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Samuel Shantharaj, MD

5.0 (1 review)

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11 years ago

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Primecare Family Physicians

Primecare Family Physicians

3.8(22 reviews)
2.4 mi•Dunning

Worst experience I've ever had with a medical office. The lab staff and receptionists were…read moreextremely unprofessional -- they rushed me off the phone, didn't listen to my concerns, and repeatedly miscommunicated information to the doctor. When I tried to ask questions about serious side effects from a prescribed medication, I was spoken to rudely and even yelled at. I've personally known someone who died from complications due to medication side effects, so I take this seriously. I called the office seven times trying to get a safer alternative, and each time I was either ignored, misunderstood, or given another medication with severe side effects. Instead of showing concern, they made me feel like a burden for simply wanting treatment that won't put my health at risk -- especially considering my age and medical history. I was brought to tears by how I was treated. I am absolutely done with this office and will never return. It's clear that they prioritize speed over safety, do not take individual risks or age into account, and have no interest in genuinely communicating with or supporting their patients.

I have been calling for weeks, and every time I call they say that they're closed and I'm actually…read morecalling on the days they say they're open. And I call within the hours of business, and still no one picks up the phone. I have called several times requesting an explanation to a bill. Because I already paid it. And they're trying to double bill and all I get is a duplicate bill. What's going on here all I want to do? Is see my doctor I have a very busy schedule and I barely have time to show up to talk to a bunch of old sarcastic. women who's think they can talk to anyone any kind of way? If the doctor's here only knew that they keep smile on their face. But they treat their patients who are not Caucasian wrong. Looks like I might just be transferring my medical records and looking for another doctor

Samuel Shantharaj, MD - physicians - Updated June 2026

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