From start to finish, I thoroughly enjoyed working with Gold & Gems and especially Anna was an…read moreenormous help. I didn't have an exact vision when I first came in and she showed me all the various designs and choices that I could go with for engagement rings. Ultimately I had some specific things that I wanted: 6 prongs, but with the ability for two side stones because I had some small side pieces from my late grandma that I wanted to incorporate. Anna scoured their supply and when we ultimately decided that their current vendors had things that were close but not exactly we decided to make it custom. I thought that making it custom would have been a high cost but it was extremely reasonable, and ended up coming in under my budget but the ring was exactly what I wanted! My (now) fiancé said it was a dream ring and looked exactly how she envisioned. I have probably 20 or so emails back and forth with Anna as I made small tweaks to the design and coordinated visits to see the diamond or the wax mold they made for the custom ring before it was cast. Their communication was always swift and thoroughly answered all my questions. A main reason why I decided to shop locally is because I was concerned about getting the size exactly right. Even after discretely getting her ring size, my estimation ended up being slightly too big. I went in with my Fiancé and they said no worries, it was an easy fix! While their goldsmith was finishing a vacation, they gave us a neat attachment that would temporarily make the ring smaller so we could keep the ring over the weekend and bring it in on Tuesday when the goldsmith was back. Plus, they're also getting a free insurance appraisal complimentary as a part of doing business with them. They even sent me a CAD of the ring design so I could see it in a "3D" way which was awesome. Seriously, whether you go from their existing selection or you go custom the service they provide is high quality and very attentive getting you exactly what you're looking for.

CANNOT RECOMMEND RON AND HIS BUSINESS ENOUGH! I was looking for a unique engagement ring with some…read morevery specific likes and dislikes. From the very outset, Ron deeply listened, patiently showed me different designs, asked me the right questions so I could actually figure out what I wanted. He then spent time creating a gorgeous custom design for me, emailed me the draft photographs and made me a mould I could try it on. Throughout the process, Ron went above and beyond with customer service and made it a very fun and easy process. I have now got the ring of my dreams. I would give him 10+ stars if I could. Don't waste your time going to other jewelers in the area, trust me and go to Ron. This is a family business that embodies their values in every interaction with customers. The very best!

Pleasant and knowledgeable. I had some gold stick pins among my mother's jewelry after her passing…read more I had them assessed at J Austin. Although odd items, they were able to quickly identify them and give me what seems a reasonable value. I would definitely use J Austin again.

Over and Above, Awesome place to do Honest Business with for sure. I was welcomed with Sarah &…read moreAndrea, and the energy is uplifting. I was looking for battery replacement for 2 watches, Seiko, and Citizen brand, and I couldn't Happier and Grateful to have found this place.So affordable, but most of all the high quality of Andre's and Sarah's knowledge. I rate them a 10++, Thank YOU!!! Look no further people for a excellent Jewelery & Coin Business!!!!

We have both bought and sold items here. The staff are always pleasant and helpful. The prices seem…read morefair.

Be highly cautious selling precious metals here. They tested my documented .999 pure silver…read morebullion, wrote it down as .925 sterling on a receipt that completely omitted the required weight and transaction timestamp, and paid out barely 54% of melt value. When confronted about the missing legal information, they immediately offered a reversal rather than correcting their practices.

I went with my fiancé to go ring shopping spontaneously yesterday so we stopped in to just browse…read more The consultant was very nice Dana I believe her name was and very presentable. She answered any questions we had. Once we found a ring we both loved we sat down to get into the paperwork and Dana & Brandi were very thorough in their explanation, made sure we understood everything. This is our first piece from a jewelry store & we will be back.

When shopping for my wife for this holiday. I had the best sales experience ever. The manager was…read morethe person that helped me, Tresa, she helped me pick out the perfect set for my wife. Then showed me options for other holidays to follow, birthdays, Valentine's Day, anniversary. All the pieces mixed and matched perfectly. It made my shopping for the whole next year easy. She is very professional and funny and easy to talk to. Make your life stress free for 2017, and have Tresa help you plan great gift ideas for you loved ones. This company should put her in upper management just for her professional demeanor alone. So she could train and mold employees to be as great as she was for me. Not like these millennials that have no work ethics, that are a waste of space in a company.

I stopped into Burton's to get three coins put into coin capsules, and to check out their silver…read morerounds. I pushed the buzzer and was immediately let in and greeted. A woman buying a large bag of junk silver was being helped to her car by one of the workers when I arrived, and the staff of four was busy working behind the scenes. One of them found coin capsules that would fit my coins and I looked at some secondary market 1 oz silver rounds - purchasing one at only $1 over spot - which had me considering more! My neighbors, long-time residents of Grants Pass, recommended Burton as they know him personally. They trust his expertise. I had him look at two gold coins and a large cent. He was honest about their value and assessed them quickly, explaining why he would not get them graded. When my mom passed eight years ago, I was in this shop to sell off some gold scrap. That was a seamless experience that left me with a positive memory, trusting this place. This most recent experience just solidified my trust. I would not hesitate to recommend Burton's for both buyers and sellers. They can sell you precious metals and coins, and they know their business.

I've dealt with Burton's for a couple of decades. Honest and fair pricing! With so much fake stuff,…read morebuying from a dealer is also peace of mind.

In my emotional state of mind Angel's touch jeweler was more than willing to see past my tears and…read morewanted to work with an unique piece of metal with the consideration of it bringing a sentimental value.

We have had Angel's Touch work on several pieces of our jewelry. The results have always been…read morestunning. Meticulous work. Highly recommend Mr. Velazquez.

Hands down, best place to go for piercings. Female owned and operated, which is awesome. The staff…read moreare incredibly knowledgeable, friendly and helpful. They've also got beautiful jewelry available. After going here, I won't go anywhere else for piercings. I make sure to recommend them whenever I can.

This boutique is over the top incredible I would absolutely recommend them to any and all seeking…read moreto get a piercing of any kind! I was blessed to be in the very knowledgeable and experienced angel hands of Nicole she was so kind, patient and comforting this place goes above and beyond and it's worth every penny! Plus they offer high quality jewelry to ensure optimal healing and unnecessary exposure to toxic metals LOVE this place and the type of service they are providing

Don't use this place if you are under 30. they wouldn't look at my gold because I looked young…read more Took my moms gold and gave her thousands of dollars for it but because I looked young I was apparently a thief I'll neverrrr use this place again stereotyped the moment I walked through the door.. Bill was freaking rude. Don't do business here. I'm having my whole family leave a 1 star review never in my 30 years of life have I been stereotyped like this, I'm a hard working mother, wife and have never stolen anything in my entire life and to be judged by a grumpy old man like that was beyond inexcusable.. he could have just told me no and I would have went about my day but no he decided to just throw jabs at me the whole 3 minutes I was in his store. If you want to be judged by your appearance then this is the place to go. I went 5 minutes down the road to souther Oregon gold and pawn and they took my scraps and gave me a nice chunk of money AND THEY WERE NICE. Unfortunately for Bill and his ugly business I'm taking ALL MY GOLD to souther Oregon pawn and gold. I have lots of it too. So sucks to suck Bill you should have been nicer and you would have mine and my whole families business.i hope this damn place goes bankrupt and closes because they are not nice people.

I took my stepfather into this shop to ask the value of two gold coins. The person who helped us…read morepointed to the screens above her head and told us the current melt value. I like the transparency about what they'll buy and how much. I was immediately aware that this shop leans more into purchasing things for melt-value versus the numismatic value. The cases in the shop had silver coins displayed - mainly junk silver (silver quarters, dimes, halves) as well as rounds and bars. This shop offered the same purchase price as another coin shop in town for the $20 gold double-eagle coin from 1905 we brought in, but almost $200 more for the $5 gold coin than the other shop. I would come to this shop if I wanted to sell coins for melt value. I would check online before going in on the prices and what they are buying (I like this), but I probably wouldn't buy from them, and numismatic collectors would most likely not like this shop very much.