They were happy to send a person to measure and make suggestion on a Glass wall, in walk in shower. I will go with them. MCS Glass also did respond they wanted me just send pictures and would quote like that , no way! read more

Great service and pricing. They fixed my broken window quickly and it looks great. I would recommend this business.

1000% go here. Clovis glass couldn't figure out how to customize my window. It was back and forth for months. San Joaquin Glass replaced the custom glass immediately! And they're fixing my other windows as well. Please do yourself a favor: do business here. Thanks to Erica and the guys! You feel like this is a family values business with the highest professionalism when you work with them! read more

San Joaquin Glass - Longest window ever above a door with pergola outside. Not an easy window to do (they made it easy )Love SJG! - Glass & Mirrors Near Me - Fresno, California

Needed to replace a dual pane kitchen garden window where the seal had broken. Called with measurements to get a quote. Spoke to Erica who helped me a lot to get the online proposal filled out. (they were true to their quote unlike another company). Took about a week to get the window made and installed. Kudos to Steve and Ralph for their quick, clean, smooth, professional work! Highly recommend the professional company!!!! read more

Disappointed. I contacted San Joaquin Glass for quotes on frameless shower enclosures for (2) bathrooms... I was greeted with "go online and fill out a form". I explained, I wanted to just deal with a salesperson --(the good ol' fashion way) introduce yourself, discuss/verbally what you are looking for, text over pics of both showers, pics of measurements and request a work-up of frameless options and quotes for each... I was advised again, I could go online and attach pics, fill out a form or email them. ***What happened to companies "wanting" your business, what happened to dealing with actual people, not filling out forms and emailing... What happened to "actual customer service"? This place made me feel like I had to earn "their business"... aren't I the customer?? read more

They were fantastic on replacing my windows in my house! I will definitely have them replaced all my windows soon!

Steve from San joaquin glass repaired my sliding glass window. He is very knowledgeable, professional and did an excellent job. SJG should be proud to have him on the payroll. read more

Poor customer service. I call for a window repair at 7:30, call back with measurements @ 8:05 am to get a quote on window. I waited 2hrs call back was told the office was working on it. I Call back 3hrs later to be told quote is still not ready & would not be able to come out to repair my window today. Very upset, I should have been told this in the beginning. read more

So Glad I Chose San Joaquin Glass to Do a Special Order for Me. I Purchased 2 (49 1/2 x 14) Pieces of Glass for My All Mirror Vanity Shelf. They Were Fast and Very Affordable. Customer Service was Awesome the Lady in the Front Desk April was Very Polite and Detailed. I Definitely Recommend this Place to Anyone Looking to Get a Special Piece Of Glass Cut :)) Thanks You Guys !!! read more

San Joaquin Glass - Glass & Mirrors Near Me - Fresno, California

Been working with SJG for years and now can't even get them to service a simple shower door and they handled this request with some of the worst customer service (if you could even call it that) that I've experienced in a while. I'm guessing she was having a bad day and needed someone to argue with. I wouldn't consider them for any future work and I've place a service and business warning on their contact info in my phone. BUYER BEWARE!!! read more

Asked for a quote, was told it'd be $95 just to get someone to look at the window... OR I could email them a picture and wait for a response. One month later and I'm still waiting for a response! Obviously NOT hiring them, they showed a total lack of communication, respect and professionalism. Save your money and time and look elsewhere. This company obviously doesn't care about customer service. Who else charges $95 just for a quote?!! Greedy people, that's who. read more

Took forever to get back to me with a glass estimate. I found what I was looking for online in 20 minutes.

Terrible service - Had a custom order they said would take 4-6 weeks it took 10 weeks. Along the way they never once apologized, they could care less that it took so long. Spoke to Paula who was rude and all she cared about was getting my credit card to pay for the 2nd half of the payment. She told me if I don't get your credit card number NOW I an turning around the truck. She was rude and actually said she does not need to apologize for the order being so late since its not their fault....WOW...great CS. Spoke to her supervisor Paul who said its not their fault but I am sorry if make you feel better.....WOW...he said the time listed on the contract is an estimate....I wonder how that would hold up in court.... So much for a family run company, these people could care less about anything and are rude. read more

Purchased a glass table top for my vanity and everything is perfect, it was also ready within the same day of me ordering it! Thank you so much, I definitely will refer you guys to anyone who ask! read more

We had a huge (6' high) dual-pane, fixed glass window that broke and had to be replaced. My husband called San Joaquin Glass and Steve came out to the house. The window was ordered and installed quickly and expertly, at a very reasonable price. We couldn't be happier! read more

Great pace, great prices. Staff is always friendly and knowledgable. Took in windows to be repaired, they were quickly done with no hassle at all. A plus all the way. read more

My dad went in got the glass we needed fast and affordable. Will use them again! Got active kids playing sports at home so I am saving them in my cell phone. Cut to the specific measurements provided!!! Will go back to them in a heartbeat. read more

Great Customer service. Great job getting my windows! I will come back! The job was done as expected. The measurements I gave them were just right! The price was very good as well! Thank you! read more

Spoke to Paula. Very rude lady. I told her I was looking at quotes from several companies and would let her know if I decide to go with them. She said that was fine. A day later, I let her know we decided on someone else. She said okay but they are still going to charge me for everything because they already ordered all the parts. Do NOT sign the quote until you are ready to do business with them. They will use it against you. read more

I came here to obtain a piece of glass for a picture frame. They took care of me. It was quick, easy, affordable and perfect. I was very please with the service and value. read more

I remodeled the bathrooms and called for an estimate to replace the wall to wall glass. First day no return call. Called second day made appt for estimator to come out. Came out asked what's the approx cost. Sorry we can't say need to call the office. Third call to office , my estimate was on the "bosses desk". Fourth call what's my estimate? Let me find it for you. Fifth call what's my estimate . Let me email it to you you sign it then we can call you back and schedule an install day. Couldn't quote me over the phone. I couldn't find out how long it would take to get them in......it was like some secret nightmare. By that point I was so pissed off I called someone else. 1500 job bye bye and no Buen.o to you San Joaquin glass co . read more

Excellent customer service and problem solving with me to remove a mirror wall by Dave. Once the bid was accepted, the scheduler sent Steve and his crew to remove 3 large mirrors covering my wall. The removed the mirrors without cracking or tearing the paper on my sheet rock very meticulously and disposed the material. They even gave me suggestion on how to remove mastic from wall. In and out quickly and professionally. I enjoyed working with this company and would highly recommend them. read more

Buyer beware. Requested service from San Joaquin Glass. Serviceman was incapable of making the repair; however, still was adamant about collecting a check before he left. We called to voice our concern to the manager and request a resolution but instead we were hung up on. Apparently, our requested repair couldn't be done. If that was the case, why did they send a serviceman over and charge us rather than quote us for their suggested fix? Luckily, a local competitor was able to do the requested repair with no issues. read more

Wonderful service! I highly recommend San Joaquin Glass and will get any glass I need in the future from this shop. My large and rather robust dog had ran through our bedroom window on Christmas eve, right when the temperatures in the valley had dropped to 32F for the nightly lows. Called San Joaquin Glass on Monday afternoon at 3:30pm after the holiday weekend and asked them if they would be able to fit a piece of glass on our aluminium frame. They said sure and to bring it on in. Got to the shop at 4:15pm and with only 15 minutes left to close, handed them the window frame and payment. When I asked what day I could come back to pick up the completed frame with glass, the gentleman told me that it would be ready in 10 minutes. I told the gentleman that I really wouldn't mind coming back on another day, and he just looked at me with a smile and said that it was too cold at night to go any longer without a window in the bedroom. At 4:30pm, one of the men walked out with my window and loaded it into my car. You hardly ever find customer service these days that go above and beyond, but I found that today at San Joaquin Glass. I will recommend this company to all my friends and family! read more

After a horrible experience (price gauging) with different local glass repair company we decided to give SJGlass a shot. We were happy with their customer service and pricing. They were fair, honest and quick. I would recommend this place for any glass repair needs. read more