This place not only examined my eyes to determine what I would need to make my vision better but it honestly gave me a feast for the eyes. They did have a significant slip-up, that I will document but that did not disqualify them from receiving five stars because it was a gap in service that with some care and attention it can be closed. I had recently lost my credit card and I went to this place only with my debit card. When I went there I did not understand that the process would cost me 89.00 dollars and that was a cost that I did not budget for but I could still cover, not because I am rich, but because in the moment I could stitch pennies and dimes together into a net of rescue. I could get something put in my eyes to dilate them for test purposes. But that would mean that I could not drive because my eyes would be blurry. But all this hassle could be avoided if I took pictures of the inside of my eyes. The eye- tech (not her actual title, I am sure) explained that they could use a retinal imaging machine to take pictures of the inside of my eyes. But this would cost extra--- 39 dollars extra, I think., or close to that price I did not write everything down, but it was around that cost. I expressed that I would opt for that option but I also expressed that someone should have told me that from the get. Like why would you not tell me the cost of services before. I came Or more broadly, why would you not present options before I attended the appointment. A friend let me borrow 50 bucks over Venmo. I sent the money back. She send me a picture where she was charged interest. I sent her 5 more dollars to ensure she got her full amount. She has her own house and an AirBandB. Meaning that some people will mind their pennies with such a pinch that they would rather bring a partner to drive them, then spend the money on the eye picture taking machine. I hope you could all understand that what I am saying is just a common sense practice that is really a best practice. Like don't surprise your guests. Let them open their eyes wide when they are asked to for eye exam purposes, not with surprise bills. I also had to order some new pairs of glasses, and that cost like 25.00 more. And then I would have to also pay the price of the co-pay. So by the end of the visit I had all I needed but at the cost of 89.00 dollars, or so. It was around that neighborhood. Being able to understand these costs upfront, again, just seems like a best practice that they should adopt. This will take their services from good to stellar, in one Yelper's opinion. However, the whole experience was like visiting my eyes within and understanding them to be a gallery at an art museum and a universe within their own right. When the eye-tech used the retinal machine to take pictures of my eyes, I was like this is super cool. She guided my head so my eye could find a camera lens. When I saw inside I saw like a machine's signature mark. Then the flash came-- a clear green blast. It was cool, and it made me imagine that I was being hypnotize by a robot witch. When I saw the optometrist he showed me the pictures taken by the machine, meaning, I saw my eyes from within. And that is were I saw the universe inside of my pupils. It looked like red branches that stretched for infinity. I should have taken pictures of the pictures. The trees within my eyes were a cosmic forest that spread throughout the space that resides within each of us. It was grand to see the promise of splendor that molds my sight of wonder. The optometrist- did not get his name- explained to me that my left eye was not working as well as my right eyed. But not only did he explain it, I could also see what he was talking about. He used another machine to cover my left eye and I saw well. When he covered my right eye, and I relied on my left, my vision was blurry, it was kind of scary to understand that my left eye had become withered due to age. It was evidence that I could see, not just feel. The eye department helped me pick a pair of shades that will come soon enough. I have transitioned into an eye glass wearer. I wanted red frames, I was informed that these were not an option. My options were either olive, blue, or black. I wanted some color. I always want some color. But I felt that the new eye tech person, from the frames department, within the store, believed it was better for me to stick to black or blue. So I did. This place was clean, professional, and moved well. I did not wait too long nor did I feel processed. I felt like my eyes mattered to them, which is a great feeling to feel at an optometrist office. read more

Great staff and convenient location. I've been coming here for years. They have decent frame inventory.

I went to San Pedro Eye because it was conveniently located, but that's the only positive thing I can say. I will never go back, and I strongly recommend avoiding this place. It took over four months to get just two pairs of prescription glasses, and I had to return them twice because of mistakes the optomotrist and the staff openly admitted were theirs. First, they told me I needed progressive lenses. I bought the frame, waited ages, and when the glasses finally arrived, the progressives didn't work at all. I went back, and only then did they tell me they made a mistake and I wasn't even a candidate for progressives -- I needed regular lenses instead. So I waited several more weeks for the new pair... only for them to put the wrong prescription in those glasses too. Back they went again. Another admitted mistake. And then more weeks of waiting. To top it off, they overcharged me for the glasses making me pay as I bought progressive instead of regular prescription. After this whole ordeal, I honestly wish I had gone anywhere else. Avoid this place unless you enjoy endless delays, repeated errors, and paying too much for the privilege. read more

Been coming here since I got my first pair of glasses in 2016.. love it. Had a panic attack trying to get contacts out for the first time and Paola was THE best. Calmed me down and made me feel so much better. Thank you Paola! read more

The receptionists and staff are helpful and prompt. Paola, Kristen and Cynthia who conducted my various eye exams were very patient and professional. They answered all my questions and told me what each test was designed for. I worked with Lucy and i called her several times to ask some questions and she was also super informative and helpful. Dr Downing completed my surgery. Removing my cataract and astigmatism. My left eye is healing and it'll take a few more days for me to fully adjust to the new multi focal lense but I am so grateful the original optometrist I was supposed to do my surgery with sent me here. I do not have the same favorable comments for dr Agange on Torrance blvd. I wish my HMO had sent me to San Pedro first rather than dr Agange. I had a horrible experience there. Dr Agange eventually referred me to San Pedro eye center and this place took quick and professional care of my eye. read more

San Pedro Eye Care - Optometrists Near Me - San Pedro, California

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Why has my family discovered this place only now??? Rhetorical. Don't answer that. Everyone was professional, courteous, and down right friendly like, a gentle breeze on a warm summer's day. Anyone can very much appreciate that. My family all came here to be seen for the first time since we've called San Pedro our home many years ago. We used to get seen by another optometry clinic up by RPV but we decided to go somewhere else this year. And boy we made the right decision! Lois was very accommodating with my eye wear needs and made sure I was happy and satisfied. The whole team there is outstanding! read more

San Pedro Eye Care - Lobby and waiting area - Optometrists Near Me - San Pedro, California

I have to say that everyone there is very professional, nice, kind, and patient. Especially Lucy, who took her time to explain things, and when I was concerned about my cataract surgery coming up, wrote down my questions and asked the doctor what I wanted to know. She was very caring and I really do appreciate that. The level of care is very wonderful and Thank you to the San Pedro Eye Center. for making each visit a pleasure and not a dread lol. read more

Went in to get a new pair of glasses. Was helped by Lois. Very professional! Made a mistake by going into another eye place and she was able to work her magic! Never again will I listen to someone else's suggestions. SPEC is the place to go! Highly recommend it! read more

Been here a few times. The Staff is Great. From Checking In to when they take you to the back to do any testing they need. Laura was the young lady that took me to the back sweet but very professional answered my questions and explained everything she was going to do. Definitely refer this place. Thanks for the positive people you have working for You.. read more

This place is the best all around !!! I drive from Hawthorne because they care for their patients . The eye exams are thorough and so detailed specific . They're gentle and clean ! My heart is in optical they're so patient with me , Norm and Barbara spent so much time looking for a frame and when I didn't find one I liked I came back with a online frame I found . They couldn't find it in the system but they went above and beyond to call their supplier and rep to see if they can order it specifically for me. They showed me they where doing everything they could to get it for me and they still helped look for a Plan B option . Not many places would have this patience and still have a smile on their face will doing it . LOVE THIS PLACE ! read more

San Pedro Eye Care - And they keep social distancing and everything is super clean . - Optometrists Near Me - San Pedro, California

I was excited to find Dr. Hsu again and closer to home. I called right before Thanksgiving and spoke to Lani. Her voice was so welcoming you could even hear her smile through the phone, every time you call. Initially I had a few questions prior to seeing Dr. Hey and she called me so back to update me so many times. For that reason alone I decided to make this my optometrist!! When I got to my appt the place was so clean and nice. It did take a bit but every person that worked there was very efficient. Granted I also decided to come in December the busiest month for any eye doctor. I was seen by Joanna and she was very kind and gentle. Lucy came in to check on me and was so great as well. After I saw Dr. Hsu which is always great I was setup with Lois who helped me pick out the best pair of glasses for myself. They didn't have the brand I usually like but she asked the right questions and knew exactly what to show me. I picked my glasses in less than 15 min. She knows her inventory and she too is sooo sweet and pleasant to work with. Can't wait to send everyone I know here!! Keep it up San Pedro Eyecare!!! read more

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I have been a patient of this office for decades I have always been impressed by the level of care that the staff strives to attain. A couple of weeks ago I needed to bring my 93-year-old mother in for a consult and evaluation. From the moment we entered the front door to the second we left the exam room, it was one of the most pleasant medical visits I have been a part of. We were greeted by Lani who is in my opinion the MVP of the office team. The medical techs were some of the most compassionate and professional I have ever seen. They went above and beyond to get the data points that the doctor would need to make a clear diagnosis. They were very kind and patient they reassured my mom every step of the way by speaking to her in Spanish. I have taken my Mother to many medical offices but because of her mild dementia and language issues the staff more often than not don't make the extra effort to give her the proper care and get the data that they need. Dr. Eric Downing had a wonderful bedside manner I was impressed with his bilingual abilities. He is very sincere and has the patient's best interest at heart. When it came time to do some paperwork the staff arranged to have Lucy (I believe she is the insurance specialist) come into the exam room to accommodate us. I left feeling confident that my mother was in good hands and that she would have a positive outcome from the care that the San Pedro Eye Care team would provide. read more

San Pedro Eye Care - San Pedro Eye Care is a wonderful office! - Optometrists Near Me - San Pedro, California

The staff are great!! The selection of Eye wear Nice, this has been our vision office for over a decade Lani is always so Happy & Helpful .. and the office newly developed cv19 preventive methods are very reassuring! Hours are gD as well as the location. Regards O. V. (THe DIva) Martin read more

Everyone is super friendly and were super thorough clinically and were very knowledgeable when it came to getting the most of my insurance benefits. Really enjoyed my visit and look forward to my next visit! read more

This place took FOREVER to see me to start off with and didn't look busy by any means. They want to over charge for EVERYTHING! Like you aren't already overcharging my insurance! Then I finally get my glasses 2 weeks later, which I go in for fitting. The lady Lois isn't an eye doctor but want to tell you what she thinks! Don't let that white coat fool you! She knows NOTHING!!!! I tried to explain how I came in for better vision not blurrier vision, but then tells me I have to get used to them!!! Wait! So I can see fine without them! But now you want me to get used to seeing worst now?!?!? This place is a JOKE and clearly not there to help in any way but to take your money and overcharge your insurance! I DO NOT RECOMMEND THIS PLACE if your looking for customer service and good old fashioned care for the patient! Not just old help in a white coat!! read more

Dr. Iwai and his staff are courteous, considerate, informative, and good listeners. They never brush off a question, no matter how big or small. I have been seeing Dr. Iwai for many years and I highly recommend this practice to anyone in need of quality eye care! (The glasses on on the pricey side, but it's no problem to go elsewhere, such as Costco.) read more

My 3rd Eye Doc since moving back to Pedro due to insurance. Hate the location! Wish the Doc would have paid more attention to introducing himself and me "FIRST TIME PATIENT" than texting his wife!!! We'll see how things progress... read more

This place came highly recommended for several years but I always opted for somewhere closer to Gardena/ Torrance. If I would have known just how good they actual were in comparison to the terrible experiences I had to undergo, I would have switched over years ago! This is coming from a person who previously worked at an Eye Institute! Their service is impeccable and their staff is so on it! Despite the limited availability due to social distancing and extra precautions (which I appreciate that they do), they do their best to accommodate the patient's needs. I remember calling and requesting a new patient exam. I was given the next availability which was was a month out but after asking to be placed on the wait list and explaining my situation, I was contacted a few hours after with a cancellation for the following week! I couldn't be more thankful! The whole experience was great and all I have is gratitude for Dr. Iwai and his amazing staff. My glasses are perfect and I can finally see! I will definitely recommend San Pedro Eye Care to others and I look forward to next years visit. read more

After many years of being seen by Dr. Iwai at San Pedro Eye Care, I continue to be thankful at the excellent care I receive. Everyone is so pleasant and helpful. Nothing is rushed, and clients receive detailed information and explanations. I highly recommend San Pedro Eye Care--Dr. Iwai, his colleagues, and staff continue to hit it out of the park, and I am truly grateful! They have a great selection of frames, too. read more

Awesome staff, awesome service, awesome Place! Will continue to visit and refer friends and family. Thank you! read more

Had an appointment this morning and the office is great. Each member of their staff, from the front office to the young lady that took me back, was very friendly, professional and attentive. Zero wait. Every office should have staff this efficient. I saw Dr. Sarah Maasarani and she was just as terrific. I highly recommend the new machine they used instead of the old school dilation of the pupils. Not covered by insurance but totally worth the small fee to not have blurry eyes after the exam. Thank you all for making my first eye exam since I was a child an excellent experience. read more

This place is fantastic! We were in San Pedro for a cruise. I needed to get the pressure checked in my eye. I called them at 11:00 yo see if they could do it. The person I spoke with on the phone said they were really busy that day but they would fit me in and to come in at 1:00. When we arrived the entire office was so accommodating and friendly. They checked my eye and the pressure in my eye. I was very impressed with the way i was treated and the service I received especially being from out of state and not a regular patient. read more

I have been seeing Dr. Iwai for about 30 years. ( we were both in our teens lolol). He always, and I mean always, takes as much time as needed to get my vision needs taken care of and tuned to the best result possible with my glasses and contacts. The office staff and tech's are top tier. Friendly doesn't begin to say how much they do to make me feel welcome. On the glasses side, Barb heads up a wonderful crew. They also are incredibly welcoming and take the time to help me select the best frames for my face. On a personal note, I'm going to sorely miss Norm, who recently retired. His shoes are hard to fill, but I know Barb will only work with the best. Thank you to a wonderful group of eye care professionals! You are the cream of the crop!! read more

I visited SPEC last week and I have to commend the nursing staff for being so strict about cleanliness and wearing masks. The nurse took my temperature before I was allowed in. I was taken immediately to the back and given all my preliminary vision tests on equipment that had been sanitized. When Dr. Calkins saw me, he wore a mask and washed his hands thoroughly before and after my eye examination. I was escorted to Optical where strict sanitary protocols were followed while choosing my frame. My glasses came in today and I love them. I will always choose SPEC for my vision needs. Thank you. read more

My first visit was great. Staff is friendly and I got in and out in a decent amount of time. I came back for a check up on contacts. Got taken for an assessment just minutes after my scheduled appointment and then waited 45 mins to be seen by the doctor for 10 minutes. Thought I was out of the woods but then someone in the optical area said they HAD to help me. So I waited for another 20 minutes because they already had people they were helping and then had someone waiting! The amount of time a check up for contacts (and I'm not purchasing anything) was ridiculous. Staff is still great and the place is clean. But I'm not happy with the amount of time I waited and not being able to leave right away. read more

I love Lois she is the most helpful caring patient optician I have ever experienced. She takes her time ask all the right questions and helps with the right look for your face. I'm so happy with Lois and highly recommend her service! read more

Wow, I've seen several ophthalmologists and optometrists and this is by far the best experience! I was having issues with my eyes and wanted a second opinion. Dr. iwai was very thorough. He used a model eye to explain my diagnosis. I never felt rushed. He was kind and answered all of my questions. A++++!! I am so impressed with the doctor and the staff! A gem in San Pedro. read more

Amazing with my two little ones ages 4&7! We don't see doctors much but it was time to get their eyes checked by professionals ( we have been seeing military doctors, on small bases so they were always packed and rushed). Found oUt me AND my 7 year old needs glasses!!?? Why wasn't this caught with my clinic? I don't know but I'm happy the staff here was very friendly gave great advice and spoke to children at their age level. They also LOVE the fish tank *** haven't gotten our glasses yet but hopefully sometime thiS week :) read more

This clinic has great customer service. Right when I came in I was greeted by Lani. Marlene was so good to my son while she was taking his eye tests. Overall it was a great experience coming to this clinic and will recommend to my family and friends. read more

This was my first and only eye doctors office I've ever been too. From regular check ups to emergencies there is no other office I would trust. I have been a patient of Dr. Caulkins for 22 years and have never had a bad experience. He was my first eye doctor and as a child he was always so calm and comforting during the check up. He has a way of making patients feel cared for and listened to. read more

I have been a patient at San Pedro Eye Care for many years now. All I can say is BRAVO to each and every person that I come in contact with. Everyone is so friendly and kind. I enjoy visiting this office and Dr. Iwai is the best! Lani, Barbara and Norm are my absolute favorites. read more

I love the care that I received at this office and by Dr. Brar is so caring and understanding. The office is modern and up-to-date and the staff is well organized and very well trained and friendly. read more

Was driving around and found this place. I was in a need of an eye exam. Walk right in and was emediately welcomed by Lucy and Marlene. Very friendly and helpful. Got help within 1 hr of walking in without and appointment. Testing equipment inside seems to be new equipment that no eye drops was needed to dilate my eyes. Super friendly and helpfull crew. Thank you Lucy and Marlene. read more

Everyone was very helpful and attentive thank you so much. I really can't believe I just found this place after all these years.

I've been coming here for some years now and am extremely pleased. Dr Iwai is so thorough and explains everything so easily. Such a kind man. The staff is just so friendly and helpful ... Lani, Norm and Barbara. Can't forget Marlene. What a little treasure. Everyone is so courteous and very friendly. read more

You don't want to trust your eye health to anyone else. The optometrists are highly trained in the most recent technology and equipment. They will provide the best of care today, and most importantly, monitor your eye health into the future. The opticians are a highly skilled and friendly group that will fit your face with the most flattering eyeglasses. You really need to stop looking and transfer the responsibility of eye care to this highly competent group of folks. read more

People that work here where very nice and helpful but I can't say the same for the lab that do your glasses. First time I got them. The glasses were very loose. I took them back they try to adjust them but I took them back and they sent them back to the lab and when I got them back . Not only I got different glasses but they were too loose again. I will not be going back to this place again. I went to another place and got my glasses faster and right the first time read more

Great place my son and I loved it. They were all wonderfull and very clear with every thing that they were going to do. Every one was Very efficient. Parking was a breeze. They made my son and I felt like we were important not just an other patient. Getting good care is great but getting great care with a smile is wonderful.I am glad I found them and will go back with my son. Sandy =^-^= read more

San Pedro Eye Care - Optometrists Near Me - San Pedro, California

Initially came here because my children's eye doctor stopped accepting medical insurance across the board. During the visit , the staff was friendly, efficient & fast. I was so pleased with the prompt service that both my husband and I had our exams done here as well. I am grateful to have found this gem. read more

I recently noticed that my eyes were hurting after working on the computer or reading for long periods of time. Alas, Father Time waits for no one, and he was giving me a gentle nudge to see the eye doctor. My wife and her in-laws are patients here and have been satisfied with the optometrists and the ophthalmologist (Dr. Weinman), so I made an appointment for an eye exam. My optometrist was Dr. Culkins and he was great. He gave me a thorough exam and let me know exactly what I needed. The staff were also very friendly, and for not having vision coverage in my insurance plan, the office fee was quite reasonable. It was a little depressing to finally need glasses, but they made it into a pleasant experience and to be honest, I'm kind of looking forward to getting them. Thanks Dr. Culkins! read more

San Pedro Eye Care - Optometrists Near Me - San Pedro, California

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