I honestly can not give Milestone Pediatric Therapy & their fantastic team enough praise! My son…read moresaw Miss Emily & Mary for speech therapy for around 3+ months. We find them through an approved list from our insurance carrier, Kaiser. The office is clean, & check in process was some of the smoothest I have ever experienced. No shoes are allowed once you cross out of the waiting room. The front desk ladies are friendly & really got to know my son in such a short amount of time. They always knew he wanted to show them whatever toy he brought for the day & there was always a sticker he enjoyed getting they'd let him pick out. Payments were automatic and I never had any issues there. Within one session with both ladies, we were able to get him using words we knew he had in there-they just helped him bring them to life. My son & I were both bummed when we ended services due to him starting preschool & getting the services while there. Emily really grew on him. He would absolutely light up seeing both ladies. My son, his attitude, behavior, and speech all elevated by coming to Milestone. The absolute patience the staff has is incredible. My son had a couple sessions of occupational therapy and we absolutely loved our therapist as well. I felt included in each of his sessions with all the ladies & there was something we worked on each week to improve the next. My son went from saying a handful of words to now speaking sentences. We game together and he fully understands that we need to take turns. Started off as a super worried mama, and left confident that we would be more than okay. Thank you, thank you, thank you again to Milestone. LOTS of parking & super easy to find. Delicious cafe not far from the entrance!

This review is for the scheduling and billing department and not the physical therapists…read more Poorly trained personnel on insurance claim and following up on patients when there is a doctor referral. I waited about 3 weeks for the clinic to contact me after our pediatrician put in a referral to see PT for my childs torticolis. When I did not hear back I called the office, the first lady said she could not find any referrals then I spoke to a second person that said the paper work sent over was incorrect. I told her since this is a time sensitive issue to go ahead and put me in as a private pay so at least we can start the evaluation and make future appts if needed. Made an appt for an evaluation, only to be called by another personnel to cancel the appt because they are not able to figure out if they are contracted with my insurance. I told them I would still want to come in for the evaluation since its already been over a month and I would pay as private pay until insurance is sorted out. I ended up seeing Miss Paige and Miss Hannah. Both are great PTs and did help improving omy childs torticolis. I ended up using 6 or 7 appointments, 3 months had passed and each time they wanted to cancel my appt because they couldnt figure out insurance coverage. Long story short I finally had to email all the claims and what my insurance had cover and my copays that I had paid for them to finally realize what was happening. Insurance companies suck I get it. I deal with them on a daily basis at my job. But not having trained personnel to deal with the insurance complexities is not acceptable in the health care industry.

I first met Sharon at WAVE Hand Therapy in May 2023 after my second hand surgery. After navigating…read morethrough the Tricare system I was happy to find a professional willing to work with me. Her professionalism, expertise, and wonderful personality made for the best possible experience during my recovery. I was new to the area and wasn't sure what to expect with a new therapist. However, it turned out to be a fantastic match, as Sharon is top-notch at what she does and just as enjoyable of a person to spend the hour with. I highly recommend her and the other professionals at WAVE. Fast forward to 2025, after my shoulder surgery I knew where to go and who to see. Once again Sharon made all the efforts to work with me, my schedule and Tricare, so I can get the best care and recovery I need in order to get healthy. My shoulder is all healed, my range or motion and strength are back. Sharon did it again. Thank you Wave for all you do!

Occupational therapist, Sharon Soleimani, is very unprofessional, excessive anger towards VA…read moreinsurance, mistreating her client by abandoning a client in the middle of the therapy session due to her misinterpreting a VA referral and not willing to follow VA guidelines. I would put zero stars if I could.

We are beyond grateful for the OT our child receives by Yashi (she's the best) . From the moment…read morehe started, it was clear how special these sessions would become to him. He genuinely looks forward to every class, and seeing his excitement and joy walking in says more than words ever could. The impact on his development has been incredible. We've seen growth not only in his sensory regulation and skills, but also in his confidence, engagement, and overall happiness. Every session is thoughtfully guided with patience, care, and a true understanding of who he is as an individual. We appreciate her more than we can fully express. Anyone who brings this much happiness, comfort, and progress into our child's life will always have a place in our hearts. We feel incredibly lucky to have found someone who cares so deeply and makes such a meaningful difference in our child's journey.

We've had such a wonderful experience with Gina C. at Radiant Kids Therapy. Gina truly listens to…read moreparents' concerns and takes the time to set clear, realistic expectations, which immediately made us feel supported and confident in our son's care. What really sets Gina apart is her patient-led approach. She meets my son where he is and adjusts each session based on his needs in the moment. Gina is incredibly compassionate, sweet, and attentive to cues. When my son becomes overwhelmed and needs space--sometimes even needing to step into a quiet corner--Gina recognizes this right away and adapts without pressure. That flexibility and understanding helped her build real trust with him. Because Gina listens, observes, and adjusts so thoughtfully, our son feels safe and respected during sessions, and that has made a huge difference in his progress. She is a fantastic representative of Radiant Kids Therapy, and I highly recommend her to any family looking for a caring, patient, and child-centered speech therapist.

This review is for OT. Would leave zero stars if I could. The billing has been a constant issue,…read moreeven when we cancel appointments, we still end up getting charged. The sessions are advertised as 30 minutes, but in reality they feel much shorter. The therapist usually spends the first 5-10 minutes letting our son play, then about 15 minutes on actual therapy, and the last 10 minutes cleaning up and wrapping up the session. When I called to ask about it, the person I spoke with said it's because insurance only allows them to bill for 15 minutes of therapy. It's frustrating to pay so much when only about 15 minutes of the appointment is actual therapy time. Overall, we were not impressed and ultimately decided to pull our son out.

We have been going to My Kids Place since my son was 3 years old for Speech and OT but more…read moreregularly in 2024. He is now 5 and 1/2 years old. He has high sensory needs and severe speech and language delays. He loves the equipment and toys at this center for OT. Some speech sessions can be challenging because he's not motivated to talk, prefer to be under the table instead, etc. Our main Speech Therapist here is Ms. Vidya, she is fantastic! She has made so much progress with my son's speech. Chris and everyone here are very knowledgeable, experienced, and professional. These sessions not only have helped my son but also helped me with being a better primary caregiver for my son. It's really just from observing what work or doesn't work with my son during sessions and by asking questions to Chris and his team. One of the things that these sessions help me with is having a better understanding of my son's physical needs and being a better problem solver. For example, I was able to practice certain things outside of sessions to help my son with like desensitizing loud sound from hair clipper/hand dryer, putting on his clothes independently, etc. Overall, we are so grateful to have MyKidsPlace in our son's life.

My son had been receiving OT services with MeBe for several years. MeBe has staffing issues and…read morearen't able to retain good providers. For the last few years my son switched 3 therapists. In August 2025, he stopped receiving OT services as MeBe lost 3 OT providers at the same time. He was placed on waitlist until MeBe hires a new provider. Three months later he was discharged from OT services without opportunity to discuss this decision. If you want your child to received continues services, MeBe is not the right place for it.

Despite the important work being done in the ABA field, the company consistently fails to support…read moreits employees in meaningful or sustainable ways. One of the most concerning issues is the lack of communication and transparency. Employees often receive no notice when clients cancel sessions, resulting in wasted trips and unpaid time. In such cases, you're either told to clean the facility (an unreasonable expectation outside the role of a Behavior Technician) or you're abruptly reassigned to cover another BT's session without context or consent. The pay is among the lowest in the ABA field, especially when weighed against the emotional and physical demands of the job. The work environment is poorly maintained, with cleanliness being a recurring problem. The facility does NOT look like those posted online. The children's bathrooms and common areas are often unsanitary, raising valid concerns about hygiene, safety, and the general quality of care. A particularly troubling practice is the use of personal items like wipes brought in for one child that get used on other children, without the caregiver's knowledge. Additionally, BTs are often left in the dark about health-related issues like lice until after the situation is already "handled," which puts both staff and other clients at risk. Unsurprisingly, the company suffers from a very high turnover rate, which reflects the broader issues within the organization and further destabilizes the workplace. Overall, they show little regard for employee well-being, professional development, or proper client care. Even by looking at the reviews the only 5 star reviews are for speech therapists, not from the work being done!

Mr. Mark Wilson is a special occupational therapist. He's very patient and kind and advocates for…read morekids with special needs to have the accommodations they need. We haven't gone to an IEP meeting yet so I will update once we do, but I do feel that he is an assesor with integrity which is important. Too many therapists have improper training by districts and deny children a proper assesment. Mr. Wilson's facility is very comprehensive, clean and orderly...he has a big train set in the entrance which instantly calmed my child who loves trains. His front desk staff is kind, respectful and attentive. So far I have a high opinion of this center and this assesor and will bring my other children who need OT services here. I should also add that I've been to many OT centers and some are run in a very "mill"/"factory" way where the kids are pushed through. I did not get that feel here.

I understand trying to limit people inside due to COVID, but how are you going to expect a parent…read moreto be ok with leaving their child (one with special needs at that) with a stranger. Not knowing if it's going to be a good fit, or a parent feeling comfortable doing that. If grocery stores, restaurants and other businesses can have customers walking in and out, I don't see why it's an issue for a child's parent to sit in during a session. i'm sure exposure is already limited by not having normal amount of appointments. if i have to explain, plea or escalate my concerns to be allowed to stay with my child to ensure their safety, then it's probably not a good fit for us.

I rarely leave reviews, but I wanted to take the time to recognize the fantastic work of SDOT. My…read moreyoung son has been receiving OT services for 6 months, speech for the past month. He has had a few different therapists at SDOT. They have *ALL* been phenomenal to work with - deeply caring, communicative, highly informed. My son has shown substantial improvement in a short time to his frustration tolerance, physical coordination, social communicative skills, and self-confidence. He is a happier kid today than he was before we started, which is the best outcome I could ask for. Thank you SDOT!

Want to write a review to share our great experience with Jess. She's so thoughtful patient with…read moreour four year old. We were a little skeptical about the effectiveness of OT for our daughters emotional disregulation but we certainly saw progress and how the incorporation of sensory, play, and direct education. She loves OT and Jess!

We've had the pleasure of working with Megan over the past year and honestly, we can't say enough…read moregood things about her. She came highly recommended by a friend of mine who said she was the best, and she was absolutely right. We actually left our previous speech company and switched to J&S just so our son could work with Megan and she was completely worth the wait. She's incredibly knowledgeable, and she felt like she truly understood our son. She treated him with so much patience, respect, and genuine care, and built such a strong connection with him. Over time she really started to feel like part of our family. We're so sad that our son has aged out of the regional center, but we've loved working with Megan so much that we're now trying to get insurance to cover both of our kids so they can continue seeing her. We truly can't recommend her enough. Thank you Megan!!!!

When we started with Ms. Karina my boy did not know how to communicate with me and it was a…read morestruggle and Thanks to her knowledge He can now communicate with me of how he feels and what he wants I highly recommend her team J&S especially with Ms. Karina. Ms.Karina Thank You so much for all the support. My boy learned so many things with you and so Did I. I am forever grateful for all the support and the push you gave us. Going to miss you coming to our house to give us a lesson! Thank You again!

Profess sanitary rules followed yet the hand sanitizer the…read moretherapists uses expired in 2019 ?! Yikes

First of all, when you walk in you are pleasantly surprised by how home-like this place is. It is…read moreso much more welcoming and comfortable than a hospital setting. It is a small private practice, so the therapy sessions feel more personalized. I have been worked on by Angela and Sidi and they are both great! You can tell that they truly care about their patients and progress. Also, the "sandbox" machine is so neat! It feels like your arm is floating in outer space, but it's warm too, so very therapeutic. They also use hot packs, ultrasound, kinesio tape, paraffin wax, foam rolls, etc etc. The custom splinting is really cool too! It seems like they take a lot of types of insurance, and they also sell a lot of products that help with your recovery. I would definitely recommend SoCal Hand Therapy for anyone with an upper extremity injury. They are THE BEST!

Kara Dodds and the team at the clinic have been incredible. My daughter was born prematurely and…read moreneeded speech, occupational, and physical therapy. I've seen so much progress and improvement thanks to their expertise and compassionate care. The staff are amazing, and I would wholeheartedly recommend them.

AFTER 6 MONTHS OF NOT BEING A CUSTOMER, THIS COMPANY SUDDENLY SENT US A HUGE BILL -- TWO WEEKS…read moreBEFORE CHRISTMAS. Instead of blindly paying it, I did what everyone should do -- I CALLED. And guess what? THE BILL IS NOT EVEN CORRECT. I OWE ABSOLUTELY NOTHING. Those words came directly from the same office that sent it out. They "automatically charge" every visit... so explain how a bill magically appears SIX MONTHS LATER when my son hasn't been a patient at all. I asked for the medical biller to call me. I'm still waiting. Apparently, I'm supposed to stop my job and wait around because they made a mistake. THIS IS NOT AN ACCIDENT. My son hasn't been seen there in over six months. Sending a massive bill right before Christmas feels DELIBERATE. I WILL be filing a complaint with the BBB. Double-check your bills. Ask questions. Don't let companies intimidate you into paying money you do NOT owe.