Precall, appointment day call ahead were courteous, tech arrival was prompt. Service and technician knowledge and expertise and quality of service were all fantastic. However, I had issues with a co-worker "Robert " who was translating between me and the technician that did the work. Robert needs to listen before he speaks and learn about customer service...especially if he's going yo be the "face" of a good company. read more

We are very pleased with the professional job from Sierra Glass Company. After obtaining three bids, Sierra was our choice. The installed product is perfection, the closure gap is perfect so the door does not swing out of alignment. It is perfect. The two installers were personable and were rewarded with warm cookies and milk to go. read more

Great pricing and service. They will get someone out to your home very quickly. Very responsive

Walked in to have a piece of glass cut. Very friendly, quoted a price that was very reasonable, cut it while we we there and then measured to make sure it would fit in our car so we could take it right then and not have to come back. The service was so good and prices were great we also set up a time to have a bathroom window replaced, a screen door rescreened and measuring for a retractable front screen door. We would highly recommend Sierra Glass! read more

My relative called this piss poor run company on Monday spoke with Robert was told that they would get a call the next day to set up a time to come out for an estimate for closet doors. They never got a call the first day so they called back and got an apology and a commitment that they would get a call today and gave a promise. Still no call. Never recommending this company to anyone. Avoid it. Imagine giving them your hard earned money and never hearing from them again. If they cant follow through on an estimate imagine them taking your money and not responding or following through. If I could give them zero stars I would. read more

Not a good experience!! VERY very very unorganized company. The owner (Robert) got very confrontational with my husband and I. Do your research on businesses before committing. Also, LOOK at reviews! There's a reason a company has a 3.5 star rating. read more

Robert deserves 10 stars! We are thrilled that we found this company. When we had an issue with one of our windows, Robert promptly came out and resolved the problem. We will undoubtedly continue to utilize Sierra Glass for all of our window needs. Highly recommended. Thank you, Robert! read more

Great Company ! The owner is absolutely dedicated to his work.He is a great example of hands on! If he has to go out himself he will! Great windows! Trust me you won't be disappointed! read more

Robert at Sierra Glass recently completed a custom cut glass order for me. The quality and service were exceptional, and the price was way lower than I expected. We were extremely pleased. I understand Sierra Glass also does window and sliding door replacement, as well as multiple other glass-related jobs. They will definitely be my first call the next time I need any glass work done. read more

Talked to the guy on the phone, told him what I needed, said he would price it out and call me back. Never called back.

Sierra Glass is Awesome, in addition to our glass replacement needs Robert truly is very helpful in taking care of what needed to be secured in the moment by fixing door latch to Garage & adding extra screws to keep everything closed and secured shut. He also added more screws to boarded up area in front of our back door too, these were just extra needs we had to take care of right now. Robert went right to work to be very helpful with these areas too!!! Who does that these days? doing these extra tasks to be nice, kind and be helpful, thats why we say Sierra Glass is Awesome!!! Monday he will return to replace two window panes from window frame on the side of our house and window replacement needs to the back of our house facing backyard. We definitely recommend Sierra Glass for any glass you need! Elain E. & Family :) read more

I came to Sierra glass after going to 5 other glass companies looking for a strip of window glazing bead. I believe I talk to a guy name Rob he look back in he's shop for the bead and he had the piece I was looking for. I ask him how much and he said no charge. I believe it was a discontinued piece but he didn't charge me meant a lot to me after looking all over for the piece of glazing bead. Thank you Sierra glass. Highly recommend! read more

Sierra glass is amazing! They responded right away and had my window glass replaced while I waited! Truly amazing! They are very professional and they helped me unload my broken window and reload the new one. I would definitely recommend them for any glass you need! read more

Customer Service, which is IMPORTAN in any business is just very very poor. They came and measured my window, during the time that wasn't scheduled and wasn't home. And when I called if they have a quote for me, I was told someone would call and inform me. I called 4 times for the quote and No One ever returned my call. Even had texts messages and same answer with no response about the quote. I recommend Clovis Glass. Had 4 quotes and they were the cheapest and top touch Customer Service. read more

Sierra Glass is Super. From my first call to getting service, they were very kind, explained the process, scheduled me quickly, showed up early, identified other simple issues causing the main problem, did more than was asked, and were polite and courteous. Jesse and Matt were exceptional. I'm certain I would have been gouged elsewhere. Thank you everyone at Sierra Glass. You are on my short list...keep up the great service and work. read more

Called for an estimate to get the window repaired said they would be out on a Friday between 12 and two never showed up. I called them back couple days later and asked them if they were going to come out. They said they would be out on Monday between 12 and 130 never showed up I highly do not recommend this company, I can't believe they're still in business read more

I ordered a piece of glass from Sierra glass in Clovis, measuring 50" X 28" X 1/4" to place on the top of my new desk to protect it from scratches and wear & tear. The glass was delivered by a nice man. It was high quality glass at a fair price. Several times I've accidentally dropped or spilled things on my desk, certain that I broke it. But never a scratch or a chip. Good glass. Great desk topper. I love it. I recommend Sierra Glass for all your Glass needs. read more

Someone came & smashed my daughters window, called another glass company-soonest 10 days. Sierra Glass-half an hour!! Jessie was great, Frank ordered it, Daniel & Jessie installed. Fair price, Family run. Definitely recommend! read more

We asked our kitchen renovation contractor for a recommendation to service our sliding glass and screen doors. We called, got an appt and the tech showed up on time. He pulled our screen and glass doors, serviced them both and they're both sliding like brand new. This was during a heat wave and he performed a very thorough job very quickly so we didn't have a huge hole allowing the outside heat and mosquitoes inside. Both doors work better than when we bought this house 10 yrs ago. AL & the office folks did a great job, wish we had the same level of customer service with all our service needs! read more

Awesome service, friendly and got the job done fast. If you need your window repaired hit them up service was awesome.

I had pay Robert to fixed 46" x 36" Pass-Through Glass W/Water Jetted Cut Out-Installed, 5lb Adjustable ADA, and Door Adjustment at my pharmacy. I had been trying to get in touch with him about the door adjustment, but he never got back with me. He avoid my text, so I ask to get a refund for $180 that was the door adjustment that he never fixed. read more

We got a few bids for some replacement glass in are dual pane windows! There's was the best price very friendly and did a great good! We would diffidently use them agin! read more

I called on a Wednesday to set an appointment to Have several Windows replaced. They said they only come to Groveland on Thursdays and the next day was all booked so we set it for the following Thursday at 9:00 am. The following Thursday when no one had showed, I called them at 11:00 and they guy who answered said, "Oh, he changed that to tomorrow." I told him no one had called and he said "It's really hard when only two people are working instead of five." I told him it wasn't hard to make a phone call. His response, in a very nasty tone was, "You can always call Banks Glass." Things change - I get that, but a home call takes 2 minutes. Horrible jerk. read more

Don't bother using them ,misquoted price overcharged, install was done wrong time .Called me "B" word for questioning why 100. More ,owner uses prophanitys like "F" word. They should not be in business, customer service does not know how to communicate. Never again! read more

Fast and professional, I highly recommend Sierra glass, the owner is so nice and honest, I couldn't have been happier with his work. Outstanding service! read more

I was referred to this company by sometime in my neighborhood on the Nextdoor app. I called the guy and made an appointment for a Wednesday morning. He never showed. I called him 10 mins after the missed appointment and he rescheduled me for Friday morning. He showed up, said he may have the part at his shop and would either be back Saturday or Monday. I didn't hear from him so I called him Thursday of that week. No answer and no return call now 3 days later. Something rubbed me wrong with him at first when he wasn't professional enough to call me and say he couldn't make the first appointment. I'm still on the hunt for a window repair person. read more

Showed up with wrong window. 2nd appointment to bring right window. No show. This is my business van. Flaky business.

Sierra Glass expertly replaced the dual pane glass in our large window and expertly removed and retrofitted two of our other windows with entirely new beautiful windows in Oakhurst. Daniel first came out to take precise measurements for the estimate. His measurements turned out to be perfect, and the estimate for all of the work was very fair. When Art and Carlos arrived with the new windows and glass, all of their work was expertly performed, and the new windows fit and work perfectly. This was a relatively affordable and very significant improvement to our house. Frank was also easy to work with on the phone. Sierra Glass is worth considering if you are shopping around for new windows. read more

So this was our first time looking for windows and our window was pretty much destroyed. We didn't know anything about windows or what to do let alone where to go, we went to Sierra Glass and Frank hooked us up with everything we needed. He handled it all and got it done ASAP. When it came down to picking it up he also came on his day off to help us out and make it happen. Our window now looks completely brand new! Thanks to Frank! read more

This guy is a joke...do not recomend....he came out to the job to check out...told me he needed a boom to take out window from second story because he couldent take it out from the inside...after spending 700 dollars ...turns out he didint know what he was talkin about....window needs to be taken out from inside...so he says hes going to the truck to get something and just takes off...leaves me in a pickle...guess he felt stupid..so now im stuck...last min trying to find some one to remove this this glass for my material to be delivered...do not hire this guy you could be next... read more

Robert was amazing! We called him, he showed up explained the process to us, boarded the window up and was super quick. It was a holiday (4th of July) but he showed up and got it done. Thank you so much Robert for your service. read more

Robert is so nice! He came to my house immediately to help accommodate my broken mirror on short notice! I'm happy to say with his exquisite service, he is my new "glass guy"! read more

2 AM, Saturday morning. Phone call: alarm at business going off, the front door had been smashed. I tried 6 "emergency" glass places with, no answer, before Robert answered on the second ring. He was out to our place in about 45 minutes and fitted the door with brand new glass, on-sight! No board up. Fully fixed in about an hour and a half. And he thoroughly cleaned up all the broken glass. Could not have asked for better service! read more

Great service. Robert was very quick in replacing panes of glass in a bedroom window. Contacted me when he was on his way

Just past midnight on the first of March oreilly auto parts in Selma got broken into, later that day we called sierra glass of Fresno and got an appointment set, we were told it would be about 4 hours before someone came to replace the glass door but it only took Robert about an hour to get here. He did really great work and was finished before noon he even tinted the glass door. read more

This is the second time I've had to replace a window and this is the second time I've used Sierra Glass. Other companies had quoted me $180 and $268. Robert, did the job for $95. More than a reasonable price. Very impressed with his work and response. Thank you. I will need your services again in the future, I'm sure. Highly recommended. read more

Horrible customer service. Had a scheduled repair for a certain day within a 2 hour window. That time came and went and no repair man ever showed up. Called the office and kept being told that the repair man was running behind. Ended up having to reschedule for 2 weeks later. Repair man was supposed to be there by 10:00am. Never showed up. Called the office and was told that they had an "emergency " and they were running late. My Wife waited around all day for repair men to show up before she could leave to run errands. 4 and a half hours later, the guy finally showed up to fix our sliding glass window. Never once got an "I'm sorry" or anything. Steer clear of this business. Very unprofessional. read more

I've had the pleasure of working with Sierra glass twice. My business has unfortunately ran into vandalism twice in the last 6months. Both incidents I called Sierra Glass for replacement. The first time was during my business work hours. He came in fixed the window and cleaned up the glass for me, which helped me a tremendously during my busy business hours servicing clients. I did not have the time to deal with the broken window and he took care if everything for me. He was fast responding, quick work and very nice. He gave me a reasonable price that didn't break my budget right during the holidays and before year end tax would be due for my business. I really appreciated his kindness and understanding of a fellow local business owner. This last incident my window got vandalized, I remembered how happy I was with his service, so I called Sierra again. This time it was during the weekend. He came straight over on his Sunday and again repaired the window. It's very comforting to know there is a company out there ready and willing to help repair a break when in need. Especially during the weekend. I highly recommend Sierra Glass for your repair and replacement needs. Thank you Sierra Glass!! read more

Robert showed up the next day after I called about a replacement piece of glass. However, like most other reviews, I NEVER SAW HIM AGAIN. Incredible waste of time. He said he would show up on numerous occasions and then 'forgot' each time. I DO NOT recommend SIERRA GLASS! read more

Robert took great care of us. He was responsive and did quality work.