We were SO impressed with the speed and pricing of Number One Turf. Arnold came out to do the…read moreestimate, but we mostly worked with Octavian. Octavian is quick to respond to texts and calls and was an incredible resource. Arnold gave us some misinformation that Octavian was quick to fix. We selected one product with Arnold, but Octavian let us know that another type would be available sooner but was a little pricier. We went with that option and had turf installed within EIGHT days of the estimate. Guys who came out were really helpful and efficient. Octavian was helpful with the pavers as well and made sure they were well spaced. We *love* the new backyard!!

Excellent customer service and craftsmanship. Its a pleasure to work with this family owned…read morebusiness.

The lifetime warranty means nothing. They were going to charge to fix their shit job.read more

Had the BEST experience with Kelly Roberts. They totally transformed my backyard! 10/10 recommend.read more

Agreed with others here. They did a good initial install but will not honor warranty or even…read moreanswer the phone. Ghosted after initial install and my turf has sunken and needs to be repaired. Coming out of pocket again. Would not recommend.

Their product is very good, their service is not, so much that I was finally compelled to write a…read morewarning to other potential buyers. As I've seen in other reviews, once they are paid and product is installed, they ghost you. It's near impossible to get any response regarding repairs. I've had numerous sunken spots, not near irrigation, that I can't get anyone to fix. I have young children that have tripped in the sunken spots, so now I have them blocked off until I can fix the spots myself. Service and communication rank high on how I choose a company to work with, and I was fooled by this one. Used car salesman approach - promise everything, deliver little. For these reasons, I do not and will NEVER recommend using Wakasa for your turf install.

Turf was repaired & looks great, Memorial truly cares about their customers satisfaction.read more

Mario and his team did an awesome job! Very happy with the price, the speed of service and the…read morequality of the job. The seams are impossible to see and the crew was extremely professional. Completely transformed our back yard where we tried tons of other grass products but nothing would work long term since our large oak trees keep the area so shady. We love the space now and use it constantly! Very highly recommended!

Turf Craft Innovation absolutely exceeded my expectations! They did an incredible job installing…read moreturf in my backyard--from the first moment to the last, everything was handled with complete professionalism and care. The quality of their work is truly top-notch. The team that came out was hardworking, respectful, and extremely detail-oriented. I was walking around checking things and asking for small changes, and they were more than accommodating. They never made me feel like a bother--they happily made adjustments on the spot and did it all with genuine smiles. It was clear they truly love what they do. I also felt very comfortable having them at my home, which is something that matters a lot to me. Their positive energy and strong work ethic made the whole experience enjoyable. I am obsessed with how beautiful my backyard looks now. The transformation is unbelievable, and the quality speaks for itself. I would 100% recommend Turf Craft Innovation to anyone--backyard, front yard, wherever you want turf. They're amazing at what they do, and I couldn't be happier with the final result. Thank you for such outstanding work!

I had turf installed in my townhome and I am so pleased with the end result. My patio looks amazing…read moreand I have never received so many compliments on it! The team was extremely professional, punctual, and efficient. The quality of their work exceeded my expectations and I couldn't recommend Turfcraft innovations enough. Jonathan walked me through the whole process and made sure I was satisfied with the service.

I used Yelp to locate a vendor for a fence replacement project at my home. I worked with Deon from…read moreErgeon to get a bid. He was timely and professional, and answered all my questions and concerns. The bid was facilitated by Google Earth. The measurement's were spot on, and consistent with the other estimates. Their bid was competitive, and the company website was very informative. We share a fence with our neighbor, and shared the cost. We were contracted and invoiced separately which made payment seamless. Luis was the project manager for the job. His emails were professional and informative. He kept me up to date at every turn. The on-site contractors were respectful, courteous, and professional. The job site was completely cleaned after the 2-3 day project was completed. I was very pleased with their work from start to finish. They only charge you after the job has been completed, and inspected.

This company has horrible customer service and will try to scam you out of your money. Do NOT use…read more At the beginning when I got a quote everything seemed OK, but things went bad quickly. I also thought they were a local company, wanting to support a small business and they run ads to make you think that they are (which I fell for) but they are a national company. You get handed off from person to person throughout the process with no continuity of service, which should have been my first flag to go with someone else. This pattern continued when on the day of service a man and wife show up at my door. No company logo on their clothes or truck. They also didn't speak English, so when I open the door the man just said "fence" and waits for me to walk him to the fence. I had done the video walk-through during the quote process but no one showed it to the two-person fence crew to prepare them so he doesn't know what to do. He calls someone else at the company (not the account rep I had previously spoken with) and puts them on speaker to have them try and translate between us as I'm explaining the job to be done. The person on the phone doesn't understand because they can't see it, and the guy on site can't understand because of the language issue. The fence ends up being completed but not to what was agreed to prior in the quote process. I'm not thrilled but figure it's not the end of the world because they said during the initial quote that if the fence was shorter than expected or supplies not used they would refund it back. That was a complete lie. I've spent months calling trying to get it sorted out and corrected. It takes weeks to get a return phone call from them. Then, they just stopped answering or returning calls altogether. I saw another review that said their phone system is set up to not answer calls they don't want to answer, and this is 100% true. Worst customer service I've ever dealt with for a service company.

Magnolia Turf was amazing, quick, and professional! Their quote came in MUCH lower than the other 3…read morequotes I requested from other companies. They completed the work so quickly and were extremely responsive throughout the whole process. Their crew did a great job cleaning up after they were finished, which was an added bonus. Hunter was great and communicative the whole time. Would absolutely recommend them!

Jack Miller did my lawn 3 years ago and his crew did a good job. Now that the ground was slopped…read morein some area, I called for the maintenance and Jack to me he sold MT to his friend Hunter. I called Hunter and Carter answered the phone. He gave me a quote for $1,050 and I did not bargain, just ask that he warranty the work in the areas that they worked on (2/11/26). He promised and told me to call him if the same areas got slopped down. But he said just text him, don't call the office because he doesn't want to get in trouble ?! On 2/16/26, after the rain, the areas got soft and slopped again. I texted him and he said he's on assignment and will follow up later. I since called, texted few times and no response from him or anybody at MT.