I'm honestly shocked to see anything other than five stars. I left my old dentist for Great Smile…read moreand I've had nothing but positive experiences there. The customer service model is excellent and most of all MODERN. I feel welcomed when I'm there, they do a great job, and they call the next day just to check on me. I've met and been cared for several members of their staff and everyone is friendly, kind and super-competent. I even recommended a close friend (who was also looking to leave her dentist) to great smile. The billing process has been completely straightforward. They tell you up front what insurance will pay and what you will pay out of pocket, and I've never felt pressured to have anything done that I didn't want to do, or couldn't afford. Couldn't give them a stronger recommendation based on my experience.

Will never return to that place. They literally assign me a doctor that wasn't on my network even…read morewhen I present my insurance card and I ended paying a lot of money for a deep cleaning. You definitely lost a customer today.

I was lied to about the procedure that they were going to do, dishonest about the tooth repair, and…read morethen turned everything around to cover their butt,

Dr Chi did my teeth Bad job She put in a partial plate (front top Teeth} They do not stay in…read more She should of known because the temps never stayed in. Now I have trouble eating. I went back in (new dentist) asked her to glue them back in and she said NO. She did give me an estimate Of $5,000 to fix my teeth. I payed $5,000 for something that is worthless. I also called that number---no answer----

Unfortunately one of my biggest fears has always been the Dentist so it's not the easiest place for…read moreme to go. I am usually one of those that looks at reviews but on every platform because there is always two sides. Shapiro Family Dental has truly been my first comfortable Dental experience grime the minute you walk through the door you can feel the energy. The staff is very pleasant they work cohesively like a family. My friend also went with me and had the same experience. The Dentists, dental assistants and the Hygenist Dee are super gentle explain every single thing to you in full detail. My friend needed more work than me and honestly compared to other dental offices she has visited Shapiro Family Dental is very reasonable. So I say Thankyou for ending my fear which in my 55 years no one has been close.

After having my wife exit this office in tears 4 times i decided to post her review. This Dentist…read moreoffice is like going to a bad used car dealership. Once you sit in that chair the "upsell" begins. If you have insurance they will find a way to squeeze cash out of you for some extra service that is not a necessity. They are lazy with follow up with submitting to insurance companies with treatment plans so be prepared for that frustration, And speaking of insurance, KNOW YOUR COVERAGE because they will tell you things aren't covered that really ARE covered in hopes you pay cash for it. Who needs that aggravation? Once you turn down one of their upcharge services they cop an attitude like you are stealing from them. This is the most nasty unethical dentist office i have ever seen. Run from this Fort Pierce office! Update:****** So my wife had an appointment today after this review, as she was sitting in chair with bib on, awaiting dentist, the office manager comes in with the above review printed and confronts my wife. That about sums up the level of unethical professionalism from this office staff 2 Response from the owner7 hours ago John - We do not tolerate yelling at our staff in our office and as result of you and your wife's behavior, we asked you to leave. If you are not happy with the fees quoted from your insurance company, then please contact them directly, as we only charge the contracted fees given to us by your insurance company. We hope that you find a dentist in the area that better suits your needs. Happy Smiles, #teamshapirosmile Counter Response: Add Dishonesty to your many faults: Lie number 1) You came in while my wife was in the dentist chair waiting for dentist for 20 minutes with a printed copy of my review left and came back after another 20 minutes and said "The Dentist will not be seeing you" So you asked my wife to leave because of our honest review. When my wife reached the Lobby yes voices got raised by my wife, myself AND YOU the office manager and was directed at no other staff For the 3rd Time we drove 25 minutes to walk out of there with no services being performed. Lie #2 We ARE happy with our great Insurance company coverage, We are NOT happy with your shady practices of saying things aren't covered and will need cash payment for things that are covered. a few examples( The mask during pandemic you wanted $15 saying insurance didn't cover, Insurance covered $10.00. Told us Bone graphing wasn't covered in an extraction procedure and would require a cash outlay, Bone graphing IS covered fully, I can list 4 more incidents) This is the Office manager not doing her job and instead of ever saying "oh i'm sorry, i got the wrong information" she morphs into a nasty disrespectful person and tries to blame the patient. OH we HAVE contacted our insurance company directly! That's how we caught you in your racket to squeeze cash out of Patients. The office manager at this Fort Pierce branch of Shapiro Dentistry is an absolute train wreck and should be terminated from her job, she is eventually going to get them Sued. Besides just not doing her job she is a blatant liar as reenforced by the response to my initial review. The dentist chair is a place for surgical procedures and should be respected, not a place for some unprofessional office manager to come storming in and shoving a printed copy of a review in a patients face. I suggest you self reflect on your poor office conduct or one of the following agencies might help educate you in changing your horrendous attitude https://floridasdentistry.gov/help-center/how-do-i-file-a-complaint/ https://www.ada.org/resources/practice/practice-management/dental-board-complaints

If I could give Dr.Ferres and her office 20 stars, I would. I have had extensive dental work…read morethroughout my life and have never met a more knowledgeable and caring dentist. I have been seeing Dr.Ferres for over a decade and every single visit I'm impressed with her and the entire staff from reception to hygienist and assistants. So much so that I've recommended everyone I know who is looking for a dentist. Even my father who went 10+ years without seeing a dentist due to fear loves going to the dentist now. If you are looking for a dentist who is meticulous, gentle, and an extremely competent and kind office staff, this is the office for you!

I have only written a handful of Yelp reviews over the years, I save it for the worst of the worst…read more Well, I had a horrible experience at this office with my disabled Marine Corps Veteran father two days ago. Dentist appointments already give my dad PTSD as he has Parkinson's which is strongly linked and largely caused by toxic environmental exposures like mercury fillings, root canals, co-infections, etc. Well, we had to reschedule his teeth cleaning multiple times because two months prior, poor guy, he fell and fractured his hip. When I tried to reschedule it a few weeks after he fell, Dr. Ferres' receptionist refused to make the appointment claiming my dad needed to be on antibiotics post-surgery to have a dental procedure, yes, even for a teeth cleaning, and to get a waiver from his surgeon (just think about that for a minute - a holistic dentist office is saying they won't see my dad for a teeth cleaning unless he's on antibiotics, a person who you know to be neurologically fragile, and you want to further disrupt his gut microbiome?! That was already a red flag). When we talked to his surgeon about getting a "waiver" from him for a teeth cleaning, he scoffed and was like, no, that's not a thing. So when I called to make this appointment for a second time with this same obstructionist receptionist, it was already long overdue. He needs to get regular teeth cleanings, every 3 months, because due to Parkinson's he has difficulty cleaning his own teeth, and we are trying to prevent any further dental complications. The receptionist told me that they had a cancellation for the next afternoon at 4pm. I said, well that's a tricky time for my dad with his nap and his meds, getting him moving again. She replied there were no other appointments until late January. I said, ok, we'll do our best to get him there on time. We were on our way, it was 4:05pm, the receptionist calls and says, if you aren't here by 4:15pm we will have to reschedule. I said, we will be there. Well, we hit every red light, and so it was 4:20 when we walked up to the office door, at which point this crazy receptionist is rushing the door to BLOCK us from entering. "You can't come in here, I told you on the phone that if you weren't here by 4:15pm, you would have to reschedule." I said, calmly, "My dad is disabled. It is very difficult for us right now with his hip fracture to get him moving." Mind you, this person is well aware of our circumstance. We were in route when she called, it's not like we were randomly late, she knows he has Parkinson's, knows that he has had to reschedule this appointment multiple times due to his recent hip surgery, we don't have a history of lateness, and she offered ZERO grace. I was appalled. She literally kicked us out of the office, didn't let us put a toe in, calling out after us, "We have a business to run." Like I said, we were in route, we had extenuating circumstances that she knew about, and WE WERE THE LAST APPOINTMENT OF THE DAY. It's not like it was 10am and there were multiple appointments to follow. The waiting room was EMPTY. I am shocked, saddened, and horrified at the deep disconnect between this person's sense of "business" over patient accommodation and well-being. So, I say, AVOID. A doctor who has someone with such poor interpersonal skills running her office, who would discriminate like this against a disabled veteran by refusing to make accommodation for his Parkinson's, a man who dedicated his life to service, family, and his community, at Christmas time no less, over being a few minutes late, is not deserving of your business. Shame.

I have been going to Dr. Matheny's office for many years. Have referred many friends and have even…read morebrought family members down because of the wonderful work he does! I will say I know from experience he is a perfectionist and that is what you want when you work with his staff. Beautiful people and beautiful teeth!

My husband and I are new patients of Dr. Matheny and we go to the St. Lucie Center for Cosmetic…read moreDentistry and we both switched from other dentists because Dr. Matheny and his staff are very personable and accomodating and I never had a dentist that I truly liked and was petrified to go to the dentist before I met Dr. Matheny. He put me at ease from the very start and I have a bad gag reflex and his techs are the best and were able to make me relax and they got the xrays without me gagging and Dr. Matheny uses high tech, modern equipment and he even has what I call "a magic wand" which is an instrument that he slides across the gum line while administering novacaine and you can hardly feel the injections. He is very thorough with his exam and took all the necessary xrays and fitted me for a bite guard because he told me my teeth were getting smaller from grinding them and the bite guard relieves it and I was hesitant because I was afraid of gagging doing the impression and he had me sit up and lean forward and sat with me and spoke to me the entire time and I had no reaction or gagging from the impression and now am using the bite guard and it does work. I also need 2 crowns on my 2 front teeth and I am actually looking forward to going back to have Dr. Matheny do the work and have my teeth look good because he is going to have my teeth whitened before the crowns and I am excited about having my teeth whitened and will actually smile with my mouth open because they are on the yellow side and I always keep my mouth closed for pictures. My husband is having extensive work done and said that Dr. Matheny is the best dentist he has ever gone to and I have recommended him to friends who are very pleased with him and his office staff. He takes Blue Cross/BS insurance, PPO, but offers a very good plan in his office also. My name is Arlene Cohen and my husband is Steve and we live in Tradition in Port St. Lucie. We both highly recommend Dr. Matheny. He will indeed, put a smile on your face!!!!!

Been coming to this office for 15 years. They recently changed from Ricard Family Dentistry to…read moreMariana Shores dental care. Since the change, I have not been happy with this branch, because that's what it is now. Used to be very personal relationship with the front office staff good relationship with the dentists and hygienist. Now you are a number in the front office staff is rude. Jasmine specifically, has a horrible attitude and basically told me she has no time for me and did not want to help me at all. Time for a new dentist. I can't believe they would throw away a 15 year relationship like that.

telling me i needed cavities redone where i had no fillings when i told him that he got upset with…read moreme.

Great service! The Great service started at the check-in…read moreand continued on from there.

Perfection Took…read morePeggy here for a haircut got mine done the same time and her nails and my nails first time. The staff was outstanding everything was perfect.