Always prompt & friendly attention when I walk in for an appointment. Great Drs. who care, listen…read more& follow through. I'm a happy patient!!!

Blood work, urine specimen. Shot. Dr Charles definitely goes…read morethe extra mile. I told him today that if he evet leaves, I will be very angry.

Had to change doctors due to new insurance. Set an appt and explained to nurse practitioner that I…read morehave high cholesterol and need a refill since I'm out. Advised they can pull my records from my old doctor. They requested lab work to be done. Cholesterol came back extremely high. (277). I waited a week assuming I'd hear from the office. Nothing. I called them a week after the visit and explained the lab results are in which they have been provided as well. I asked for them to call in my cholesterol meds. They said I needed another appt. Guess what. That appt is 6 weeks away. I called back multiple times and even went into their office to explain I just need to r medication and will keep the appt but need something to help lower my cholesterol over the next 6 weeks. Guess what, they said sorry. You need to have an office visit for that. This makes zero sense. If I could give them -5 stars I would. They are in it for the money, not your health. Change providers immediately. This review is done in August, guess what, they only have nurse practitioners in the office until JANUARY!!! No doctors are even in the office until JANUARY!!!

Beware all Neighborhood Healthcare clinics prospective patients. Unless it's the flu, or you're…read moregoing in for a Covid vaccine, they're not going to help you. They would likely just give you hydroxyzine and send you on your way, regardless. I am a middle-aged woman who's been living a disability life for almost 10 years, thanks to a hospitals negligence and a hugely detrimental misdiagnosis... Unfortunately, it led to me to move here to California, and I have attempted to work with several completely clueless clinicians at NHC. I can literally tell you what they will diagnose you with, and what they will prescribe you, if you will simply tell me your symptoms. It's that bad. I saw Dr. Wilson (Maritza) on July 8, 2023 in Valley Center. (https://youtube.com/shorts/K0sxTADx3l8?si=4hzsa8Pg0Rmf73Ha). My husband went with me. We were having a casual conversation, until suddenly, the doctors personality switched on me, as if she, herself, had borderline personality disorder, which used to be known as multiple personalities. If you are chronically ill, you will know exactly what I'm talking about. This woman talked to me as if I were a dog, until I sat up off the table, and I looked at her, eye to eye, to remind her that I was a human being. And then, after such, I get a letter like this from your clinic??? (See the attachment). Let me inform you Neighborhood Healthcare, you might blackball me with other physicians and/or surgeons, through your referral process, which will include a copy of your office notes, which will include your opinion of me. What it won't include, will be my opinion of you, and my experiences within your clinics. So I'm going to put it here on Yelp. You might think I care that much about life, or that my knees are shaking about not getting the referrals in time... But it's because I've been dealing with people like you, day, in, and day out, for close to two decades. I'm only 45. I feel shame for having worked in the medical/hospital/educational establishments. Any person/people who is/are dealing with a chronic illness(es), or who have ever been very ill, or misdiagnosed, knows exactly what I'm talking about, when I say Neighborhood Healthcare is full of Gaslighters. The thing about Dr. Maritza Wilson, is that when I sat up, and she looked me in my eyes, all I could see was fear on her face, but the look of remorse in her eye's, did not exist. She had a totally flat affect. There wasn't a tear to be found. It was just the same old, "well I'm sorry you feel that way." No; you are not. I've been doing this for years. I did this professionally, long before I dealt with people like her, personally. I'm happy to continue to put the rest of it out here. Neighborhood Healthcare, you are not God. You can smear my name all over San Diego County. I do not care. Your entire clinic can insinuate that it is me, but I have nothing but time and the plethora of data to prove that you missed diagnosed me on multiple occasions. I can show the ways in which you Gaslite me and which doctors did so. And no matter what you tell me, I've been told that I was wrong by a multitude of, "elite specialists, physicians, and clinicians," and I've been right about every diagnosis that your clinic has missed thus far. Many of them very detrimental, like ankylosing spondylosis and psoriatic arthritis. Or how about a painfully sickening allergic reaction to a medication prescribed by Dr. Margaret Chen in Escondido at Neighborhood Healthcare? My allergist had to figure out what I was allergic to, because the doctor prescribing the medication to me, acted completely clueless. Dr. Margaret Chen, told me it was just purple veins in my legs. How insightful. I'm really glad my allergist figured it out, prior to those internal blisters reaching my thighs. How about Dr. Gabriel Becerra humiliating me, and standing over me, in his clinic with no one else in there except me and him. He came from around his desk, standing over me, and, pointing down at me, as he also barked orders at me. He wanted to argue with me about which medications I "was going to take" in which ones I knew I should not take, and that I had taken before. He felt he knew better than I, and yet he might be a psychiatrist...he has never lived in my skin. And I, "doctor,", do have some insight into my own health care needs. You, are also not a dictator. I you are a doctor. How about Laura Caloca, PhD? She tried to get me to meditate and practice mindfulness over the matter of ankylosing spondylosis, which every single clinician at Neighborhood Healthcare Escondido, tried to talk me out of having. Not one of you believed me when I told you something was seriously wrong. I went through surgery after surgery, and I continue to, without the assistance of a decent PCP or therapist.

I can't say I would recommend this business since I haven't had any service completed at this time,…read morebut I will say they have the best customer service with this Young Man by the name of Abdelrahman Y. Talk about patient, knowledgeable, and extremely polite... If I had my own company, I would steal him just due to his demeanor. Truly an asset wherever he goes. I will review the actual company after I have my appointment fulfilled.

I am sharing my experience with Family Health Centers of Escondido in the hope that it encourages…read moreimprovements in patient care. My sister passed away in April 2026. Despite notifying the clinic multiple times of her death, I have now received three calls attempting to schedule follow-up appointments for her. That alone reflects a concerning lack of communication within the organization. Unfortunately, this was consistent with our experience while she was alive. My sister had multiple complex medical conditions, yet obtaining coordinated care was unnecessarily difficult. Communication was poor, medication lists and diagnoses were often inaccurate, and correcting errors in her medical record proved extremely frustrating. Some examples include: Her chart repeatedly listed coronary artery disease and hypertension, neither of which she had. I had to continually request that the Primary Care Physician removed them from her chart. An incorrect fax from her primary care office led to her life-sustaining Midodrine being discontinued at her memory care facility, resulting in a syncopal episode and urgent medical evaluation. Her gallbladder surgery was delayed after surgical clearance was withheld for mildly low potassium. While waiting for another appointment, her biliary drain became dislodged, requiring emergency surgery at another hospital. When hospice became appropriate, the referral was sent to the wrong agency despite prior discussions, causing unnecessary frustration during an already difficult time. Throughout her care, messages often went unanswered, and communication seemed focused more on administrative processes than resolving patient needs. I worked as a Nurse Practitioner for over 30 years and understand that no healthcare system is perfect. However, accurate medical records, clear communication, and coordinated care are basic standards. In our experience, those standards were too often missing. We remained with Family Health Centers only because appointment availability was better than many alternatives, which was critical given how medically fragile my sister was. I sincerely hope the organization reviews its processes and improves the quality and coordination of care. Based on our experience, I cannot recommend this clinic.

This company is moronic. I just called to get a refill on a prescription, used the automated system…read more-- and they want to send it to an address I had 5 years ago ! What makes this more perplexing, is the fact that the last two times I got the prescription sent to me, it was to my new address. So why is my old address in the fu**ing system? !!! Of course, it's Friday night, they're closed -- their system will be closed all weekend, so I have to do all this again Monday. What idiots.

Just went thr last week on the Optometry n made an appointment For Dr Ortiz. The lady cleaned my…read moreglasses n she fix it too..Really appreciate it a lot I can see it very well when I'm driving. Gd bless

Dr Lem became my primary care provider when my old one retired and never told me. :-(…read more I was immediately impressed with the way Dr. Lem brought me up to date on blood work, physical, etc. initially, most of our communication has been through the my Sharp portal and she is very responsive. I had my first face-to-face appointment with her today, and she is awesome. she's a great listener and has an excellent bedside manner. When I expressed some concerns she addressed them and we came to some great solutions absolutely recommend her!!

Dr Stephanie Iem is so compassionate, caring and truly listens. I enjoyed having her as my doctor!…read moreHer office team is also super kind and sweet. Particularly Charlotte! She's very attentive, reliable and warm. Definitely recommend this Dr and her team!

0 rating-They did it again as i read other reviews about their incorrect medical cadong and billing…read morepractice. I was sceptical choosing them when i read these reviews about choosing wrong billing code which are not covered by your insurance. Mine was also a routine annual visit for the first time with them and they used CPT 99203 code, From my understanding, is typically used for a problem-focused new patient visit involving low-complexity medical decision-making. However, my appointment was scheduled and conducted as a preventive annual check-up, and I did not seek care for any specific medical concerns. I am following up with them lets see how it goes. Update- I called the billing department, waited 30 min to get connected, finally chose the option to call back. Its been 3 days to hear back from them. Update - still awaiting for their review. I am not going to continue with Scripts. Terrible experience. I never had to deal with these type of issues with my previous providers. Cancelled my labs as I got to know Dr. Veronica has added some tests (not sure why??) which are not covered my insurance not needed. Update 3- Not at all understanding, they dont take any responsibility or admit their incorrect billing practice.

Fives all across the board. I love Scripps. My primary Dr. Ahmed is here, my Dr. Alyssa Coleman is…read morehere, their nurses like Gloria and the whole front staff are all amazing (I love them). They take such good care of me. They get me in as quick as they can and they really listen and fight for what you need here.

Endoscopy and colonoscopy done here by some of the most efficient, professional friendly medical…read morestaff. Nurses, front office staff doctors etc... made an off putting experience a pleasant one. Thank you for this level of care!!

The staff was very nice and the Endoscopy went very well. I would come back here in the future if…read moreneeded more testing.

This office is absolutely amazing! Dr. Harrison Robinson is the most caring and knowledgeable…read moredoctor I have had in my 40 years of different doctors. Lawna in the front office is very patient, efficient and friendly. Their team makes every appointment seamless and Dr. Robinson takes the time to talk to you and answer all of your questions. I highly recommend this office and doctor.

Excellent physician and staff. Caring, compassionate, knowledgeable, responsive. Grateful he is my…read morephysician.