We had an amazing time on our trip this year to KOA San Diego. We have been staying there multiple times. We have stayed and everything from an RV site to the cabins that have no bathrooms or showers all the way up to the deluxe cabin. This year we stayed in a deluxe cabin and it was absolutely perfect. plenty of bedding, air conditioning worked fantastic. The bedding in the bedroom downstairs was super comfortable. If we needed something immediately was brought to us. I love that they have an adult only Jacuzzi.. staff was incredibly nice and kind. I would definitely stay here again and recommend it. I do wish the café was open later 1:30 PM on some of the days during the week. I also love that it's very pet friendly. My dog is 15 and has terminal cancer, this cabin was the perfect way for her to enjoy our camping trip. Yes, there are mosquitoes but everywhere has mosquitoes. We used mosquito spray and we were fine. Looking forward to coming back. read more

We stayed in an Eco tent here in July at the beginning of comic con. The facility was mostly clean, there were plenty of restroom stalls as well as separate showers. The pool was very large and you could walk right in it as if walking into a lake (cool design). There was an adult only hot tub as well as an everybody hot tub, this was nice to get a break from the kids the first night. But the second day it was in desperate need of cleaning and I only got in for 5 minutes. The kids enjoyed the jumping pillows but it gets very hot in the sun so keep that in mind when choosing the time of day for that activity. The staff was friendly, the fish and chips from the shack were delicious, we had an enjoyable stay. The eco tent slept 6 of us comfortably and we made use of the fire pit and outdoor table and chairs. The only real complaint is that the pool area needed to be cleaned more often and that this place is a bit overpriced for the accommodations. read more

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Usually, this is a great place to stay, which is why this experience has been so disappointing. There have been unsanitary conditions around our campsite since the day we arrived. I reported the issue to the front desk on our first day, but now we're on our third day and nothing has been done to address it. The sewage odor is overwhelming, and the area around our campsite is unsanitary enough that my kids can't even play outside. This isn't the level of service or cleanliness I've come to expect from the KOA team, and it's unfortunate that the issue has gone unresolved. read more

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Our stay at the San Diego KOA exceeded every expectation we had. From the moment we arrived, it was clear the property is exceptionally well maintained--clean, clearly marked, and beautifully landscaped with mature trees, manicured bushes, and vibrant flowers throughout. We especially loved the fire pits, and the firewood delivery service was impressively fast and convenient. Our cabin was another highlight--spotless, thoughtfully appointed, and incredibly comfortable. The air conditioning worked perfectly, which made our stay even more enjoyable. Getting around the campground was easy, and it was simple to connect with other family members staying nearby. Despite seeing some reviews mentioning noise, we experienced none at all--just a peaceful, relaxing atmosphere. Check-in was quick and seamless, and every staff member we encountered was warm, welcoming, and genuinely helpful. Their friendliness really added to the overall experience. We wouldn't hesitate to stay here again and will absolutely recommend it to friends and family. Whether you're traveling as a couple or with family, this is a fantastic place to stay. Room - We rented the Deluxe Cabin (Full Bath with Shower), KOA Patio ® Sleeping Loft. One room had a queen-sized bed, another very small room had a bunkbed (2 beds total), there was a couch in the main area that folded out and there was a large loft space with what looked to be a queen-sized mattress. Note, you couldn't stand up in the loft (perhaps small kids could - I'm 5'2" and could not). Kitchen had decent sized fridge, stove, microwave, toaster, pots, pans, and utensils. Outside was a propane grill (worked great), a fire pit with 4 Adirondack chairs and tables and an umbrella covered picnic table with I believe 6 chairs. There was also a stand up bar height table by the fire pit. And I almost forgot the best part - one bathroom with sink, toilet and shower. Linens provided (bed and bath). Nearby activities: Very easy to travel to all the sites from this location (beaches, parks, zoo, etc.) SafetyI felt very safe staying here as a female. Food & drinks: They have a cafe of sorts on site but we did not check it out. Of note: Some of the outer perimeter tent campsites were right off the freeway. My cousin who stayed there said it was a little bit noisy. Where we were DC203 was very quiet and peaceful. read more

San Diego Metro KOA - Deluxe cabin with kitchen and bathroom (good for 6 ppl). Oh and parking was right out front! Could fit 2 cars. - Campgrounds Near Me - Chula Vista, California

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Our second camping trip here with my son! The first time, I booked a tent site for $85 a night because I wanted us to have an authentic camping experience and create special memories sleeping inside a tent. Today, I booked the cabin which includes one full bed and a bunk bed, providing sleeping accommodations for four guests. I paid about $143 a night but FYI it does not come with linens. You do need to bring your own linens or you can request it for an additional $15 per set. The cabin was really cute, and I liked it a lot. It was clean, comfortable, and well maintained. The best part was that we were at Room 1412, which is right next to the cooking station, and very close to the bathroom making our camping experience much more convenient and enjoyable. My only complaint is the porch swing. It was very squeaky. The constant noise became quite annoying and gave me a headache. The cooking station has gas grills available for guests to use, so we didn't even need to use our own charcoal. It made our camping experience incredibly easy, and convenient. There are lots of fun activities for kids to do like the jumping trampoline. Bike rentals for $13-$20 an hour which opens from 8 AM to 4 PM and they also have a big swimming pool to cool off. They also have a gift shop and a café. There is also an area as well passed the bathrooms and RVs where you can play volleyball or sometimes they offer some sorts of different fun activities depending on the day or events. We always have an amazing experience, although I met a "Karen" today, but I did not let that ruin our beautiful staycation. At night, you can order wood if you want to have a bonfire or make s'mores and they will deliver it to your cabin for $9 a pack. I think this is one of my favorite spots and things to do in San Diego with my son. read more

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Great amenities and staff was great. Pool and jumper pad were both fantastic. Sandcastle restaurant food was good. Bad sewer smell, camp sites a bit dirty. Terrible fire pits. TONS of kids riding around fast on E-bikes, no helmets. I would encourage them to crack down on E biking rules. read more

We stayed for a week and so glad we did! Each day there was fun events, dj at the pool, bouncy pillow, arts n crafts, karaoke, shaved ice, water balloon toss, rental bikes, the walk in pool is great! The kids had a blast and felt very safe. Grounds are immaculate. The event coordinator is amazing and front office staff treats you like family. Can't beat it, location is pretty central too. From Rv sites, cabins, mini houses, tent sites, dog park, they have thought of everything. read more

Stayed in a deluxe cabin at San Diego Metro KOA and had a really great experience overall. The cabin can comfortably accommodate up to 6 people -- there's a queen bed in the master, a queen mattress in the loft, bunk beds, and even a foldout couch. It came fully stocked with linens, towels, and even beach towels, which was a nice touch. The kitchenette with a full-size fridge was perfect for our needs, and outside we had a gas grill, a table with an umbrella that seats six, plus a fire pit with four Adirondack chairs -- great setup for relaxing evenings. The air conditioning worked really well, which we definitely appreciated. The bathroom was on the smaller side, and the sink never got hot water, but the shower and kitchen hot water worked just fine. Honestly, having a private bathroom at all was a big plus compared to walking to the shared comfort station. One thing to note: there's no daily housekeeping like a hotel, so you'll need to tidy up after yourselves during your stay. The campground itself is clean, well-maintained, and gated, so it feels safe and not open to random foot traffic. There are tons of amenities -- pool, playground, convenience store, jumping pillow, dog park -- though we didn't use many since we spent most of our time at the beach. They also offer firewood delivery for a fee, which is super convenient. We had read some reviews about noise from other campers, but that wasn't our experience at all. Everyone seemed respectful of quiet hours, and it was peaceful during our stay. Beds were comfortable -- definitely beats sleeping on the ground or an air mattress. Location is also a big win, with easy access to beaches and Balboa Park. Would absolutely stay here again if we're back in the area! read more

Glamping with the RV--our family's first time trying out an RV/campsite experience, and I thought it would be the perfect spot since it's down in SD. As we drove in, seeing a few homeless people under the bridge was a bit unsettling, but I figured we wouldn't need to venture out much for shopping, so it wasn't a huge deal. Well, turns out, we did need to make a walking trip to Food 4 Less. And, let's just say, that wasn't the most exciting part of the trip. The campground itself was awesome! It was great to see all the different types of camping options--tents, cabins, villas, and those gazebo things in the back. We especially loved the 24/7 showers. The pool was perfect on weekdays, but once Friday rolled around, it got super crowded. I think it would help if they had a second pool to spread people out a bit. One of my favorite features was the option to pay for firewood with free delivery and setup right to your campsite. The jumping pillows were a hit with the kids, though they got a bit too hot in the summer sun. Still, they were perfect for afternoon fun. We brought our dogs along, and the K9 play area was great for keeping them entertained. I really loved all the activities for kids, but I wasn't too thrilled that almost all the fun activities came with an additional fee. Overall, it was a really nice experience, and we'd definitely come back in the future. read more

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This is the last time we stay here. I completely understand the need for a 4pm check in time. But not letting your guests to hang out while waiting for the room to be ready is a deal breaker. read more

The place is nice. They have amenities for kids, play area and jumpy. Whatever you do, do not sign up for the rewards. Not even worth it. It's extra $40, you get 10% off when you check in and can never get free night stay because if you even accumulate 25000 points you only get $25 off. The staff there can help help when you ask them for information on your account. We stayed there for a month, they are quick to collect payment the first of the month but the benefits do lot accumulate in your account. Place is nice just to stay there for a few days but don't stay there long term and whatever you do, don't become a rewards member. read more

I stayed there for a weekend and it was a nice place to stay. Clean and staff was good. The only problems I had with it was that there was a Karen there filing complaint against me or might be a racist person. I am Asian and my wife was Hispanic. Got a text from the KOA about rules and regulations on noises and leaving stuff out like bikes. Which don't have bikes and we played a Latin music for about 10 minute in the day time and not quite time 10pm. We didn't leave any food out. We had an RV toy hauler. KOA didn't post my review up because it want to stay in a good standing. Again place is not bad. Just the people there camping with you are. read more

Many amenities for our grand children. However our site was not clean when we arrived, the concrete pad and table were extremely covered in bird droppings. The concrete had not been rinsed off. An employee came by the day before we were leaving and apologized read more

This is such a great family, friendly campground. The cabins and tents are awesome and all of the amenities for the kids really made it the best. Seems like the staff really tries to do a good job of keeping up with all the visitors and the maintenance team was always around and busy working on things. read more

This is such a great family friendly campground. From the activities for kids, k9 park for the fur babies. We always enjoy our stay here. The kids ride bikes all day, jump on the blob, and swim in between the activities they want to do. The cafe has the BEST lemonade ever! The loaded fries are pretty tasty too! Friendly, helpful staff. We will be back! read more

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The place was great as well as the campground and amenities but the only terrible I experience I had was with the food service at their restaurant Surf Shack. I tried ordered a breakfast burrito & asked for a chorizo and egg and got just an egg burrito and when I brought it back they said they could make me a new one. I waited for a long time & saw other people getting their food so I asked how long the burrito would take only for the lady to just walk away and disappear. Another worker came up and said they forgot to make it. All the workers were just standing there and looking tired and inattentive as well so it was just a bad experience overall. read more

This park is the ultimate "kid friendly" camping experience. Tent sites, cabins, park models, RV spaces of varying types - and many amenities to keep the kids busy. We were last here 17 years ago, and the improvements since then are massive and stunning. A huge pool, restaurant, kids activities, etc. Be advised though, the roads are narrow and RV sites not super big. If you've got a trailer or coach bigger than 30 feet, it'll be a tight squeeze here. Watch for the kids! They're zipping around all over the place on bikes, skates, scooters, etc. It can be noisy - most of the guests here are living outside (tent camping, or outside the RV with a campfire and TV set going). That said, if you're cool with all this, you'll probably have a great time. read more

My family has been coming here for yrs, it's kid friendly, clean the amenities make this a desirable place to come. Bobby and Bianca, we have see for yrs and are so awesome and accommodating! Bobby makes sure everyone is included and is a super people person. Bianca, we really do appreciate she takes in making sure our family is together, if at all possible. Is a bit pricey but to see how happy the kids are well worth it! read more

I've been staying here for over 15 years. It's been a family tradition and my father is a member. This place has never been perfect but what place is? But my complaint is we stayed in a deluxe cabin with my 6lb chihuahua and they are claiming he made a large scratch in their couch cushion and charged us the pet deposit. The couch cushion was scratched when we got there and the arm rest had some wear and tear so I figured they knew what their cabin looked like and didn't think I needed to inform them of the issue. Well I should have because even with the picture my mother in law took proving the scratch was there before hand doesn't matter and I was told by Al "what's done is done." Al also said that his head of housekeeping has been with them for 6-7 years and they always inspect so they would have caught it before our stay. Which obviously they didn't.... Also he allowed my dad to authorize a payment on my credit card which should be illegal since it's in MY NAME not his. But again "what's done is done." Photos attached. read more

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We LOVE staying here! The staff is friendly and the park is beautiful. We come several times a year to escape the AZ heat! This past weekend once we got there our A/C's went out we had a mobile tech come out and after dealing with warranties and schedules the only day and time was check out day... we went and spoke to Al and he kindly said we could stay past checkout and wait for the repair to be done! We couldn't have done that with out the support of the staff at the KOA! You won't be disappointed and you'll end up loving it here like we do! Thanks Al! We appreciate you and your staff! See you next time read more

San Diego Metro KOA - Campgrounds Near Me - Chula Vista, California

Loved it!! I've never heard of these or been to one & I needed a cheap place to stay in SD with my husband, good friend, and our dogs. All the hotels looked beyond sketchy so when my friend sent us the link for the glamping tent, I was still skeptical, but it seemed like a much better option. It was!!! And I'm so glad we stayed! You could hear the highway from where we were and the streets were littered with kids. But it was clean and comfortable. I will definitely be back but maybe to a cooler more secluded location next time. read more

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Stayed for Thanksgiving weekend. The Kids Club is what made our stay wonderful. Bobbi is delightful and we love her energy. The Xmas Tree Lighting festivities were a hit! Thank you. read more

I spoke with Rachel at the KOA in Chula Vista. We had an issue with our key situation and she went above and beyond with her devotion for her job and also her customers, putting them 1st and making sure that there was absolutely no inconvenience to us. I truly appreciate her work ethic and in my opinion a work skill that is being lost in our era. Because of her we will definitely be coming back to the KOA, customer service really does go a long way in helping out the customer. Thank you again Rachel! Also the KOA is just spectacular as well, hidden gem in the area. read more

San Diego Metro KOA - Campgrounds Near Me - Chula Vista, California

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We had a great time sharing the Halloween festivities. Fun parade and pumping patch. Activities were a bit unorganized but still had fun. read more

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We just finished an amazing stay at San Diego KoA, and I can confidently say this is one of the best campgrounds we've ever visited! The grounds are impeccably maintained, with minimal dirt or mess, and the staff here goes above and beyond. It almost feels like they're overstaffed (in the best way possible) because you'll find them everywhere--always ready to help with a smile. Our kids were thrilled with the number of activities available, and the best part? Everything, from the activities to the gift shop items and even the snow cones, was reasonably priced--no gouging here! We did tye dye shirts, slime, legos, painting plasters, snow cones, bike rentals, etc. There was a brief issue on Saturday when the power blew due to the 96-degree heat, but we were incredibly impressed with how the situation was handled. Within 30 minutes, everything was back up and running, and an employee came door-to-door to personally check on everyone and ensure everything was restored. A special shoutout to Bobbi, the Recreation Director, who was actively involved the whole time we were there. She suggested we come back later in the month for the first weekend of their Halloween festivities, where the entire campground is decorated, and they do door-to-door trick-or-treating. We were so excited about this that we booked another stay right on the spot for three weeks from now! We cannot recommend enough --whether you're here with family or just looking to relax, you won't be disappointed. We're already counting down the days until our return! read more

San Diego Metro KOA - Campgrounds Near Me - Chula Vista, California

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(2/5) Review: 2025 Fall Festival Stay Our family has been attending the Fall Festival at this KOA since 2019, and it's always been one of our favorite annual trips. The campground itself is great -- well maintained, clean, and full of nice amenities. The RV spaces, especially the preferred pull-through sites, are large and convenient. That said, this year's Fall Festival was a real disappointment compared to previous years. The overall energy was noticeably lower, and the number of activities has clearly gone down. In past years there were hayrides, a dance party, and scheduled crafts throughout the day on Saturday. This year, those were gone. What's left is just pumpkin carving (with fewer and lower-quality pumpkins available), a small carnival with no real prizes, and trick-or-treating. The Friday night magic show was also underwhelming. It's disappointing to see the KOA cutting back on what used to be such a fun and festive weekend, especially as the prices keep going up. Also, it feels unfair that the guests in deluxe sites are able to rebook those same spots year after year -- it makes it nearly impossible for returning families like ours to ever get a patio or deluxe site, even after six years of attending. We still love this campground, but we truly hope KOA brings back the full Fall Festival experience that made this event so special in the past. read more

4.5. My 7 year old wanted to go camping and after the traumas of camping as a child we thought this would be a good introduction to seeing if we could handle real tent camping. We stayed here on a Saturday night in one of the "glamping" tents aka Eco tents. These tents have a full size bed, a separate area with 3 bunk beds, sink, coffee maker,microwave and fridge that has freezer and fridge part. There was a trash can in there and a rug that covered most of the floor. I appreciated that the bed had a high head board and foot board so if you are laying in bed you aren't awkwardly staring into someone else's tent and they can't see you. The tent walls allow you to have vented screens to allow air in or a closed regular tent wall. I am short so some of the zippers were too tall for me to reach to open so we didn't get to fully air out the tent. The area also has a gas grill, picnic table, fire pit with 4 Adirondack chairs that have a place between them for drinks or food. These tents have your parking space behind them so it is easy to load and unload. These are also super close to the restrooms and showers. Showers are individual rooms with a door that closes. I didn't use them but peeked in and they have a bench outside the shower area, and a spacious shower. Bathrooms had a hood amount of sinks and stalls. Bathrooms were clean and supplied. Check in was easy. Staff at check in were friendly. Keys are on sturdy metal surf board keychains. We didn't know about the $50 deposit for dogs but they stated as long as there was no damage we would get it refunded (we did). They stated if we needed firewood they would deliver it to campsite for $8. We had gone to Home depot and bought wood for more. We tried to check out the rock climbing wall(which no longer exists). But we went to the jumping pillows, did the beach treasure dig which requires a purchase at the gift shop. We did the $19.99 plus tax bag and it had been sitting around for a while and had moisture or got wet as the shark tooth necklace disintegrated after opening. We checked out the dog park, which is by the basketball court. They also had a gaga ball court? Pit? We did not see the horseshoe area or the surf shack shootout. They did have movie under the stars which we didn't know about and were trying to light a fire and make smores. Sunday we checked out the playground and got a barrel ride before check out. I will say this place is crowded. Sites are close to each other and there are tons of people. Tons of kids. Many just roaming, riding bikes, blaring music etc. it did get quiet during quiet hours so we had no issues with getting to sleep. It is well lit to get to the restrooms as I went in the middle of the night. We had breakfast at the Sand castle cafe and food was mediocre (bland) and overpriced. We got chilaquiles $16, kids breakfast #2 $10 and the big kahuna burrito $12 for a total of $41.32 with tax. Ordered a hot chocolate separate (their coffee machine was broken, only serving drip coffee which was still like $5) and it was $4.35 with tax. Overall a fun experience for us and the dogs! We will be back (when there is availability! Seems to be booked on the weekends regularly) read more

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For all my Yelpers that love to camp, this place is a gem. My suggestion would be to become a member so you get notified of any deals coming up. We have been to multiple locations and this is our favorite. My 17 year old son loves it too. They have lots of activities and amenities that include jumping pillows, salt water pool, barrell train, rock climbing wall, activity center, cafe, and a location to rent bikes and other cool equipment. Make sure to check the calendar before you visit because each month they have other activities for the guests. On our trip, we were able to do the Snow Cone Social and make our own tie dye hoodies. The kids love it. The campground itself is huge and so many different accommodations. We usually do the true camping in a tent, so we book tent sites. our last visit we were in the tent village, which is a strip full of spots. You are closer to the people next to you, so if that's not what you are into, I would suggest book in a regular tent site. If you are a glamper, they do have cabins and deluxe cabins that look pretty cool. They have a couple of yurts, which is a must do for me. And if that's not your forte, you can also bring your own RV and park it in a spot. These spots have a fire pit which is pretty cool. I will definitely be back to this location especially because it isn't too far from Downtown. read more

San Diego Metro KOA - Campgrounds Near Me - Chula Vista, California

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We came for Marie Luther King weekend We arrived late at night the office was open until 9 PM , we got texted often with nice messages about our ETA. The camp was Huge , nice clean Lots to do, unfortunately It rained all weekend and couldn't do much. The store was equipped with everything you may need, wine, spirits souvenirs, food items, toys etc. The dog park was great! to bad it was muddy. The camper sites were very close to each other, and not much grassy area mostly cement. But overall really nice !!! read more

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Everything I love the canine center. It was really good. It was probably the best thing here because I have four dogs. It was really good to use and the swimming pool was also very amazing. I had a good time so I hope a lot of other people have it too. read more

Turned us away from using the amenities when arriving at 1:30 with our 2 month old and 2 year old. People cannot perfectly time their arrival to align with 4pm check in, guests should be allowed to use the pool area especially when they are willing to spend $150 on renting a cabana . I did the express check in as soon as I received the email around 8am. This is ridiculous. I have been coming for more than 8 years and have never had such an inconsiderate response to arriving early. Mind you, it was 1:30pm early arrival, come on KOA. Guests should totally be allowed to use things as they wait . Not very family friendly of them. read more

We have been camping here labor day weekend for the last several years and in 2023 we added in a Halloween trip as well. The staff have many activities for the kids to keep them entertained all weekend long. The food in the restaurant is great, but on the pricey side. We love camping here! read more

San Diego Metro KOA - Pumpkin patch - Campgrounds Near Me - Chula Vista, California

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We had the best experience with two adults, two toddlers and two pups. The social events they had for our kiddos were amazing and the staff was so great the whole time. The grounds were clean and I literally had no complaints. We can't wait to go back! read more

We take our grandkids 'camping' each summer. They enjoy swimming pools, jump pillows, bikes & crafts so a KOA getaway is a good option for a couple nights. When they are a little older or we have more time, we'll go camping. This urban KOA has great activities for families - a large pool, bike rentals, gold/jewel panning, scavenger hunt. There's also a small snack bar that serves light meals & drinks. The freeway is nearby but surprisingly quiet, a least at our Rv site. There's plenty of trees offering shade but can drop a lot of debris onto your roof & awning. A flock of birds like to overnight in these trees & can add to the mess. Fire rings are at most sites (or can be delivered) along with/ firewood purchased at the office store. This KOA doesn't offer the beach but all of San Diego's sights are a short drive away. read more

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KOA San Diego is nestled between two cities National City and Chula Vista. For many years I've been driving by this place and never knew what a great hidden place was just a few minutes from our house. We were invited to stay over the weekend for a birthday celebration. We initially decided to reserve a tent site, but as the days came closer to "camp" we decided to change our plans and get a cabin that came up last minute on the KOA site. We are not campers so it was nice to know that we can still be part of the festivities and not worry about bringing much. Our newly deluxe cabin with patio was amazing. Perfect size for our family. It had a king bed downstairs and a queen bed and two full beds in the loft upstairs. AC, with a full kitchen and a dinning table. Talk about a staycation in San Diego. Our kids had a blast riding their bikes around the property and going to the underground trampoline or the playground. There's a whole schedule for the week full of activities for the family. Friendship bracelet making, bingo night, decorate your own pillowcase, and many more activities. It's endless fun. The best part was the huge pool. You can also rent a cabana for a good price compared to other places. The weekend we went was very busy. There was a church group and a few birthday parties, but that didn't stop us from having fun! There's a convenience store next to the check in area and a cafe. The location to the KOA was near the freeway, but not once did we hear traffic or cars driving by. It truly felt like we were somewhere else. The staff around the property was very nice. This is just the starting point of our camping adventures. Next time we will stay at other KOA's and enjoy the other cabins available. read more

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Customer service Al treated my family horrible during our stay we needed up buying 4 camp sites and not staying over night he confronted us three times about our wrist bands and where we could use the site and was making everything uncomfortable he even made the birthday girl not want to stay he harassed us and possibly because we are Hispanic our family spent a lot of money to stay there we go every Easter and never have a problem till now he said we hogged the gazebo for our group and we could not do that and repeatedly questioned our guest and family for the wrist bands but no one else was harassed like us the park was not busy we made up 24 people and we paid for the spots I have not been treated like this ever but now because of the whole immigration problems maybe he assumed we are illegal it was only AL who hassled us so sad I know it's a private owner but come on you are discriminator sadness don't go there without proper legal docu read more

San Diego Metro KOA - The only sigh posted it doesn't say we can't use the gazebo - Campgrounds Near Me - Chula Vista, California

If you get the older lady at the front, ask for someone else to help you. She COMPLETELY screwed up our reservations. Our parties made reservations in March, for a stay in August. We called and asked that our sites be next to each other since we are in a tent and the other is in an RV. They said no problem. We (tent) get here and check in and of course, mention the same thing again. The older lady put us in 1308 and said the other party would be in 1206...not bad, just a couple spaces down. Well we get here and an RV is already in 1206, but 1205, 1207 and 1208 are empty. We figure she misspoke and meant to say one of the other spots, so we unloaded the car and started setting up in our spot. As we're doing so, we notice that other RVs are coming in and parking in the empty spots that were close to us, so once we finished getting everything set up, we went back up to the front desk to ask again about the RV spot. The younger and more competent female employee looked at the map, and the look on her face was a dead indicator that she realized that the old lady had messed up. Apparently, RV spots 1205-1208 were all booked together, so our RV party was actually getting assigned 1201. Guess what tent site was right across and empty? Yup...you guessed it!! 1301!! ‍ Honestly don't know how some people get by in life. We have a serious lack of common sense in this world and if things don't change, I dunno what's gonna happen. Anyhow....the employee asked if we wanted to move to 1301...she def realized the MISTAKE they had made. Yeah, lemme pack up all my sh*t that I just spent 90 minutes setting up and move down that way. No thanks, we're staying put. read more

Our reservation was made in October 2022 and we had a 35/foot camper (upgraded to 40). While we were in Utah I wrote them stating that we had the 40/foot after a bad experience there. Upon arrival we were put in a 30-amp spot which surprised me. You see, I had commented to them we were kind of new at this cross-country camping. They assured me we'd be fine. As I stated, even upon arrival, I didn't think 30 amp would be sufficient. They again assured me we'd be fine to just use 1 air conditioner. For that part we were fine. BUT ...I couldn't use the hair dryer, air fryer, washer & dryer, or anything but lights without turning off the 1 air conditioner. Groundskeepers were active in their jobs but we weren't escorted to our site as we have been at many KOAs. The staff were personable. The store was well-stocked. The main reason we were unhappy is we were in a whole row of 50-amp sites. I contacted them, saying I could pay for an upgraded site, once we realized we couldn't use anything with the 1 air conditioner but they said there was nothing they could do about it. We were there for 17 days visiting our family. We kept seeing tiny campers come and go in the 50/amp sites. I feel as though we were taken advantage of because I said we were novices at this cross country camping. THIS IS A TEACHING MOMENT! Why not actually look at the reservations and make recommendations? Particularly when someone is a beginner. read more

**Be aware of shady business practices** We've been coming to this KOA for several years without any problems. I'm not sure what's going on now, but the service is terrible. We weren't given wristbands at check in, but later were rudely asked where ours were. If you are going to go hard on a policy maybe have your front desk ensure they are actually handed out. Before checking out I made sure the cabin was cleaned out, swept and all items were in place. After check out, the KOA called to inform me they were charging us for 2 missing towels. Weird since they were there when we checked out. Also weird that we never even used 3 of the towels and they were still under the sink when we left. The other 3 dirty towels were in the shower. Dishonest employees and shady business practices. Again, if you are going to go hard on enforcing a "policy" you should have other systems in place to check out towels. Charging people after the fact is dishonest when we know we left them all there. We won't be returning because I don't trust that we won't be arbitrarily charged for who knows what the next time. So if you still want to book here make sure you take pictures of everything before you leave. read more

Great campground, but a couple of issues. This place is clean and the staff is great. Lots of things for kids to do. The two areas that need attention are the WiFi and noise at night. The WiFi is VERY weak. I had to go up to the office area to get WiFi. Zip at campsite. Also, it's a very noisy place at night until quite late (after midnight), especially on the weekends. Party central. Quiet hours are not enforced at all. We like KOA and expect to be able to rely on WiFi and quiet hours after 10:00pm. Hopefully this park will be able to address those issues soon. read more