Excellent experience with John. Good communication throughout this custom project, and a great quality final product. Will be calling him again for additional projects. Bring your business here! Thank you John. read more

San Diego Security Doors - Custom right-hand outswing double security door. - Door Sales/Installation Near Me - Murrieta, California

I cannot thank John enough for all his work fixing my security door. John was super responsive, which isn't something I found when talking with other companies, but also was very professional and clearly takes great pride in his work. He came to my house and fixed the door that day. When he was done, he took the time to walk me through the work he did and why he did it. You can tell again he is really passionate and prideful in his skills. Thank you again John! If you are reading this and looking for someone to fix your security door, or maybe even get a new one completely, I highly recommend John. He will get things done in a timely manner, at a great cost, and with quality work. You will be pleased with the result. read more

Called San Diego Security Doors to get information on a security screen install. They answered right away as I had a few questions. John was patient and gave me the information that I needed. They were transparent with the pickup of the new doors, installation, and the haul away of my old doors. The price was reasonable, with no hidden fees. Install was quick, and he was very professional. My doors are beautiful. I would highly recommend San Diego Security Doors. read more

Called for a quote and questions and very satisfied with my quote and customer service. Very friendly, professional and easy to work with. All my custom needs were met. Spoke with John and all I could say is I will definitely be using and recommending them for my next project. Thanks. read more

John was fantastic! Very professional, great communication and clean work. I will for sure call again and recommend to anyone.

John is very reliable and professional man. First- he came to measure and gave us few very helpful recommendations for screen security doors. When door was ready- he promptly picked it up from Home Depot and installed in less then two hours. Some hardware parts were missing from the special order from Home Depot and he even used his own spare ones and promised to follow up when the rest will arrive. Very happy that we choose John for our screen security door installation. Fee is very reasonable, easy to communicate and most important- quality of the final product. Highly recommend John from San Diego Security Doors! read more

San Diego Security Doors - Screen security door - Door Sales/Installation Near Me - Murrieta, California

John came over to look at our existing security door to give suggestions- our door was missing the top frame and there were gaps in the side, top, bland bottom of the door that let in flying and crawling insects (unwanted in my house). John said that there were other security doors/frames that should take care of our issue. He made another appointment the same week to pick up the new door/frame, install it and haul away the old door. It only took him 1 1/2 hours for the install job. Jon was nice and professional l would recommend this business. We are very satisfied with the work and price. read more

San Diego Security Doors - New security door/frame - Door Sales/Installation Near Me - Murrieta, California

This is a one-person business; the owner's name is John Hainsey. If you hire him without reading this, I'll keep my fingers crossed for you that you're one of the cases that goes smoothly. The quick version of this review is: 1. He pulled a misled us about what he would charge and ended up charging us much more than he led us to expect. 2. He's very unreliable; repeatedly failed to show up for appointments without any notice. 3. He did shoddy work--door doesn't bolt smoothly and, more important, he used unfinished and untreated wood to build a frame for our door (which we confirmed with the state is a code violation). 4. He started out very friendly and pleasant but, when our landlord noticed the code violation, he was evasive and eventually his attitude turned very ugly and mean. (See the screenshot of my email exchange with him for a taste of who you're dealing with here.) The longer version: He's got a pretty high star rating right now; don't be fooled. He's a personable guy--charming even--and I don't doubt that he often comes through and does a satisfactory job on the first try. But he's also very unreliable, quite unprofessional, and his friendly attitude turns very ugly if you need any kind of follow-up service him. (Note the parallel with the other 1-star review on this site: started out well, problem with initial job, couldn't get him to come back and he became very rude and standoffish.) My guess is the positive reviews are people who had jobs that turned out to be simple and who either didn't know enough to look closely at the quality of his work or had jobs that were hard to screw up. We hired him to install a security door at our home. He was very pleasant at first and offered a very competitive price: $259. After coming to check out the door, he affirmed the $259 quote but said he'd need to build out the door frame a little and, depending on the details, that might add to the price a bit. He gave us what he called a "worst case scenario" quote of $345. He told use we'd need to paint the wood he used to build out the frame, which was no problem. The problems started with he didn't show up for the appointment to come do the install. No call, no text; he just didn't come. When she texted him to ask where he was, he apologized and said he'd gotten busier than expected. That was annoying because my fiancée had scheduled her day around the appointment. He also didn't show for the second appointment. This time I texted him the day before to confirm. He responded saying he was out of town with a vague excuse about "some family stuff." At this point, my fiancée was fed up and wanted to find someone else. But I insisted we give him the benefit of the doubt. After all, family stuff does sometimes come up! I should have listened to my fiancée. He did finally show up to the third appointment and installed the door. Then he just charged us the "worst case" price with no discussion as though there had never been any question of a lower price. I'm pretty persuaded the initial price was intentionally part of a bait-and-switch to get us to hire him. The door is square in the frame but it doesn't close very well--you have to hold it in place to get it to bolt. Worse, he used untreated, unfinished wood to build out the door. Our landlord confirmed with the state that this is a code violation; all outdoor wooden structures or attachments to siding must be pressure treated. There were still shims sticking out of the frame when I took a close look. So, we can paint it but it'll be hard to get it to look right because the wood he used is so rough and is covered in lumber yard stamps that will take multiple coats of paint to cover properly. Our landlord was unhappy with the work and reached out to him. He was evasive but finally agreed to come paint the frame himself to make up for using such cheap, unfinished wood (and yet still charging us the absolute maximum he could--his "worst case scenario" quote). Well, as we learned with John the first time we tried to get him to come out and do work for us, him agreeing to come is very different from him actually showing up and doing the work. We hounded him for awhile and were starting to discuss what we would do if we just couldn't get him to keep his word (like posting negative reviews, complaining to the better business bureau, etc.) Unfortunately, he was accidentally copied on that email exchange. When he saw it, he became furious and outright refused to come finish the work he had agreed to do. See the screenshot of our email exchange below--I think it pretty clearly shows what a slimy little scumbag cheat this guy is. Save yourself a potential nightmarish experience and don't hire this guy. read more

San Diego Security Doors - Email exchange with business owner after we asked him to come back and fix the code violation in his work on our house. Read from bottom up - Door Sales/Installation Near Me - Murrieta, California

John is a great guy. Called for a quote, and he was able to come out the next day. Fantastic workmanship and very straightforward. I would definitely recommend him to anyone in the future. read more

John came out within an hour of me calling him to uninstall a security door. He did a great job! The door was uninstalled with no additional damage. read more

Not a whole lot to say other than John was easy to work, both on making an appointment and installing the door. John was right on time and he left the work area clean. Door looks (and works) great! read more

I had a busted up and rusted old screen door, quite possibly the very first one ever created, and I called these guys up on a Saturday morning to help me out. I spoke with John and told him that I would need him to come out Saturday afternoon, far east county too, as that was the only time I was going to be home all weekend. He was there by 2pm the same Saturday, had the new screen door installed in about an hour, paid him with my debit card, and he was on his way to the next job. I'm incredibly impressed by how quick he did the work and how professional he was. I would recommend them to anyone that needs this done. read more

John was great! He came out to measure our door to make sure we ordered the right size, then picked up the door when it was ready, and did a great job of installing. He was quick and responsive, I highly recommend him. read more

I contacted John and explained we wanted a security door installed -no problem he said -- he also offered to haul away any old door or even pick up the new door at no charge! We picked up the new door ourselves and there was no old door to haul away however, we told him we had to await the approval of our HOA for the install but as soon as that was green-lighted we would be in touch again. About three weeks later we had approval and John came over promptly on a Friday afternoon - right on time and ready to get to work -- in less than an hour we had our new security door up and running and just great. John is courteous, professional, efficient, knows his stuff real well (he even saved us some money as I had purchased a sealing kit that he said really was not needed so we returned it and saved ourselves that and the install which would have been extra labor) - we cannot recommend him enough! He installs all kinds of doors not just security doors so, for all your door needs don't hesitate to call on John at San Diego Security Doors - he's the owner and he;s your man! Thanks John for a job well done. read more

San Diego Security Doors - Security door installed by San Diego Security Doors - Door Sales/Installation Near Me - Murrieta, California

John was awesome! Excellent communication through the whole install of my security doors. He picked them up from home depot and hauled away all the boxes and mess. He also fixed my front door that wouldn't latch. I'm so happy I called him and will definitely call him for more future projects. Thanks John! read more

I found John on Yelp to install a security door I purchased. He is incredible and I HIGHLY recommend him. Extremely easy to schedule, great communication, super friendly, and an all around wonderful experience. His work is outstanding! Super happy with the experience. read more

Arrived right on time as promised and removed the old screen door, installed new security screen door purchased by me and hauled everything away in under an hour! I would definitely use them again and refer my friends. read more

John at San Diego Security Doors was great to work with! Took about one week total from first call to install. John came out to measure, he picked up the security screen door plus a chubby cat door I ordered at Home Depot, he fabricated the holder in the security screen for the cat door (chubby size - one of my cats is a "larger" model...) and installed the security screen. If I had the locks on hand he would have installed them also. John had to cut the security screen, create a wooden holder and install the cat door in the holder. He did a FANTASTIC job and the whole thing is solid and secure. Everyone that has seen the door has commented on the craftsmanship of the work. John even cleaned up all debris when he was done with the install. I found John on Yelp with the help of my fellow Yelper's. I would work with John again and highly recommend him for security door installs with or without those chubby cat doors! read more

San Diego Security Doors - Security screen door and cat door purchased separately. John fabricated the door so the cat door fits firmly in the security screen door. - Door Sales/Installation Near Me - Murrieta, California

Love love love the installation of my new door...John was professional, easy to communicate with and just a very nice man!! I highly recommend him... perfection!!!5++++++ read more

San Diego Security Doors - Door Sales/Installation Near Me - Murrieta, California

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I asked John to help me replace two interior doors, andhe finished within 2.5 hours. impressive

John was outstanding. He took tremendous care in working with my elderly parents. He was neat, polite, and went above and beyond to handle every detail. He was prompt, clean, and did beautiful work. He renewed our faith in human nature knowing there are still honest and caring business professionals in the San Diego area. read more

John did an excellent job in picking up & transporting our new security door, uninstalling our old one & hauling it away, and installing the new one. There was a conflict with the locks on our regular door with those on the new security door. He patiently explained our options and guided us to the best one for overcoming the conflict. John's a professional and charged a very reasonable price for his services. Highly recommend! read more

John did a fantastic job from start to finish installing a security screen door for my townhome. He followed up all my phone calls and text promptly and worked me into his busy schedule when my door arrived. He picked my door up for me and was a complete pro in every facet of the job. The price was more than fair and I was very pleased with the final results. All of my neighbors have complimented on how great the door looks and asked who installed it. Thanks John for a job well done ! read more

John just finished a entry door install for us and couldn't be happier. Had availability, solid pricing and was in and out. Highly recommend. read more

I had John help me with the installation of my security doors. He was exceptionally helpful. He even met me at lowes to pick the doors. He installed it within two hours with modifications but didn't charge me extra. I highly recommend John for security door installations and any other handyman stuff. Will be working with him soon for other projects. read more

Started out well. Jon picked up door at Home Depot and measured and installed it correctly. He advised not using lock in original door. I asked him to use it. Here's where problems started. The lock is jammed with key stuck in lock in locked position. Door has 1/2 gap from top to bottom allowing bugs and even mice to possibly crawl through. I told him I was willing to pay for him to remove door and return it to Home Depot. I asked him to come over and replace the lock and get key out of locked position. He brushed me off, got defensive and provided no follow-up customer service. My advice is to use Home Depot where they back up customer service. Very disappointed in crappy door which was installed properly and still has key stuck in the darn lock. read more

I bought a security door online but had no clue how to install my new door. It is a custom made door (my doorframe is not the usual size) and most companies wanted to charge and arm and a leg to install it. I contacted SD Security Doors, got a fair price and hired them. The installer was ontime, honest and efficient. I'd recommend them to any of my SD family and friends! read more

Had John do a doggy door in both my security door and my regular house door, he picked up my security door and did the work at his shop, returned it the next day and did the door on my house. Did a great job and was super fast and very reasonable. Highly recommend John!!!!!!! read more