Services needed were performed to resolve issues.Unlike I was advised at other places of business that said I needed something else done due to bad parts .Very happy with the service and attitudes of all the staff there. I have a 2014 Passat and runs very well with 117,000 miles on it and getting 500 miles per tank on freeway driving. Thank you San Benito Tire Pros! read more

This place is wonderful! We have a boat and needed to replace the tires on our trailer and this was the only place that had the room. We arrived and the guys walked out to us to help right away. And the manager came out and looked at our engine of our car because we had some smoke and smell. This customer service is stellar and the value for our money was also amazing. Very reasonable and kind honest people. You will be in good hands coming here read more

Current and future customers who use this place be warned. Check your belongings and what is in ur vehicle before and after you drop it off. My mother dropped off her vehicle this morning and left her name lighter in her car door. This isn't a bic lighter from the liquor store this a st DuPont lighter starting price at 250 bucks. She had it tucked away in her car door where it always is every day. She took it went back and put it in her car and left. Upon returning she noticed that her lighter had vanished. She informed the team member behind the front desk her lighter was missing. After she informed them they then started to question her as if she didn't know where she had placed her lighter. Then followed up with the techs in the back who do the alignments. Everyone swears up and down nobody has taken the lighter. After they reviewed the footage they saw my mother putting the lighter back in the vehicle with nothing falling to the ground. At 10:30 Marco the alignment tech who worked on my mom's vehicle pocketed her lighter and then gave it back to the owner. When my mother picked it up this afternoon the owner said it was a mistake. I'm sorry you don't pocket an expensive lighter by mistake. The owner said this is the second time in 25 years this has ever happened. This is the second time someone has probably noticed and said something in 25 years. Be careful and be aware. The owner says quote. "He is still going to be employed there because good help is hard to find " looks like finding people with integrity is hard to find to lost a regular customer over it. Hope this helpful for everyone and makes everyone aware. read more

Disclaimer: I called ahead and made an appointment for the following day. Fast forward to the next day... I showed up on time for my appointment and I was told I would be in and out within an hour. (I was told that the process of getting an oil change ranges from 45mins - 1hr) So I sat inside the lobby to wait. Keep in mind, my appointment was at the top of the hour. As I waited in the lobby, I watched as my car sat untouched, for 28 minutes. As I began to suspect that I was going to be late for an out-of-town afternoon appointment I had mentioned to the techs prior... I decided I was going to get up to ask what was going on. Just then, I watched a tech take my car back to the bays to start working on it, so I sat back down. 50 minutes later, my car was back out front and ready to go. Was the car done in an hour? No. But, having an appointment sure beats the wait time of just walking in! Although friendly communication is not their forte... the prices are decent and so is the service. Definitely better than taking your car to the dealership these days. Solid 7/10. Probably will come back again in the not so distant future. read more

San Benito Tire Pros - Inside the shop / waiting area - Tires Near Me - Hollister, California

I have been taking my 150k+ truck to Ed for a few years. He does good work for a fair price.

Went in for a oil change, all my interior moldings were removed and left hanging. WHAT???? Happened? Front desk just looked like a deer in the headlights. They have gone from Heroes to Zeros in one Giant Fail. Too bad. read more

They actually fix a flat tire with a patch. Costco does a very poor job with plugs. They know tires and are experts. I will continue to use San Benito tire pros! read more

Every experience I have had at San Benito tire pros has been positive! They have helped me out in many pinches, and they are always friendly and accommodating. I would like to give a shout out to Raul, who showed me how to change my own headlights they also checked the tire pressure in my tires and changed my windshield wipers and did not charge me... If I could give more stars, I would read more

You don't always get what you pay for...was charged for a tire rotation that was never done. Called in about it, was offered the service or a refund. No one ever questioned my accusation, no one apologized or addressed the issue. Pretty disappointing when you are supposed to be able to trust that what you ask and pay for are actually done. I accepted a refund, but this sort of business practice is not only ethically not ok, but charging for a service not rendered, actually seems like it would be punishable by law. read more

I've been to this shop three times now, and every time have been helped out quickly, efficiently and with a very friendly staff each time. I recommend this shop to anyone that asks me where to go in town. This time had a leaky valve stem in the driver front, didn't have an appointment, called up and they said no need for an appointment for a tire repair. Just first come first serve. So solid. Went down, and had the job done in less than 20 minutes. Thanks team at SBTP for keeping the Jeep out there wheelin' . read more

I have lived in Hollister for 28 years and have always used San Benito Tire as my tire store and more. They have always provided A+ service. They are all wonderful, capable people with impeccable customer service. We are very fortunate to have a company like San Benito Tire in here. read more

I will make this short: 1. Honesty 2. Fair 3. Small family business 4. Value No need to go elsewhere. I drive all my vehicles from San Jose to go here. They also do the tires on my Stearman and other aircraft like P51 mustangs. These guys have that kind of care and reliability. read more

I've been bringing all the family cars here for tire service for years, and every single experience has been positive. Prompt, top-notch work at a good price. read more

I had a blowout on 101 near San Jose while on my way to visit a friend in Hollister; I was able to make it to Hollister on my donut, but knew I would need new tires to make it 100 miles back to the east bay. Brian and his crew were excellent in sourcing tires for my car and getting them mounted and balanced in less than an hour (the day before 4th of July, I should add). I might not be back soon because of where I live, but if I'm in the area again and need some tire assistance, I know San Benito Tire Pros will be my first call. read more

Big O and speedy said I needed to change my tire 100%. But San Benito Tired recommended that they try to fix it first before making a big decision about the tire. Whatever they recommend, I will do. And I probably won't go elsewhere for any of my vehicles in the future. It's very refreshing to take my car to a company that doesn't try to replace something that can possibly be fixed from the very beginning. read more

Ed Slate and the mechanic that worked on my truck were awesome and went above to get me back on the road. My truck broke down driving into Hollister. The tow truck driver recommended this shop. Ed knew I needed my truck back that day to get home. They replaced and repaired my alternator and water pump in the same day and made sure it was done right. The price was right in line with industry standards. I highly recommend this shop. read more

I am baaaack. Here with another rave review. I had an issue with a sensor and it was replaced but still brake light warning did not go away. Sadly I have to go to the BMW dealership to see what else it could be. Ed was very sorry as it will b more expense. I also need tires and I always get them there. With unexpected financial things going on with me we discussed different cost of tires. Ed spent a good amount of time comparing quality and cost. I really did get some knowledge I had not known. He is always patient with me and explains situations so a female senior can understand. I will research different ones , but will probably go back there for new ones. Thanks again for years of service. read more

The best! Quality and service are always five star! Staff is super friendly and accomodating!

yes they did a great job for me at a fair price went out of the way to take care of my RV tires. Ray Ennes

We have a farm with multiple vehicles, some of which are not street legal. These folks will come to our farm, usually the same day, to repair or replace tires. Their prices are very fair and their service is awesome! read more

I took my car into San Benito Tire on 11/22/22 because my tire wouldn't hold air for more than a few days. I called Ed the day before, told him what was going on and scheduled an appointment for the following day. I showed up the day of my appointment and told Ed which tire was giving me issues and gave him the key and left. I didn't hear back from anyone so I called in about 4-5 hours later to check on my car and Ed said that he was doing invoicing and my car should be done "soon". I never heard back again that my car was ready so I decided to show up after a few more hours. I picked up my car to find out they did the wrong service on my car. They never looked at the tire that wasn't holding air and instead did an oil change and tire rotation which I never asked for. I brought this to Ed's attention and he apologized and said he would perform the correct service the following day but still charged me $115 for a service I never asked for. He said he would "take care of me" for his mistake the following day. The next day San Benito Tire found the issue with my tire and replaced the tire. When I showed up to pick up and pay for my vehicle, I was expecting 100% of the charges from their mistake the day before to be taken off my bill. Ed could only offer me a 1/2 refund for performing the wrong service on my vehicle. Also the refund is not listed anywhere on the invoice which makes me believe it was never discounted. Overall, I feel cheated and scammed by San Benito Tire. Not only did they perform the wrong service and delay my vehicle but they charged me for it. I would not recommend this business to anyone. There are many options in Hollister so please stay away and take your car somewhere else. read more

San Benito Tire Pros - Invoice - Tires Near Me - Hollister, California

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This place is hit and miss. Sometimes good service and other times bad service. Just don't deal with that young guy there. Doesn't know what he's talking about. Can't follow-up to save his life. read more

Had my front & back brakes w/rotors replaced. Days later my brakes were grinding. As if my rotors were rubbing together. I took it back to get checked he said everything was fine and that it's suppose to make that noise for the 1st hundred miles. I then let it go a couple more days and the sound wasn't going away. I then returned it to have them replace the brakes with the warranty given. That was definitely a waste of my time & money. NEVER AGAIN.!! It may not be you're experience but it sure in hell was mine. read more

With regard to making customers feel welcome, it's clear for regulars there's a good rapport going on, but for a new customer, like me, I didn't feel the "welcoming" vibe. So it's a no for me. read more

Have had good luck at SB Tires in the past, but am now rethinking whether I'll ever go there again. Brought my old clunker in to get a front window fixed (stuck in the "down" position) and they worked on a back window instead--without fixing the front window. They kept the car overnight, with the front window down the whole time, and never figured out THAT was the window to work on. I realize that mistakes happen, but instead of admitting to it and offering to make it all right, the service rep wanted to argue the point and somehow just chalk it all up to "miscommunication." I had to argue way longer than necessary for him to grudgingly knock off the service charge for finally fixing the front window, while still charging me for the back window work I never asked for. (The back window, btw, was UP the whole time.) read more

San Benito tire is by far the best for customer service they can accommodate all of your needs from oil changes to brakes alignment tire repair and new tires they are very fast and very efficient I can't strongly enough urge you to use salmon new tire for all of your auto needs read more

Stopped in to get oil change and belt change. They scheduled me the next day. I was there at opening and left my truck. Called a couple times and was told by end of day. I arrived at 5:00pm and truck had not moved. Few minutes later they took it back and changed the oil. Then I was told they could order belt and schedule another day. I said no and left. Found another shop that got it done in 2 hrs from drop off. Will not go back. read more

We had our tires replaced and the alignment done as well as our tire sensors set. We were very impressed with San Benito Tire Pros professionalism and honesty. We have four cars and will be coming back, this is our new go to tire place. read more

I took my car to a dealership for routine service and they told me that I had a nail in a tire and it couldn't be patched. I called San Benito Tire Pros and told them what the dealership said. They got me in quickly, checked the tire, and told me there wasn't any reason they couldn't patch it. They had a very clear opportunity to sell me tires, instead they were honest and charged me nothing! We have always bought tires from them and will continue to in the future. read more

I have waited for quite awhile to write a review because I usually like to go to a place multiple times before I sing their praises. Hey anyone can have one amazing day or one horrible day. That being said... Every. Single. Time. This place totally delivers!!! From a new set of tires, a transmission service to a simple recalibration.... This place is awesome!!!! I have never encountered a rude or condescending employee ever!! This place is the best!!! read more

Ed at the downtown location is a straight shooter, a great trouble shooter, and almost always right. I appreciate his expertise, solid service, and responsiveness to my many questions and concerns with my aging Subaru. We are grateful for San Benito Tire and happy to have a local option in the neighborhood. read more

Called this morning to see if they could align my car, mount and balance my tires and put them on my car, said I could bring my car right down. They aligned my car and the lugnuts I had didn't fit with my new rims I had brought in. They ordered me lugnuts that will work and said I can bring my car back in Wednesday and will put the tires on for me. Fast and easy service, super nice and helpful place! Appreciate they could get me in and help me get the right parts. read more

They literally ripped my mom off when she took it in a few weeks ago. I thought they would check to see if she needed new coils or spark plugs. Pretty much the basics but instead they wasted her time and money on doing a stupid compression test. Very disappointed that you take advantage of a women who does not know a lot about mechanics, if I knew they be pulling this crap I would have done it myself. Y'all definitely need employees with more brain cells read more

I had a dilemma a few saturdays ago. Walmart let me schedule a tire installation but the store said their shop is all closed for COVID. I call here and they said come on in. I was in and out for 5 tires in under 75 minutes. Great job, great communication, extremely reasonable pricing. I will be back for my tire needs! read more

I'm be been here many times and always loved their service. Except this time. I called Friday early afternoon and confirmed I could drop my car off when they opened. I dropped my car off before 8 am. By 2:45 I had not heard from them so I gave them a call just to check. I was told my car was in rotation and would be done by 4 since that's when they closed. Showed up at 3:50 to pay incase they needed to close register. The worker asked if someone had called me to pick up. I said no and he said oh we didn't get to your car today unfortunately. You can leave it for us to work on it next week it or if you take it just know we didn't service it. My car was there 8 hours and although I understand sometimes they get behind they didn't even mention when dropping off they were behind or even call and let me know they wouldn't get to the car today. Instead they just made me wait all day until closing. Needless to say I went to Rossi's Monday and was able to get in same day with a guarantee the oil change would be done same day. read more

I can't recommend them highly enough! They have been at our place many times, replacing and repairing tires on tractors, utility vehicles, trucks and cars. We've never had to wait long when we ask them to come out. Friendly and experienced people show up on time and do a great job. read more

Take multiple cars here and they always do a great job with competitive prices. Brian is the man and sees to it that each customer leaves with a reliable vehicle. You'll see a full lot at most hours of the day for a good reason. read more

San Benito Tire Pros - Tires Near Me - Hollister, California

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The good - based on the aftermarket suspension I had on my truck, the guys San Benito Tire were willing to do an alignment on it to the aftermarket specs (still in spec for stock, but at a very specific window). Now the bad - one of the instructions I was given from the suspension company was 'do not adjust the outer tie rods' - they look adjustable, but arent, so the company told me to tell the alignment shop that information. So, when I dropped off my truck, I did just that. Orlando, the guy who took me in when I dropped off the truck, looked at me like I had a third eye in my forehead when I said that - he told me "who would adjust those - the stock ones aren't able to adjust". I felt a little dumb for telling him that afterwards, but felt comfortable they knew what they were doing. Fast forward to the end - I get the truck, and run home to jump back on a call. Afterwards, I run out and look under the truck and guess what? THEY ADJUSTED THE OUTER TIE RODS!!!! There were wrench scuffs all over my brand new $400 tie rod ends, and I could tell they were turned because the logos no longer lined up. I called San Benito Tire, only to be told by the guy that answered the phone, 'You didn't talk to me, you talked to Orlando. I'll let him know you called'. Well it's a day or so and still no follow up. And too boot, as I started to look the truck over, the paint on my wheels has ring-shaped marks on it from the alignment tool that I couldn't buff out (so now they're permanently damaged), and there were greasy handprints all over the door, console, and steering wheel. Zero attention to detail and concern for craftsmanship. I ended up rolling under the truck and checking all the fasteners just to make sure they did complete the job due to the apparently basic lack of concern and attention from whomever did my alignment. There are enough tire shops in Hollister to take your business to if this is the quality of work these guys do! Very disappointed!!!! read more

I had gotten a nail in a tire earlier in the week. Stopped at a gas station to help plug it but I knew I had driven on it. I brought my vehicle to San Benito Tire Pros to perform some services including a tire rotation. I mentioned the the plug in the tire to see what they thought. In addition to that my vehicle has staggered wheels, tires, spacers and lowered. They had zero issues with these additions. They called me fairly early on about the tire being damaged. So new tire. I inquired about the tread on the other tires and they were honest with me about the wear. Didn't try and up sell me. I decided to have them install some 20" after-market wheels on my wife's vehicle. They knocked that one out so I decided to bring my son's Mustang. Had them rotate and balance. Upon our return John informed me that the Mustang was in need of new tires too. I knew the rears were done but was hoping to get a bit more, hence the rotation. But probably 10K mi too late. John worked on a quote for new tires, alignment and labor. Pricing was great, now my son needs to save his pennies. Did I mention this was all on a Saturday? I first came in around noon and they finished all 3 vehicles by 4:15pm. Everyone was very welcoming and helpful. I appreciate the effort. read more

I've been going to San Benito Tire for 20 years. They are the best all service car and tire care I've ever experienced. They are honest, professional and friendly. I would give 10 stars if I could. Highly recommend. read more