Worst service. Worst owner. Shabby selection. Do yourself a favor and don't walk in. I am never…read moregoing back to 410 again. I have made several purchases at this shop. Just three weeks ago I purchased a Kind Pen, (Jiggy). It stopped taking a charge. Of course, there's a warranty, BUT, you have to go through the manufacturer and wait 4-5 weeks to get a new pen. So obviously, no one would want to wait that long for a new device. So he tells me he will replace it for me and deal with the warranty on his own.... Except for he still expected me to buy a new one. That defeats the whole purpose! Horrible customer service. The stoner girl at the counter is barely helpful and the owner is even worse! I went down the road and bought two new pens!! #bigmistake #huge #BYE410

Love this place. Nathan was the person that helped me. He's very polite and knowledgeable about…read moreevery single product and helped me get a discount for the loyal customer points program. I love the selection of Kratom and papers, hand blown glass and tapestry's. I have been a loyal customer for a couple years and i wont go anywhere else. You guys rock!

Great place. Friendly staff and customers. I dont frequently visit the place but when I do , I am a…read morehappy customer. Last time I went the inventory was dwindling. Hopefully they address this issue soon.

I have never been into cigars or social clubs! This place has both and I am now into both…read more Broadleaf is a place that is filled with cigars, guys, and conversation. Some of the funniest, some of the deepest, some of the most knowledgeable conversations I have had. They have a minister, a chef, retired firefighter, salesman, ex-military and more. It sounds like the start of a joke, but some of the best I have had the pleasure to meet. If you are looking for a good cigar, or a place that the cigars are secondary to the people you meet, this is the place! The owner is a great businessman and even better man! Hanging out here offers you the opportunity to escape the stress! I can't give more than five stars, but this place deserves it!

Great place. I've been trying to find a good tobacco shop near my store that sold more than just…read morePhillies and Marlboros, and this place is it. They have the fine/"upscale" cigarettes and a pretty good cigar selection too. Don't think this is a pipe or smoking lounge though - it's not. It's purely for sales, but the staff was good while I was there and they even said I could buy cartons of cigarettes from them, or they could order them for me... which is great. I have select tastes in tobacco since I'm a very occasional smoker, so it was good I could have a place that caters to my sometimes weird whims.

my favorite smoke shop. all the guys here are super chill. i come here often & they always provide…read moregood service. 10/10

Everyone I've met coming into this hop has been extremely helpful and knowledgeable. I love it!!…read moreGlad I have this gem close by.

I have purchased multiple times from Tobacco Plus. In my opinion this is the best tobacco store in…read moreAnne Arundel County. The prices are very fair and the customer service is great. The shop owners are very friendly and take the time to listen to what you are looking in order to match you up with a product that best fits your needs. They are not pushy in sales and let you make your own decisions. They simply offer suggestions and educate you on the differences between each product they offer. They have a very large verity of vapes and a wide selection of glass. When I have had issues with a product,(battery stoped working) they offered a special deal on a new replacement. Great customer service. I will continue to use them in the future and would recommend them to all my family and friends who vape.

I was there at 9am n no one was there to open the door n I waited till 915 n no one was there.i…read morecalled and no answer. They obviously open whenever the kids feel like working

Horrible customer service. Should be called customer disservice. Shipping times are absurd. A week…read moreand a half and still nothing! Lip service from email contact. Find another supplier!

I was going to purchase my first vaporizer through Planet of the Vapes, but Planet of the Vapes…read morekept me from doing that. You see, they don't have telephone customer support, so I had to email them. Well, Jason replied almost instantly, but he said he was forwarding my request to someone else due to a certain question I had. So, I emailed him back to ask him to answer the other questions. Been waiting over 45 minutes for ANY of them to reply. When your sales agents are this complacent, it costs the company sales. That's what it did with me, and now I'm taking my business elsewhere. All 3 questions were simple questions that could've been answered in less than 15 seconds each, so I really didn't appreciate being put on the back-burner like they could care less about me as a potential customer.