I have done three kitchen remodels/rehabs with Jayson and he is one of the easiest people I have…read moreworked with. It's hard finding people who do it all: good work, good materials, reasonable pricing AND great communication. Also PATIENCE. And I need that because I ask a lot of questions and I worry a lot but Jayson never was impatient or abrupt or too busy. Here are pics from the remodeling of the small kitchen in my 75-year-old, 750 sq ft. home. Kitchen looks way bigger now and is MUCH more functional. Previously there was a lot of dead space. I wish I had before pix! I didn't think to take any. I do, however, have one pic of the old laundry area off the kitchen and so am including that.

We recently contracted Homeplus Kitchen and Bath to replace our entire kitchen. We are so pleased…read morewith the outcome of the kitchen! Jayson, Florence, and team were very professional, provided accurate estimates, and communicated throughout the project. The quality of their work is excellent. The quartz countertops and backsplash were cut to perfection and fit remarkably close under the cabinets. I highly recommend Homeplus Kitchen and Bath if you want to remodel your kitchen.

Yelp review -- 0 star Title: Open on a holiday, but terrible…read morecustomer service and a threatening confrontation I stopped into South Bay Industrial Hardware today (Nov 11, 2025) because they were open on the holiday and I needed a can of Fix-A-Flat. The owner, John, completed the sale but the can I bought had a leak at the top of the hose -- something I've used before and never had an issue with. I explained that the tube looked tightly packed and might have been damaged in packaging, and asked to exchange it. Instead of listening, John stared at the can suspiciously and acted as if I was being dishonest. He reluctantly let me exchange it but warned that if the replacement didn't work I wouldn't receive a refund. He grew rude and condescending during the interaction, which was upsetting. After I left the register I said, while still in the store, "Thanks for not trusting me." He laughed. I regret that I used a bad word once I was outside. What followed was alarming: he came running out of the store and tried to grab the exchanged can out of my hands. He threatened to call the police and -- while I was recording from about nine feet away -- said into the phone, "she's right next to my face." At one point he would not state what he thought my ethnicity was, which felt explicitly hostile and discriminatory. I have video of the incident and plan to preserve it and report what happened. I'm sharing this to warn others about the poor, confrontational customer service and the intimidating behavior I experienced. I will not recommend this business based on how I was treated today.

Staff was friendly and helpful in finding what I needed. I saw a weird review before going here, so…read moreI was skeptical, but I like the mom and pop feeling and they took care of me!

came to this store because I found a beautiful gift online, ordered it for pick up. I got sick the…read moremorning I had planned to pick up so I called and spoke to Jonathan who was so nice and helpful. I came to the store to pick up my order. As I walked in I was instantly greeted by Jonathan (I didn't realize it was him at that point) and made my way to the counter to ask for my order. I stood waiting for a moment to see who was available at the counter then walked up to a woman at a register. she looked me directly in my face, no smile, no I'll be right with you, nothing then looked down at her register as though I wasnt even there. I was a little stunned and taken back, before I could even collect my thoughts Jonathan swooped in and helped me. I was still a little stunned by the way the woman (not putting her name on purpose) had completely dismissed me. He got my package together and honestly I just was so bothered and uncomfortable I asked if the woman was the manager and was told no and pointed to the manager. I honestly was just a little exhausted but went ahead and spoke to Andrea. she was kind and went out of her way to make me comfortable. I explained to her that honestly I'm just exhausted with this kind of behavior. I work very hard for my money and am very particular about where I spend my money. I legitimately felt so unwelcome at this store. it's unfortunate that one disrespectful behavior could really just wipe out the kindness of everyone else. The world is a tricky place right now and it just make this kind of experience worse. Perhaps I am sensitive but perhaps I'm not. I dont know. when I mentioned to Andrea that I was exhausted of this kind of behavior she said yeah the holidays were a lot, it had nothing to do with the holidays. William Sonoma is not a place I shop often (I used to) so this was just really unfortunate. on my way out the store Lola apologized for my experience and I was grateful for her kindness. If I ever decide to shop here again it will be because of Andrea, Jonathan and Lola.

Came here with moms who needed to return an item that had broken and was hoping for no drama. Well,…read moresince she had a receipt in her faces fairly well known, there was no drama! Abigal was the CSA, or customer service All Star this experience no question about it. I'm sure William and sonoma's look nice this time of year, but this location always seems to have that extra little touch. You'll note if you're a regular at all that many of the workers here have been at this location for years, so that says something in and of itself. Friendly any fishing services usually the norm here. A great experience overall.

1 day kitchen is an amazing service. We got our kitchen counters remodeled last year and PJ handled…read moreall of the troubleshooting, sizing, planning super quick and efficiently. Counters were done in a timely manner (less than 3 days) and came out amazing. We needed help troubleshooting our faucet a year later and PJ came by and helped with no questions asked! PJ is a great guy to work with and explains things in a great fashion. Highly recommend to anyone in the area looking to get work done to their kitchen or bath.

Excellent, professional technical service in the installation of my new shower head. Pj installed…read morefrom A to Z knowing exactly what to do.

Nick Bar, solar tech extraordinaire, came to our place to assess a series of messages from Tesla…read more(itself unresponsive) saying we weren't connected. For at least two months, our kilowatts per day weren't feeding back into the system. Bummer, right? I shopped around, and when I found out about Nick, I knew I'd be in good hands. Nick came, talked to us, checked out the system and advised us that it looks like we are connected. It's the Tesla mobile app that likely needs updating and we're in the clear. He gave us a ton of information, didn't try to sell us anything, and did this all for free. I know whom I'm going to call next time I have a solar glitch, or want to upgrade my system. You can't buy generosity, or good heartful service. It has to be given. Nick Bar is my solar guy. He should be yours.

Jack and his crew have done work at both my parent's house and mine for years, and I am always…read moreimpressed with the level of quality of the jobs. They're not the cheapest, but so far, they are the best. From tubs to windows, drywall to brickwork, bathrooms and bedrooms and laundry rooms all have come out beautifully. They have rebuilt and customized several rooms and areas for me, and they are exactly what I wanted. Working with their architect, we have designed and implemented some wonderful remodels.

I stopped in to ask a question in regards to an item I wanted to purchase. The salesclerk was super…read morefriendly to all the men before I got to him, then was a complete jerk to me, a woman. He was impatient and angry, completely opposite of how he treated the guys. I'll shop elsewhere and direct my contractors to do the same.

I wrote a negative review about my experience. Sold me a defective product and wont stand behind…read moreit. The yelp review gave me the General Manager to speak too. Sent multiples email, sent a letter Fedex and phone calls. None answered. Dont use this company!

This is a beautiful showroom with a plethora of options for kitchens and bathrooms. We didn't end…read moreup purchasing anything here but it's a solid place to look at if you are remodeling.

We met with Erika yesterday to review a new frig. She was friendly, professional and knowledgeable…read more and helped us tremendously on selecting the perfect refrigerator for us. We were so impressed with her knowledge that we also bought a new stove and dishwasher. Thank you again Erika Mora, you made this an enjoyable expense!

Diego did a fantastic job with our built in! The finish carpentry was excellent and he was very…read morecommunicative throughout the whole process. Would highly recommend! We are planning on using him for other projects. Thank you Diego!!

Diego was great to work with -- super easy to communicate with and very reasonable on price. He's…read moreincredibly skilled and really listened to what I wanted, making thoughtful adjustments along the way. He built a gorgeous built-in bookcase just from a few pictures I sent. I'm so happy with how it turned out, and my family and friends love it too! Highly recommend Elegant Woodworking!

Unacceptable customer service. I visited the store shopping for knives for my parents. Margot,…read moreMargeaux, or Margo, was the sales associate workings. She is a knife snob and the most condescending salesperson I've met. When asked questions directly, she responds with enthusiast jargon to make herself feel superior. The collection is okay, they have some really good stuff and some alright products. I'd rather walk a few paces and spend my money at Williams Sonoma. I am confident that this business loses a lot of money because of her poor attitude.

I happened to be in the mall during my lunch break and found this store. They have a decent…read moreselection of knives and the guy behind the counter seemed friendly. I happened to have my $300 mid-tech folder on me and it was a bit dull so I asked if they sharpened knives. I was told that they had a guy who was in the "military" and was really good so I left my knife with them. I wish I had looked at the reviews here before doing that because my knife came back less sharp than when I left it with them. Problems with the sharpening: 1) I can feel the burrs on the blade edge - Either he didn't use a fine stone to complete the sharpening or he forgot to finish the knife. 2) I don't think he sharpened the entire knife, part of the edge that's near the handle of the knife has no burrs and does not feel any sharper than it was when I left it. 3) Blade edge at the tip of the knife is now uneven. I could of done a better job myself with the The Wicked Edge sharpening system. If you have a $100 set of cooking knives you got from Macys's and its been several years since you've had them sharpened this guy may be able to do a decent job but he clearly isn't capable of sharpening anything more challenging than a cheap piece of metal.

We had new kitchen cabinets, island, counter tops, and laundry area done 2 years ago. Customer…read moreservice has been very good. There were a few problems, like cabinet damage during manufacturer shipping, and two different drawers that needed slides replaced. In each case, the interaction at the store has been easy and friendly, and the problems resolved swiftly. I was frustrated at one point, but it turned out to be my own fault: Rather than calling or dropping by the store, I was sending emails and getting no replies. I later found out that the emails were going to employees that were no longer there. The staff is friendly, and if you drop by the store, the owner will personally greet you and make sure you are happy.

We are sooo happy with our new walk in shower! SBDC was professional from beginning to end. The…read morework that was done was beautiful. I was in communication with Eric,he was very professional and efficient and kept in touch with me the whole time. The installation (done by Rigos) was done flawlessly, with great attention to detail. I highly recommend South Bay Design Center. Skilled and done in a timely manner.