee Operations Manager PAM Distributing Co.

    Sam's Club - wholesale_stores - Updated August 2026

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