Teak Warehouse provides the best customer service and luxury outdoor furniture. I've been working…read morewith Dixie and she always goes above and beyond. We had a big delivery to Nicholson Canyon and although the big trucks could not make it up the narrow steep hill she quickly made arrangements to have an outside vendor with smaller trucks do the delivery. I am so grateful for her service. In addition Victoria, Sales Manager is very knowledgeable on their outdoor furniture. She made my purchase of cushions for the 4 club chairs we bought at the recent sale very easy. Their outdoor furniture is definitely the best quality and their wholesale price and sales price is definitely competitive. I definitely recommend Teak Warehouse to anyone looking for luxury and quality for their outdoor space.

I recently had an unexpected and frustrating experience at Teak Warehouse that I think others…read moreshould be aware of. While the furniture is undeniably beautiful, the customer service was surprisingly poor. I purchased five items during their anniversary sale, where everything was sold "as is." After dealing with an overcharge on my credit card, I was told I'd receive a call the next day to schedule delivery, which I paid $99 for. That call never came until I followed up on social media three days later. It wasn't until August 27 that I finally heard from someone to schedule the delivery. On September 11, the delivery arrived, but one of the pieces was not what I had ordered. I immediately called customer service and sent photos of the correct item. They did offer to refund the incorrect item, but instead of taking ownership, they made it seem like they were doing me a favor. I also requested a refund of the $99 delivery fee, since the service I paid for (delivering the correct items) wasn't fulfilled. Later, I saw some internal emails by mistake, and it became clear they had no intention of refunding the delivery fee. The whole interaction left me feeling disappointed and puzzled as to why they wouldn't just refund such a small fee to keep a customer. Despite being excited about the furniture itself, this experience has soured me on purchasing from them again. My advice: take photos of everything you buy and be prepared for potential issues. If they're willing to lose a customer over $99, it raises concerns about their overall business practices.

Discovered this store while searching for a specific gravel for my backyard project, and thought…read moreI'd stop by for samples. I was pleasantly surprised by the showroom, and immediately noted the elevated customer experience compared to other stone yards and landscape supply stores I've frequented. Ivan Sandoval greeted me and offered a tour. He noted the various products I had selected: 2 DG with added stabilizer, 2 gravel options, patio paver options and small boulders. He moved pallets for me to be able to make individual selections. I'm thrilled to have chosen 1 of each of these items to move forward with my project, and I'm now prepared to order in bulk. I like their website as well with actual project photos identifying the specific materials. Now I'm motivated to plan out my next project!

Over the years we've done quite a bit of remodeling and landscaping and have visited most similar…read morestores on the Westside, Southbank, and San Fernando Valley. This branch recently opened so we thought we'd check it out as a possibility for some work we're considering. Quite often you wind up wandering around these stores and have to chase down help. We were approached several times by very friendly employees who answered our questions and had suggestions. The inventory was extensive and impressive. Can't speak to the pricing and delivery as this was more an exploratory visit, but we intend to return when we have exact specs. Would highly recommend for service so far.

Best place to get custom made furniture Vanessa and Gabriel…read morehave made almost every piece of furniture for my large house!!! I've been going to them for over 15 years now

I had an excellent experience with Sofa's Tables and More! The selection of furniture is both…read morestylish and practical, offering pieces that can fit a variety of home aesthetics. The quality of the craftsmanship really stands out--everything feels sturdy, well-made, and built to last. The staff were incredibly friendly and attentive, taking the time to understand what I was looking for and making thoughtful recommendations without ever being pushy. Delivery was smooth, timely, and the setup team was professional and efficient. What I appreciated most was the balance between modern design and comfort--the sofas are cozy yet elegant, and the tables are both functional and beautiful centerpieces. It's rare to find such great quality at reasonable prices, but Sofa's Tables and More really delivers on value. I'd definitely recommend this store to anyone looking to upgrade their living space with furniture that's durable, stylish, and backed by great customer service.-Ace The staff included two people who were incredibly generous and gave me great deals. I will be back again soon for all my furniture needs, five stars for great service and low prices and quality materials. Thanks again!

We just bought a house that came with a hot tub... completely clueless of how to maintain it etc…read more We called California Home Spas & Patio and got in touch with Erik - came in and he literally walked us through the entire process, step by step. Super knowledgeable, professional and friendly. Thanks Erik!

I have a Tropitone fire pit I've owned for about 10 years. This company makes a quality product…read more It's not cheap but it's worth the price. It gets a lot of use with all the grandkids swimming all day (almost every day) in the pool and then roasting marshmallows over the fire pit in the evening. Recently, it developed a small leak in the pilot tube. It's a 12 inch aluminum tube that connects the LP valve to the pilot assembly. It should be an off the shelf product. You can buy these for any outdoor product that runs on LPG. A 12 inch tube with the fittings sells for $10 to $20 on line or at any Home Depot. Tropitone chose to use one in there fire pit with a different size brass fitting on one end. It can't be found online so I called California Home Spas & Patio to order one. I spoke with Ana about ordering a replacement. I gave her the model number of the fire pit and e-mailed photos of the tube and the connection points on the unit. A week went by, I called again and was told she would call Tropitone and get it sorted out. I didn't get a call back from her. Called again and got the same result. After a month of waiting, I drove there and spoke to Ana. The first thing she said was that she had been thinking of me and was planning to call. Then she told me that Tropitone had changed ownership and that a lot of their staff had left the company and that the new employees were not very knowledgeable and followed with a few thinly veiled racial slurs about them. She finally called Tropitone, spoke with a parts person and got the price. I waited for a month and it took her less than 5 minutes to get all of the information. I wasn't happy that I had to drive there to actually get some help, especially when it could have been done with a phone call. She said she could order it and have it shipped directly from Tropitone. Then came the cost. $200+ dollars plus shipping. I thought she was joking...she was not. I asked if there was a mistake. It should have been no more than $20. She had no answer; she just wanted to know if I wanted her to order it. She finally offered to talk to one of the people in their parts department for me. She came back, holding the entire assembly, including the pilot tube and explained that Tropitone doesn't sell the tube, only the whole assembly. I'll never buy another Tropitone product again. They don't talk to customers and work through their dealers. There's no email of phone number on their website. Trying to sell me a lot of parts I didn't need just to get a 12 inch tube with stock brass fittings is price gouging. I'm more disappointed in the lack of any customer service from California Home Spas & Patio. I would have never got another call from Ana. They love it when you buy from them but when you walk out the door, you're on your own. I found what I needed on Amazon Prime. It's the same thing Ana tried to sell me for over $200. I bought it from Amazon for $37.98. I saved about $200 and my fire pit works fine. My recommendation is to stay clear of California Home Spas & Patio and Tropitone.

If you want good quality patio furniture Ski's Outdoor Funiture is where to get it from. I have…read morehad a chair for a few years and it still looks good. no peeling paint ! I just bought a lifeguard chair from them and absolutely love it! it is so comfortable!

Brick oven was cool, the venue has nice greenery & scenery…read more The staff was friendly too

My husband LOVES to BBQ on his Green Egg and while he cooks outdoors most nights, we didn't have a…read moreproper set-up to host friends and family in our small backyard. When we finally decided to renovate, a local designer recommended the WWOO Kitchen. It couldn't be more perfect! Not only did Gregg, Spencer and the team work with us to determine the most useful configuration for how we would use the kitchen area, they also helped with the dining area so that it was a seamless design.

I came here last weekend and met with Eric. The quality and the choices of patio furniture was…read moreunbelievable. I will definitely be back here to renovate my backyard. The prices are great and the service was amazing!!!

This is the first patio place we went to and we struck gold w/ Eric Han, Mike Shakaryan & Taise…read morehelping guide the way. We ended up buying the Chesapeake set & fire table and they took great care of us. Cannot wait to get our new custom set delivered! Do yourself a favor and check this place out!!

The welds on the daybed look like they were done by the apprentice's apprentice. Definitely not the…read morebest techniques as they advertise. I received poor quality and a refusal to honor their quality guarantee.

9/2/18 Now my friends are issued scrapers with their wine…read more This last session was after a scraping 3 months before, followed by 4 cans of Rust-oleum spray paint. Soon it will be 100% Rust-oleum. The sooner the better. The paint store I took a chair to said it was not properly prepared for powder coating, never should have delaminated like this.

To experience and the furniture isn't all that i wouldn't recommend customer service was great…read morebut everything was so expensive

If you seen one furniture store, you seen them all deal. They have the basic furniture you kinda…read moreexpect to see at a small furniture store. Unfortunately the internet, specifically Jeffrey's company, sells similar pieces like this for hundreds of dollars cheaper and it's delivered to your door for free. Although I want to support smaller businesses (been going to plenty to find furniture for my move), the huge price difference for a low middle class person doesn't help. I'm not telling them to lower the prices. Just don't go in here expecting to get a $350 couch (small sectional price at Jeffrey's company), it's more like $800