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    Samson Recovery and Towing

    1.0 (1 review)
    Open Open 24 hours

    Services - Samson Recovery and Towing

    Car towing

    Trailer towing

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    5.0
    (1 review)
    Towing
    Responds in about 3 hrs
    5.0
    (10 reviews)
    Auto Detailing
    Car Buyers
    Responds in about 20 mins
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    Bill's Towing Service

    Bill's Towing Service

    2.4
    (34 reviews)

    Bill came quickly and helped our customer gain access to his car at a reasonable cost. Unlike the…read morelast guy that wanted to charge 250 just to open the door!

    This place is extremely unprofessional. The woman who works the front desk has a nasty attitude…read moreevery time me or anyone in my company has tried to communicate with her; she was either condescending, impatient, or just flat out rude for no reason at all. Secondly, they are unclear about their own policies. I've been told many different things regarding a single vehicle, making it extremely difficult to remove the vehicle from their premises. They give you a big run around just to try to keep your vehicle overnight and charge you extra. There's always a new rule or "policy" every time I'm prepared to take my vehicle that prevents them from doing so, instead of just telling me what I need to know from the beginning. They are very sneaky and not cordial at all, especially the lady at the front desk who very clearly hates her job. I arrived at 2:30pm, 2 and a half hours before their posted closing times (although they are also a 24 hour service) and was told it is too late to pick up the vehicle for the day and would have to return the next day. This was a shock since I made sure to ask if anytime before 3pm was appropriate and they confirmed. Their roadside assistance was quick and easy, but once they are in possession of your vehicle it's game over. They can tell you anything they want and keep it, since they have an agreement with State Police. Any accident that happens in Nassau County is under their jurisdiction and I think that's why they feel they can get away with this behavior. Please do better as a business, or at least hire people that aren't rude and won't speak to customers rudely. Some customers don't know what to do in a situation after an accident and may have questions, it shouldn't be a burden for you to answer those questions. If that IS a burden, perhaps you shouldn't be working in a public facing environment.

    United Towing Service

    United Towing Service

    2.0
    (4 reviews)

    Tow truck driver left my car on the side of the street and drove off without even letting me know…read more I was on find phone with the dealership asking where the car should be dropped. Within one minute I saw the tow truck driver just leave my broken car on the side of the street and he just drove off. No courtesy to even speak with me. Tried speaking with his manager and she was unhelpful as well. Overall, not worst tow truck experience ever considering my car broke down. I'll be sure to raise this concern to VW corporate so they don't partner with this company any more. Edit: the owners comments are false. I never had any interactions with the tow truck driver telling him I was uncomfortable..they are telling a lie. This place was the most unprofessional tow truck business I've deal with.

    I have ERS through Verizon and this is the company that was provided.. I had a flat tire and…read morerequested just a tire change since I had a working spare.. the driver came and insisted that I called for a tow.. After I said no, I just need a tire change he half heartedly went through the motions of trying to take the lug nuts off.. the driver said the lug nuts were too tight and he had to tow it.. after I called him out on it as kind of a scam he told me I could call for another co. - really?? Mind you, its about 1am and I want to go home.. ok so tow it.. then he doesn't even know how to drive a Manual transmission ??? So I had to drive my own car up on the flat bed.. and take it back down after getting home. What if I would have fallen off truck.. and I still had a flat tire to change when I got home ..

    Samson Recovery and Towing - towing - Updated July 2026

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