My husband had a dental emergency on a Saturday. He is a patient at Austin Park, so I attempted to…read morecall their emergency line 3 times in 24hrs. After the 3rd call, I didn't receive a call back, but a text stating "Emily, yes, received calls but unfortunately we are out of town until Thursday morning. We are unable to call in pain meds as well , if you are able to find someone Monday I would try and secure an appointment." This text would have been very helpful after the first voice-mail I left on the emergency line. Now I know that they received the messages, but didn't bother to help us and give us the guidance we were desperately needing. I never asked for pain meds because my husband had already gotten some from the emergency room (that he had to go to because we didn't know what else to do). I called another dentist's emergency line who called me back immediately on a Sunday and was able to see my husband in the office the next day. He had exposed nerve and infection from a broken molar. This would have only gotten worse if the dentist (who didn't know us at all and did not have to take in an emergency patient) hadn't helped us. This experience showed me that the dentists at Austin Park Dental does not care about their patients. If they did, they would have helped us in our time of need. We will not be back to their office and urge anyone reading this to seek a different office as well.

I took my kids to Austin Park Dental about a year ago for routine cleanings and I wanted them to…read moreremove a supernumerary tooth that one of my children had. At the end of the appointment I was told that both of my kids had 2 cavities each which would need to be filled at another appointment. I was also told that the child with the supernumerary tooth would need extensive orthodontic work, because that tooth absolutely could not be pulled. She has perfectly straight teeth, so there was no way I was about to agree to cosmetic dentistry without a second opinion. I took my children to a new dentist and SURPRISE neither of them had any cavities! And that supernumerary tooth? A simple extraction handled it. Austin Park Dental is a joke.

Love Great Beginnings! The doctors, nurses and all staff are so nice. The space is welcoming the…read moremoment we enter the worry of my sons go away. Everyone is caring and it shows genuinely. We are far to drive to the location but worth it every time. Today we are here unexpectedly and they accommodated my 4 year old really quickly. I highly recommend and can't say enough how appreciative we are!

Great care given by all staff members. Wonderful dentistry office! Runs like a well oiled machine!read more

Beware if you're considering this office. I was late by 20 minutes due to a time mix up, and…read moredespite never being late before, they refused to see my son. I apologized for my mix up. When I asked about their "late policy", I was told it's 10 minutes--but it isn't written anywhere for the patients. Also, on my last appointment, they called and bumped our appointment 30 minutes early, and we sat and waited 45 minutes before the dentist came and did his filling. The lady at the front desk was rude and dismissive, and the office manager never returned my phone call. For families, it's also worth knowing, it's difficult to schedule siblings together because how they block their schedule. Disappointing experience.

Great staff. Very friendly and courteous. We went last month and My 8 year old was so comfortable…read moreand they made her feel safe and at ease. Its also very clean and nice inside with games for kids to play. Love coming here and always will recommend to others.

What an amazing dentist, and wonderful staff! Would highly recommend this office to anyone looking…read morefor a family practice dentist who really listens!

This is the most amazing dentist office. Starting with receptionists ( Judy and Jen) who always…read moregreed you by your name and are genuinely happy to see you and are always in a happy mood. It is always so easy to schedule appointments at my convenience and they are always there to help you in case you have an emergency. Everyone in that office is incredibly genuinely nice and caring and always happy and kind. I have been in the customer service industry for more then 30 years and I have never encountered nicer group of people. Dr. Kyle Eberhardt is a great dentist on so many levels. Aside being super nice, he remembers everything about you and makes you feel like you are his friend. He greatly cares about his patients. I'm not sure how many people love their dentist and the office, but with 100% certainty I can guarantee you are going to love this dentist and the entire office. Thank you so much to each and every one of you for providing excellent dental care and customer service that majority of this country should look up to you.

I visited this place 3 times in the last 6 months and every time there's multiple people in and out…read moreof my room people that wasn't a dentist it was like they was trying to make me feel uncomfortable. While she was pulling my teeth the pain was uncalled for my tooth was already loose and people walking in she saying to them it's a nice day outside with a evil look in there eyes and everybody that works there is a female young with no experience!!the receptionists are rude I will be calling someone about this problem and they damaged my teeth pulling out another

I've taken my GranDaughter there for my Daughter. I would highly recommend this Dentist for…read moreChildren. They are very fast & efficient.

We weren't sure where to take our kids for a pediatric dentist, and came on a whim. The doctors are…read morePHENOMENAL. Absolutely outstanding and both of my boys (5 & 7) LOVED their first experience here. I'd give it five stars however, they don't have any rewards for after a successful visit (our old dentist gave them coins and they got to pick a prize from a wall of random toys inside machines).

Dr. Ahn and Dr.Darr are absolutely amazing. My son is 9 and has terrible over crowding. His baby…read moreteeth just won't come out on their own. And they are so good with him. He has had 5 teeth pulled. And has never even cried. They talk to him and spend as much time as he needs to feel comfortable with what's going to happen next. They have great bed side manners. I have taken my son to 3 other dentists and the out come was horrible as they just wanted to hurry and get the job done and that was just cleanings and xRays. Not here though they are great! They are patient and totally understanding of the child's fears and discomfort. Truly a blessing for are family.

We just moved to Ohio last year from California and made the transfer of all the doctors and…read moredentists for myself and my family! Our son is 2.5 and has had 2 appointments here and loved both of them!! They are SO incredible with the kids! The dentist's and staff here are all warm and engaging down to even the scheduling / front office! My son did great but they made the experience for us a stress free one! Thank you ! He can't wait to return for his next check up !

Last week we had an appointment with Dr Julie WOW we are so excited to have found her. The office…read moreis absoulutely beautiful with all new state of the art equipement and a soft relaxing decor...But Dr Julie herself is the real treasure ! She is so patient and calming and a true professional. Dr Julie filled 3 cavities and she was so gentle my daughter didnt even need to be numbed...of coarse that was offered but her touch was so gentle it was not needed. I HIGHLY recommend anyone looking for an EXCELLENT Pediatric Dentist to check her out ....YOU WONT BE SORRY DR JULIE is AMAZING !!!!!

This was our first time at this dentist. I was very pleasantly surprised…read more Making an appointment was easy and my questions were answered. We were told very precise directions to this location and given options to prefill our paperwork for a quicker process. The office is very clean and the employees are very nice. So glad we found our new dentist. The proximity to shopping afterwards was a bonus!

It's is really good I really recommend it they take good care of all patients like there family…read morevery kid friendly

I've taken my children here for over 16 years…read more I started going there because at the time my son needed dental work at a young age and no other dentist would take him due to his age. And this happened to be the only pediatric dentist at the time. I wasn't exactly pleased with his services over the years but I felt stuck at the time because my son needed dental care. Over the years his prices keep increasing and his practice grew and he became less friendly and less patient focused. He seems to like the latest gadgets and your bill will reflect that. There was an issue as my oldest was seeing a orthodontist and because I had an argument with the orthodontist office the contacted this dentist and the tried to get me to remove my sons braces saying he would have cavities under them. I refused and told them I'd deal with the issue but my sons teeth are going to be straight first. They both were upset with me and so my second sons care was pushed to the side as the provider was upset with me and didn't want to address his need for braces. They basically black balled me and my son and I couldn't get anyone to put his braces on. I had to find another dentist that didn't know about the argument to get care for my second son. I told Dr Su office I was leaving his practice and to sent records to our new dentist but they never did. Then they would say I missed visits even after I already called them saying we were not coming back. They sent letters to me many times saying they won't provide service since we no showed but I already called them and spoke with them. Don't let the fancy little gaming system kid you. This office is just money driven not that most offices aren't but there are way better options since I stated taking my kids here. You can find a pediatric dentist anywhere now. Ps they do not take Medicaid cash only place

Dr Girdlestone was referred to us by a family friend about 10 years ago and it has always been a…read morevery pleasant experience. Never any complaints. The assistants are always very friendly and professional. We have always recommended this practice to our friends for their kids. I'm sure like any pediatric dentist, they watch a movie while they get their teeth cleaned so it keeps their mind off what's happening... so that's nice.

From the owner: What The Practice Offers…read more The Practice is state of the art children's facility that encompasses a variety of disciplines, techniques, procedures and skills that are adapted to the special needs of infants, children and teenagers. The Primary Focus Pediatric Dentistry is an age-defined specialty that provides both primary and comprehensive prevention and therapeutical healthcare for infants and children through adolescence. Pediatric Dental Specialty A specialist in Pediatric Dentistry is one who has completed a general college education, earned a doctoral degree in dentistry, and has completed two or more years at an advanced residency program. By being an age specific specialty, the additional educational training provides the dentist with necessary didactic background and clinical experiences. These skills quality the specialist as being uniquely trained to care for the needs of children throughout their ever changing stages of development and to treating condition s and diseases unique to growing individuals.