Sadly I have not had a good experience. Communication has been very poor. After several postponed dates to begin work on my roof, they were scheduled to begin today. They were a no show. I reached out several times for any information with no response. I finally emailed and called and cancelled the work. Very disappointed. read more

A friend recommended this company to us. After speaking with Willy, I was excited to work with his company. It turned out that they are really disorganized and the communication is awful from the office. This was during the rainy season. I didn't expect my roof to be done in the rain. All I wanted was communication where we stood with zoning and permits. Just wanted to be kept in the loop. My emails and texts were not getting responded to. I would have to send follow up emails. So much work! I wasted a month with them and decided I could not move forward with this business. My communication with Tina in the end was awful. It was such a horrible experience! read more

I just completed a roof replacement with San Ventura Roofing. We had a great experience from start to finish and the final product turned out great! The crew was professional and showed up consistently to complete their work. We coordinated with Willy Jr through the entire process. He was very knowledgeable and helpful. He also worked directly with a solar company to oversee the removal and reinstallation of our solar panels. This meant executing the roof tile installation in a way that allowed the solar team to complete their install without damaging any of the new roof material. San Ventura's pricing was reasonable compared to other quotes we received and I would definitely recommend using them for a roof replacement. read more

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Great company. Good customer service. Very reasonable & thoughtful of my needs. Family business & I dealt with the son who was great. Was my 4th estimate & he was the most reasonable & common sense. Would gladly recommend him. read more

Willy Jr. at San Ventura Roofing came through with everything we talked about and contracted for. They did the job smoothly and efficiently in a few days and very neatly, too. I greatly appreciated the extra time up front Willy spent with me to discuss the project at length and all of their processes. While they were not the cheapest quote, they were very competitive and offered more features for the price. I highly recommend SVR as a trusted, longstanding local family-owned business that is a pleasure to support. read more

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I was referred to Willie at SV by my real estate agent. I was in the process of getting a relative's house ready to sell and during the recent storms the roof had developed a leak. Trying to coordinate work long distance is a challenge, even more so after record breaking downpours and wind. Everyone in So Cal has a leaky roof! Willie returned my call the next day, took time to explain various options depending on our budget and the extent of the damage and then made time to come out and do an estimate. The estimate was extremely reasonable and he could turn the job around within our time frame to get the house on the market. In the end, we got an "as is" buyer so we didn't move forward on the roof. But Willie's advice and estimate gave me much needed information to have confidence in our decisions. I can't thank Willie and his team enough!!! Highly recommend!!! read more

He came to my home and said he would return to fix a small issue . Never heard from him again . Oh but he did say he has clients in Brentwood and Malibu . If u have a small job it's not worth his effort to help you out . Don't waste your time . You may have a flooded house before you realize he isn't coming back . read more

I had the same experience as Tim A. I am a Real Estate Agent and had them come out to do a roof inspection for a client in escrow. I called several times and finally got the estimate. Then the impossible....I tried to schedule the repairs. I called 10 times and sent emails to get the job scheduled. Finally they made an appointment and they NEVER showed up!!!! What an embarrassing situation. My client was so upset. I called to ask them what happened and they didn't even know the tile person didn't show. They said they would call me back and never did. Save yourself a lot of time and don't bother calling them. I will never recommend them again. read more

We were referred to San Ventura years ago by a friend. Our prior home (2 story) needed a new roof. We got 3 quotes prior to selecting SV. They were the middle bid, but not too far from the lowest. Why didn't we choose the lowest? Well I'm terms of responsiveness, promptness and customer service they were the best. This was all before the selection too. Once we signed the contract, they met every expectation. Their workmanship was amazing. Their customer service from both the office and during the job was top notch. At the end they walked the perimeter of the home and did an immaculate clean up job. Not one nail or piece of trash was left behind. Fast forward 4 years...we are now in a new home and we're thinking about solar. The solar company was trying to tell us we needed to replace our roof at a price tag of $24K prior to installing the solar panels. Yes $24K!!! We called San Ventura and they said they would send someone out to take a look. They hopped on the roof, noticed a couple minor repairs that were needed at a modest $1200 cost and said if you need us to make the repairs (which aren't really necessary at this time) let us know. Then they left. No charge, mo hassle, no nothing except excellent customer service. Thanks Sam Ventura, we will always come to you for our roofing needs. read more

Wasn't even interested in providing a quote. He advised that his lead time was about 8 weeks and that he isn't the contractor that I am looking for. Never asked a single question about the project. read more

We had just our tile roof replaced by San Ventura Roofing. Willie and his team did a fantastic job. They were reasonably priced and went above and beyond what they promised to do for me. I would recommend this team to anyone looking for a new roof. read more

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I called twice and left messages requesting an estimate and never received a call back.

San Ventura Roofing replaced my old asphalt shingle roof on my home in Simi Valley. They went above and beyond to make sure the job was done right and addressed any concerns that I had. Crew was professional and on-time. Moreover, the pricing was competitive and there were no surprises at the end. Thanks for a job well done. read more

I had a roof leak, and called San Ventura, and a roofing company in Moorpark as well as another large company. I didn't get any calls returned except SV. I am guessing that there may have not been enough money in a roof leak job, so hence, no interest in calling me back. Not only did San Ventura and Paul call back right away, they responded with a house call in short order. The repair was accomplished, I wrote a check for a reasonable amount and they were gone. A week later after heavy rain, I found a small leak in the same area. A quick call and they promised to return promptly, as they did. The office called me and said that they received check, but wouldn't deposit it until the problem was fixed. After many hours of labor the job was completed. Paul did a follow up call to see if everything was ok, and it was. Asking for more money for the extra work wasn't in the conversation. A truly professional group. I am recommending them to friend and family for sure. read more

What a wonderful company to do business with. The owners and staff are professional and the work they do is top of the line with amazing pricing. I would recommend them to anyone looking for a great roofing company. read more