My family and I have been seeing Dr. Aller for nearly 20 years, and I can honestly say he is one of…read morethe most exceptional doctors we've ever had the privilege of knowing. I first brought my son to him when he was six years old and needed glasses. From that very first appointment, it was clear that Dr. Aller is not just an optometrist -- he is a true advocate for his patients. He is incredibly professional, deeply knowledgeable, and genuinely passionate about his work. He has done extensive studies, to help his patients see better, and you can feel that expertise in every visit. He takes the time to explain everything, makes sure you understand your options, and never rushes you. In fact, he once stood up to his own practice partners on my behalf because he felt I wasn't being given all the choices I needed for my vision care. That level of integrity is rare. His staff is always friendly, welcoming, and organized, which makes every visit smooth and stress‑free. Even after he moved offices -- twice -- we followed him without hesitation. And even after we moved an hour away, we still make the trip as a family because we trust him completely. Over the years, he has watched my children grow from little kids into young adults. He remembers them, asks about their lives, and treats us with the kind of warmth you'd expect from someone who has known your family forever. We truly think of him as family at this point. If you're looking for an optometrist who is skilled, compassionate, honest, and deeply committed to his patients, I cannot recommend Dr. Aller enough. He is a rare gem in the medical world, and we are so grateful for everything he has done for us.

Mosaddegh Eye Institute is not really a medical practice, it is more of a medical assembly line…read more There is nothing wrong with someone being ambitious and wanting to build a successful business, but this, after all, is a medical practice, and personal attention to each patient HAS to be more important than making a profit. This clinic books their appointments SO tightly that in most visits you will have an hour wait. So, after you put in your hour or hour plus and assistants give you whatever tests you are scheduled for that day, you finally get your 5 minutes with Dr Mosaddegh. It's a bit more like the Dr. Mosaddegh show, as she will be talking to her AI powered talking computers asking for this and that detail that the computer spills out, BUT she never really takes the time to explain to you what is going on. From my experience there are three in attendance at these sessions...there is you, Dr. Mosaddegh AND Dr Mosaddegh's ego, and that ego takes up most of the space. I was willing to put up with all this as I was coming to the practice for routine eye exams, and I was not really having any ongoing problems with my eyes. It was a convenient location, they seemed to have all the necessary testing gear, so I was willing to put up with my negative impression of the doctor herself. The turning point for me was when out of clear blue I got diagnosed with NPG...normal pressure glaucoma. Instead of getting a clear understanding of my diagnosis and what the treatment would entail the overall communication I got from the Doctor was "there was some reasonable chance that I might go blind, so I was lucky to have her as my doctor, as she was so good at what she did, now because of my kind of glaucoma there were limited tools she had to keep me from going blind but she would try her best" Now these were not her exact words but it seemed to me she was going out of her way to give me the worst possible scenario, and that I should be grateful I had her great skill to save me. First medication she put me on was going to cost over $400 for a one-month supply (even with my part D Medicare insurance), but it turned out there was a generic at almost no cost. After about 9 months I got a terrible allergic reaction, and had to stop taking the drug. For some reason she waited almost 5 months to start me on another drug. I asked as to whether this new drug was a generic or was it going to be expensive like the first drug I got prescribed. Mind you I am a low- income senior just scraping by so this is a BIG issue. Dr. Mosaddegh says to me, "it shouldn't matter what it costs if you don't want to go blind". At that moment it was like I came to my senses and realized just what kind of person I was dealing with and I knew in an instant that I would never see this doctor again. Luckily this drug had a generic but I did a deep dive into local glaucoma specialists and got the earliest appointment I could get with a very well-reviewed Ophthalmologist specializing in glaucoma Dr. George Tanaka. I had my appointment just a few days ago. I got a full round of testing and inner eye photography the whole nine yards. My session with the doctor reminded me what a real doctor's appointment should be like... you know useful and direct information and actual empathy and was not a rushed 5 minutes and the doctor actually seemed to really care about me...imagine that. THE RESULT FROM ALL MY TESTING WAS THAT FROM A CLINICAL POINT OF VIEW I DID NOT EVEN HAVE GLAUCOMA. He took me off the medication Dr Mosaddegh put me on, and will follow up in about 6 weeks to see where my eye pressure is at and make an informed decision after that. So perhaps if you have an extra 4 grand lying around for a dry eye treatment or like your eyes getting looked by someone who can also do your Botox injections and beauty treatments, then this practice might just work out fine. If you are not troubled by the fact they will try to sell you overpriced goods at the front counter such as $60 eye vitamins which are basically Ginko Biloba and Bilberry root, this could be your place. However, if you have any actual serious eye condition, I would not recommend this practice and in fact suggest you get the heck out of there just as fast as you can. I have no direct experience of a procedure done by Dr Mosaddegh, but my guess is at the very least, she is not as good as she thinks she is ;O). There is something out of whack at the core of this practice and I think that goes right to Dr. Mosaddegh herself. I walk away not only feeling like I did not get a standard practice of care, but actually felt traumatized by my experience. Take this for what it is worth.

Dr. Yang is awesome, but his appointments are rarely on time. Unless your appointments are the…read morefirst ones right when it opens or right after lunch break, expect your waiting time to be around an hour. If you can't see that many patients, then don't schedule so many. You expect your patients to be on time, so your patients would expect the same from you. If it weren't for his professionalism, it would've been 1 star. Update - it turns out that a walk-in went in before me. And at least one patient who has their appointment after mine went in too. Really really disappointed.

It is my first time seeing Dr. Yang. I used to see Dr. Yee who is my opthomologist in the past 11…read moreyears. I was very please to see Dr. Yang today. He is a wonderful opthomologist, taking his time to examine my eyes and listening to my concern about my eyes. He has very gentile manner with his patient which is very difficult to get from a doctor nowadays. I will recommend his practice to my family members and friends. If you are looking for a good opthomologist in San Francisco. You must go to see him. Besides, him the front office staff are very friendly and courteous. The downside is that you may have to wait a little longer in the waiting area.

It's too bad they're the only game in town. They are…read moreextremely persistent in reminding you that you're overdue for a follow-up. But, it's nearly impossible to make an appointment. You're greeted by a recording, and asked to leave a message. Then, If you don't have all day to play telephone tag, you're of out of luck, and then give up in frustration.

Wow. I had to take my Dad here . The parking is horrible. It is down an alleyway. The parking lot…read moreacross from them was full. I had to drive around a few times and decided to drop my Dad off and find parking. He told me to call the center, and they would come down and walk him up. I called, and to my surprise they said they would. Omg the closest parking was a few blocks away. I called the center, and they said they would call me and could bring him down to me. I was so thankful . I, of course, tipped them. The lady didn't want to take it but I made her. It was so nice of her. Such fantastic customer service

Great care. Super clear on the process with lots of experience. Front desk and doctor were amazing…read moreand kind.

I got my SMILE surgery done here last week, and I am very impressed. End to end I was well taken…read morecare off, very professional and courteous team through and through. I had perfect vision almost the same night and zero complications/pain afterwards. I highly recommend this clinic to anyone considering LASIK/SMILE, the team exceeded my expectations on any front

Starting with Dr. Pickering's CV you can tell that she has an amazing list of universities that she…read moregraduated from with honors. Her training is second to none. Next, she has the best reviews on websites from her patients. As far as dealing with her as a patient: she is so nice, she has such a sweet personality. Finally, she's a great diagnostician who explains everything going on in an easy to understand manner. Dr. Pickering is a professional in every aspect. Highly recommend !

Dr Pickering is an experienced and excellent Ophthalmologist who successfully provided me with…read morecorrective laser surgery for a dangerous condition that I needed in a timely manner. She also has excellent staff and together they help take patients through the process of treatment with a feeling of being cared for and heard.

Excellent care!great bedside manner! He is the best doctor. Saved my sight! I have been seeing…read morehim over ten years. The greatest!!!!

What a wonderful doctor! He is caring and thorough. He took the time to explain to me everything…read morehe was doing and the results of what he was seeing concerning my eye exam. I was totally blown away with his kind and gentle manner. An absolutely wonderful experience with a wonderful doctor!! We need more caring professionals like him. Thank you so much Dr. Cruciger!

In a state of panic because my left eye had blurred vision, Dr. Yee was the first in-network…read moreopthamologist who had an appointment available on the same day. (I should have known! oh well - shoulda, woulda, coulda). Brave yourself to his office in Chinatown. Not the nicest of doctor's office, but when one of your eyes is blurry, you can't really see anyways. When his assistant took my eye-pressure, she took out this pen-looking thing and was poking my eye. I really wanted to cry out to my mom at that time. It was the worst 3 minutes I've ever experienced in my life. What happend to that neat-o machine that bursts some air into your eye to measure eye-pressure? Then she took me into the examination room. When Dr. Yee came in, he just finished lunch and was still chewing and gulping. When it was time for the slit-lamp exam (the one where you put your chin on the rest and a light is shined to your eye), he was closely examining my eye then... "BURRRP"!. HE BURPED! And he didn't even say excuse me! My experience from that point on went down hill. I tried my best not to inhale because I didn't want to know what he had for lunch. The rest of my office visit was a blur (pun intended!), but I'm sure as heck NOT going back. Dr. Yee may be a good and knowledgeable doctor, but he is definitely not for me.

Dr Yee is an old-school ophthalmologist: knowledgeable AND a nice person. How often these days…read moredoes a doctor take time to listen carefully to your concerns? How often does a doctor say "really, call me if you have any problems or questions"? Dr. Yee scores on both counts. Two other pluses: he's in-network for Aetna, and I was able to get an appointment in the same week. Two small FYIs: - His Chinatown office isn't posh. It's actually a leetle grungy on the outside. But if you work or live downtown it's super-convenient - If you're getting your eyes dilated, bring sunglasses. I didn't and they gave me a disposable pair ... but I would have looked a lot less dorky with my own

Very meticulous and caring. Most professional eye clinic in San Francisco. Great location.read more

Dr. Iwach is excellent. He gets to the point and does not waste time on chir-chat. We drive 90…read moreminutes to see him, so efficiency is important for us. He is a good man. Knowledge and informed. My wife has been seeing him for 12 years and we have appreciated every visit we have had with him. I wish the Starbucks was still open down the street!

Had an appointment at 11am, showed up at least 20 mins earlier. Waited an hour, no doctor. No one…read moreacknowledged, no apologies, no information provided. Ended up canceling. You are clearly a customer to them not a patient. if I have to guess, they are most likely overbooking patients to avoid cancellations, maximize their profit. On your expense! John can wait who cares!

Avoid Dr. Steven Cohen…read more I visited this clinic to obtain a prescription for new glasses. When booking the appointment, I asked for an estimate and did not request any additional exams. However, an extra exam was added without explanation or consent, and no results or documentation were provided afterward. After receiving the prescription, I did not proceed with making glasses. When I tested the prescription at an eyeglasses store using trial lenses, it was immediately clear that the prescription was excessively strong and caused significant eye strain. I returned to the clinic to request a recheck. During the follow-up visit, Dr. Cohen spoke to me in a raised and dismissive manner, stated that I was wasting his time, and refused to re-evaluate the prescription using trial lenses. Despite my repeated explanation that I needed reading glasses, this concern was dismissed. I left the visit feeling unheard and disrespected. Patients seeking a basic glasses prescription should be aware of this experience.

I've been going to San Francisco eye specialists for 20 years and have been seen by Dr Swift. He's…read morevery friendly, gentle and thorough and I really liked having him as my ophthalmologist. I'm 75 and it was time to have my cataracts removed, so he referred me to Dr. Aguilar who did both eyes, two weeks apart. I am very happy with the results, and would it do it over in a second. Bonus, all the people that work in the office are super friendly.

Although Dr. Aguilar seems amiable enough, l was completely stunned by the lack of cleanliness and…read moresanitary hygiene during my visit! Although we are no longer in pandemic mode, COVID is still circulating as is RSV. l have lung disease and am in a high risk group for complications should l catch either virus. Suffice it to say, the eyes are a great entryway for viruses to infect individuals. l had to ask Dr. Aguilar to please wash his hands before examining my eyes and he got a bit put off by that. Who knows where his hands had been! The worst part, however, was when he stated that he was going to put an antibiotic ointment in my eye. Prior to applying the ointment, he asked me if l had received a COVID booster? l thought this was a strange question until much to my horror l saw him take out an almost empty small tube of ointment from his dirty lab coat pocket. Again, l had to ask him to clean his hands as he had been using the computer to make notes after reluctantly washing his hands initially. If l develop COVID in the next few days, l will know exactly where it came from...an unhygienic doctor who regularly puts his unwashed hands on the tube tip and the proceeds to place unsanitary ointment in his patients eyes. l couldn't wait to get out of there and flush my eyes! Now l just have to pray that l don't contract COVID or RSV. The worst part is that Dr. Aguilar clearly realizes the risk he is subjecting his patients as he wants to ensure that you are COVID boosted before possibly contaminating your eyes with the virus. If you do have a stye and visit Dr. Aguilar, please just refuse the eye ointment for your own safety!