Pros: usual amenities of the Hampton brand. We had plenty of towels! Everything in good repair. The…read morebreakfast is varied and good. The elevators are fast. DirectTV works great. Cons: pick an odd numbered room! The even numbers overlook 495 and there is traffic noise at all hours.

Disgusting! While I was showering on our first night here, I saw pubic hairs all over the shower. I…read morehad asked to switch rooms earlier in the night because of the highway noise and was told that the hotel was fully booked. So I knew we could not change rooms and it didn't really matter at that point because the whole hotel felt dirty and noisy. Pick a different place! Edited to answer the silly reply - I didn't move bc it was so late and we had been at a volleyball tournament since 530 am and we were leaving for the tournament at 630 am the next morning and checking out. I told my daughter not to shower, wiped down the rest of the bathroom and went to bed. Also, I was offered points of $50. I said no Ty.

This was a reasonably priced and conveniently located place to stay. We had a suite which had a…read moreMurphy and king sized bed which worked well for us. The pool area is being renovated so don't plan on any swimming until around October, 2024. The TV service was also being "upgraded" and limited to a handful of over the air stations. The hotel is in need of some improvement and road noise can be a problem if on the highway side of the hotel. We had a pleasant stay and would return.

We would not stay here again and would not recommend this hotel to our friends and business…read moreassociates. After we booked this non refundable hotel, we were notified that pool was closed. When we checked in, we were required to put a $200.00 security deposit on our reservation. At this time, we requested that both our rooms have housecleaning the following day. This never happened. The hotel is very old and dated and heavily carpeted with frayed and old carpet. I was not comfortable walking barefoot in the room. The elevator was so old and worn and unattractive. Breakfast was lacking. Tasteless scrambled eggs, cold bacon and gray sausage. There was no outlet next to the coffee maker in the room so that could not be used. The candy from the vending machine was stale. All in all- not a good experience.

We stayed here for a couple of nights during my visit to Boston as it was close to my fiancés…read moreoffice he was working at. I actually really enjoyed this little area, there was a great shopping center that was just across the way with lots of options. The rooms were nice and had a little couch seating area and a fridge and microwave which is always nice for a long stay like my fiancé had. I also loved the downstairs area. I went and worked down there on my laptop one of the days in a comfy couch that had its own little tv to watch something too. I'm also a big person about AC in hotel rooms and this one did live up to my normal expectations because I like a cold room. If you are staying in this area definitely a great spot to stay.

This hotel is excellent, the staff is the best and I have stayed in alot of hotels bigger and…read morefancier but none has such a friendlier and helpful staff. I had a medical problem and Debbie and all of the front desk went above and beyond for me. The food is very good and the lady that works breakfast is a hoot so nice and funny. I can't wait to my next visit. Courtyard I hope you realize what a valuable group of employees you have, house keepers, maintenance they are all great.

This place has bed bugs all over!!! As you step into the lobby there was an unpleasant odor, like…read moremoldy. The place is very run down. The room had physical keys, no key cards. The room smelled really bad but it looked clean enough. However, in the middle of the night we found ourselves covered with bed bug and bite marks all over our bodies. We requested a different room but it was even worse. They finally gave us a room closer to the front desk, but you could not escape the old moldy smell. This place needs major updates as it definitely is not 4 star based in Google reviews. In addition, the check in manager didn't have a very good attitude and acted irritated when we complained of our experiences. We were able to get a refund and booked a different hotel the next day.

Needs serious updating . Still using keys for rooms. No welcome info book in room. Furniture badly…read moredamaged . WAY OVERPRICED! Did not advise that the pool is closed for repair.Also was advised upon registration that the restaurants were all closed because the chefs were stuck in the hotel during the snow storm! So? Also the elevators are in disrepair and look like freight elevators ‍. I just keep adding to this review.

Stayed here over the Christmas holiday with my family and it was the most precious place ever. We…read morewere so well taken care of and I was so impressed with the attention to detail in all of the rooms. The breakfasts were phenomenal every morning and I am sure that we will be staying here again!

My wife and I have stayed here 3 times over the past few years and it has been fantastic each time…read more Our most recent stay, Mary had a room open that she knew we hadn't stayed in before and gave us a free upgrade. The building itself is in great condition and all of the rooms have character. Breakfast in the morning is always a highlight and we will be sure to keep coming back.

I recently attended a wedding at the Friendly Crossways and although I had a great weekend with…read morefamily and friends, I think my perspective is different than most of the previous reviewers. As others mentioned there were no other options close by in the Harvard area to stay, so we decided to stay on site (even though I tried to find alternative arrangements). We arrived on Friday and found our room, which had only twin beds (the same for almost all rooms) but were yet to receive our linens (sheets/towels/pillow cases). We did get those later and as another reviewer mentioned they were very worn. You could also not bring in your own pillows or linens (as I had brought) and the party would be fined if they saw you doing so. The bathroom/showers which I saw were pretty outdated and dingy (except the ones near the front door which appear to be newer). They weren't unclean, but were just in desperate need of some TLC. We were also informed of a strict 5 minute shower policy which there are signs posted for in the bathroom. As most have said, it is very much a DIY venue, even so far as to washing your own dishes throughout the weekend. We did help out with a lot throughout the weekend which was fun helping our friends set up their wedding and be a part of it, but many times we would need to ask Mary or Keith (the owners of the property) for assistance or direction with a given task. Most of the time they were very friendly and helpful, but not all the time. I certainly understand they have a job to do, and tasks the Bride/Groom set up for them, and that helping me wasn't on their priority list, but at least be a little bit pleasant because we are paying you to be there. I would have to agree that the food they provided was excellent, and they were able to meet the needs of many dietary issues in our group. If I was reviewing only their food it would be 5 stars, no question. They used fresh ingredients and were very passionate about what came out of the kitchen. The other issue was the firewood. We were lectured that it was to be a "camp fire" and not a "bonfire". We were only provided with about 6 tiny pieces of wood to keep the fire going for our allotted 2 hours...and NO wood was to be put on after 11pm as the fire had to be completely out by midnight... It was nice to be able to just walk back to my room after the wedding/reception. The ceremony was beautiful set back under the trees on the lawn. If you are looking for a DIY wedding where you have to do just about everything for set up and break down then this is probably your place.

We had our wedding at Friendly Crossways, about 30 guests. Friendly Crossways provided both the…read morevenue space and the catering, both were super huge parts in making our wedding day so perfect. Mary Helan was a breeze to work with, super quick to respond, so helpful and friendly. We had friends and family stay with us both before and after the wedding which was so special to have all at the venue location. THE FOOD!!! The cooks use fresh food from the garden right there, it was so soooo good and does not get any fresher than that! Everything was so seamless on our day, Mary Helan helped us with so many steps to make it all go so well. I would highly recommend this for anyone who wants to have a stunning outdoor venue with great food and people around you!

I've stayed here several times for work, and it's honestly the best hotel in the area. Gabriele at…read morethe front desk is outstanding and always provides exceptional customer service. A few weeks ago, I booked a room online, but due to an inventory mix-up, there were actually no rooms available. Gabriele called me before I arrived to let me know about the issue, apologized for the inconvenience, and even recommended another hotel along my route where I could book a room. That level of communication and genuine care made a frustrating situation much easier. It's rare to find customer service like that these days, and it's one of the many reasons I keep coming back whenever I'm working in the area. Highly recommend!

The super low reviews for this place are interesting, because as far as hotels for business…read moretravelers go, this place was good. It had all the amenities that you'd expect, a comfortable bed (I probably got my best sleep while traveling here compared to the entire year of travel/stays), spacious bathroom/bedroom, and the full kitchen and ability to make ice is great. I also used the gym which was also spacious and was much better equipped than other hotels I've been to. Overall, everything was as clean as you could hope for, check-in/check-out was smooth and the folks at the front desk were courteous, and I had a very easy five night stay. Will definitely stay here again when I return to the area for work.

Large & very clean hotel. Extensive included breakfast. Convenient location right next to the…read morehighway. Unfortunately the price of convenience is traffic noise, particularly on the side facing the highway. Will be staying again!

Good and convenient location Clean facilities and good…read moreseating for breakfast Staff are friendly and professional as well