While on vacation my spouse was having severe back/shoulder and arm pain. He visited a chiropractor…read morewho recommended we see our primary and get a steroid injection when we get home, I decided to look for an urgent care in the area to see if they'd do this type of service so we didn't have to wait 5+ days and could finish out our vacation. I called Stat one as it had the best reviews in the area, I was told they could do the steroid shot and had their PA text me to arrange a time to meet at the office. Katie was great, we arranged to meet after both of us had finished lunch, she got my spouse in right away we discussed his symptoms and she gave him a steroid and anti inflammatory shot as well as sending in a steroid pack and muscle relaxers for him. This is better care than we get at our local urgent care in our town- we were highly impressed with the care here and recommend it to anyone who needs care while out of town we come down to Indian Rocks yearly as well as our entire family and if we ever needed care again we would totally be returning to this location! 1000/10!

Not good , had misdiagnosis that sent me to emergency room and a bill of $5,000. Really…read moredisappointing

spoke to a Zack on the phone about an issue with a prescription I recently got filled. Not only was…read morehe refusing to help me but he was SO incredibly rude and hung up on me in the middle of our conversation. I even asked to speak to someone else who might be able to help and he refused. I immediately called back and a very helpful girl named Jayda answered. She fixed my issue within 3 min.

APRN Dusti Russell is incredibly thorough, attentive, and really takes the time to educate and make…read moreyou feel comfortable. All the staff here from the front check in to the staff in the back office have a smile on their faces and do not make you feel like a burden. I have been here multiple times and all my experiences have been nothing short of what I expressed above!

Came in with a lacerated ear and was greeted so kindly by Ebimi. She addressed all of my questions…read moreand concerns regarding payment and insurance coverage and showed genuine compassion for my situation. Her smile, professionalism and personable nature immediately put me at ease. Daniel was my provider and he exceeded my expectations in every way. He explained each step before performing it, demonstrated exceptional bedside manners and clearly has a passion for both healthcare and patient care. He took his time with my treatment, never made me feel rushed and ensured I was comfortable and informed throughout the entire process. Although the circumstances that brought me to urgent care were less than ideal the kindness, compassion and positive attitudes of both Ebimi and Daniel made the entire experience so much better! What could have been a stressful and overwhelming visit turned into one where I felt genuinely cared for, supported and reassured. I walked in anxious and left smiling, relieved and incredibly grateful for the care I received. The level of care, compassion and professionalism I experienced was outstanding. 10/10 experience I highly recommend this team!

If you have too much time & money to know what to do with, you might consider TGH Urgent Care an…read moreoption when needed. First, they didn't take my kid's insurance. Then, after a super long wait the NP (because why would you see an MD?) said they weren't sure what was wrong and to go to the ER. Hundreds of dollars & 2+ hours wasted. 0/10

Definitely the best urgent care I've been to in my life--x-rays, meds, treatment ‍...all in a…read morebeautiful facility , all in one hour , very impressive . Moreover front end staff was sooo friendly, appreciate that! Everyone was nice!

They have everything on site for diagnosis. Blood lab, CAT scan and the people to run them. Very…read moreefficient and caring team. Truly top notch.

First time using one of these minute clinics in CVS. Not a bad experience…read more My wife was pretty sure she had a UTI, so off we go to the minute clinic. Once there she signed her name in and just waited about 20 minutes then the nurse practitioner came out to get her. She submitted a urine sample it was quick tested right there. She faxed over a script for anabiotic's to our Cvs. All was done within 45 minutes. Sure beats the old days when you'd have to make an appointment with the doctor and wait 24 to 48 hours. Easy peasy!

Super easy and efficient, especially during CO-VID. I know it sounds silly to rave about a CVS…read moreminute clinic, but I was very impressed! I needed to get the tdap vaccine pretty quickly in preparation to see my newborn niece. Did a search for the nearest clinic that offered the vaccine and the internet led me here. It was pretty late at night but I was able to make an appointment online for the following morning. Right away I received multiple confirmation text and emails to prepare me for the visit. They advise you to stay in your car and wait for them to call you in (so there's not a lot of traffic in the waiting area/to social distance.) I received a call 10 minutes before my appointment and was asked a few questions to confirm they had the vaccines I needed. I decided to add in my flu shot as well and there were no issues. They told me to go straight inside and check-in at the portal. By the time I finished typing my confirmation number, I was seen right on time. The clinic was very clean and the ladies working there were kind and professional. They check your temperature and obviously everyone is masked, so I felt comfortable. I was in and out of the clinic in no time, but it's advised to wait about 15 minutes closeby in case there's any immediate side effects from the vaccines. I received a $5 store credit from getting the flu shot so I just took the 15 minutes browsing for what to purchase (I got an its a 10 leave-in conditioner.) Key takeaways: 1. Make sure you make an appointment online. There were signs that said walk-in wait times can be around 2 hours. 2. Do your research beforehand and make sure the clinic offers the service you are looking for. 3. Do your part and remember to wear a mask.

Avoid at all costs! I had a really upsetting experience here. During an attempted blood draw, the…read morenurse missed my vein and I immediately developed a very large, painful lump at the needle site. The swelling happened instantly and was significant enough that it was extremely alarming. I understand that missing a vein can happen and that bruising or a hematoma can be a complication of a blood draw. My concern is how the situation was handled afterward. I was in significant pain, became extremely nauseous and vomited immediately afterward, and did not feel that the severity of the swelling or my reaction was adequately assessed or addressed. I was uncomfortable enough that I ultimately told the nurse to stop and not attempt the blood draw again. No doctor ever came to check on me. Several hours later, I still had a large, very painful lump on my arm. What was already a stressful urgent-care visit became considerably more distressing, and I left feeling shaken and concerned about my arm rather than reassured or properly informed about what had happened. I'm sharing this because I believe situations like this deserve to be taken seriously, documented, and handled with much more care--particularly when a patient is already sick and vulnerable. Also editing to add they OVERCHARGED ME and told me urgent care is not covered by my insurance, my insurance told me they overcharged me by over $60 and told me to contact them for a reimbursement, they gave me a claim number. I called for reimbursement and they are refusing. They wont accept my claim number or call my insurance to verify this. AVOID AT ALL COSTS. Also its been 10 days since the visit and my arm is still BLACK blue and yellow from the missed vein.

This was honestly the best experience I've had at an urgent care! The front desk person was so kind…read moreand friendly and checked on me when I had a little bit of a wait because of an emergency. I was struggling with contact dermatitis after laparoscopy surgery and the doctor got me a prescription right away and hours later I was in relief. And he was very thorough and didn't make me embarrassed!

My medical emergency at this clinic yesterday was conducted sloppily by the PA (Marisa) who barely…read morebrought herself to examining me and expedited a misdiagnosis arguing it was "just" cellulitis. I was then prescribed antibiotics that could only minimally help. What's more concerning is I directly informed Marisa that I had had the same type of issue in the past and believed it to be an abscess. I asked why she wasn't considering that diagnostic and she didn't seem to second guess herself. I was also refused pain killers which I requested. Upset with ever-increasing pain, I followed my intuition, went to a second urgent care clinic today, and luckily got the proper diagnostic and treatment this time. It so happens I actually had two developed abscesses in the same body area that needed to be drained.

Stay clear of this place. I went in on a Saturday due to a rash on my chest. They charged me 160.00…read morefor seeing me for three minutes. The so called nurse practitioner immediately diagnosed me with shingles and wrote a prescription for a shingles medication which I was on for three weeks. The rash got worse and spread all over my chest, back, neck and shoulders. I went to my primary care doctor he took one look at it and said it wasn't shingles and sent me to a dermatologist. She had to cut two pieces off my chest for a biopsy which came back a week later. If I could give them a zero star I would have. It wasn't shingles it was hives! Give me my 160.00 dollars back!

I made a same day appointment at a time that worked for me. Check in with the app as well as the…read morefront desk was a breeze. Where this business excelled was its staffing. They apologized it seemed for everything. So humble. No arrogance whatsoever. My nurse was Amari and she was phenomenal! She was cracking jokes and putting me at ease under my circumstances. I never felt judged. And her blood drawing skills- best Iv ever experienced! She was so gentle. The head nurse was Megan and she was extremely professional and friendly. I loved that there was music playing and the staff could be heard laughing. I wish this was a primary care practice!! I would love to be seen by this staff as my regular physicians. If I need to, I'll go out of my way to come here first for urgent care. Recommended with no hesitations.

I wait time was less than 10 minutes. Quick and smooth check-in process. I have a lot of medical…read morehistory. They listened, examined and treated me. Every staff member I met was very friendly. I would highly recommend them!

Had a 3:27pm appointment, why 3:27pm instead of 3:30pm?? Was there 15 minutes early no one in…read morewaiting room and no receptionist could hear man and woman talking in a back room stood there for 10 minutes waiting and finally a woman came out and saw me asked if I had appointment told her yes at 3:27pm she then went on to say it would be an hour before seeing me she was getting ready to do a test on a patient the same as I would need!! I asked what test do I need as this was my first appointment and had never been seen, she said an ultrasound and said to have a seat, I sat in the waiting room for 20 minutes when my cell rang it was a guy from USA Vein calling to see if I was coming!! Told him I was sitting in the waiting room, he hung up saying he would let the doctor know, waited another hour heard no more from anyone or see anyone so I got up and left!!!

This place is the absolute worst! The main office scheduled me for 4:00. When I got there, they…read moresaid they closed at 4:00 and were leaving. They had messaged my phone three or four times a day for a week confirming this appointment, but didn't have the decency to cancel the appointment if they were closing at 4. Then when I arrived for appointment #2, they said the sonogram lady wasn't there. At appointment #3 they said the sonogram lady was overbooked and to see the Dr., which was useless without the sonogram. He turned on a video and left the room. The fourth appointment the sonogram lady spent 15 minutes checking my veins, and I was told there was nothing wrong with me. They recieved $1200 from my insurence company for 15 minutes. I paid my copays before I left the office, now they say they have no record of my payments and want $155. They had a bunch of excuses why they couldn't give me a reciept. They cost me $200 in lost wages to go to their poorly run, stinky, hole in the wall with inadequate parking. They are now calling 4 - 5 times a week harrassing me for money, after they stole my co-pays and committed insurence fraud by charging for all those useless office visits. They are nothing but thieves and liars.