The house and grounds were great. We paid for an early check-in and they were still cleaning as we arrived, but , but they sent someone the same day and it was fixed. We have already booked the same property for 2021. We are hoping for better weather as our weather last year was rainy and cold, but that is no fault of Sandbridge. Looking forward to an enjoyable week in 2021. read more

The property was exactly as advertised and was perfect for us. Beach was great (not crowded, relaxing, easy and fast access from the property). We would defintely stay at this property again. read more

Our rental experience was very smooth. We rented the July 4th weekend and we arrived at the office during peak check-in time. It was smooth and the line of cars went quickly. We would not hesitate to rent from them again, the next time we return to Sandbridge. read more

This is our second consecutive year that we have rented a property from Sandbridge. The first year was fantastic. This year, not so much. We rented "Emotional Rescue" and sadly it was anything but that. The photos on the site are not all indicative of the condition the house is in. Part of the reason why we rented this house was because it had not one, but two different playsets for kids. We had 6 children at this home all under the age of 7. Upon our arrival both playsets were gone. Though the slide from one of them was left sitting on the side of the house. That was just the beginning of the garbage that we had to deal with. As we walked in to the lower entrance I noticed over two dozen rusty nails laying all over the walk. Where kids walk. Rusty nails. I swept them up and moved on. As I looked in the "children's" bedroom I noticed that the one window was broken and would not close. On top of that the screen was broken as well. So a broken window with no security in the children's room.... Right. The oven in the main floor of the house would not close all the way. The upstairs air conditioner was broken and would not function. Building maintenance came and put a floor unit in and duct taped the vent outside the house. The grill by the pool had a bees nest in it. The grill on the upstairs deck does not light unless you use a lighter. The amount of money we paid to rent this house to have this many issues is ridiculous. The only positive was the maintenance crew. They responded quickly to each issue. All four times they had to come to the house. All told next year we will be exploring other options for our vacation. Sandbridge Realty you need to step it up because this was pathetic. read more

Relaxing and rejuvenating experience at the end of August. It had been several years since we enjoyed Sandbridge rental for an entire week and it went fast but was wonderful! Look forward to the next time!! read more

This is the second time that we have stayed at Blue Horizon for our family vacation and everyone is already looking forward to the next time. We love the location and the house has everything that we want. It is large enough for private spaces but easy for everyone to gather together. There were 20 of us staying there and we all left with terrific memories. The age range was 8 to 73 and there was something for everyone. Sandbridge was quick to respond when one of the dishwashers had issues. read more

These people conduct false advertisement and dishonest business practice. They canceled our reservation and their reason was their posted rate was incorrect due to technical issues. Their cancellation left our family of 19 scrambling to make other travel arrangements when we already had plans to be there for a family reunion. Pure greed. From other reviews it appears like they have this same "technical issue" quite often. These people give the real estate business a bad name. read more

Sandbridge Realty - First was the welcome email - Property Management Near Me - Virginia Beach, Virginia

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We are horrified by this company's policies during this pandemic. We have 5 families (27 people) coming from 3 states. The governor has ordered a stay at home policy, with no groups of more than 10, and the beaches/bars/restaurants are closed. There is no congregating, playing, or swimming on the beach. The local government has recommended that companies cancel and refund rental agreements during this time. We have 2 people in our party with underlying medical conditions that would put them at higher risk for severe Covid disease. Yet Sandbridge realty refuses to allow cancellations with refunds, but promises to "clean the houses really well"?!?! They think that we should have 27 people hole up in the house for a week together? Local residents are upset about houses full of outsiders. The press has called the company regarding this policy, which so obviously chooses money over the health and lives of the local residents and renters. The company has failed to respond to any phone calls from the press. I wonder why. Please always remember what this company chose to do during this historic crisis, and do not rent from them. https://www.13newsnow.com/article/news/health/coronavirus/short-term-rental-companies-are-still-expecting-tourists-despite-executive-orders-and-pandemic-threat/291-0a2e74f5-8236-4073-8fc2-b8bb33595041 https://www.wavy.com/news/local-news/virginia-beach/vb-encourages-the-cancelation-of-short-term-rental-reservations-but-they-cant-prevent-visitors-from-coming/ read more

My family rented a beach house for a family reunion to be held in June. We had out of town guests coming to Virginia Beach(over 23 people). In March, after the governor issued the stay at home order, I called the realty company to cancel the reservation because of Covid 19. They advised me to wait until May. I waited until the Governor's address yesterday. Phase 1 of Covid19 is still in place. The beaches are still closed and the ruling of no gatherings of 10 or more people is still in place. I called this morning and basically they were no help to me at all. I have written to the Governor and Attorney General. I have also reached out to local media and have contacted my attorney. I am disappointed in this business and do not recommend anyone to use their service. read more

I admit I am not thrilled with the way they have handled the situation with COVID-19. The governor Virginia issued a stay at home order that goes over the period of our vacation rental. Sandbridge is taking a wait and see approach since the governor may change his mind. What!!! read more

We stayed at the Summerwind home. The process was seemless. From booking, to departure. The home was clean, inviting and worked well for our group. We would, and plan to reserve again with Sandbridge Realty. read more

Never again. On arrival, house not clean as it should've been nor corrected for a week after promising to send a cleaning person. Massive electrical failure in house - but no one was available to send to check on problem after hours. Couldn't use ice maker, hot tub, or dishwasher. Frig not cooling much. Sandbridge wanted to give an insulting low amount in refund. No real recognition of their lack of service. Never again. read more

We have had three amazing summer vacations in Sandbridge VA so far. Each has been through Sandbridge Realty. They go above and beyond to ensure an exceptional stay. Will be booking again next summer. Shana Charpentier Salt Point, NY read more

We rented ALL IN for an entire week. Property itself was as advertised which is why this was not a 1 star review. Besides that, the management company seemed to be negligent on their end in the following ways. 1. Property itself was unclean, dishes dirty in the cabinets and drawers, pool not clean, debris and garbage all over exterior from previous renters. 2. Other management companies seem to do a better job on other very similar properties: specifically Sandbridge Blue Manager the property next to ours and did not have the same issues as ours. 3. Numerous phone calls and emails to management company went unanswered and it was not until day 5 that they responded. So...if the owner reads this, I suggest switching property management companies to ensure a better guest experience. read more

DO NOT BOOK WITH THIS COMPANY!! After multiple phone calls they are refusing to refund our deposit. Due to the COVID19 and the Stay at home order issued by their Governor until June 10, as well as risking my 80 year old diabetic mother in laws health, the loss of a job of my niece and other reasons explained to Sandbridge Realty they have still refused to refund us our deposit for our vacation on May 30. read more

Sandbridge Realty represents some of the most gorgeous homes in the community and is a breath of fresh air from some of the other realtors. We have rented with them a few times, and when there were issues not only did they resolve them quickly for the home, they reimbursed us. We just rented with them again and their customer service is above and beyond. Definitely give this company and their properties a look- you'll get so much more value! read more

First of all, the house we stayed in was beautifully taken care of (I'm guessing by owners). During our week stay we had a pool team come and clean everything which was a very nice addition. I will say that throwing in some toilet paper and allowing us to control the Central Air would have been nice. We were practically sweating in one of our rooms and needed sweatshirts in the other. Maybe we like it warm, maybe cold, but the temperature should 100% be up to the quest. I'm addition we ran out of propane and no one would answer the phone on the regular or after hours line. They called back a day later and told us we could have just bought our own propane and they would've refunded us. I guess a nice idea but very odd approach and how would we even know that? Overall it seems like some families (ours) get lucky with the houses and others fall short. You can tell when you get there that some houses on the website are not all they are cracked up to be! Be careful! And stay at the "All Decked Out"! read more

DO NOT BOOK WITH THIS COMPANY! After multiple phone calls they are refusing to refund our deposit. Due to COVID19 and the Stay at Home order issued by their Governor until June 10, as well as risking my 80 year old diabetic grandmother's health, the loss of jobs/income, and other reasons explained to Sandbridge Realty they have still REFUSED to DO THE RIGHT THING to refund us our deposit for our vacation on May 30. Although they claim to have attempted to resolve this, that is completely FALSE. Their only resolution is for us to rebook the reservation which is not a possibility for our family at this due time to health, loss of employment and A GLOBAL PANDEMIC!! read more

We rented a vacation house for May23-30 through Sandbridge. They refused a refund during COVID19 and kept our $3,200!!! We rented a house for more than 15 people, are unable to travel out of state, and have 2 family members in their late 80s who are high risk. We are told the owner will not refund our money!!! Can't believe a reputable company would treat its guests so disgustingly. DO NOT RENT FROM THESE PEOPLE! read more

Rented a house next to a sandbridge realty rental . The house I rented was not a sandbridge realty house. So the house next door .. the two story deck collapsed and many people were injured. I think this real estate company should require more aggressive deck inspections to ensure the renters are safe. On the Saturday of our departure they had workers show up at 6 am making too much noise for that time of day. read more

Run! Absolutely nightmare from the second we checked into the regency south home in Virginia Beach. The house was not cleaned well at all. The cabinets, windows, shelves, couches and cushions had stuff all over them. We paid over 14k for one week to stay at this house so we could have a fun relaxing time with friends and family and celebrate our love (wedding) on the public beach with well under 50 people and they charged us $2200 after we checked out as an "event fee" which WAS NOT on the Sandbridge website for the house itself until after we checked out and noticed they had charged us and pointed out to them that it didn't say that. We also had no privacy at all. If it was the owner randomly stoping by, it was his FRIENDS or the reality company themselves. It was multiple times a day we would have to see or talk with someone and you could see the owner slowly driving by the house all the time. It was weird. Our group wasn't even "rambunctious" which the ad clearly stated this house was for the "rambunctious at heart" lol that's a joke. Also it has three pools, no hot tub, and the pool was freezing!! It was 75 out most days we were there but not one guest used the pools bc they were so cold!! In addition to all of this craziness and what felt like harassment, the day we are checking out (check out is 10am) as we're trying to clear like 17 beds or so and bathrooms with linens and take out the trash from every bin in the house and load up all of our things, we get a knock on the door from the "inspector" at 8:30am AND the cleaning crew who also brought their kids and husbands. Super weird. We told them we were busy and they could come back once we checked out at 10am and almost got into a fight with one of the cleaning lady's husbands bc he was being rude and disrespectful and was refusing to leave at first. I'll never come back to Virginia Beach again and I'll definitely never suggest to anyone or use Sandbridge reality again. The whole area is trashy, not maintained well, and any restaurant worth going too is at least a 20 min drive. Never again. read more

IMPORTANT FOR MILITARY!!!!! - I booked this place in March and was scheduled for a bachelor party beach trip in late August. In May I was placed on long term orders where I was unable to take leave for the time period of my orders. I paid over $2,000 as a down payment, which included the CSA travel insurance. I obviously had to cancel my reservation, and put a claim in with CSA insurance and sent them a memorandum from my unit stating I would be on orders for that timeframe, my request was denied. If your request is denied via the insurance, they charge a 21% cancellation fee!!!!!!!!!! On top of that, if you have to cancel, they make you wait until it rebooks!!! Oh and you pay the difference in what they reserved it to you for, and what the people who rebooked it paid. In the end, I'm getting a little LESS than $1,000 back! DO NOT RENT if you're in the military. It took 3 months to get any kind of money back, and it's less than half of what I paid!!!!! Not very patriotic for a realtor near Norfolk is it??? read more

Stayed in Sandbridge in June, just before Virginia was put on my states do not travel list. We were so glad we were able to squeeze in another amazing week long vacation through Sandbridge realty. The cleaning crew needed some extra time before we moved in, which of course we were fine with. It was a little different this year since we did not visit any attractions or dine out, but the beach house and the beach are what we look forward to the most anyway! read more

The house we ended up staying in was nice although the couch was broken and the downstairs was musty. This 2 star review has to do with the reservation process and company itself: Long story short, this company initially discriminated against my group saying that myself and my female relatives were not "traditional" enough to rent with them. When we overcame that issue and were able to book, the date was incorrect on the contract despite being confirmed via e-mail by the agent I worked with. She did not correct it or notice that mistake and neither did I because we had already confirmed the date over e-mail multiple times. When we arrived for our reservation, of course we were not due to check in until the following day because of this mistake. I took responsibility for my part in the mistake and asked if there was anywhere that would allow us to stay for a night or anything that could be done to help us since the agent also should have picked up on this. The company initially took NO responsibility. I was even told that I could "check that campground" by the young receptionist who has white-gray hair and glasses. I was also told that perhaps it was due to "lack of payment" - though I had paid the full amount in one payment. Finally, after my sisters spoke with the manager for about an hour, a level of compromise was reached and home owners were contacted to see if they would be open to a 1 night rental. While I appreciated the final result, the customer service at the start was appalling - from the issue at booking to then issues at check in it really soured our visit. My parents want to rent a house at Sandbridge next year and I have already dissuaded them from renting through this company. read more

This year will be the 4th summer we rent a Sandbridge property. Excellent company. Wonderful location. Fabulous houses! We love the beach and memories made each year. read more

Rented Tanlines in June of 2019. Beautiful property. I did review the house on the Sandbridge Realty website - but since I pointed out things that needed addressed - they never posted it. The home was not cleaned as it should have been prior to our arrival. Obviously it has not had a deep clean for quite some time - just the blow through quick clean Saturdays between rentals. There were multiple missing light switches, and several broken door locks. The home has not been maintained to the full potential. read more

This is my experience with Sandbridge Realty and a copy of the letter I I submitted to the them: As per our conversation the other day you are aware how unhappy we were with the condition of the Palazzo home we rented. The questionnaire supplied by your company did not seem sufficient. I know I mentioned that we have been using your Realty for many years. You were very courteous and understanding the day we spoke and I thank you for that. List of complaints: hair balls on bedroom rugs red ants in pool area dust on all the furniture especially the bedrooms refrigerator smelled like fish and had to be completely washed bocci ball court was dirty and there were discarded beer cans black mold in one of the washing machines which got on our laundry barbecue was filthy and couldn't be cleaned by just letting it burn off-had to be washed candy bars and candy under the beds in bunk rooms couch broken and wood sticking out of the bottom mold that had to be cleaned off the kitchen counter kitchen table didn't close and screws on chairs had to be tightened aqua master bedroom shower knobs and toilet are loose rusted nails all over deck areas television on the second floor gazebo does not work elevator was stuck with family member in it and we had to call 911 I know you are aware of some of these problems and you graciously offered to give me a gift certificate but now that I am home I became aware of something that upset me very much. As I explained in my second phone call we reserved the house for our wedding. Everyone that paid for a room are immediate family members. Other members of our family rented a second home from you. When NY declared Virginia a covid state, that meant if we visited we would have to quarantine for two weeks, I called your office three times to find out what options we had. That was Tuesday and Wednesday. Each time I was advised that my only option was to let you try and rent the Palaazzo before Saturday. I asked if I could apply the money to a house for next year and was told that wasn't possible. A big family conversation took place and we were divided about what to do. The majority didn't want to lose their money, including me who paid $12,000. I paid that amount because it was my wedding. Unfortunately, this caused a family feud because three of the rooms decided not to come and want their money returned by me and are not speaking to me and the others. Plus the sacrifice that the members that came made because we all have to quarantine for two weeks without pay. Now we arrive home to find out that the other half on our family was allowed to cancel and use their payment toward next year. I am furious that we weren't given the opportunity to do the same and save my family a lot of heart ache plus loss of salaries and money because I have to reimburse the three others for their rooms. Plus the fact that my family was put at risk of getting covid. After speaking to you today I understand that it is the owner of the Palazzo that would not allow a credit or refund. It breaks my heart that all of the dissension that the owner of the Palazzo caused could have been avoided. My sister, daughter and three grandchildren could not be there for my wedding and are not speaking to me. I know there isn't a way to resolved what happened. I just want you to be aware of the situation and would be thankful if you informed the owner of the Palazzo the problem they caused. I'm sorry that after all these year read more

We had a great stay in A World Away with Sandbridge Realty in August 2018. In the past 10 years, our multi-family group of 15 or more has stayed between Sandbridge and the Outer Banks. When in Sandbridge, we've used Sandbridge Realty and always had great houses and service. All the houses we've stayed in have been of high quality, well-maintained, and we've found the reservation, check-in, and maintenance process (if needed) handled professionally and with quick response. read more

Love sandbridge and everything about it. I highly reccomend hang ten for a large group house was well equipped with everything we needed for a perfect vacation week! read more

everything was wonderful. the pool was clean and great. the house was shipshape with everything on hand that we needed.

My family rented The Appitzer for a week from Sandbridge realty. I am not a novice when it comes to vacation rentals, as I have rented properties in Hawaii, Tahoe, Puerto Vallarta, Africa and the Mendocino Coast just to name a few. This however is one of the best I have stayed in. It was immaculately cleaned and furnished with no strange smells, bugs or fear of "gross, who sat/slept hear before me". All the details were there, including beach cruisers, beach chairs, pool toys, a fully stocked kitchen, clean and packaged towels and linens etc. The grounds were beautifully kept and we always felt secure in this quiet beach community. The house was well laid out and the six adults were able to commune in the common areas (large open living and dining room), as well as retreat to our own separate havens in our bedrooms when needing some separate space. I will have wonderful memories of our family vacation and never had to worry about the house or having problems with the facility. Our suggestions would be: More kitchen towels, pyrex baking dishes, better kitchen knives, scissors, toilet plunger and a cover or heater for the pool. read more

We rented a condo at the sanctuary condos for a week. Everything was as described on the website. We were very pleased with our unit and complex. It was very clean upon arrival. read more

We rented the Regency North from Sandbridge for our first ever family vacation. Our group of 24 checked in on Saturday, August 11, 2018. The home was wonderful. Plenty of room for all of us, nice amenities, lovely views and a great start to the week. A gift bag from the owners was a nice touch. I only gave a three star rating because for the price we paid, over $30,000.00 for the week, there should have been no issues even small ones. So here goes: * refrigerators not cleaned properly dirty upon arrival * the beer refrigerator in the bar area had leaves in it and had not been cleaned at all very unpleasant * sheet and blanket in one of the bedrooms had not be changed and had what looked like jelly on them. * pool deck full of sand, a quick power wash would have been nice * downstairs washer was not working even after a repair person arrived our second day there to fix it. * our pre-check in package said there would be a initial walk though, there was not. This would have been helpful to learn how to work the remotes and sound system and address any problems at check in * AND the biggest issue....the outdoor and indoor pools, neither one clean. At check in the outdoor pool was a little cloudy and we assumed it had just been serviced and need some time to clear. It did not. Our first call to Sandbridge assured us that a tech would be dispatched that day. The following day we were again assured that a tech would be dispatched and even received a call from the tech saying he would be there in an hour. Our last call on the third day received the same kind attention, but no tech. We stopped letting the children in the pool on Wednesday of our week there and just went to the beach. As for the indoor pool....maybe a coincidence but the three family members that used the pool had the sniffles the next day. We did not use the pool for the rest of the week. So, would we stay at the Regency North again......not sure. The property itself is wonderful. We could have and maybe should have made a bigger stink about the issues, especially the pool which we did not use for several days, but Our agenda for the week was to be together not fight with a real estate office. But.....maybe the owners should think about using a more responsive agency. read more

Thats nice that you are acknowledging that the home was not properly cleaned and maintained as it was advertised to be and that the photos were not current. I appreciate the apology, however that alone does not make the situation right, if you were a company that is concerned about customer service you would refund me a portion of what I paid. We essentially lost the use of the home for 2 days between cleaning/repairs and filling of the pool! This seems to be a common issue with your company based on the pattern of negative reviews with similar comments. read more

Been renting from these guys for the past 6 years or so, and been renting houses in Sandbridge for about 12 years. These guys do what they're supposed to, ensuring a happy vacation every year. read more

Great place for family and friends to spend the weekend. My family and I rented two beach homes for the weekend. Homes need a little upgrading, other than that everything else was fine. read more

I wish I could leave a zero star!! This was going to be our second year using Sandbridge for one of their larger properties for my family of 27: husband and I, five married kids and their spouses and their fifteen kids. Our vacation is scheduled for May 23-30, 2020. The governor of Va Per Executive Order 55 made all non essential travel prohibited, closed public beaches and prohibits groups in excess of 10 from convening INDOORS AND OUTDOORS through June 10, 2020. Sandbridge refuses to give us our deposit back, although I told them four of us actively HAVE COVID19. They would rather have 27 of us at risk and coming from a hot spot in the country come and infect the State of VA against Governors Orders. We wouldn't be legally allowed to convene together I doors or put and can't hang out together on the beach. https://www.13newsnow.com/article/news/health/coronavirus/short-term-rental-companies-are-still-expecting-tourists-despite-executive-orders-and-pandemic-threat/291-0a2e74f5-8236-4073-8fc2-b8bb33595041 read more

Rented the Vacationer Viewpoint. Rooms were filthy bedding was dirty, carpet was stained and full of sand. I don't know if the unit was cleaned before we arrived. We stayed for a week and on the first night the freezer stopped working we called the realty group and asked for service. WE NEVER GOT A CALL BACK. we had to purchase ice. We stayed here for the last week in Aug. The space was plenty for 8 adults. location perfect for the beach. If they would take the time to Clean this unit we might consider using this realty group again. Oh and WiFi was not available. We connected to the building next to us which seems to be a church. This did not ruin our vacation. However if you are looking for spotless high end apartment this might not be for you. read more

We recently stayed at a home in Virginia beach. We were very disappointed. The house was dirty. The pool was so dirty it was unusable and the garage was fool of broken everything! For the money we paid we should not have had to clean the house before we could use it. No excuse for this!! We will never book another one of their properties read more

This is an update to my August 22, 2017 review of Sandbridge Realty concerning our family's rental of Dancing in the Moonlight. It speaks volumes about this company's lackadaisical attitude about reported problems that it took them 7 months to respond to my review. As far as what they wrote: 1. That the previous guests left "excellent" and "good" remarks about the property's condition. It is Sandbridge Realty's responsibility to assure that there are no problems rather than relying on a previous guest rating, particularly if conditions were reported only as "good." 2. That we were in the home prior to the delayed cleaning and the arrival of the inspector. This is not true; we, our children and our grandchildren waited outside for well over an hour from promised check in time, before the two very fatigued cleaning ladies told us to come in because the inspector was not going to come. Indeed, no inspector showed up. 3. That we should have called the Realty Company to correct exposed nails on the deck. We only "discovered" them because our grandson stepped on one and our priority was to seek medical advice. I did call the realty company following the event and reported it. No one showed up to inspect the deck, so we banged in the other nails we could locate before someone else was injured. We had toddlers walking around the deck,pool area. 4. That the service manager offered a gift certificate as compensation. She did so only after I returned home and called asked for compensation for the filth in the home and injury to our grandchild. I told her I would not use a $300 gift certificate because we would not use Sandbridge Realty again, she said it was not "usual" company policy to offer monetary compensation for the type of issues we faced, leaving me to think that our types of issues were not that unusual with this company if they had a policy on it. 5. That the owner does many projects on the property. Perhaps so, it is a lovely home, but we have had management companies for our own personal rental in the past and know, because we can not always be present, it is the responsibility of the management company to assure that the property is always in its best condition. Further, it should not be our burden that the cleaning crew didn't show up. It should be on the Management company to meet their obligation for providing a clean house. We returned to Sandbridge a month after this rental with a group of friends and rented another property through Siebert. The place was in immaculate condition and we will use them again on a future vacation. read more