1. United Towing Service

    1. United Towing Service

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    United Towing Service

    2.0 (4 reviews)
    Open Open 24 hours

    Services - United Towing Service

    Junk vehicle removal

    Vehicle towing

    Winch-out service

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    6 years ago

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    Khalil N.

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    Bill's Towing Service

    Bill's Towing Service

    2.4
    (34 reviews)

    Bill came quickly and helped our customer gain access to his car at a reasonable cost. Unlike the…read morelast guy that wanted to charge 250 just to open the door!

    This place is extremely unprofessional. The woman who works the front desk has a nasty attitude…read moreevery time me or anyone in my company has tried to communicate with her; she was either condescending, impatient, or just flat out rude for no reason at all. Secondly, they are unclear about their own policies. I've been told many different things regarding a single vehicle, making it extremely difficult to remove the vehicle from their premises. They give you a big run around just to try to keep your vehicle overnight and charge you extra. There's always a new rule or "policy" every time I'm prepared to take my vehicle that prevents them from doing so, instead of just telling me what I need to know from the beginning. They are very sneaky and not cordial at all, especially the lady at the front desk who very clearly hates her job. I arrived at 2:30pm, 2 and a half hours before their posted closing times (although they are also a 24 hour service) and was told it is too late to pick up the vehicle for the day and would have to return the next day. This was a shock since I made sure to ask if anytime before 3pm was appropriate and they confirmed. Their roadside assistance was quick and easy, but once they are in possession of your vehicle it's game over. They can tell you anything they want and keep it, since they have an agreement with State Police. Any accident that happens in Nassau County is under their jurisdiction and I think that's why they feel they can get away with this behavior. Please do better as a business, or at least hire people that aren't rude and won't speak to customers rudely. Some customers don't know what to do in a situation after an accident and may have questions, it shouldn't be a burden for you to answer those questions. If that IS a burden, perhaps you shouldn't be working in a public facing environment.

    United Towing Service - towing - Updated July 2026

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