The company did send us a replacement hubcap in the mail. I do appreciate that. Thank youread more

I love the free vacuum and car wash rags asking with window cleaner. They make it so easy.read more

Don't use this car wash if you don't mind their equipment tearing off your front license plate and…read moreframe. I have had mine torn off nearly 4-5 times now and they have accepted responsibility and replaced the license plate frames in the past for me, but not now. Just had my front plate torn off again today and they were kind enough to call me that they found my plate and frame with the screws still intact. I can't help it that my license plate sticks out from the front bumper. It was designed that way. The worker I s/w said because it was an aftermarket part, they won't do anything to help me. I purchased a heavy duty license frame to keep my license plate from getting mangled and/or torn off, but now their equipment tears them completely off, screws and all. There is no dealer license plate frame that is super heavy duty. They just slapped the plate directly onto the bumper with a simple plastic dealer frame. This is not my problem. We shouldn't have to buy a heavy duty license plate frame to keep our license plates from getting damaged! They should be willing to replace any damaged equipment on a car that is damaged by THEIR equipment. They should have the proper cleaning equipment to clean every make and model of car and truck made and not damage them. Steer clear unless you want to have your plate damaged or torn off or other parts.

Staff was very nice. Easy to get in and out. They were patient in explaining the options to me…read more Unfortunately, my vehicle that wasn't very dirty going in came out pretty much as dirty. Also, it ripped my front license plate forward and bent it. Now, on my front parking camera, I continue to see my own plate blocking part of the view. I have not been able to bend it back. Not sure I'm going to return given concerns about bumper damage.

Wonderful. No soap reside after car has completed wash. Strong vacuums help suck iup dust and…read moredebris in car. Delightful smiling employees. Great Richmond location.

Free vacuum stations. Quality industrial car wash at a flexible price, depending on the level of…read moreservices you choose. Very clean, efficient, inviting, well run, well maintained. Every step is labeled clearly for a smooth experience. Gets the job done!

I really like Flagstop. It's close to where I live and the folks working are always friendly. The…read morefirst time I stopped in, a bird had christened my car and after I went through the mid-level wash, the poo was still present. The guy working let me go through again free of charge, which was nice of him. I also appreciate that they have indoor and outdoor towels, windshield cleaning solution, and free vacuums to use. I feel like all car washes are priced high, but theirs is decently reasonable.

Ross was very friendly, patient and willing to explain the services provided. Very polite!read more

Kole- did great job checking on me and make sure everything was good. Tommy's my favorite quick…read morewash to use

Always was happy with Tommy's but when my wife took her car in for the Works wash, looks like only…read moreabout 40% of the salt and dirt was cleaned off and tire shine did not work as well as usual. I called and the employee was very nice and told me once she left the site, they could not do a rewash. I understand policy but explained she had no idea until I saw it when she came home. some policies could be bent but oh well.

Excellent car wash. This place is amazing! They do a great job cleaning the cars. My van was…read morefilthy but it is now sparkling clean. From the moment I pulled up, I was quickly greeted with awesome service. love the hand drying and friendly staff. They were quick and thorough. I was in and out so fast. My car is now so shiny. Absolutely blown away. Thank you so much! I found my new car wash spot. I'm so glad I tried the place. A+

Long over due. They do a pretty decent job here. Some days…read moreare better than others. I typically get the best package they offer for $42. That's inside and outside. Check them out.

YES! I have finally found a touch less car wash! (I hate the giant brushes at other car washes,…read morethey damage your paint and create giant swirl marks in the finish). A gentleman there who assisted me with the purchase options was friendly and kind. I'll definitely be a repeat customer!

I stopped into Super Suds after leaving another another car wash with a filthy car. Jeremy,…read moremanager, spent a long time showing me all the options available and then washed my car for me. Both the efficiency of the equipment and the customer service of Jeremy have earned them a loyal new customer. I recommend them highly. 5 stars !!

Their touchless car wash really works! Just be sure to follow instructions carefully to make sure…read moreyou get good cleaning. Also, don't try to use a malfunctioning lane - if the lights are not on, which does occassionally happen, make sure to use one where the lights are on. If the lane is non-lit like the others, it won't wash, but will still take payment. It sounds obvious, but you are responsible for paying attention (I know, I was tired and in a hurry and missed it!)

It's okay for a touch less wash, since they don't really get the car clean. If it was on the west…read moreend, and I could wash it every day fo4va reasonable monthly rate, then I might be a repeat customer. At $15 a pop, I don't think so.