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    Sam's Gazebos

    1.0 (1 review)
    Closed 8:30 am - 5:00 pm

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    12 years ago

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    I love Patio Heaven for making quality and beautiful cushions for my outdoor furniture. I have…read morebeen working with Jared and he is an amazing person to work with! Everything was completed before or by projected date. He even makes delivery and places cushions on all chairs! It's hard to find people to trust but Patio Heaven is the only company I use. I would recommend and refer them to anyone. Thank you Jared for making me so happy with your products and services. Cindy

    As the Principal Interior Designer at Vana Atelier, I've had the pleasure of working with Patio…read moreHeaven on multiple multifamily projects over the years, and they have consistently been an exceptional partner. Jared has been instrumental to our success--his product knowledge, responsiveness, and ability to problem-solve within tight schedules and budgets has made even the most complex projects run smoothly. From early design development through final installation, he understands the nuances of multifamily work and proactively offers solutions that balance aesthetics, durability, and cost. Patio Heaven's outdoor furniture quality, customization options, and reliability have helped elevate our exterior spaces while meeting the real-world demands of large-scale developments. Just as important, their team communicates clearly, follows through, and genuinely cares about delivering results. We continue to rely on Patio Heaven as a trusted vendor and would confidently recommend Jared and his team to any designer or developer seeking a knowledgeable, dependable outdoor furniture partner for multifamily projects.

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    I recently had an unexpected and frustrating experience at Teak Warehouse that I think others…read moreshould be aware of. While the furniture is undeniably beautiful, the customer service was surprisingly poor. I purchased five items during their anniversary sale, where everything was sold "as is." After dealing with an overcharge on my credit card, I was told I'd receive a call the next day to schedule delivery, which I paid $99 for. That call never came until I followed up on social media three days later. It wasn't until August 27 that I finally heard from someone to schedule the delivery. On September 11, the delivery arrived, but one of the pieces was not what I had ordered. I immediately called customer service and sent photos of the correct item. They did offer to refund the incorrect item, but instead of taking ownership, they made it seem like they were doing me a favor. I also requested a refund of the $99 delivery fee, since the service I paid for (delivering the correct items) wasn't fulfilled. Later, I saw some internal emails by mistake, and it became clear they had no intention of refunding the delivery fee. The whole interaction left me feeling disappointed and puzzled as to why they wouldn't just refund such a small fee to keep a customer. Despite being excited about the furniture itself, this experience has soured me on purchasing from them again. My advice: take photos of everything you buy and be prepared for potential issues. If they're willing to lose a customer over $99, it raises concerns about their overall business practices.

    Southwest Boulder & Stone-Gardena - They have 8 locations

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    California Home Spas & Patio - Cal Home Spas is the largest showroom for hot tubs and patio furniture in Southern California...

    California Home Spas & Patio

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    $$$

    I walked in and was greeted with a smiling friendly face. Erik Chagnon let me know he was available…read moreif I had any questions. I ended up having many. He filled me in and was very knowledgeable. He was not pushy and listed to my needs. I told him I would think it all over and come back. He supplied me with a brochure and a phone number to reach him to ask any more questions if needed. I thought it over and decided to go for it. Went back and Erik hooked me up with everything I needed. He showed me all options and never pressured for the upsell which is something I hate. He was thorough and thoughtful. The selection was great! All different types for what you are looking for. The value is great and they were offering a great financing opportunity with 0% interest for 60 months!

    I have a Tropitone fire pit I've owned for about 10 years. This company makes a quality product…read more It's not cheap but it's worth the price. It gets a lot of use with all the grandkids swimming all day (almost every day) in the pool and then roasting marshmallows over the fire pit in the evening. Recently, it developed a small leak in the pilot tube. It's a 12 inch aluminum tube that connects the LP valve to the pilot assembly. It should be an off the shelf product. You can buy these for any outdoor product that runs on LPG. A 12 inch tube with the fittings sells for $10 to $20 on line or at any Home Depot. Tropitone chose to use one in there fire pit with a different size brass fitting on one end. It can't be found online so I called California Home Spas & Patio to order one. I spoke with Ana about ordering a replacement. I gave her the model number of the fire pit and e-mailed photos of the tube and the connection points on the unit. A week went by, I called again and was told she would call Tropitone and get it sorted out. I didn't get a call back from her. Called again and got the same result. After a month of waiting, I drove there and spoke to Ana. The first thing she said was that she had been thinking of me and was planning to call. Then she told me that Tropitone had changed ownership and that a lot of their staff had left the company and that the new employees were not very knowledgeable and followed with a few thinly veiled racial slurs about them. She finally called Tropitone, spoke with a parts person and got the price. I waited for a month and it took her less than 5 minutes to get all of the information. I wasn't happy that I had to drive there to actually get some help, especially when it could have been done with a phone call. She said she could order it and have it shipped directly from Tropitone. Then came the cost. $200+ dollars plus shipping. I thought she was joking...she was not. I asked if there was a mistake. It should have been no more than $20. She had no answer; she just wanted to know if I wanted her to order it. She finally offered to talk to one of the people in their parts department for me. She came back, holding the entire assembly, including the pilot tube and explained that Tropitone doesn't sell the tube, only the whole assembly. I'll never buy another Tropitone product again. They don't talk to customers and work through their dealers. There's no email of phone number on their website. Trying to sell me a lot of parts I didn't need just to get a 12 inch tube with stock brass fittings is price gouging. I'm more disappointed in the lack of any customer service from California Home Spas & Patio. I would have never got another call from Ana. They love it when you buy from them but when you walk out the door, you're on your own. I found what I needed on Amazon Prime. It's the same thing Ana tried to sell me for over $200. I bought it from Amazon for $37.98. I saved about $200 and my fire pit works fine. My recommendation is to stay clear of California Home Spas & Patio and Tropitone.

    Sam's Gazebos - homedecor - Updated August 2026

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