**This is a fairly long review - but highly informative!**…read more I booked an El Yunque hike with Pandora a few months ago based on some reviews I had read - and my wife and I are glad that we did! Our driver (and owner of the company) was Eddie. I got a couple of follow up texts and emails from Eddie confirming our pick-up time and a text 20 mins before we were supposed to get picked up...gotta love that follow up! We started out for the hike about 10 mins earlier than expected. We were supplied with water, soda and fruit for the trip. Along the way, we were given a lot of information - current and historical - on the areas we were driving through and the island in general. Once we got there, we watched a video on the rainforest that really tied together the information we had received on the ride in. We then trekked it up the mountain in the van until we hit the trailhead. The hike from the La Mina trail was amazing! So many photo-ops, plus there's a waterfall (wear shoes good for hiking and water of you're going to swim). The trail was mostly down-hill and paved....but it was closed at the waterfall, so the walk back was uphill and a little rough. Don't let that deter you ....We wouldn't have traded the experience for anything! After the hike and more photos on the way down the mountain (which lasted about 90 mins total), Eddie took us over to a local eatery near the airport...the food was great and cheap (even if we got the world's worst waitress! LOL). After lunch, we headed back to the hotel. Eddie asked us what we were getting into the rest of the day, so we told him we were headed to Old San Juan for the afternoon. Eddie offered to give us a ride down there (which we gladly accepted). He allowed us time to go up to our room and change before we left. He picked it's up in his personal car and drive us over...still giving us great information about the island, and also life - advice we will surely cherish. He left us near the docks - and I must say, it was a little sad ending our time with him. It was like being with an Uncle you haven't seen in a while. He really takes care of people, and seems to genuinely enjoy what he does. He puts a lot of hard-work into perfecting his craft as an excursionist and it really shows. I know it has already been said in another review, but we honestly do feel like we have made a friend in Puerto Rico, and will definitely be calling WHEN we come back! Thank you very much for your time today, Eddie...We thoroughly enjoyed it - you made our vacation extremely memorable and special!

Eddie was an excellent tour guide! He did something not many (if any at all) would do, he took us…read moreto the top of El Yunque! It was an incredible experience! My wife and I researched various tours and decided that Eddie was the one because he was willing to do a private tour with just us two to the top of the rainforest and Bacardi Factory. He went out of his way to make sure we had a blast! Our morning started with him picking us up promptly at 8:00AM at our hotel. He had fresh fruits, cold water, great service, and very good conversations. The night before he made sure we had all we needed before booking with him so we were all set as soon as we jumped in the van. He told us all about El Yunque and what we would see, while taking his time driving the crazy streets of Puerto Rico. Once parked, he made sure we stretched and took a few pics of us before starting the hike. We went through the trails taking all the time we needed since it was very muddy and wet. We went all the way to the highest rock and spent a few minutes admiring the view; then we went back down to see Mt Britton. He took a bunch of great pictures of us as we went through the trails and shared them on dropbox when we were done. After El Yunque he took us to Bebo's BBQ in San Juan which was phenomenal (he said it would be)! He then took us to the Bacardi factory and patiently waited for us to take the tour, all this and it was his birthday! We had a full day with him. He showed us interesting areas of San Juan on the way back to the hotel and we couldn't be happier! Eddie is a trusted, funny, respecting, fun, and caring tour guide! So much so that I feel we must contact him next time just to say hi and have a drink even if we do not want to go on any tours. One of the best things about Eddie is that he is VERY flexible with his schedule and he will take you anywhere (that is reasonable of course). I feel he is an excellent guide and companion which is great because Puerto Rico has gotten pretty dangerous over the years and it is best to be with someone who knows the area and the history, even if you just want to be cabbed around the island. We recommend Eddie and Pandora Tours with our eyes closed! We loved our tour!

Husband and I did two tours with Narayan- the el yunque rainforest tour and a healing body soul…read morelonger tour. Highly recommend and book through their website not air bnb or trip advisor so you can save! Both tours were so unique in their own ways with rainforest including a short hike, local fruits and a jump near a waterfall from three high points! The longer tour takes you to guavate the pork route, one cold and one hot spring. If you love adventure and trying new things this is for you! Go to the seeing Puerto Rico website to book now!

Narayan (and her daughter) was an amazing tour guide who took us to this really secluded spot with…read morea nice waterfall and a large pool after a bit of a hike. It was a quick and easy, family-friendly snapshot of what El Yunque has to offer without the stress of driving, guessing what supplies are needed, etc. It was certainly off the beaten path, and Narayan's 17 years of experience was on full display here. And yes we did some cliff diving too. I think what sets Narayan apart is that he was extremely detailed in what to bring and what to expect for the trip. I think we actually over-prepared a bit but it was obviously better than coming back all soggy and muddy. The option of being picked up (all of us were) was super nice as well, but the preparedness needs to be mentioned. Narayan is your go-to guy for an introductory experience at El Yunque, or other PR attractions based on this track record.

Becareful, they rip me off $80 and never showed up. When finally got a hold of them they where…read moredisrespectful. Now I'm waiting for the PayPal claim to see if I can recover my money back. Better take an Uber but don't waste your money with this scammers.

Crazy expensive. Drivers are not friendly. I suggest taking an Uber which is half the price. The…read moreonly issue with Uber is you will have to walk a little sometimes to the pick up points because the taxi drivers yell at you if they know you're using Uber and not them. I will walk any distance to not have to use their terrible taxi service....

Great service! Our guide really knows how to make you feel welcome! They have a vast variety of…read moretours. I would definitely recommend them. Vacation at Puerto Rico sept 2015

From the owner: We specialize in sightseeing tours where you will experience Puerto Rico's culture, traditions,…read morehistory, gastronomy, natural resources and more. By offering many tour options, from historical and hiking tours to coffee plantations and the famous Bio Bay, with daily trips to the only place where you can swim in the bioluminescence, we want you to experience Puerto Rico to the fullest. If you're looking for something specific, such as all-day hikes or drives around the island, contact us with any tour requests you may have and we will be happy to accommodate you. And, for those looking for a more personal experience, we also offer Private Tours. To explore the island, look no further. "Let Me Show You MY Puerto Rico."

Booking with Javier was the best decision I made for my time in Puerto Rico. Private tours are…read moreexcellent for customization based on the interests of each group. You get to move at your own pace and see what you want to see. Javier was excellent with the communication re-confirming the tour the night before and right on time for pickup. There were some concerns about rainy weather, but we lucked out with barely a sprinkle of precipitation. We first ventured outside San Juan along the coast, passing beachfront areas and smaller towns enroute to a nature reserve. It was refreshing as I had been to San Juan multiple times before, but never ventured all that much outside the San Juan city limits. After a delightful overview of the ecosystem, we went to the small town of Loiza. There we visited a waterfront multicultural center/gallery (Antiguo Ancon de Loiza) that used to serve as the historical water barge transport location for the city until a bridge was created to connect Loiza to the land west of the river. We then visited a natural cave area with these incredible local musicians largely consisting of drumming and singing (very unique and cultural). I didn't expect natural caves so close to the town & coast. We then visited a beautiful beach restaurant (Villa Pesquera Herrera) where there there's ocean out back and a river off to the side. It was here and central Loiza where scenes from the first episode of season 5 of the Netflix show Cobra Kai were filmed to portray a town in Mexico. I would have totally missed it if Javier didn't point it out. We then got a great overview of old San Juan and surrounding areas like Isla Verde and Condado. The tour of Old San Juan took us on so many of the winding cobblestone streets, with excellent coastline views. Javier was excellent in providing a historical overview of the city and how the fortifications were designed, playing a vital role in the defense of the city. With the private tour, we got to stop off for food and a delicious frozen treat at Señor Paleta in Old San Juan. We covered so many unique areas that I would never have stumbled upon if I hadn't taken this tour, and covered more ground than I did on both my prior 2 trips to San Juan combined. Javier was very accommodating to our needs and was informative and kind every step of the way. I wouldn't hesitate to book a tour with him again and will be recommending him to friends & family when visiting Puerto Rico.

Great walking tour of Old San Juan. Enjoyed our guide's perspectives and great, bubbly…read morepersonality. Good mix of fellow tourists - would highly recommend.

We toured Old San Juan when we were there recently. It is a very charming old city and there are…read moremany nice sites to see. There are statues and historical places everywhere. We expected to see a lot of damage after the Hurricane hit there but, the city has done a marvelous job of cleaning up so you can not even tell. If you have time when you visit, make sure you take the walk along the waterfront. It is spectacular.

We arranged for a tour of forts San Cristobal and El Morro. Hector was incredibly knowledgeable…read moreabout both, and was able to compare and contrast their designs and military purposes very effectively. Our whole family enjoyed it immensely and learned a lot!!

A group of three of us did the 2 hour sunset sail aboard the Amazing Grace. We had a wonderful time…read moreaboard. The staff was great, friendly, funny, quick to help and serve as well as informative. We sailed out of the harbor and as far as the first fort, El Morro, with informative history given along the way. On our way back we enjoyed the sun setting, continued drinks and appetizers. This was a great way to enjoy the water and sites. Pros: Friendly staff, beautiful scenery, relaxing ride, plentiful drinks and choices Cons: inconsistent communication on time to arrive, email said 4:45 phone call to confirm said 4:15minutes, arrived at 4:30 and no one acknowledged us until 5:15. Neutral: Appetizers were not from local restaurants, they were good bites from Costco and you only got two bites so just be prepared that you aren't getting much and you'll be fine.

Puerto Rico has beautiful history and sites! I took a sunset sailboat "tour" from San Juan. First…read moretime sailboating! The Amazing Grace is a beautiful boat, the staff were funny, nice, and informative! If i ever get back to Puerto Rico, I will definitely be taking this ride again! Oh, I also happened to see a stingray....bonus! Thank you for a wonderful experience!!

If you are in the old San Juan area in Puerto Rico you must do this food tour. You're not just…read moregetting great food but also amazing history lessons as you go. Everyone and all food was absolutely great! We had Pablo as our guide who was so fun and friendly. He gave us the whole run down on everything and every place. He has a true talent for what he does. The group was small, there was about 6 of us. I believe groups don't get too large, maybe around 10 people. Which is nice because no one gets lost or unheard. I highly recommend this tour!

This is a review of the food tour. The company offers other tours like rum tour and history tour…read more Our guide Pablo was super nice and knowledgeable. You'd get a text message reminder a day before the tour and they would ask if you have food restrictions or allergies. You'd also get a reminder where the meeting spot is. We met at Banco Popular, introduced ourselves and went our merry way to the 5 different food spots. Pablo ordered the food before hand so that when the group arrived at the different restaurants/places, the food was ready and we did not have to wait that long. Our first stop was Cafe Cuatro Sombras where we had coffee and croissant ham/provolone cheese/guava butter. I liked this croissant with a hint of tanginess/sweetness from the guava. Noncoffee drinkers had options of lemonade and tea. Second stop was Señor Paleta. There's no indoor seating here so we had the delicious parcha (passion fruit) popsicle. Yum! Very refreshing, great for this warm weather! Third stop was Cafe El Punto. This place has a lot of artwork by local artists. We had ceviche de pescado and alcapurrias de la casa which were nice. Fourth stop was El Patio de Sam where we "made" our own mofongo. We had fried plantains and garlic butter, mashed them in a mortar and pestle, and added the chicken before turning the mortar upside down to get the mofongo. This was flavorful and had more moisture compared to another mofongo we had. Last stop for dessert was Vaca Brava. We had flan which was nice. We enjoyed the food, the tour, and the conversations. Great experience here.

Best Excursion Experience - Highly Recommend Castillo Tours!…read more Our day with Castillo Tours was absolutely incredible! Huge shoutout to Captain Tito, Eli, Adrian, Mathew, and Brian--this crew went above and beyond to make our experience unforgettable. From the moment we stepped on the boat, they made sure my family and I were well taken care of. I never had an empty cup, lunch was delicious and on point, and they even took the time to teach guests the basics of snorkeling. You could tell they genuinely cared about making sure everyone was comfortable, safe, and having a great time. The boat was super clean, and the whole vibe was fun, welcoming, and relaxing. I 100% recommend anyone on vacation to try this tour--you won't regret it! And if you can, request this exact crew. I'll definitely be coming back for another round.

Amazing experience! The highlight of our vacation in Puerto Rico. The catamaran was in great shape!…read moreHowever the captain and his crew made the difference, courteous, attentive, hospitable and fun! Every single passenger had a great time! They are great ambassadors of Puerto Rican Hospitality and Castillo Tours quality of service. I highly recommend this experience!