We were in town for a wedding. School was not in session so the area was quiet. Lovely grounds and…read morean easy walk into town for morning breakfast, coffee, ice cream or even dinner. Park your car here and walk. Easy! The rooms are basic, large and clean. No complaints here. Totally quiet at night. Great visit.

I grew up in Andover and had never stepped foot in here until the beginning of March. I enjoyed my…read morestay here. The night time desk clerk was nice to talk to after a stressful day. The rooms are nice and the place is clean. One thing to note is that they no longer serve food!

The best part of our stay was meeting the front desk receptionist Grizzi*. She was super nice and…read morefriendly and definitely made of feel comfortable. BUTTT... the fridges in our rooms were not cold, there were loose hairs all over the "clean" towels and bathroom floors. Wouldn't bring up the hair but seeing black strands of hair when nobody has black hair in the room was very disturbing. Not only was there hair that didn't belong to us the water was brown and murky. We were told that the city was contacted, but there was nothing changed. the hot water however was okay and clean but basics you do with cold water (brushing teeth, washing face) was done in hot water or with water bottles. i would not recommend this specific location; literally would only go to see Grizzi* (hope I spelled her name right).

This is a delightful hotel! In spite of being nestled into an industrial park on the north side of…read moreAndover, the setting is incredibly bucolic. It's a little hard to find at night but when I did find it I was quite pleasantly surprised. It's consistent like every other SpringHill- which are my preferred work hotels. This location doesn't have the full kitchens like most SpringHill Suites do, but it's fine with me- they have a fridge and microwave. Staff are very polite and efficient. Workout room is clean and well-equipped. I'm in Andover 3 or 4 times per year for work, and this will be my hotel to stay at going forward. The quiet setting makes you feel like you're in the middle of New England. Highly recommended.

While dining in the restaurant last night (8/11) another patron and I noticed a mouse running…read morearound near the bar. When I spoke to the staff, the response was less than adequate. "Since the front doors open by sensor, it is difficult to keep them out." My meal wasn't even discounted. Needless to say, I will not eat in their restaurant again. My room is clean so I guess that warrants a couple of stars.

Great visit We love Donald at Checkin and Michelle at the…read morebar Comfy clean rooms Thank you

Now you see this is why you cant go by reviews or people leave. But it does so how much bull people…read morecan come up with. Literally my first impression was holy crap this is a nice hotel. Staff is friendly, everywhere smells vlean, it just has that scent. The rooms where large, and clean with decent furniture. The restaurant was awesome with great food and very friendly service. Also the breakfast for$18 wes a great deal. Did not see any falling apart furniture, the tv did have a guide which was very easy to find, and mo signs of bugs. No the employees did not kiss every part of my body which i dont need and they should not have to. OMG i had to pay for breakfast!!!!!!, are they insane, im not, wait nothing is ever frww. If your to cheap that you feal your abovve paying $18 for a full breakfast go somewhere else

Left our reservation early due to horrendous brown water conditions. Found out that this area is…read morewell know for brown water. Do not stay here.

We really enjoyed our stay at the Sonesta ES Suites Andover Boston for our wedding weekend! We…read moreselected this hotel through a wedding concierge service, and it was a fantastic choice. The wedding staff was extremely pleasant, professional, and attentive with all of our event requests. Our suite was exceptionally spacious and comfortable, which gave us plenty of room to get ready for the big day. On top of that, the breakfast options were easily the best I've ever had at a hotel! My only minor feedback is that it would be helpful to have hooks on the doors or walls to hang dresses and formal wear. Overall, this location was a wonderful place to stay, and I would highly recommend it!

Fab place. Cozy. Roomy. Comfy. Enjoyed our brief stay. Liked that it wasn't a "hooker hotel" like…read moreHomeward Suites, LaQuinta, etc.

I absolutely loved this hotel. I think this is the nicest hotel in the area. It is hidden and very…read morequiet. No street noise or traffic. The room was wonderful. It was like a mini apartment and was very spacious. There was plenty of closet space and it came with a nice kitchen. I was very comfortable and felt extremely safe the 5 nights I was here. It would have been easy to stay here long term up to a month. The staff here was incredible. I absolutely loved Tai. She was very nice on the phone and just as lovely in person. I also appreciated Stephanie. Overall, easy 5/5 stars. I will absolutely be staying here again!!!!I

I stayed here for 5 nights in April. I booked this hotel based on the recommendation of colleagues…read morethat stayed here recently. We try to stay with the Hilton brand to maximize point accumulation and this also satisfied that expectation. I booked ahead online, checked in and selected my room with the Hilton app before my arrival. I was working several miles South of the hotel but my colleagues staying and working at the same location convinced me this was a good area and good place to stay. The drive back and forth to the Wilmington area was consumed with traffic on I-93 in the direction I was going everyday. I was surprised to find out the traffic on I-93 was so much the "breakdown" lanes (shoulder) on the highway was open going South toward Boston from 6-10am and going North away from Boston from 3-7pm. The room was perfect for what I needed and it was very quiet. I booked a King studio suite which includes a small kitchenette. There was a king bed with a couch and coffee table with an ottoman under the coffee table. The kitchenette included a sink, microwave, smaller stovetop and a full size fridge. I stopped at a nearby grocery store when I arrived and purchased a few items to have in my room. My checked bag had significant damage to one of the wheels which compromised the hard case. I was concerned it would not last on the return trip. I chose to purchase a new bag on Amazon instead of driving and searching for something. I had it delivered to the front desk with my name. I let them know ahead of time that it would be arriving. When I got the notification it arrived, I went to the front desk after work and picked it up. It worked flawlessly and I was able to use the new suitcase to get my belongings safely home. Overall it was a good stay, quiet and comfortable. It was easy in and out and not too far from my work. However, I do not like the area or the traffic. This is way too busy for my liking. I likely have to travel here again but I would rather be visiting an area with far less traffic.

Very professional and friendly staff. The hotel even smelled clean…read more We had an issue with the toilet which was taken care of immediately. Decent location with a mall across the street which included Trader Joe's.

I've been staying at La Quinta in Andover , Mass... September 3rd, 9th, 13th and 14th. The property…read moreis very clean. Rooms with very comfortable beds. Staff is exceptionally kind. GM Joe is kind and goes out of his way to make your stay comfortable. Cindy is AMAZING as one of the hotels front desk reservation clerks. She loves what she does. Very kind and easy to talk to and makes people laugh. Cindy has a very kind heart. I've been here since August 3rd due to medical issues and she's a very kind, caring woman to talk to. I continue to enjoy my stay.

Made a 4 day reservation for a wedding in the area. Checkin was easy, and our room was very quiet…read more(yay!). Used the mini fridge to hold fruit and bottled water, which was perfect. The housekeeping staff was always pleasant and efficient. The wild card is the restaurant. Online notes a choice of packages: Grab-n-Go breakfast, Hot breakfast, Continental breakfast, and Full American breakfast. In reality, you go up to a counter to order each item you'd like, get an order number, and they bring it out to you. They offer Starbucks coffee; the 2 times I got decaf it was old & bitter, sadly.

-- THEY TOLD ME TO SLEEP ON THE FLOOR --…read more I reserved a room through Expedia at this Marriott location, specifically requesting two queen beds, as I would be staying with my two children. However, upon arrival, I was told that the hotel was fully booked, and the only room available had just one king bed--with no sofa bed or additional sleeping options. When I asked how three people were supposed to share one bed, the staff suggested I sleep on the floor. Shockingly, that's exactly what ended up happening. I'm beyond disappointed and won't be booking with Marriott again.

Check in was efficient and staff at the front desk were helpful. We were staying for a wedding and…read morethey were able to arrange for an early checkin so we could get changed. Complimentary breakfast is standard but fine for what it is. Hotel seems well kept and clean. One tip, if it rains avoid parking in the rear parking lot. A creek runs behind the hotel and when it crested overnight some cars were stuck in deep water... the hotel offered to help retrieve cars so folks wouldn't need to walk through water approaching knee level. They should have warned folks at check in

Thank you to Chester!!! and all of the incredible and kind staff. They made me feel comfortable,…read morecheck in and out is easy, and the bed/pillows are amazing. Thank you again for having me and hope to see you soon! :)

This hotel was one of the worst lodging experiences I have ever had…read more As we walked to our assigned room, the hallway had a strong marijuana odor, and the same odor was immediately noticeable inside our room. We promptly reported it to the front desk. The housekeeping manager, the housekeeping room auditor, and the hotel manager accompanied us to inspect the room. Despite the obvious odor, all three insisted they could not smell marijuana and suggested that what we were smelling was simply the cleaning solution. It was clearly not a cleaning product--it was the distinct smell of marijuana. Our concerns were later validated when a painting contractor accompanied me back to the room to retrieve an item that I had accidentally left behind. Without any prompting, the contractor also commented that he smelled marijuana in the room. This confirmed that the odor was real and not simply our perception. I was also concerned that a painting contractor--not hotel management or security--was allowed to accompany a guest into the room to retrieve personal belongings. That raised questions about the hotel's security procedures and guest privacy. Had I read the Yelp reviews before making my reservation, I would have chosen a different hotel. Unfortunately, my experience was consistent with many of the negative reviews. Between the persistent marijuana odor, the dismissal of our legitimate concerns by hotel management, and the questionable handling of guest security, I cannot recommend this hotel to anyone.

Management. Rude obnoxious, her kids running around banging on doors, very seldom thereread more